Dean Glass & Mirror
1st year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Dean Glass & Mirror has received 4.8 out of 5 stars based on 106 customer surveys.
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1st year as a Best Pick Call
"With over ten years of unmatched experience, Dean Glass & Mirror has built a great reputation by providing excellent glass installation and replacement services at affordable rates. We believe that your needs are of the utmost importance, so we strive to produce quality work at all times."

Jason & Heather Weese | President & Vice President
Company Information
Services Offered
Dean Glass & Mirror installs and replaces custom shower enclosures, mirrors, tabletops, painted and etched glass, and mirrored walls for both residential and commercial customers. The company measures the project area and consults with customers in order to create a fully customized product.
Services Not Offered
Dean Glass & Mirror does not install storefronts, doors, windows, auto glass, or staircases.
Warranty
The company offers a five-year warranty on installation and hardware.
Company History
The local, family-owned-and-operated business was established in 2007.
Employee Information
Employees of Dean Glass & Mirror wear uniforms and drive marked vehicles.
Licenses
11-G-16139-X
Areas Served
Dania, Deerfield Beach, Hallandale, Hollywood, Miramar, Pembroke Pines, Plantation, Weston, Coral Springs, Deerfield Beach, Fort Lauderdale, Parkland, Pompano Beach, Sunrise, Jupiter, Lake Worth, Lantana, North Palm Beach, Palm Beach Gardens, Palm Springs, West Palm Beach, Boca Raton, Boynton Beach, Delray Beach

Compiled Score:

Dean Glass & Mirror has received 4.8 out of 5 stars based on 106 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/08/2018

“We used them originally because they were a customer of ours and so that's why, we like to do business with people we do business with. Not the same industry at all. So that's why we chose them. Jason's a nice kid, but I think he's a bit overwhelmed and he doesn't always follow up on his work, when you call and tell him you've got a problem or whatever. I just stopped calling. He installed two sets of shower doors for about $3,000. I'd give them a B-. The quality of work would be good. I can't say if it's excellent or not. Customer service is where they lacked. Once it was in, it was kind of difficult—he came in once, but I never got a return phone call after that. I think that he knows his business, but that doesn't mean he can follow through. I wouldn't recommend them.”

Review by
03/08/2018

“They did the job, they did it great, and then I gave them another job to do and no one ever called. I did it elsewhere. I was very happy with what they did. They just said they were busy, and it's good to be busy, means they have a good name. I would say A+ except for the screw up and not doing the second job. Customer service was not so good. I was in the store twice and twice I got put off. When they said they were coming, they came and no problems. I'm not sure if we'd recommend them. So we won't use their number, only because of getting put off from their business. So they have to learn how to handle that.”

Review by
03/08/2018

“I didn't feel that they had any follow-up. The initial installation was good, but I repeatedly asked them to fine tune it, and they never returned my calls. They did work, but it was a complicated piece of glass installation, and they did not come back to remove the glue. I can't recommend them. I would grade the overall experience with a C. The quality of work putting in the glass was excellent, but they didn't finish it. They didn't return my phone calls. They didn't come back and get the glue off, as promised.”

Review by
03/08/2018

“I'm continuing to use them. They're very good. Their response is good. The gal at the office is excellent, always kept me up to date on the stuff—when it was going to be ready and when I could meet them. Generally, it was just a good relationship, because the glass industry stinks. I'd give them an A. They were good, they were fine. Quality was excellent. Customer service was good. And the most important thing, they're always on time. I would recommend them, no hesitation.”

Review by
03/08/2018

“Now the glass touches one another and one is a little bit off but I say, why complain by them, they can't do anything. Little bit of issues, B. They only did the door in one bedroom and a shower door. The quality was good. I liked the guy. They were on time. I have no complaints. I did recommend them to a lady. I don't know if she got a new door or what.”

Review by
03/08/2018

“I had a wonderful experience with them, and they've done a lot of work for me. First of all, I like the fact that they come when they're supposed to come. I think their prices are definitely in the ballpark, and they do good work. So all-in-all, I would say it was a very positive experience. I'd give them an A. I haven't had a problem with them.”

