Chicagoland Builders, Inc.
1st year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Chicagoland Builders, Inc. has received 4.9 out of 5 stars based on 50 customer surveys.
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1st year as a Best Pick Call
"At Chicagoland Builders, Inc., we consider ourselves to be your trusted source for the highest quality craftsmanship and construction services. We aim to consistently go above and beyond your construction goals and expectations, and we are proud that most of our business is built upon referrals from our valued customers."

Michael Rossier | President
Company Information
Services Offered
Chicagoland Builders, Inc., installs James Hardie fiber cement siding as well as cedar, vinyl, insulated vinyl, and aluminum siding. The company also specializes in window installation, deck construction, and home renovations and additions.
Warranty
Chicagoland Builders guarantees 100 percent customer satisfaction.
Company History
The family-owned-and-operated business was founded in 2002.
Distinctions
Chicagoland Builders is a James Hardie Elite Preferred Contractor.
Employee Information
Employees wear uniforms and drive marked vehicles.
Additional Information
The company provides free in-home design consultations and financing options. The company also offers products from a variety of brands, including Owens Corning, James Hardie, Marvin, Pella, Quaker, Henry, ProVia, and EnerLux.
Areas Served
Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton

Compiled Score:

Chicagoland Builders, Inc. has received 4.9 out of 5 stars based on 50 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
12/15/2016

“I was satisfied with the quality of the work.”

Review by
12/14/2016

“We appreciated that they were upfront about their quote and prices. We felt the cost was very reasonable in relation to the quality of the work. Frank, the project manager for our home, went above and beyond. He really kept us informed and sent texts and pictures about items that needed to be addressed. We really appreciated his advice and direction. They readily responded to and addressed our concerns. The owner, staff from the office, and workers who came to our home were all very friendly and provided great customer service. Several of our neighbors and coworkers asked about them. We've already passed along their info. All of the staff at Chicagoland Builders were courteous and receptive to our needs and concerns throughout the process. Everyone was very professional. The project manager kept us informed each day about what was happening and the work was completely in a timely manner. We are so happy with the Hardie siding and have received many compliments from our neighbors. Our house is 25 years old, but the new siding and gutters almost makes it look like new construction. We would certainly use Chicagoland Builders for any future major renovations that we might need.”

Review by
12/13/2016

“All of the crew that worked on our project was polite and knew their job. I would have liked a clearer explanation of the work and the materials. Both issues were addressed by the sales rep and project manager to our satisfaction. Installation and the little things that were not clearly listed in the proposal were addressed without hesitation. I'd use them for other work that we have planned and would not hesitate to recommend them to family, neighbors, or friends.”

Review by
12/12/2016

“The entire team was good. I was satisfied with every aspect.”

Review by
12/11/2016

“I would like to recognize Kathy, Don, and Liz for their exceptional service. I think they fell short of my expectations in the cleanup area. I was satisfied with the crews that did the work. They did a good job. I have already told the people about the company. I would highly recommend Chicagoland Builders to anyone asking.”

Review by
12/10/2016

“I'd like to recognize the whole team. They were great. I was most satisfied with Chicagoland's cleanliness.”

Review by
12/09/2016

No review comments provided

Review by
12/08/2016

“Cathy, the superintendent for our project was fantastic! My whole experience with Chicagoland Builders was great! We had our whole house done in Hardie, and it turned out perfect. They were reasonably priced compared to other contractors, and their work quality was spot-on.”

Review by
12/07/2016

“I am very pleased. The two lead workers were phenomenal. They made the work exceptional. The solutions to little issues around the foundation were addressed in unique and unexpected but ideal ways. I got the name from a neighbor. I had trouble getting responses and acceptable suggestions from contractors, possibly because it was peak season. Chicagoland came right out, gave me suggestions for changes, and even added some improvements that I didn't expect. The workmen were very attentive, doing that little extra at each step. The outcome after remodeling the outside of a 30-year-old house was tremendous. We have gotten many compliments on how new and attractive the house now looks. We are very pleased with the results.”

Review by
12/06/2016

No review comments provided

Review by
12/05/2016

“Mike, my salesmen, and the whole crew that worked on my house project were good. The difficulties and obstacles of working on an over 140-year-old house was no problem for them. They made house look brand new.”

