Polar Bear Exterior Solutions
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Polar Bear Exterior Solutions has received 4.6 out of 5 stars based on 68 customer surveys conducted through GuildQuality.
5
54
4
8
3
3
2
2
1
1
2nd year as a Best Pick Call
"We aim to achieve 100 percent satisfaction by going above and beyond for our customers. All of the installers who will be working on your home are trained and experienced. We only hire high-caliber people who take pride in their work and have a passion for doing the job right."

Nate Harrington & Justin Smith | Owners
Company Information
Services Offered
Polar Bear Exterior Solutions installs and replaces residential vinyl, fiberglass, wood, and composite energy-efficient windows and doors. The company offers both double-pane and triple-pane replacement window options. Polar Bear installs bay and picture windows, sliding glass doors, and French patio doors as well as roofing and siding.
Services Not Offered
The company does not repair glass on windows or doors.
Minimum Job
A three-window minimum is required.
Warranty
Polar Bear honors manufacturers' warranties.
Company History
The local, family-owned-and-operated company was formed in 2011.
Employee Information
Employees wear uniforms, drive marked vehicles, and are background checked.
Additional Information
Polar Bear offers Simonton and Pella windows as well as James Hardie siding.
Areas Served
Bellevue, Renton, Redmond, Kirkland, Sammamish, Bothell, Issaquah, Mercer Island, Kenmore, Woodinville, Medina, Seattle, Everett, Marysville, Edmonds, Lynnwood, Bothell, Lake Stevens, Mukilteo, Mountlake Terrace, Snohomish, Seattle, Kent, Renton, Federal Way, Auburn, Pacific
Address
4416 Russell Road Suite A
Mukilteo, WA 98275
Hours
Mon
8:00 am - 7:00 pm
Tue
8:00 am - 7:00 pm
Wed
8:00 am - 7:00 pm
Thu
8:00 am - 7:00 pm
Fri
8:00 am - 7:00 pm
Sat
8:00 am - 7:00 pm
Sun
Closed
Licenses
POLARBE897QZ

Compiled Score:

Polar Bear Exterior Solutions has received 4.6 out of 5 stars based on 68 customer surveys conducted through GuildQuality.
5
54
4
8
3
3
2
2
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
12/10/2020

“The quality of the product exceeded my expectations.”

Review by
12/10/2020

“The whole crew that was sent out to was exceptional. They did an outstanding job. To my advantage, I understood the whole process because I was taking architectural school, so I knew what they were supposed to be doing. They did a fantastic job.”

Review by
11/30/2020

No review comments provided

Review by
11/28/2020

“I would like to recognize our Salesperson, Mark for his exceptional service.”

Review by
11/28/2020

“They met all my expectations.”

Review by
11/27/2020

“Mark Goldberg”

Review by
11/25/2020

“I thought they did a fantastic job. They came out and gave me a good estimate. They also put my daughters windows in. She wanted three windows. I wanted three windows. They were able to put all the windows on my bill, and I just paid it. We're both very happy.”

Review by
11/25/2020

“I'd like to recognize Erin--or Aaron. I have it written down as Erin but am not sure I've ever seen it written out.”

Review by
11/21/2020

No review comments provided

Review by
11/20/2020

No review comments provided

Review by
11/19/2020

No review comments provided

Review by
11/19/2020

“Everyone was friendly and knowledgeable, and did a fantastic job. We are very satisfied with the result!”

Review by
11/19/2020

“Polar Bear was able to work with my schedule to get the work done on fairly short notice - appreciate the flexibility!”

Review by
11/19/2020

No review comments provided

Review by
11/19/2020

“They broke a part to my valance, so I can't put it back up. Some exterior siding is cracked. Interior walls are cracked.”

Review by
11/18/2020

No review comments provided

Review by
11/17/2020

“They exceeded my expectations in their overall quality and their workmanship.”

Review by
11/17/2020

“I would like to recognize Sean and Sean.”

Review by
11/17/2020

“I would like to recognize the installer. He was very professional.”

Review by
11/17/2020

“I would like to recognize the installers. They worked together very well.”

Review by
11/17/2020

“I would recognize the entire team- they were all wonderful.”

Review by
11/17/2020

“I would like to recognize Mark.”

Review by
11/17/2020

“Kendel was wonderful.”

Review by
11/17/2020

“They're customer service is pretty good overall but we were missing a couple of screens and they still haven't replaced them.”

Review by
11/17/2020

“They exceeded my expectations with how quickly they installed all the windows I needed. A year later the windows are still great.”

Review by
11/16/2020

“Everyone was more than professional. The salesmen were easy to talk to and knew what they were doing.”

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

“Everything met or exceeded expectations.”

Review by
11/16/2020

“Polar Bear Exterior Solutions didn't complete my job or follow through when they said they would. When they received their payment they disregarded me.”

