Home Genius Exteriors

Alyssa Carter-Delk

a month ago

A young man (Tahjik) stopped by on a Saturday because he was on the neighborhood and noticed some damage to our roof. We knew we needed repairs, and even had received quotes, but we had been putting it off. So since he was here, I agreed to let him schedule us for an inspection. We scheduled for Tuesday and as scheduled Alfonzo showed up to inspect. After all was said and done we agreed on a price that was 2 times higher than what we had previously been quoted but the expectation was set. We would have a project manager to oversee the project, everything would be covered and debris would be containedand. We were told that the job would be completed professionally by a team that went through extensive training and that the yard would be swept 3 times with a magnet to retrieve most nails. Day one, the crew (2 men) was about an hour late arriving. No big deal. We had to leave and when we returned around 2 pm there was only one guy working. He left around 3 and returned around 4:30. He left for the day around 6pm. Day two the crew arrived around 7am and worked all day until almost 9pm. The work thus far (they finished yesterday) looks good, however, the service aspect that we were sold on did not nearly meet the expectation. There was debris (felt, nails and even a redbull can) left in our pool. Our project manager Matthew offered to take the rake and get the debris out. We declined. They broke one of our solar yard lights, which Matthew replaced. There was broken glass on our pool decking as well as lots or nails, felt and shingles all over the yard. We discussed with Matrhew how displeased we were. He apologized and contacted his boss, who offered us an amount off that was really a slap in the face. I would NOT recommend this company and the No Soliciting sign is going up at the front door asap.

Anthony George

4 months ago

Project manager was AJ and crew were: Martin, Jose, Ezekiel And Marcos. Overall pleased with the results of the Terracotta color roof. Took a day and a half to complete a 2k sqft roof with several peaks and valleys. They didn‘t have enough tarp to cover everything as anticipated. They did pick up throughout each day which was greatly appreciated. They also used a large magnet several times throughout both days to pickup nails. Again greatly appreciated. Also appreciated them moving the heavy potted plants out of the way in front and helping me put back at the end. AJ did a walk around inspection with the crew and had them fix several spots. Overall looks great, familiar with how new shingles may need time to properly lay down and seal over time, so expecting certain areas to improve later on. Not too worried as they will fix it if there are issues. Expected the PM to be around much of the day, but had to leave early and was a ghost until the guys were almost finished the second day. Was provided photos late the first day after everyone was gone and asked for the finished shots of the second day. Overall I would recommend them to others and know you can negotiate the price and they offer financing which helps.

LANDON SCOTT

7 months ago

Kevin short was my project manager for my siding job. He was very efficient and made sure all my needs were addressed visited my property frequently to ensure the project was on pace to be finished in a timely fashion. Very intelligent young man and would recommend this project manager to anyone looking for great service. The crew worked very hard and they listened to me as well. I truly appreciate them going out of their way to take care of my needs. Rodney was excellent with correcting the issues had as well. Overall great experience!

Dorothy Mitchell

6 months ago

Home Genius came out on Saturday for an estimate Andre was great very knowledgeable A week later Monday began installation of siding it took 2 days. Project Manger Jeremy was great. Sean from the work crew was great. We had one problem where the HVAC line was punctured. Repairs by HVAC company repaired next day. We came to mutually satisfactory resolution to the additional cost to project. The siding is beautiful good workmanship everything thing cleaned up. Would definitely recommend this company

Mark Poisson

5 months ago

2nd review following completion of vinyl siding installation: After completion of the vinyl siding on the house, I would not change my five star review. The house looks great, I would say the best on the street right now. AJ and his crew did an overall fantastic job. There were a few hiccups - delay in completion due to incorrect amount of special order material, some communication issues with the installers - but all in all it went great. Any issues that did arise were addressed/corrected. 1st Review: We used Home Genius to intall a new Provia front entry door and couldn't be happier with the outcome. The two installers were professional, pleasant and knowledgeable. Steve especially was very proud of his craft and paid special attention to every detail. The PM Jeremy kept us informed on the project before install. It was not inexpensive but as the saying goes, "You get what you pay for."