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“Michael Whetzel”

“this year I had them review my idea of removing a tree and they came up with a much better solution involving significant pruning and shaping and I am very happy with their suggestion.”

“I would like to recognize Andrew for exceptional service.”

“They were punctual and they communicated about the schedule.”

“Everybody was terrific. They were very professional and very together.”

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“Work was scheduled to accommodate my schedule and was done on time. Clean up was very thorough.”

“Jeff Walten was great. He explained things thoroughly and came out twice about our tree. If it dies he recommended trees that would thrive in that area. I really appreciated that and will reach out to them next year when we see what kind of condition the tree is in.”

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“They were timely and professional. Good job!”

“Everyone we dealt with was excellent. The work was done in January so I am sorry but I do not remember the names.”

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“The Care of Trees experience was fantastic. I would highly recommend them to anyone.”

“They are very good at listen to our needs, requirements and delivered it very precisely. They were very quiet the whole time and they were taking big limbs and pruning the trees and we didn't even know they were there until they were half way through. They were so quiet and professional, I was very impressed with that. They executed the job so well, I was thrilled with the shape and the trees.”

“The Care of Trees exceeded my expectations in all areas. They did a fine job and cleaned up beautifully. They also advised me on planting where they removed the tree.”

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“Jeff treats and prunes the Blue Spruce every year. All the techs are very polite.”

“For years I have worked with Zana Jevremovich and she has come to know my property well. I feel she does not oversell, acts to preserve the trees rather than cut them down, and tries to give me as reasonable pricing as she can.”

“Was very impressed with the professionalism and excellent work.”

“They saved my holly trees from scale.”

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“Larry wiltshire and his crew”

“They did exactly what we contracted for. A great job.”

“Jeff Walton does a great job talking about tree care.”

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“The quality of work.”

“All of the people who came out were really exceptional. We've worked with the manager for many years and he's always great. In the past projects, there have been a couple of very professional crew chiefs.”

“Their expertise was very helpful.”

“Their professionalism.”

“They cleaned dead wood from very tall trees, removed trees, fertilized and treated some other trees.”

“They exceeded my expectations with their knowledge and understanding. I was also impressed with their patience with explaining stuff to me who is not sophisticated about matters involving trees.”

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“Cabled a tree, fertilized and treated, they trimmed out the canopy.”

“We deal with Jonna, she has always been very responsive and clear with us about what she recommended and set up to have the jobs done. I have been very happy with her.”

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“My trees have never looked better”

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“This is the people who came out and took down one of our trees. They did fine. I'd give them an A. I would recommend them.”

“It was fine. I've used them in the past. I'd give them an A. I would recommend them.”

“They were efficient and professional. I'd give them an A. I would recommend them.”

“They do a good job. I'll give them an A. I already have recommended them.”

“Care of Trees is coming to do another tree cutting for us sometime this month. Excellent in every way. We've had them probably the last three years. They're prompt; they show up when they say they're going to do it. We got an estimate within 24 hours and then — he came in November, but he said they would do it in January because they got to wait for the leaves to stop falling from trees and so forth — so they'll call us and they'll be here whenever they set it up. The way I found them was in the booklet we always get every year, and I used that grommet to find them and they've been wonderful. They were wonderful. We've lived in our house 26 years and it's 32 years old. And we had bushes that were planted by the previous owner and they were really overgrown in the front. And we were thinking we had to replace them. So, I looked at your booklet, four or five years ago, and I called them because they said they did free estimates. We wanted that. So, they came, and the lady was so sweet and said, 'Oh no, you've got growth under here.' So, they came and trimmed them and they're like new bushes now. They're wonderful. We saved a lot of money by not having to replace all of them. So, it was great. They know what they're doing. After that, they came and did our oak tree, and they did another tree in the back. And the Mulberry they're coming to do in January. We've used them for at least three years, and we'll probably continue to use them every year. So, they're good. I'd give them an A+. Especially the Oak tree, it's over a hundred years old. It's very, very big, and we had been using another person for years, and they said they cut back a little too much the previous time. And they showed us how they were going to do it a little differently, and it does look like the tree's a little bit healthier. I would definitely recommend them. We've told three or four people we know.”

