Dr Roof Atlanta

Andrea Payer

a month ago

We recently had our roof and gutters replaced by Dr Roof and overall had a very positive experience. The salesperson at our initial appointment felt a little rushed and we didn’t get much time to review shingle samples, but he did provide addresses of homes with the colors we were considering, which really helped us make our final decision. The roofing crew was excellent. They kept our property very clean throughout the project and during final cleanup, and they even left us a full package of extra shingles for future repairs if needed. We also had gutters installed, and while the gutter crew left behind more cleanup for my husband, the work itself turned out well. One product they used temporarily discolored our grass, but it recovered quickly. We appreciated having a dedicated supervisor who kept us updated throughout the project and followed up to correct a few minor aesthetic issues at the end. We also liked that there was no pressure for payment. They truly wanted to make sure we were satisfied first. The only thing I didn’t love was the black drip edge installed with our charcoal shingles. Apparently it’s standard, but I wish that had been discussed more beforehand since it stood out more than I expected. Overall, I would recommend Dr Roof. Their pricing was competitive, they did quality work, and they handled the project with integrity.

Michael Roseman

a month ago

Solid company and great experience from sales through to execution, billing, insurance claim and warranty confirmation. Preferred to go with a seasoned roofer with good reviews, good certifications (settled on GAF which they specialize in) and a competent back office to handle insurance claim issues. They did not disappoint. And they are quick to answer questions and address questions that pop up along the way, even after installation. Most of the work was done in one day, and the second day was for fine-tuning and cleanup. This was for a residential roof replacement using Timberline HDZ. We got Mission Brown.

V W

3 months ago

I just had my roof replaced for the first time in 27 years. My salesperson Jamison was extremely courteous, professional, and thorough. I couldn’t be more pleased with how he demonstrated knowledge and experience when discussing my roofing needs. The on-site manager of the project, Brandon was very attentive to our needs and extremely responsive.The installation process went very smoothly. The crew showed up on time and protected both my landscaping and deck, and did a thorough cleanup after installation of my roof. Needless to say, the roof looks great!

Pam Martin

a month ago

Dr. Roof did a fantastic job repairing my roof leak. The service tech came out very quickly, inspected and diagnosed details of my roof leak. Estimate was given immediately and was extremely fair. The roof repair tech came very quickly too. All work was completed in a day and the clean up was spotless. I'm very happy with the service I received and highly recommend this roofing company.

Gaurav Amarpuri

3 weeks ago

We recently completed a large exterior renovation with Dr. Roof that included a new GAF roof, Hardie siding, exterior painting, gutters, two new windows, and a vented Velux skylight. Overall, I'm happy with the final quality of the work. The installation crews worked hard, the finished product looks great, and Dr. Roof honored the agreed pricing, removed several change orders at the end of the project, and worked with us to resolve concerns that came up during construction. They also handled the insurance supplement process and provided the documentation needed to close out the claim. The reason I'm giving 4 stars instead of 5 is that communication and project coordination could be improved. Throughout the project I was passed between multiple contacts depending on the issue, and there wasn't always a clear single point of contact. There were also a few avoidable issues, including confusion around the skylight installation, a damaged skylight sash that had to be addressed, and missing accessories that were later returned. To their credit, they listened to my concerns, followed up, and ultimately provided a reasonable resolution. Construction projects are rarely perfect, especially one involving roofing, siding, painting, windows, and insurance work all at the same time. What mattered to me was that the company stayed engaged, completed the project, stood behind their work, and provided the necessary warranties and documentation. If Dr. Roof can improve communication and coordination during complex projects, I think they would deliver an even better customer experience. Based on the quality of the finished work and their willingness to work through issues, I would consider using them again.