Titan Tree Care
3rd year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Titan Tree Care has received 4.8 out of 5 stars based on 87 customer surveys.
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3rd year as a Best Pick Call
"One of our goals is to become a trusted service and steward of the natural resources in our communities. Our team brings technical expertise, industry knowledge, and quality to every job. With Titan Tree Care, you aren't just buying tree work; you're partnering with a tree service that cares."

Ben Simcox | Founder & President
Company Information
Services Offered
Titan Tree Care offers tree services, including tree removal, stump grinding, root pruning, trimming, tree preservation, pruning, bracing, cabling, deadwood removal, and tree health maintenance. The company also provides deep root fertilization, insect and disease treatments, comprehensive plant healthcare programs, invasive species management, and arboricultural consulting. Additionally, Titan Tree provides emergency service.
Company History
The local company has served residential and commercial customers since it was founded in 2005.
Distinctions
Titan Tree Care employs multiple International Society of Arboriculture (ISA) Certified Arborists.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington

Compiled Score:

Casteel Heating, Cooling, Plumbing and Electrical has received 4.7 out of 5 stars based on 319 customer surveys.
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HOMEOWNER REVIEWS
Date Collected
Review by
11/29/2017

“They lost track of the billing, and several months after they'd done the work, they gave us a call and said, 'You never paid.' I thought for sure we had, so that was distressing to hear they can't keep the billing straight. Then it was a locust tree. I trimmed it back, and instead of offering me a discount to take it down, they said it would be the regular price. I said, 'Why did you trim it? It was a sick tree to begin with.' They really had no good answer for me. They wanted another $800 to bring this tree down after spending $1200 to have the dead wood trimmed out of a healthy tree. I'd give them a D.”

Review by
11/29/2017

“It was fine. We had a good experience. They were on time. They were prompt. They did what they were supposed to do, and they cleaned up. They did what I wanted. I'd give them a B+. Just one thing that he kind of trimmed a couple limbs back a little too far. It's not a big deal, but it was just not exactly what we asked for, but otherwise he was good. The quality of work was good. It was A work. They had good customer service.”

Review by
11/29/2017

“They were prompt. The person who I worked with gave me a contact number that he picked up at multiple times. Being able to contact somebody and actually get a hold of them is important to me so that was a big deal. The work was done very well, professionally, and quick. I'd give them an A-. They weren't perfect, but they were really good.”

Review by
11/29/2017

“I haven't seen any improvement in the trees. I don't know when it's supposed to have an effect on the tree. I'd give them a C. They put a hole in the ground with a stake, then pulled it out and started pumping water into it. I guess that's what he was supposed to do, so it was pretty good. I didn't have an issue.”

Review by
11/29/2017

“I think they were very responsive to my questions. The gentleman came out and met me in person. I asked questions and he was responsive. I thought that some limbs should have been trimmed, and they weren't. I called him, he came back and said, 'absolutely,' and they did it. I'd give them an A+.”

Review by
11/29/2017

“They're phenomenal. Adam, their sales guy, was the best listener. I had half a dozen companies in here for the work that we did on my property, and he was by far the only one that really listened to what I wanted and used his expertise to help me make the best decision. They're A+.”

Review by
11/29/2017

“They were very friendly. I'd probably give them a B+. I had to have them come back out again to take care of something which they didn't take care of the first time, so it was just a bit more work than we'd hoped. They were good with customer service.”

Review by
11/29/2017

“I had no problem with them. They need to send me a bill. I've gotten an email from them stating I need to pay them, and I'd be more than happy to pay them, but they need to get on their billing service. I'd give them an A+.”

Review by
11/29/2017

“They did a good job for me. All they did was chop down two trees for me. They did what I asked them to do and cleaned up real good and everything. I'd grade them B. I had no issues. They did a good job.”

Review by
11/29/2017

“I think they're wonderful. It was a totally positive experience. I liked everything about them—professionalism, price, timeliness, communication. I liked the work they did. They did A+ work.”

Review by
11/29/2017

“They went a little above and beyond in dealing with a neighbor's tree. Took the initiative and talked to him to get it taken care of instead of asking me to do it and get the permissions. They'd get an A+.”

Review by
11/29/2017

“They did tree work for me. I'd probably give them an A-. The customer service was fine. The punctuality was fine. Their cleanliness and expertise was fine. Overall, they did a great job.”

Review by
11/29/2017

“I liked their price. I'd give them a B-. There was an issue time-wise, from the day that I had signed the contract to when the work was actually done. There was just some timing issues.”