“I really enjoyed what they had — I enjoyed sharing knowledge that they had with them, their enthusiasm for what they did, their passion for the environment and saving trees and not cutting them down and validating the fact that I don't have grass in my backyard and that's good for my trees, so that made my day. 'You have a wood landscape and that's great for your trees because your grass isn't taking nutrients.' Now I don't have to plant grass. My backyard be what it is. What I really enjoyed talking to the workers about was how they got into this, why they chose this field, why it's important to them and then sharing that with other young people. It's really encouraging. Their career paths, how they got to where they are and why they love what they do. And I said, 'You want to come down and get some water? Are you hot?' And they said, 'The coolest place in the world right now is to be up here in a tree.' So, I will continue to use them in the future, and I have referred them to other people as well. I would say an A+. They cleaned up. They did just what they said they would do, and offered to help me with anything else. I was just very pleased. My neighbors have used them as well, and we've been impressed with them for many years.”

“I might have selected them out of Best Picks, and I was pretty happy with them. They were pretty quick to schedule the job of taking out the tree and the follow-up job to remove the stump. They were pretty prompt about that. They had an arborist, which is one of the things I was looking for. I had contacted their arborist and got a quote from the previous year about some treatment for the Emerald ash borer, but then they didn't get back to me. I contacted — I'm trying to think of the other company — I talked to an arborist who just charged a fee for an opinion; it was $45 to come out there and look at your tree and give you an opinion. The company also did some work if you wanted it, but the arborist was independent; you paid him upfront for his opinion. I think Care of Trees was a little different in that regard. They're trying to sell you service. When I bought the service to take out the tree and take out the stump, I was pretty pleased. I would say they're an A.”

“They work for me all the time. They've been fabulous. The gentleman who serviced our account was always delightful and informative and gave me options on service. The service was always prompt and complete. Pricing was good, I had full information. I'd give them an A+ rating. I would recommend them. They've worked for me for more than ten years.”

“I liked that they called first to confirm the schedule, time to come and then they left a note when they were here about the service they performed. I'd give them an A. I haven't really had the opportunity to use customer service with them. I considered them fairly experts. I would and I have recommended them.”

“They did it on time; they did it as scheduled. There were no extra charges. They did one or two things around the place because they had a chainsaw, which I appreciated. They took down a corny tree. This tree actually grows corn straight out of its bark. I've never seen anything like it. I'd give them an A.”

“They were very polite because — the good thing was, she's an elderly person and they were patient with her. They weren't trying to oversell her and that was very good. I would give them an A+. In the Spring, we would be able to tell the quality of work because it depends on how the tree comes back.”

“Everything was wonderful. They were very responsive and the appointment was quick, and actually the communication was great when they were coming. Nothing negative. This was nice. I'd give them an A. They didn't leave any dirt behind or anything; they cleaned up very well. I would recommend them.”

“They were great. Very responsive to my phone calls and got me on the schedule quick and did a great job. They were getting rid of bugs from a big tree in my backyard -— sprayed it, injected it. I'd give it an A. I would absolutely recommend them, and I have, actually.”

“I can't remember what they were doing. They did do work though. I don't remember, but I did not have a problem with them at all. So, I would give them an A. I don't remember at all, but I know I didn't have any problem with them.”

“Care of Trees always does exactly what you ask them to do. Since I've used them for over five years now, it seems clear I'd give them an A+. I would recommend them.”

“They seemed to be quite confident about what they did. I'll give them an A. Since I'm not an arborist, it's hard for me to say about the quality of work.”

“They did their job. I'd give them an A. There wasn't a huge amount of interaction, so it was definitely fine. I would recommend them.”

“They are responsive, and they know their horticulture. I would say a B+.”

“They've come out to check things on occasion. I'd give them an B.”

“Thorough and they're good people. Easy to deal with. I'd give them a B+. I've already recommended them to people.”

