Home Genius Exteriors

Alyssa Carter-Delk

4 months ago

A young man (Tahjik) stopped by on a Saturday because he was on the neighborhood and noticed some damage to our roof. We knew we needed repairs, and even had received quotes, but we had been putting it off. So since he was here, I agreed to let him schedule us for an inspection. We scheduled for Tuesday and as scheduled Alfonzo showed up to inspect. After all was said and done we agreed on a price that was 2 times higher than what we had previously been quoted but the expectation was set. We would have a project manager to oversee the project, everything would be covered and debris would be containedand. We were told that the job would be completed professionally by a team that went through extensive training and that the yard would be swept 3 times with a magnet to retrieve most nails. Day one, the crew (2 men) was about an hour late arriving. No big deal. We had to leave and when we returned around 2 pm there was only one guy working. He left around 3 and returned around 4:30. He left for the day around 6pm. Day two the crew arrived around 7am and worked all day until almost 9pm. The work thus far (they finished yesterday) looks good, however, the service aspect that we were sold on did not nearly meet the expectation. There was debris (felt, nails and even a redbull can) left in our pool. Our project manager Matthew offered to take the rake and get the debris out. We declined. They broke one of our solar yard lights, which Matthew replaced. There was broken glass on our pool decking as well as lots or nails, felt and shingles all over the yard. We discussed with Matrhew how displeased we were. He apologized and contacted his boss, who offered us an amount off that was really a slap in the face. I would NOT recommend this company and the No Soliciting sign is going up at the front door asap.

Anthony George

7 months ago

Project manager was AJ and crew were: Martin, Jose, Ezekiel And Marcos. Overall pleased with the results of the Terracotta color roof. Took a day and a half to complete a 2k sqft roof with several peaks and valleys. They didn‘t have enough tarp to cover everything as anticipated. They did pick up throughout each day which was greatly appreciated. They also used a large magnet several times throughout both days to pickup nails. Again greatly appreciated. Also appreciated them moving the heavy potted plants out of the way in front and helping me put back at the end. AJ did a walk around inspection with the crew and had them fix several spots. Overall looks great, familiar with how new shingles may need time to properly lay down and seal over time, so expecting certain areas to improve later on. Not too worried as they will fix it if there are issues. Expected the PM to be around much of the day, but had to leave early and was a ghost until the guys were almost finished the second day. Was provided photos late the first day after everyone was gone and asked for the finished shots of the second day. Overall I would recommend them to others and know you can negotiate the price and they offer financing which helps.

Linda Ferrell

a month ago

AJ , Mr Bryant and the crew were exceptional they did a wonderful job . We are very happy with Home Genius !They aim to please ! When they left i had the most beautiful roof and the cleanup was immaculate !! Truly professional and i highly recommend this company !! Totally finished in 1 day !!Also Josh our salesman was very know-legible and professionable !! Again you cant go wrong with Home Genius from start to finish ❤️

David Harris

2 months ago

I had my roof installed by them two weeks ago. My project manager was AJ, for the most part the roofers did a great job. Until I noticed on the back side of my house I have flashing visible from my siding. I contacted AJ and he agreed it needed to be fixed. I’ve left 2 messages to him since and he has seemed to have ghosted me. Not to mention after the project I’ve stepped on 4 nails and had to walk my yard multiple times after. Also during initial quote I mentioned I needed new fascia board, I was made to believe the quote I received for new shingles came with new boards and even asked three times when I was being quoted. When they showed up he said fascia board wasn’t included and I did not receive what I was promised was included. will be definitely checking reviews next time.

Nigel Woods

a month ago

We got a new roof put on our family home and Reyes got it looking good. Justin the project manager was the best, greeted us well, made sure if we needed anything or had any questions he was always available and made us feel we made the right choice going with this company.