Review by
11/29/2017

“When they took the tree down, I asked could they cut it down for my fireplace, and they said, ‘sure, no problem,' so that was a major plus. I'd give them an A+.”

Review by
11/29/2017

“They were excellent. They really had a lot of knowledge about the trees and the health and where they should trim and where they shouldn't. They deserve an A+.”

Review by
11/29/2017

“They listened well. They worked well. They were responsive when I had a follow-up issue. I had no complaints and I would highly recommend them.”

Review by
11/29/2017

“It was fairly good. They were thorough, and they did what they needed to do. I'd give them a B. The lower stump was not totally removed.”

Review by
11/29/2017

“They did good work and got it done in a prompt manner. The tree looks much better after the trimming they did. I'd give them a solid A.”

Review by
11/29/2017

“They were one of the few companies who followed up and came when they said they would. I'd give them an A. They were good.”

Review by
11/29/2017

“Titan cut a tree for me. They did a good job cutting the tree and cleaned up nicely. They're A+. Customer service is good.”

Review by
11/29/2017

“I thought they did a great job. Seemed like they were knowledgeable and safe, and all at a reasonable price. They're A+.”

Review by
11/29/2017

“They did a nice job. They cleaned up. They took everything away. I’d say they're A+. They did a nice job.”

Review by
11/29/2017

“They did fantastic work for me personally. They do all of my arborist work. I'd give them an A.”

Review by
11/29/2017

“They were honest. They were efficient. They did great work and they were very nice. They're A+.”

Review by
11/29/2017

“I liked their price. They were prompt, on time, and very professional. I'd give them an A+.”

Review by
11/29/2017

“They were very thorough in what they did and they were knowledgeable. They get an A+.”

Review by
11/29/2017

“They were fine. They did a fine job. I had no complaints and I'd recommend them.”

Review by
11/29/2017

“They did regular tree trimming for me. I'd give them an A.”

Review by
11/29/2017

“I liked everything about them. I'd give them an A+.”

Review by
11/29/2017

“The work was done. They did some work on the backyard in cutting the trees. I'll give them an A.”

Review by
11/15/2017

“They did great work.”

Review by
11/15/2017

“They did a very nice job. They were very efficient and they got the job done quickly. I'd give them an A+.”

Review by
11/15/2017

“They're very responsive, were out here soon after I called, and have followed up. I've referred them to several neighbors. I'd give them an A, the highest grade.”

Review by
11/15/2017

“They were very efficient. They did the whole job in one day and had everything cleaned up, so that was great. I'd give them an A.”

Review by
11/15/2017

“They did a great job. They did more than I expected. They were thorough, and they cleaned up afterward. It was a good amount of work for the price. I was very happy. They get an A+.”

Review by
11/28/2016

“I grade them an A+. They cleaned up after a storm. They cleaned up some branches that had been knocked down, and they took down part of a tree that was dangerously positioned.”

Review by
11/28/2016

“Titan Tree Care did a great job—I’d grade them an A+. They came out on time, they got it done, and were very punctual. The only ‘problem’ was that they did such a good job, the tree is growing back faster than we expected. I would definitely recommend them.”

Review by
11/28/2016

“It was very good. I have no complaints at all.”

Review by
11/28/2016

“I would grade them an A. They removed bamboo.”

Review by
11/28/2016

“I grade them an A+. They trimmed some trees.”

Review by
11/17/2016

“It would have been a year ago that they trimmed the trees around our house. I'd give them an A+.”

Review by
11/17/2016

“They were just cutting trees. I'd give them a B+.”

Review by
11/17/2016

“They removed some trees. I would give them an A.”

Review by
11/17/2016

“They did tree trimming. I would give them an A.”

Review by
11/17/2016

“They cut back some forsythias that had overgrown. I'd give them an A.”

Review by
11/17/2016

“They climbed up a tree and removed another tree. When I called to get a quote, the guy who came out to do the quote really liked his job. He pretty much sold me on that company even though it was a little bit more expensive than another company. I’d give them an A.”

Review by
11/17/2016

“They did some tree related work for a commercial property. They were great. It was complicated dealing with the parks department, but the Titan Tree guys were really good. And they were a good price—I had multiple prices. I'd give them an A+”

Review by
11/17/2016

“They did a tree removal. They were very fast. They were very friendly. Their prices were very competitive, and they did everything they said they were going to do. I would give them an A+.”

Review by
11/17/2016

“They were taking care of my ash trees. They were very quick and prompt, and they were very clear about what they were going to do and how much it was going to cost. I'd give them an A+. I have already recommended them.”

