Duraclean Cleaning and Restoration
2nd year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Duraclean Cleaning and Restoration has received 4.8 out of 5 stars based on 64 customer surveys conducted through GuildQuality.
5
58
4
3
3
1
2
2
1
0
2nd year as a Best Pick Call
"I began my career in the insurance industry as a claims adjuster. I founded Duraclean because I saw an opportunity to provide a higher level of service to customers experiencing a disaster in their home. We work hand-in-hand with homeowners and their insurance companies to ensure they receive the care and coverage they deserve."

John Yancey | Owner
Company Information
Services Offered
Duraclean offers water extraction, water damage mitigation, emergency cleanup, structural drying, deodorization, sanitization, content pack-out and cleaning, and mold remediation. The company also offers carpet and upholstery cleaning, fabric protection, and tile and grout cleaning. Duraclean offers free estimates and 24/7 emergency service.
Warranty
The company offers a customer satisfaction guarantee and a 12-month workmanship warranty.
Company History
Duraclean started in 1986 and is locally owned and operated.
Distinctions
Employees are trained by Duraclean International. Owner John Yancey is a licensed insurance claims adjuster and IICRC-certified.
Additional Information
All cleaning products have been researched and field-tested by Duraclean International to ensure they are effective, environmentally friendly, and safe for people with chemical sensitivities.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
3320 South Cobb Drive, Suite 2
Smyrna, GA 30080
Hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
8:00 am - 6:00 pm
Sun
Closed

Compiled Score:

Duraclean Cleaning and Restoration has received 4.8 out of 5 stars based on 64 customer surveys conducted through GuildQuality.
5
58
4
3
3
1
2
2
1
0
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
08/09/2021

“I called Duraclean when I saw water on the floor from a leaky pipe. John and his team came out promptly to stop the leak and get it cleaned up. So grateful for their work and will call them again.”

Review by
08/08/2021

“All Areas”

Review by
08/07/2021

“They were great at workingvwith my insurance company.”

Review by
08/07/2021

“Employees very friendly and courteous. They did an outstanding job on mold remediation”

Review by
08/07/2021

No review comments provided

Review by
08/07/2021

“John”

Review by
08/04/2021

No review comments provided

Review by
08/02/2021

“They were a good team, in total. The manager John Yancy, especially, was professional, responsive and supportive.”

Review by
08/02/2021

“My expectations were not set until the job had started. My expectations were not met,since my Grout still looked dirty after cleaning.”

Review by
02/03/2021

“Duraclean was easy to contact, scheduled us for the next day, then showed up on time.”

Review by
01/27/2021

“Duraclean was contracted for basement water damage and mold remediation. The crew was courteous and professional in performing all work expeditiously in accordance with project specifications. When a subsequent call back was needed, Duraclean accommodated cooperatively to ensure complete customer satisfaction.”

Review by
01/27/2021

“They did a great job overall and the response time was fantastic.”

Review by
01/27/2021

“Paul Beckett was great!”

Review by
01/26/2021

No review comments provided

Review by
01/26/2021

“They came out, looked around, said he?d go back and write up and estimate for me and never called back. Every time I called, no response or call back. They completely wasted so much of my time and weeks of what I was trying to accomplish to place my home on the market.”

Review by
01/25/2021

“They exceeded my expectations in all areas.”

Review by
01/25/2021

“John Yancy made me feel a partnership on my issues, with guidance, advice, great staff.”

Review by
01/25/2021

“The guy that was supervising the project did a wonderful job.”

Review by
01/25/2021

“I would like to recognize the two guys that were here. They were easy to work with and explained how things would be. One of the guys went under the house and stayed for hours. The other guy took pictures and showed me how everything turned out in the end. They both put in the time it took to get the job done.”

Review by
01/25/2021

“We had a leak in our ceiling. I called the next day after the leak had been resolved to dry out all the insulation and drywall. They had a team out within 48 hours. They were very helpful, put the equipment in quickly, took care of the issue, and got everything dried out, so we could move forward with the area's reconstruction. So they did what they said they were going to do and were very quick!”

