Polar Bear Exterior Solutions
3rd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Polar Bear Exterior Solutions has received 4.6 out of 5 stars based on 52 customer surveys conducted through GuildQuality.
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3rd year as a Best Pick Call
"We want our customers to be 100 percent satisfied with their project and their experience. Our reputation is very important to us. We have an ongoing commitment for Polar Bear to be the highest-quality contractor in Western Washington, one that all of our employees and families are proud to be a part of."

Nate Harrington | Owner
Company Information
Services Offered
Polar Bear Exterior Solutions installs James Hardie ColorPlus replacement siding for residential customers. The company also installs roofing, gutters, and replacement windows and doors.
Services Not Offered
The company does not offer siding repair or partial siding replacement.
Warranty
Polar Bear offers James Hardie siding, which comes with a 30-year product warranty and a 15-year no-paint guarantee on the finish.
Company History
The local, family-owned-and-operated company was formed in 2011.
Distinctions
Polar Bear is a James Hardie Elite Preferred Contractor and President's Club winner.
Employee Information
Employees wear uniforms and undergo background checks and drug testing.
Areas Served
Bellevue, Renton, Redmond, Kirkland, Sammamish, Bothell, Issaquah, Mercer Island, Kenmore, Woodinville, Medina, Seattle, Everett, Marysville, Edmonds, Lynnwood, Bothell, Lake Stevens, Mukilteo, Mountlake Terrace, Snohomish, Seattle, Kent, Renton, Federal Way, Auburn, Pacific
Address
4416 Russell Road Suite A
Mukilteo, WA 98275
Hours
Mon
8:00 am - 7:00 pm
Tue
8:00 am - 7:00 pm
Wed
8:00 am - 7:00 pm
Thu
8:00 am - 7:00 pm
Fri
8:00 am - 7:00 pm
Sat
8:00 am - 7:00 pm
Sun
Closed
Licenses
POLARBE897QZ

Compiled Score:

Polar Bear Exterior Solutions has received 4.6 out of 5 stars based on 52 customer surveys conducted through GuildQuality.
5
40
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7
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Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
02/28/2021

No review comments provided

Review by
02/23/2021

“It was great. The guys that worked on the house were awesome. It was done in a timely manner. Everyone was polite. They didn't come too early or stay too late. They were wonderful.”

Review by
02/23/2021

“They're great. The salesforce was not. The salesforce was real pushy and a little bit dishonest. They actually kind of were badmouthing our neighbors who referred us to them in order to make the sale. He was saying, "Don't be like them. Don't do what they did. They're crazy." I thought that was a little bit off.”

Review by
02/19/2021

“I was most satisfied with the back of my house.”

Review by
02/19/2021

“I would like to recognize the foreman, Jebediah.”

Review by
02/17/2021

“My entire experience with Polar Bear has been absolutely fantastic! From my initial conversation with Roger to plan the project, through the logistics and designs with Joe, and ending with the actual deck removal and construction with Jonathan and the siding replacement with Josiah, every step has been phenomenal.”

Review by
02/17/2021

“The guys were great to work with.”

Review by
02/17/2021

“They gave me some suggestions while they were doing the siding. I thought they had great ideas that I did not think about. I already had the material so I thought that was great.”

Review by
02/16/2021

“They were all a good crew!”

Review by
02/15/2021

“The lead, forget his name, was great!! His helper was also very good.”

Review by
02/15/2021

“Very professional and timely service.”

Review by
02/15/2021

“See comments in #1 above.”

Review by
11/21/2020

No review comments provided

Review by
11/16/2020

“Everything met or exceeded expectations.”

Review by
11/16/2020

“Polar Bear Exterior Solutions didn't complete my job or follow through when they said they would. When they received their payment they disregarded me.”

Review by
11/14/2020

“The whole job looks great.”

Review by
06/27/2019

No review comments provided

Review by
06/07/2019

“Their attention to detail and a first-rate, high-quality result. Their communication throughout the process was phenomenal, and every person on their crews was friendly and professional.”