Review by
12/04/2016

“Every single day, everything was completed cleaned and organized. Jeff was tremendous. I felt very confident in his capable hands. I was very specific, and Mike listened and put all in writing. I am not an easy, uninformed homeowner and I have scared away several potential contractors. I'm guessing they were scared away because they didn't have answers to my questions. Mike was a trooper. My outside light was connected incorrectly, but after I pointed out a potential serious miswiring problem, they sent someone else to correct it. We haven't yet addressed the little bit of inside work, but that is my own procrastination, not theirs—so I cannot speak on the quality of plaster and paint work. Mike spent a lot of time with me and my papers (more than ten pages), item by item, and put everything in writing as we sat together. I have already referred them. Mike's follow-up was appropriate for me. I don't like pressure, and he didn't pressure. I was actually the one to call him back when I decided. There was a nice man who came and sat in the truck every day to keep the crew working, got the job done, but can't get the highest rating for professionalism. I'm fairly certain about what I want and it obviously frustrated him; but it got done. It took me several years to find the right contractor. Chicagoland Builders (Mike) was right for my job. Other contractors backed away from me because I had a lot of time to be particular about what I wanted. Mike listened and worked well with my being a skeptic. Once the work began, I immediately relaxed and enjoyed that things were progressing nicely. It's still early, and looks beautiful.”

Review by
12/03/2016

“They were very detailed about their work.”

Review by
12/02/2016

“The end product and the end results were very good and we are pleased. Mike spent a lot of time with us and answered all our questions. Jeff did the trim on the windows; he did a great job and was very conscientious of his work. There was a lack of communication when our project was paused. With the final work that was done and the follow-up with some issues that we had, they wanted to make sure our expectations were met at the end. The project was started, but then for about three days no one showed up or let us know what was happening. We had to call them to find out when it was going to start again.”

Review by
12/01/2016

“Everyone was professional, polite, and thorough. The team did a great job! I would direct someone to Chicagoland Builders if the opportunity arises. Our experience with Chicagoland Builders was phenomenal. It took us over two years to finally decide to move forward with the project, as it was a big investment. Chicagoland Builders was the only company that kept in touch with us over that period of time and did not automatically increase the quote just because it was a new year and the cost of materials increased (which another well-known company tried to tell us). We were added to the schedule immediately and the team worked through the wet spring at every opportunity they could, even if it was only a few hours a day. The quality of work was impeccable, and when decisions were required on how to handle flashing installation, the team set it up both ways so it was much easier to make a decision. The only thing that could be improved upon is the guidance provided in choosing a color. I would have preferred a recommendation or more guidance, as opposed to a list of completed houses to visit that had the colors we were considering. That aside, everyone was professional, polite, and thorough. The team did a great job! I would highly recommend working with Chicagoland Builders!”

Review by
11/30/2016

“Our 65-year-old home looks up-to-date and sharp. And with Hardie Board, I have no maintenance to address for many years, as it keeps out pesky varmints our cedar siding couldn't. Mike Rossier, Frank, Kathy, Pancho and his crew, and Don were good. My crew had good attitudes and responded well to direction. Delayed follow-up on some details provoked some anxiety and required me to reach out. Waiting until some other work was done in a community near ours required my patience. When Don came, he did a great job wrapping up details with an aim-to-please attitude. A bill just arrived charging $60 for service to reconnect due to our cable being separated from the home during Chicagoland Builders’ removal of the cedar siding. I am trusting that the reimbursement promised May 19 will come through. Communication was very good. My concerns were received with a desire to make me happy. They weren't taken lightly nor did anyone roll their eyes. Personable servicing of the entire project made me trust Chicagoland Builders. I will use their name in conversations to come and will recommend you without hesitation. Exceeded expectations. Their price was fair and better than several other estimates. The job began on time and was done in the projected time frame. Foremen Frank and Kathy, as well as Pancho, the crew lead, provided excellent communication with follow-up, accompanied by good attitudes. Lap siding seams were well done. Caulking was as good as I could hope for. Craftsmanship on details was excellent. Detail follow-up was delayed, but they came through.”

Review by
11/29/2016

“I liked Frank and the entire crew. The original quote could have had more detail describing the statement of work. The crew and foreman were very professional and friendly. The customer was always treated with respect.”

Review by
11/28/2016

“The whole crew was great. I was satisfied with the rejuvenation of an older house.”