Review by
03/08/2018

“They were able to put mirrors into my pieces—two pieces the mirrors fell out of for no cause, they just popped out. The workmanship, the quality of the mirror was wonderful. I'd give them an A-. The place is immaculate, their expertise was very good, and their prices are extremely reasonable. I would highly recommend them and I did.”

Review by
03/08/2018

“I have a moving business and I remember one time, one of my guys broke a very small piece of mirror, and they replaced it for me. It was great. They told me it would be done in seven business days, but in two or three business days, they called me back and said, ‘Hey, your glass is ready.’ I'd give them an A+. The price was perfect.”

Review by
03/08/2018

“They came in, they did the job, everything worked perfectly. The only thing is one shower door in the bathroom leaks when I take a shower because they didn't put enough of the rubber, I have to call them about that. I'd give them a B. The quality of the work was good. The work was good. I already recommended them to several people.”

Review by
03/08/2018

“They came in and did the job—it was clean, neat, and fast. They put a very large mirror on the wall. I would give them an A. The guys were very professional. It was quick, and they did a very good job. They came in, they did it, and I was very pleased with it. They made sure it was nice and clean, and it's still there. Looks good.”

Review by
03/08/2018

“They were excellent. The work was done really well, with no questions and no hiccups. They were very friendly. It was very good. The only little complaints I would have is they're not open on the weekends or at night. They installed a frameless shower door. I would give them an A. The only thing that bothered me were the hours.”

Review by
03/08/2018

“They had to come back and redo some work, but so far, it's been good since they did it. They had to replace a cracked mirror in the living room and add another mirror in the bathroom. I'd give them a B. He seemed a little upset that I called and have them come back and redo it, that's all. But he did come back and he did do it.”

Review by
03/08/2018

“I'm a guy who absolutely hates Florida because there's no professionalism—they are a very professional company. They come when they say they're going to come, they do a beautiful job, they clean up. The guys are professional—they were very, very professional and I really enjoyed that. I'd give them an A+.”

Review by
03/08/2018

“They delivered on time. They took measurements properly. There was a little problem afterward, but they fixed it right away. We were very pleased with the service with them. They did the mirrors in all of our bathrooms. They deserve an A+. Honestly, it was very good. Extremely likely to recommend them.”

Review by
03/08/2018

“They did what they were supposed to do. They came out and did it. They installed a shower door—they cut all the glass nicely. I'd give them an A+. I had no problem with them. They came out, they did what they were supposed to do, and that was it. Everything was fine. I would absolutely recommend them.”

Review by
03/08/2018

“The work they did for me was fine, but I called them back because I have an armoire with broken glass and I wanted them to come out and measure and put it in, but they never showed. I'm going to say C. Customer service goes with them not showing up. They never showed. They knew what they were doing.”

Review by
03/08/2018

“They were great. They did a job that I expected, on time. For me, these days, that's great because usually people don't follow instructions. They did mirrors for our living room. I'd give them an A because the mirrors were cut exactly to specifications, good quality, and very, very well priced.”

Review by
03/08/2018

“It was straight forward. The price was good. They did a shower for me. I'd give them an A+. There was one thing—there's the coating on the glass that they said was going to fade if I didn't do it, I should've done it. In hindsight, it would save a lot of money.”

Review by
03/08/2018

“They're probably one of the best people I've ever worked with. They're just very efficient, they're very fair, they're very professional, and their quality of work is exceptional. They installed shower enclosures in four of my bathrooms. I'd give them an A+.”

Review by
03/08/2018

“They did a great job. I was very happy. I would probably use them again. They did mirror work for me—they did a couple bathrooms and they also did a kitchen backsplash mirror. They did a nice job. I'd give them an A+. I was very pleased with all aspects.”

Review by
03/08/2018

“I liked their professionalism, and they respond right away when you leave them a message, so I can't say anything better. They're really fantastic, and I like their quality of work. They deserve an A+ for sure. I would absolutely recommend them.”

Review by
03/08/2018

“They did a tabletop for me, custom. I made a template. They were pretty cool. I took it there, gave them the template, they got it done in not a lot of time, and I was happy with it. It fits fine. I'd give them an A. I'd use them again.”

Review by
03/08/2018

“They have great work and they follow up. They were great to work with. I would work with them again. He did a couple jobs for me, but the main one was a bathroom shower door. I would give them an A+. I've recommended them to people.”