Review by
05/13/2019

“I would like to recognize Aaron, Aaron, Eric, Doug, and Chris for their exceptional service. Aaron and Aaron were the window crew and they did a great job. Eric, Doug, and Chris did the siding and they were fantastic.”

Review by
05/10/2019

“Very professional sales man (Palmer) and work crew (Mamuka)”

Review by
03/30/2019

“My construction crew was great. Francis was great. Cory, also my canvas person, Martha were great. I think the name was Joe, too—I hope the name was Joe—who got to me and solved my issue.”

Review by
02/08/2019

“Quality workmanship, and crews were clean and careful with plants, etc.”

Review by
01/16/2019

“I would like to recognize Noah for his exceptional service. He was the foreman for the gutter installation crew.”

Review by
01/04/2019

“I would like to recognize the installers.”

Review by
12/18/2018

“The three guys that worked on the project.”

Review by
12/17/2018

“Josiah and crew, Melissa, our salesman and job overseer (I don??t have their names handy).”

Review by
12/14/2018

“all”

Review by
12/11/2018

“Cory Luhrs, Noah and Alex.”

Review by
12/11/2018

“The finished product is really nice and is satisfactory.”

Review by
12/11/2018

“The eves of my house were not updated. The sales person on his many visits to our home between April and July when we signed a contract, never once told us any items that were not included in our 'Full House ' $44,000 project!”

Review by
12/10/2018

“I love the windows; that was fabulous. The guys who came to do the initial inspection or quote; not the window guy but the siding guy was frank, honest, and had no problem telling me this is the reason why we did one—sort of two—walls. I feel like he gave me his best, and he did not jerk me around. I feel he was the best part.”

Review by
12/05/2018

“I would like to recognize the crew that they send for their exceptional service. They were just phenomenal. There were 4 of them. I had the same crew through the whole project ( I realize mine was a small project) but, they were the same people, they were on time, they spent their time well, and finished well.”

Review by
12/05/2018

No review comments provided

Review by
09/05/2018

“I had other work done by other companies and it was terrible, but when they came, I was in heaven. I was in heaven with everything that they did on my house. When my house was done, I just couldn't believe it. It was perfect. Everything is beautiful. I did a yelp review for them also.”

Review by
01/09/2018

“The installers did a great job.”

Review by
11/28/2017

“Everybody was awesome.”

Review by
11/06/2017

“Siding is gorgeous!”

Review by
11/06/2017

No review comments provided

Review by
11/04/2017

“The end product. They redid our house from the top of the roof to the ground including gutters and our beautiful front door. It is striking.”

Review by
11/03/2017

“I would like to recognize the crew that did the siding for their exceptional service. They were over the top good. The crew was Sam, Doug and D.J., and they were really good.”

Review by
11/02/2017

“I would like to recognize the two guys that put it up for their exceptional service. The two guys on site were very good.”

Review by
11/01/2017

“Yes, the salesman Francis, and the crew (forgot their names, but I think they called themselves the Larry and Al show).”

Review by
11/01/2017

“I would like to recognize Drew, the salesperson, for his exceptional service.”

Review by
07/26/2017

“I would like to recognize the lead installer/project manager for his exceptional service (the man that was in charge of the crew during installation).”

Review by
07/24/2017

“The construction foreman was very helpful and made sure they did a great job. The whole construction crew were all out of this world and did a fantastic job.”

Review by
05/09/2017

“The siding crew was friendly and communicative.”

Review by
05/05/2017

“I am happy with the quality of work. I'm just not happy with their thoroughness.”

Review by
04/27/2017

“I would like to recognize Matt and Aaron and the other guy on the windows for their exceptional service. The back deck and siding people were really good as well.”

Review by
04/26/2017

“I'm not sure how excited Polar Bear would be to work in my city again, given the headaches with the permit...but that said, I can't really recommend them after the permit headaches, which makes me quite sad because we are very pleased with the quality and speed of the work.”

Review by
04/19/2017

“I was most satisfied with working with the crews and seeing how concerned they were with questions and how they got answers. They were great.”

Review by
01/25/2017

“Everyone”

Review by
01/15/2017

“Completed work was outstanding”

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