Review by
11/27/2016

No review comments provided

Review by
11/26/2016

“We will definitely work with Chicagoland Builders again in the future, they did a great job. I would like to recognize Cathy, she did a really good job. Pancho and all of the guys were fantastic. I was satisfied with their crews, they were fantastic. Every crew they sent out was super professional.”

Review by
11/25/2016

“Cathy, my project manager, was great to work with. She went out of her way to get things accomplished, asked me questions during the entire project, and made the project run smooth and professional. It was always refreshing to come home, and Cathy would run me through the project and any changes that needed to be make. As a whole, I liked working with the company and enjoyed the experience. A piece of advice for them is to find a better way to collect the final payment, that was a turnoff. Collecting their final payment was very unprofessional. The second they were done, they wanted their final payment. It felt like we were not good for the money. I’m a contractor myself, and not once have I ever put in a final nail and then asked for final payment right on-site. They asked for the final payment a few times, even before the project was done. They could have communicated a bow in my wall before they sided up the corner of my house. We had to rip it apart, fix the bow, then reside again. My project manager was great to work with. Their workers on-site where great to work with, kind to my family, and very professional.”

Review by
11/24/2016

“We enjoyed working with Mike R. during the sales phase. He was very helpful, listened to what we wanted, and did not upsell the products. Crews were courteous, and the superintendent was helpful and involved.”

Review by
11/23/2016

“Our house has a lot of weird angles, and they were able to still do an amazing job.”

Review by
11/22/2016

“I would like to recognize the project manager. There was one final thing that had to be completed that they promised they would. It took several weeks for them to do it. It was kind of a minor thing, so I am not going to make a big deal about it. I was most satisfied with the professionalism and courteousness of the workers and project. Chicagoland Builders were professional and efficient. They had good ideas and performed quality work.”

Review by
11/21/2016

“The project manager was professional and courteous. However, he slept in the truck all day, which I found ridiculous.”

Review by
11/20/2016

“I would like to recognize our salesman, Mike. He was such a good guy. He was an outstanding person, not a typical salesperson, which I appreciated. I shopped around a bit so I had a lot of salesmen in my home, and he was different then all of them. He did not feel like a pushy salesman, more like a businessman. He was a great pleasure to have in my home. I would buy from him before any pushy salesperson. Even though there were a couple issues with the initial installation, they are a great company to work with. I plan on working with them again on future projects. The initial installation had some trouble. The plastic backing strips that they peel off of the shingles weren't peeled off all the way. They had to come back and clean up the roof. The people were great, and I was satisfied with the quality of work and material. I had two neighbors that asked about the company that was doing work on my home during installation.”

Review by
11/19/2016

“I would like to recognize Mike Rossier, the salesman, for his exceptional service. He followed the project all the way through. He is a good guy. We might have communicated some delays a little better. However, it was not a big deal. I was satisfied with the quality of the work. They did a fine job. They did some things that I would not have known about that was corrected and then they proceeded. The quality of work was just outstanding. They did a great job for me. They originally came a year ago to put siding on my house. I had them to come back and build a garage. They were very professional and neat and they exceeded my expectations. They did a great job.”

Review by
11/18/2016

“Both of the carpenters were fantastic. They had to come back to fix an area on the roof. The problem is now resolved. We had a minor scheduling issue that we were trying to avoid, but unfortunately, we had company during the time the project was taking place. I was satisfied with the workmanship put into the project.”

Review by
11/17/2016

“Mike Rosser and Lou Perroni, the project managers, were great. I was impressed with their service. Chicagoland Builders does a great job.”

Review by
11/16/2016

“I was satisfied with the communication of getting back and forth. I think they did a great job.”

Review by
11/15/2016

“I would like to recognize the owner, Mike, and the manager of the job, Don, for their exceptional services. Overall, I was very pleased. I have already recommended them, and they completed a job with them.”

Review by
11/14/2016

“We had an issue with roof leakage during a rain storm and the guys came out at 9 p.m. to go up on the roof and lay a tarp down to redirect the rain until they could fix it the next day. I was very impressed with their quick response when I called them about the leaks. The entire crew was very good. Jeff and Don stood out and deserve recognition. Of all the contractors I talked to before selecting Chicagoland Builders, they were the most communicative and responsive. During the project, they were the same, and it showed in their efficiency and workmanship, as we had to change a couple construction elements on the fly.”