Review by
03/08/2018

“Their work is excellent. They got my idea down pat. Customer service was not up to par. If they can fix that, they would be an awesome company. They made custom cut glass for me. I would grade the overall experience with a B.”

Review by
03/08/2018

“I liked the pricing, the service—the only problem was the distance from me, the locality. I did a couple jobs in that area, and they were wonderful. It was an A+. They were good. They're very good. It’s just the locality.”

Review by
03/08/2018

“They did mirrors and then I also had them do some glass to go on top of furniture. For the bathroom mirrors, they did installation, and for the extra glass for the furniture, I picked that up. I'd grade them A+.”

Review by
03/08/2018

“Very good. They are very kind and everything. The price is good. They did many kinds of jobs—they did a shelf, they did a mirror, they did a little glass door. I'd give them a B. Nothing wrong. Everything's OK.”

Review by
03/08/2018

“They were very helpful. It was at my aunt's house, she wanted mirrors in the walls. They came and they did like baseboards on it. It came out great, I was very satisfied. I'd give them an A. Very punctual.”

Review by
03/08/2018

“Their work is beautiful. I liked that it’s family run. They were very personable and made me feel very welcome. Just a very pleasant experience. I’d definitely give them an A+. Follow-up was good. ”

Review by
03/08/2018

“Very good. They do what they say. They're very friendly and honest. They did mirrors for me. I'd give them an A. I'm going to use them for a lot of other jobs too. I'm going to use them again.”

Review by
03/08/2018

“They did the shower enclosure. I know the owner, Jason, through business. They did a lot of shower enclosures for me, and his guys do a very nice job. I really like to use them. They're an A+.”

Review by
03/08/2018

“The work was done well. They did a good job. They installed shower glass and a door. I'd give them an A. I have to have them come back and re-caulk an area. Overall, everything was good.”

Review by
03/08/2018

“The work turned out good, seemed to be pretty fast, and they were pleasant to deal with. They made some glass covers on my end tables. I'd give them an A+. I've recommended them already.”

Review by
03/08/2018

“I liked that their service was great, and their quality is great too. They installed shower glass doors and two bathroom mirrors for me. I would grade the overall experience with an A+.”

Review by
03/08/2018

“Nothing great, nothing bad. I had the glass in two days, and they were very nice. It was my second time using them. I'd give them a B, only because of price. Everything was fine.”

Review by
03/08/2018

“They’re friendly. I feel they are there to help you in any way possible. He was very nice. They were just cutting some glass for me for a piece of furniture. They deserve an A.”

Review by
03/08/2018

“I liked their availability of products and the speed at which they got the product ready for me. They made glass tops for some furniture that we bought. I'd give them an A.”

Review by
03/08/2018

“I bought something from this company and that's it. I had a good service when I was there, two years ago. They made for me glass for a table. I'll grade them as a B.”

Review by
03/08/2018

“They seemed to be nice people. They showed up when they were supposed to. They installed shower doors. I'd give them an A+. I would recommend them to anybody.”

Review by
03/08/2018

“It was fine. They are very professional. They are good. They did it on time. They did it at a very good price. I had no complaints. They did some mirrors. A+.”

Review by
03/08/2018

“They showed up when they were supposed to and charged me what they said they would. Did a good job. They installed shower glass for me. I'd give them an A+.”

Review by
03/08/2018

“They were fast, nice, on time, and did quality work. In two different condos, they did mirror work and shower doors for me. I would have to give them an A.”

Review by
03/08/2018

“They were timely and knew what they were doing. They did some mirrors for us and they did some outdoor lantern replacement glass. I would say they're A-.”

Review by
03/08/2018

“The job was neat and thorough, and they came on time when they said they would come. I had a couple of shower enclosures installed. I'd give them an A+.”

Review by
03/08/2018

“I liked that it was quick, and it was perfect. They worked on a table for me. I would grade the overall experience with an A. Everything was perfect.”

Review by
03/08/2018

“They installed a shower door for me. They were very nice and very responsive. No issues popped up. I'd give them an A. I recommend them, definitely.”

