DaBella

Angela Wetterhahn

3 weeks ago

There happened to be an associate in my neighborhood going door to door offering quotes for any home improvement jobs that I needed done on my home. I decided to give them a chance and ended up getting a second quote from another company for comparison. Although the other company came in lower I ended up deciding on DaBella due to the one-time transferable warranty so if I ever sold my home I could pass on the warranty to the new owner. I didn’t like the pressure to decide same day and that they offered a lower price that day but they explained it was due to saving them the time of having to come out again when they had other appointments scheduled. I ended up sleeping on it and contacted them the next day to do the project, the person didn’t even have to come back to the house as I did all the paperwork online. It took about 8 weeks for the products to come in and then I was contacted by the install crew (contracted company). The crew that showed up was friendly and the crew leader was very knowledgeable and addressed all my concerns. They ended up cutting one of the panels wrong which delayed the project over a week. I was happy that they admitted the mistake and didn’t just piece something together. The communication from DaBella was lacking and I was getting frustrated that I had to keep calling to get updates. I made several calls asking for more information and for compensation for the delay. I was feeling like this was going to go badly and they were going to drop the ball. I ended up getting a text from the crew leader that the piece had come in and to setup a time to finish the job and they were prompt and finished things up. When the person from DaBella called for verification of project completion I let him know all of my concerns. I was surprised to receive a call from a manager the same day and he listened to my concerns and offered me compensation for the delay in the project. Although there were some snags in the project and communication, the end results were beautiful and I would still recommend them. Communication and peace of mind are important when you are spending a lot on a big project. I hope they will use my review to help others have a better experience.

Cindy

a week ago

Kiley and Raul did a great job presenting options and pricing . They stayed in contact and inspected . The crew was great , hard working good attention to detail . Great results with our new siding and trim !

Jen Fracisco

6 months ago

We have a No Soliciting sign on our front door. The rep saw the sign, ignored it, opened our storm door, knocked, and when we didn’t answer - rang the door bell. He started off acknowledging the sign but proceeded to do his pitch anyway when I answered the doorbell call. I said thank you but no soliciting and yet he continued, three times. Even if I was interested in replacing my siding - I wouldn’t use this company because their employees can’t even follow simple directions.

Mariposa Boricua

3 months ago

I had Daniel and Clark at my house today looking at my Wondows and my Roof. They were very nice guiding me through the process explaining the systems. After they were done they showed me multiple options (we were in love withtheir product). They were very knowledgeable, professional, respectful, and helpful in making it affordable. I look forward to working with them and their company.

David Bardwell

3 months ago

I wish I could leave 10 stars for Pylyp and Jeff! Everything went great and smooth! Really enjoyed the paperwork process since it was simple and easy. They were very professional and thorough with their inspection results. Really like how Dabella takes a step forward in helping out the community and all of their charity work. Can't wait to get my siding done!