Review by
11/13/2016

“The guy on the roof was really nice and kept us informed. Mike R. was nice too. There were a couple of minor things but they came out and fixed them quickly. The only minor problem was getting a painter scheduled, the painter had a family emergency, so we had a little problem getting them out, but once it was resolved it was fine. We were pleased with if we had any issues or questions or concerns, they were answered quick. They also fixed some minor issues quickly, which was nice.”

Review by
11/12/2016

“The back deck wasn't real clean, so they couldn't sweep up real well, but that might have been some of my fault. I'd like to recognize the manager for their work. There were two projects that ended up happening, so A on project one and B on project two. I thought they were a little on the high side on the second project, but they did shave a little off when I said the price was a little high. I was satisfied with their efficiency and how fast they got the roof on. I am happy with the work and performance.”

Review by
11/11/2016

“The installation team was very professional and they were excellent craftsman. I was extremely pleased with the quality of their work.”

Review by
11/10/2016

“We placed the order for our new window in September; the window was finally installed the beginning of February. We would have appreciated better communication about the ensuing delivery delays. Other than that, we were extremely satisfied with every aspect of the process. The quality of the finished product exceeded our expectations. Installation was fast and efficient! Researched on the web. Read extensive reviews on various companies.”

Review by
11/09/2016

“I was very satisfied, overall. I saw a job that was done up the street from my home, and I saw that they were doing a good job. Mike was there from the beginning to the end. The crew was also very professional and followed up with me.”

Review by
11/08/2016

“All workers were very professional.”

Review by
11/07/2016

No review comments provided

Review by
11/06/2016

“I was satisfied with Chicagoland Builders because of their timeliness and quality of work. I heard about Chicagoland Builders when I was playing tennis with someone. They recommended them to me. Chicagoland Builders has excellent craftsmanship and work.”

Review by
11/05/2016

“Great company, very reasonable, and professional. I worked with Don Nordstrom, I appreciated how responsive he was. I would totally use them again if I needed to. I researched contractors and Chicagoland Builders was one of the companies I called. I would totally recommend Chicagoland Builders. They are very reasonable compared to other contractors. They don't pressure you on their own suggestions like some contractors do.”

Review by
11/04/2016

“Mike did not return phone calls about a new installation and completion date. The workmen were very professional, courteous, and left the job clean.”

Review by
11/03/2016

“They were like a ten. They were just awesome, across the board. They left it better than probably before they came. I have a baby and a dog, so it was awesome. They were just great. I was satisfied with the fact that they explained a lot of what they were doing. I didn't feel like I was getting taken advantage of. I will do siding with them in the future. My neighbors are probably going to work with them. Their window team was incredible. They were a family, and they were lovely. They finished the baby's room first so she could take a nap. They were just awesome.”

Review by
11/02/2016

“I wish that Chicagoland Builders worked with residential properties. I would use them for my home. I am most satisfied with how professional Chicagoland Builders are with everything they do. The association told me about Chicagoland Builders.”

Review by
11/01/2016

“There was lots of debris left behind after they finished the work. There were some tears in my screens that they have not come back to fix or view. Great price. Great job on selling the product. I heard about them through a referral from a friend.”

Review by
10/31/2016

“I was satisfied with the windows and the previous work that they have done for us. I called around to get estimates. I had an excellent experience with Chicagoland Builders.”

Review by
10/30/2016

“I am still curious about screws or nails into the siding to hang decorations, hoses, etc. I will again ask Chicagoland Builders. The crew could have been more considerate of where they left material laying on ground and where they were cutting that day. I am still dealing with dead and brown spots in my yard. The last day of work was rushed, and it shows in the less-than-stellar quality. Crew worked very hard through two of the hottest days we have had this summer.”

Review by
10/29/2016

No review comments provided

Review by
10/28/2016

“I was satisfied with how knowledgeable they were.”

Review by
10/27/2016

“We found a lot of broken glass from the windows. Oscar was great and provided us with exceptional service. Chicagoland Builders fell short of my expectations with not completing the job correctly the first time, and the project manager was very hard to get ahold of. We were satisfied with Chicagoland Builders’ price for the quality of materials, and the installation crew was good. It took a few months to get the project started. It was very hard to get a response regarding issues.”

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