Review by
11/15/2020

“Adam was the window sup. and his crew were fantastic, and Jose and his incredible roofing crew put a beautiful 50 year roof on our home! These workers are superb...”

Review by
11/14/2020

“The team got the job done in one day when they estimated it would take two. The window are very effective at insulation and have improved temperature control in the house.”

Review by
11/14/2020

No review comments provided

Review by
06/27/2019

No review comments provided

Review by
06/07/2019

“Their attention to detail and a first-rate, high-quality result. Their communication throughout the process was phenomenal, and every person on their crews was friendly and professional.”

Review by
05/13/2019

“I would like to recognize Aaron, Aaron, Eric, Doug, and Chris for their exceptional service. Aaron and Aaron were the window crew and they did a great job. Eric, Doug, and Chris did the siding and they were fantastic.”

Review by
05/10/2019

“Very professional sales man (Palmer) and work crew (Mamuka)”

Review by
03/30/2019

“My construction crew was great. Francis was great. Cory, also my canvas person, Martha were great. I think the name was Joe, too—I hope the name was Joe—who got to me and solved my issue.”

Review by
02/08/2019

“Quality workmanship, and crews were clean and careful with plants, etc.”

Review by
01/16/2019

“I would like to recognize Noah for his exceptional service. He was the foreman for the gutter installation crew.”

Review by
01/04/2019

“I would like to recognize the installers.”

Review by
12/18/2018

“The three guys that worked on the project.”

Review by
12/17/2018

“Josiah and crew, Melissa, our salesman and job overseer (I don??t have their names handy).”

Review by
12/14/2018

“all”

Review by
12/11/2018

“Cory Luhrs, Noah and Alex.”

Review by
12/11/2018

“The finished product is really nice and is satisfactory.”

Review by
12/11/2018

“The eves of my house were not updated. The sales person on his many visits to our home between April and July when we signed a contract, never once told us any items that were not included in our 'Full House ' $44,000 project!”

Review by
12/10/2018

“I love the windows; that was fabulous. The guys who came to do the initial inspection or quote; not the window guy but the siding guy was frank, honest, and had no problem telling me this is the reason why we did one—sort of two—walls. I feel like he gave me his best, and he did not jerk me around. I feel he was the best part.”

Review by
12/05/2018

“I would like to recognize the crew that they send for their exceptional service. They were just phenomenal. There were 4 of them. I had the same crew through the whole project ( I realize mine was a small project) but, they were the same people, they were on time, they spent their time well, and finished well.”

Review by
12/05/2018

No review comments provided

Review by
09/05/2018

“I had other work done by other companies and it was terrible, but when they came, I was in heaven. I was in heaven with everything that they did on my house. When my house was done, I just couldn't believe it. It was perfect. Everything is beautiful. I did a yelp review for them also.”

Review by
01/09/2018

“The installers did a great job.”

Review by
11/28/2017

“Everybody was awesome.”

Review by
11/06/2017

“Siding is gorgeous!”

Review by
11/06/2017

No review comments provided

Review by
11/04/2017

“The end product. They redid our house from the top of the roof to the ground including gutters and our beautiful front door. It is striking.”

Review by
11/03/2017

“I would like to recognize the crew that did the siding for their exceptional service. They were over the top good. The crew was Sam, Doug and D.J., and they were really good.”

Review by
11/02/2017

“I would like to recognize the two guys that put it up for their exceptional service. The two guys on site were very good.”

Review by
11/01/2017

“Yes, the salesman Francis, and the crew (forgot their names, but I think they called themselves the Larry and Al show).”

Review by
11/01/2017

“I would like to recognize Drew, the salesperson, for his exceptional service.”

Review by
07/26/2017

“I would like to recognize the lead installer/project manager for his exceptional service (the man that was in charge of the crew during installation).”

Review by
07/24/2017

“The construction foreman was very helpful and made sure they did a great job. The whole construction crew were all out of this world and did a fantastic job.”

Review by
05/09/2017

“The siding crew was friendly and communicative.”

Review by
05/05/2017

“I am happy with the quality of work. I'm just not happy with their thoroughness.”

Review by
04/27/2017

“I would like to recognize Matt and Aaron and the other guy on the windows for their exceptional service. The back deck and siding people were really good as well.”

Review by
04/26/2017

“I'm not sure how excited Polar Bear would be to work in my city again, given the headaches with the permit...but that said, I can't really recommend them after the permit headaches, which makes me quite sad because we are very pleased with the quality and speed of the work.”

Review by
04/19/2017

“I was most satisfied with working with the crews and seeing how concerned they were with questions and how they got answers. They were great.”

Review by
01/25/2017

“Everyone”

Review by
01/15/2017

“Completed work was outstanding”

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