Review by
01/25/2021

“I wasn't close enough to the project to recognize anyone for their exceptional service.”

Review by
01/25/2021

“I would like to recognize the owner/manage, John and the technician that did all the work. He was professional, thorough, amazing, and he came out multiple times, maybe even in his own time, to finish up the job.”

Review by
01/25/2021

“I liked everything about them. I know it was an accident, but my only issue was concerning the dent.”

Review by
01/25/2021

“I would like to recognize John for his exceptional service.”

Review by
01/25/2021

“I would like to recognize John Yancey for his exceptional service. He was really great from the get go with all the questions I had. He was direct, nice, and I felt comfortable with him.”

Review by
01/23/2021

“They did a very thorough job and really stuck with it. Dedicated to doing it right. Above and beyond”

Review by
01/22/2021

“John Yancy had exceptional service.”

Review by
01/22/2021

No review comments provided

Review by
01/22/2021

“The staff was courteous and very polite. They were on time for every appointment.”

Review by
12/03/2020

“They were highly efficient. They came when they said they would, evaluated my property and knew exactly what was happening, and showed me what was going to happen. They gave me a step-by-step process, and I was thoroughly pleased. I would highly recognize them.”

Review by
12/03/2020

“I would like to recognize John, the technician, for exceptional service. He was very flexible, and very informative.”

Review by
11/20/2020

“The price could have been lower, but everything else was satisfactory.”

Review by
11/17/2020

“They were prompt and worked efficiently, and their clean-up process afterward was thorough, which was important to us.”

Review by
11/16/2020

“Very fast response to our flooding situation and excellent follow up though out the entire restoration process.”

Review by
11/10/2020

No review comments provided

Review by
10/29/2020

“John provided exceptional service.”

Review by
10/29/2020

“Amazing service from start to finish, very timely and professional!”

Review by
10/29/2020

“I would like to recognize the owner for his exceptional service, he has been super to work with!”

Review by
10/27/2020

“John the owner spectacular and informative, Justin his on-site supervisor professional and knowledgeable and thorough”

Review by
01/13/2020

No review comments provided

Review by
11/20/2019

“The gentlemen knew what the problem was and was able to resolve the issue quickly.”

Review by
10/03/2019

“They met all of my expectations.”

Review by
09/25/2019

No review comments provided

Review by
09/06/2019

“John”

Review by
08/28/2019

“Duraclean Cleaning & Restoration met/exceeded my expectations in regards to cleaning the carpet.”

Review by
08/28/2019

“I would recognize John Yancey for his exceptional service. He was very responsive, respectful and a good guy all around.”

Review by
08/14/2019

“I would like to recognize John for his exceptional service.”

Review by
08/12/2019

“John.”

Review by
08/10/2019

“I'd recognize the service of the gentleman who came out.”

Review by
08/10/2019

“Everything that they did either met or exceeded my expectations.”

Review by
08/10/2019

“I would like to recognize both of the people that came over because they were fantastic.”

Review by
07/24/2019

“They were professional, timely and did a great job, very informative.”

Review by
07/23/2019

No review comments provided

Review by
07/22/2019

“John Yancey should be recognized.”

Review by
07/18/2019

“They met my expectations, with a good job.”

Review by
07/18/2019

“I would recognize the team leader. He was good and kept me well informed.”

Review by
07/18/2019

“Duraclean is always professional and does excellent work.”

Review by
07/18/2019

“John was personable, professional and took care of the matter. We had an immediate situation to get rectified and he stepped in and correct it and connected us with contractors that were needed to make the necessary repairs.”

Review by
07/18/2019

“Very attentive and professional company. They promptly acted when they received my call. I am very satisfied with the service.”

Review by
07/18/2019

“Duraclean provided great service.”

Review by
07/18/2019

“John did a great job.”

Review by
07/18/2019

No review comments provided

Review by
07/18/2019

“They did an excellent job.”

Review by
07/18/2019

“I have used them for several services, carpet cleaning and duct cleaning. They were very professional, showed up on time, and did the work that they promised to do. I am very happy with the service.”

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