Review by
11/17/2016

“Titan removed half of a tree that fell and sort of pruned around it. I liked that they sent an arborist who talked to me about other things, as well as the tree that had fallen down. I would give them an A.”

Review by
11/17/2016

“Titan trimmed some of our trees and cut down one. They did a good job. One of the trees was leaning, and they trimmed some branches on one side, and it straightened up the tree. So they seem to know trees—very knowledgeable. I'd give them an A+. We were very happy; I'd recommend them to anybody.”

Review by
11/17/2016

“Titan did a tree removal and burning. I liked the service. I really liked the guy that was working for me. The reason I left was that he changed companies. He went out and started his own company, so I stuck with him. I would give the overall experience an A. I'm not going to use the company again, I would recommend it based on the guy.”

Review by
11/17/2016

“I can't tell for about another twelve months if the experience was positive. I had a tree dying, and they shot some stuff into the soil. Generally, it was pretty good. They were just trying to revive my sick tree. I had one of them look at something else, but one of the trees was dying so that was kind of the option that we took before the other one. I'd give them a B. I cannot grade their quality of work and expertise. Because they said that this could possibly help the tree. Whether it does or not, I don't know. If the tree was going to be dead in a year anyway, I would have rather not put the stuff in. So, I don't know yet. I still have a dying tree at this point.”

Review by
11/17/2016

“They're actually really good. I used them, and then, because they were so good, a guy from the board of trustees at my church actually hired them there too. For me they did a fair bit of tree trimming work, to help reshape some of the trees that I had not been able to reach. In addition, they treated several diseased trees successfully—so far at least. Their prices are not the lowest in the business, but on the other hand, with their services, they actually make it work. I'd give them an A-. The only reason they don't get an A+ is because they're expensive. I've already recommended them.”

Review by
11/17/2016

“They were here pruning. I would give them a B. The pruning could have been better. They did a good job overall, but it's been months. I have a very hazy recollection of what happened. Overall it was fine.”

Review by
11/17/2016

“They injected a tree that we were trying to save, but we couldn't save it. They were responsive on the phone. I would give them a B+.”

Review by
11/17/2016

“They did tree removal. They were quick and efficient. There was a little bit of clean up that they needed to do after the fact, and they came in and took care of it. I'd give them an A.”

Review by
11/17/2016

“Titan Tree Care did fertilization. They were very free with information when I would ask questions. I would give them an A. If it wasn't so expensive, it would be an A+.”

Review by
11/17/2016

“They did work for me last year. They took down a tree. I'd give them an A+; they did really well.”

Review by
11/17/2016

“They did tree services. They were incredibly responsive to questions. I'd give them an A+.”

Review by
11/17/2016

“They did a good job. It was excellent work. I have no complaints. I will recommend them.”

Review by
11/15/2016

“It was excellent. I have no complaints. I'd recommend Titan Tree Care for tree service.”

Review by
11/15/2016

“They cut a tree, and it was done perfectly. I liked the job very much. I’d give them an A+, definitely.”

Review by
11/15/2016

“They did tree work. It was excellent work, and with no complaints. I'd recommend them for tree service.”

Review by
11/15/2016

“Titan Tree Care were here trimming a tree. They were nice. It was just wonderful. It was lovely. I'd give them an A+.”

Review by
11/15/2016

“They removed one tree and two stumps. They were very friendly and professional. They were relatively quick and cheap.”

Review by
11/15/2016

“They did tree removal. The tree was close to the house, and they didn't destroy my house when they took it down. I'd give them an A.”

Review by
11/15/2016

“They did tree removal. They explained everything in great detail. They were on time. They cleaned up after themselves. I'd give them an A+.”

Review by
11/15/2016

“My tree had some bugs on them. That's the simple way of assessing it. They did like six treatments over a year. They did exactly what they said they were going to do. I'd give them an A.”

Review by
11/15/2016

“They took down two trees. I went to work, and when I came home, the trees were gone. They cleaned up well, and I was very satisfied with the job they did. I give them an A+.”

Review by
11/15/2016

“They did a very good job. They did trimming, and they cut down a tree. They just did very well, they clean up very well, and the overall the work was very good. I'd give them an A+.”

Review by
11/15/2016

“They were very professional. They came and gave me an estimate quickly, and we got the job done very fast. They did it all in one day. They came when they said they were going to be there, which I value. They finished quickly and, in doing that type of work, I was amazed at their clean up—it was very good. I don't normally do this, but I'm going to give them an A+ based on those reasons. They really exceeded my expectations. I've used other companies, and it hasn’t been as good of an experience. I just don't remember anything that I wasn't happy with. I would recommend them.”

