PJ Fitzpatrick, LLC

Karen Bryant

a month ago

Paul, Brandon and Michael came ready to begin the installation of my new walk in shower ON-TIME. They were polite, professional, skilled and answered any questions I asked. I only checked in on them 3 times, beginning of work, mid-way and final stages. Paul was courteous while measuring my arm's length to shower head mechanisms, grab bars and shelves, seat is placed well and comfortable for my [arthritic] knees and [daily aching] lower back. They cleaned bathroom and bedroom floor (tarps were used) very good. I am very grateful to these technicians and their sales coordinator-co-worker Ms Cheyenne Phipps. Ms Phipps was really patient with me when going over styles and product; she is professional, personal, knowledgeable about product and company policies. She's a recently hired employee but knows products etc like she is a seasoned veteran. In my opinion, she is definitely an asset to the PJFitzpatrick (Jacuzzi) company. She doesn't offer false services, she gives honest quotes and she worked patiently with me taking into account my needs vs my wants. All of her measurements were perfect as well. Product materials, like other things are costly, however she used available funding resources to get me what I wanted without overwhelming my limited senior pocketbook finances. I highly recommend PJFitzpatrick to supply and service your bathroom upgrade dreams without breaking the bank. I'm ver satisfied with my decision to contract this company AND very pleased with final outcome. Call for a consult with Mrs. Cheyenne Phipps, she's not pushy. Did I mention, she's professional, knowledgeable and personable. Because of this good experience, I am considering getting patio and entry doors from them.

Sarah Rohrs Reves

4 weeks ago

My husband and I are thrilled with our new shower! It looks wonderful and installation was a breeze. Kevin J, Daniel, and Pastor were friendly and efficient. Both of us were working from home and the team let us know what and when they would need us to come look at items to make decisions (height of shelves, caulk color, etc) so we could have productive days. We could not be happier.

T. Felder

3 months ago

Stellar, professional work done by Paul and his team (Eddie and Curtis). The loss of one star is due to the bumpy start with expectations and communication between scheduler and customer. We were told two teams would come simultaneously to work both bathrooms and finish in one day although booked two days just in case. One team showed; but, they did an outstanding job! The master bath had a sunken shower/tub from 1973 (It's now 2026!) The change was overdue. Day 1 they demo'd and blocked both bathrooms. No drop cloths were placed over the sinks as we were told. So we have a little cleaning to do. Day 2 all supplies put in as ordered. AND THEY LOOK BEAUTIFUL!!!

Sarah Orndorff

7 months ago

Kevin did a fantastic job installing our new tub and surround. His crew was polite, professional and clean. Our tiny little 1960 tub with peeling paint is now a gorgeous, insulated, super deep modern tub and has all updated fixtures. Definitely a turn key experience. One long conversation with the sales guy, then a single day of demo and install. Amazingly convenient and fast with Jacuzzi brand materials.

John Jurgens

5 months ago

Everything they advertise is true. Kevin arrived at 8:10am. He explained what would take place that day. His crew arrived at 9am. They did a great job. Done by 3:30pm. We are very happy with our new shower.