“We hired them years ago to treat these three Ash trees that we had in our yard against the Ash Borer, and so we were treating them according to the recommendations of the arborist from Care of Trees. And then all of a sudden, one of the trees died from the Ash Borer. So, we spent thousands of dollars treating these trees at the recommendation of Care of Trees; and then they said, Oh by the way, this tree's dead. It needs to come down. It has Ash Borers.' I said, 'Why did I spend thousands of dollars treating it?' And they're like, 'Oh wait, you weren't treating it as many times a year as you needed to.' 'But I treated it as many times a year as you told me I needed to.' 'Oh well, we were wrong.' I get to spend $5000 to take down a tree that has a disease I've been treating it for because they made a mistake. I was pretty unhappy. We won't use them again. It was a poor experience. The arborist gave me bad advice, which ended up costing me thousands of dollars. The arborist who came back and told me all of this in person, went back to the office and then changed his story completely. The story in person he had told me was the tree had died from Ash Borer, and showed me why you could tell it was the Borer. And then went back to the office and tried to tell me that it was — 'it's took close to your driveway and the roots got constricted because of your driveway.' I told people not to use them. I'm not recommending them to people, to friends, to neighbors based on my experience.”

“Care of Trees did tree pruning for us. They were prompt and they did what they were asked to do and their cost was reasonable. I'd grade them an A.”

“They're great. I'm on a yearly contract; they come out every year. They're very good and efficient, and bill me correctly. I'd give them an A across the board.”

“They take care of the blue spruce that I have. It's old and it has all kinds of issues. They're very professional, and they do what they say they're going to do. I'd give them an A across the board. I recommend them all the time.”

“This is our second time, so we went back with them. They took down a large tree in our backyard that was dying. They were very fast to respond. The schedule was very simple and their prices were competitive. I'd give them an A.”

“Care of Trees is fabulous. I've had personal, and I'm a realtor, so they've done a lot of work, on everything from removing trees to taking care of downed trees to crowning back trees — kind of everything. Good communication, fairly priced, and dependable. Nothing gets broken. I’d give them an A.”

“The work they did here was probably close to a year ago, and they were unable to complete it on their first visit because they claimed they needed a different kind of equipment and said they'd be back. It probably was four months before they came back to do it, despite me having to chase them every couple of weeks to say, ‘Hey what's going on.’ I'm not sure if I would've not chased them every couple of weeks, that they would ever come back to finish the job. They didn't seem to care whether I paid the bill either. They were not pressing for payment, but it was not exactly ideal to have to call them back all the time. I'd give them a C. And the reason I say that is, we've used them before, they did great work. And the particular guy who represented the company did the job the first time well, and then apparently it was the same guy who did the job the second time a few years ago. My understanding is when talking to my neighbors, who've also used them, that guy is no longer with the company; something's happened to him. Don't know what. He was fine six years ago when we first used their service. A year ago, we had these issues and word on the street is the guy's no longer with the company. I might try them again, but they're on thin ice. Everything was great. The problem was they didn't bring the equipment necessary to finish the job, and they promised they'd be back in the next two weeks and it took four months.”

“They've been doing work for us for about 15 years. Everything about their work stands out. They’re professional, neat, courteous, and they know what they’re talking about. They even follow up. They were excellent, and I have no complaints. I would highly recommend them. ”

“I really liked talking with their chief arborist who gave me some really good advice, which is what I was looking for. I think he steered me in the right direction with a decision I had to make. Overall, I'd give The Care of Trees an A+.”

“They told me they would be able to grind out the stump this winter, but when I called for that, they told me they couldn’t do it, so that’s a bit of a disappointment. Other than that, I was happy with their work. I would give them an A.”

“Things went well. I was expecting a good job—I had used them before—and I got it. I have no reason not to give them an A. I recommend them highly.”

“It seems like they had some knowledge in safety training, and they were really professional. I would give them an A for the overall experience. ”

“They were very tidy, very neat, and they cleaned up their debris. They were pleasant men to work with. Overall, I'd give them an A+. ”

“They’ve worked for me for over five years. Overall, I'd give them an A. I have already recommended them several times. ”

“They're fine and we’ve used them before. They were excellent. I have no complaints, and I would highly recommend them.”

“So far, everything’s worked well. They seem to know what they’re doing. They did a good job and we were very pleased.”

“Everything was fine. They could have cleaned up a little bit better, but I’d still recommend them.”

“They were prompt, efficient, and polite. Overall, I would grade my experience as an A. ”

“I had a positive experience. I had no complaints with them.”

“The end result seemed good. I would give them an A.”

“They do a fantastic job. I would grade them an A. ”

“They are very accommodating and they did a good job. I'd give them an A.”

“I'd give them an A+ for the overall experience.”

“Overall, I would grade my experience as an A.”