Review by
11/15/2016

“I had a positive and negative experience with Titan. The first thing they did was cut down a tree—and, oh my gosh, they did a fantastic job for a fantastic price. Then I called them back to have some dead wood cut out of the tree, and they did a terrible job. And then they billed me for it, but compromised with me by paying half. But even so, I wasn't happy. And I have another job, and I keep wondering if I'm going to call them or not. On the first job, I would give them an A+. On the second one, a C; so it was a B overall.”

Review by
11/15/2016

“I had an individual come in who was recommended to me by a former realtor who said he'd used them. That company came in ahead of time, and I won't say they butchered the thing, but they went way beyond just trimming the new growth off. We were just moving out to a new location around that time frame, and a lot of new growth hadn't been trimmed back. I asked Titan to come in. Titan did a good job. I was pleased. I can't think of any problems with them, so I'd give them an A. It was all very good.”

Review by
11/15/2016

“They trimmed some trees, hedges, and some brush. They also pruned a few limbs from a big tree and did a nice job. They kept in contact with me via email to let me know what was going on, how to make the payment, and all that stuff. I'd give them an A. After I initially talked to them, they came by the property while I was at work and gave it a first look-see. By the time I had my second conversation, they already had seen the property, so they were kind of ahead of the ball game.”

Review by
11/15/2016

“I had a problem with them; not that they weren't nice. They cut down some electrical lines in my backyard. They were supposed to be cutting the tree branches around the electrical. They fixed it all. They paid for all the electricians to come back, and they paid for the lights to go back in the trees. Like I said, it's not fair. The tree work was fine, but they didn't listen to directions. I guess I'd give them a B. They were fine with customer service. The guy didn't speak English, and if they had had someone there who spoke English, they would have been better off. They were on time. Their cleanliness and expertise was fine.”

Review by
11/15/2016

“They did tree trimming. They have a good service. They diagnosed my issues correctly, and they cut the trees properly. They did it on time, and they did it well. I like what they did. The only issue I have, of course, is that tree trimming is very expensive, and I know how much it would cost, so I wish it would have cost a little less. But that's not a reflection of their service. I'd give them an A.”

Review by
11/15/2016

“They’ve done a lot of tree maintenance work, like putting up protection against insects, but they’ve also done a lot of trimming and making sure the property is safe. I think they're fantastic. Adam is the one that we work with directly, and he's extremely knowledgeable, very responsive to our questions, very prompt, and attends to our issues right away. He's been great.”

Review by
11/15/2016

“They climbed an oak tree and trimmed it back completely. We had them trim some other bushes back as well. It was a great crew. They were friendly, and they cleaned everything up after themselves; no negatives at all. It was a 1 percent positive experience. I'd give them an A+.”

Review by
11/15/2016

“They trimmed down a tree that was coming uprooted. I liked their prompt service. They got back very quickly and did the job very quickly. I'd grade them an A. The complaint that I had was there a problem in the yard that they didn't fix. That probably would have cost more.”

Review by
11/15/2016

“Titan took down a tree that fell on my house. They were very prompt, they cleaned up after themselves, and they were courteous. They kept me informed as to what was going on. I'd give them the best rating they can get.”

Review by
11/15/2016

“They were just trimming some trees outside my property before we moved. They were quick and convenient, and basically whatever they did was done right away. I'd definitely give them an A+”

Review by
11/15/2016

“They were great. They were doing tree trimming. I liked the response time, and their attitude was really nice. I'd grade everything an A+. Their truck leaked oil on our driveway, and now we can't get it off, but that’s my only complaint.”

Review by
11/15/2016

“I'd say I had a neutral experience. They were doing tree removal. There were some jobs that they agreed to do that were never done. I'd give them a B-. The work they did was very good. The work they didn't get done was not good. They were on time.”

Review by
11/15/2016

“They were moving a tree stump. They were friendly on the phone. I'd probably grade them about a B. The guy actually showed up earlier than expected, so it was like really early when they were grinding up the tree stump. And we still have issues with the roots.”

Review by
11/15/2016

“They took down a large tree in my front yard. The estimation process was very straightforward; it answered all my questions. When the crew came out, they were very professional, and they worked very smoothly. It was a good experience. I'd give them an A.”

Review by
11/15/2016

“I had both a positive and negative experience. I had a few issues.”

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