Review by
03/08/2018

“On a scale from 1-10, they’re 10. They helped me take measurements and give me an idea about the job. Good people. Very nice. They took care of me.”

Review by
03/08/2018

“The guy was good. They did a good job, they were efficient, and they came on time. I would rate the experience as an A. They did a good job.”

Review by
03/08/2018

“Good guy. The service was good. They did everything we ordered and it was fine. Price was good. They did a glass table for me. It was an A+.”

Review by
03/08/2018

“I was very pleased with their handling of the order, and the quality of the work was just excellent. I’d give Dean Glass & Mirror an A+. ”

Review by
03/08/2018

“They showed up when they said they would, they did a beautiful job, they worked very clean. Everything was great. I'd give them an A+.”

Review by
03/08/2018

“I ordered some glass shelving, they cut it and delivered it on time, and it was all good. Good experience. I would say they're an A.”

Review by
03/08/2018

“I was not happy at all with the service. The guys are violent and incompetent. If I had to give a rating, 0-100, they are 0.”

Review by
03/08/2018

“Beautiful experience. Their product is cheaper and nice quality. We did the glass for the end table. I'd give them an A+.”

Review by
03/08/2018

“They did shower doors for me. I liked that it was very good. I would grade the overall experience with an A+. No issues.”

Review by
03/08/2018

“They delivered on the day, and the job was well done. I only had some shelves cut for some cabinets. I'd give them a B.”

Review by
03/08/2018

“It was good. They installed mirrors and shower glass. I'd give them an A. I had no complaints. I would recommend them.”

Review by
03/08/2018

“The installers were very helpful and knowledgeable. It was two shower doors and shower glass. I'd give them an A+.”

Review by
03/08/2018

“I liked the service. They were reliable and in the time frame. They were installing mirrors. I'd give them an A+.”

Review by
03/08/2018

“They're very good. They did a good job. They did some mirrors. I'd give them an A. I'd highly recommend them.”

Review by
03/08/2018

“I was not satisfied. They never came back. They did a mirror and they didn't come back. I'd give them a C.”

Review by
03/08/2018

“I didn't have any problem with them. They're a good company. No issues. A+ across the board. They're good.”

Review by
03/08/2018

“They said the mirrors were ready. I went over to pick them up, and they weren't ready. I'd give them a D.”

Review by
03/08/2018

“They knew exactly what they were doing. They were cutting a table top glass for me. They deserve an A+.”

Review by
03/08/2018

“They were just very reliable and very nice people. They did a good job. A+. I would recommend them.”

Review by
03/08/2018

“They're fine. Good job. Nice people. Good service. They made some shower glass. I'd give them an A.”

Review by
03/08/2018

“I had some glass shelves made, and they were great. They'll get an A. I would recommend them again.”

Review by
03/08/2018

“The work was done on time, and they kept their word. They cut some glass for me. They deserve an A.”

Review by
03/08/2018

“They replaced a broken mirror in a frame, and it was a beveled browned mirror. I'd give them an A+.”

Review by
03/08/2018

“It was a good experience. They were installing glass panels. I'd give them an A. They were good.”

Review by
03/08/2018

“They cut some glass for one of my windows. I would grade the overall experience with an A+.”

Review by
03/08/2018

“It was prompt. They replaced a mirror in our frame. I'd give them an A. I'd recommend them.”

Review by
03/08/2018

“It was good. They came and did the job. They did a shower door for me. They deserve a B+.”

Review by
03/08/2018

“It went very well. They did a hallway mirror for a floor in a condo. I'd give them an A.”

Review by
03/08/2018

“I had some glass work done by them and I was happy with them. I'd give them a good A.”

Review by
03/08/2018

“They were very professional, and the shower is beautiful. They deserve an A+.”

Review by
03/08/2018

“Everything was fine. Everything seemed to be good. They did a mirror for me.”

Review by
03/08/2018

“Top service. They installed a shower door and a mirror. I'd give them an A.”

Review by
03/08/2018

“They did some doors for the kitchen. I would grade the experience with a B.”

Review by
03/08/2018

“It was a good job. They did the glass for a table. I'd give them an A+.”

Review by
03/08/2018

“Everything was good. I had no complaints. They did excellent work.”

Review by
03/08/2018

“It was positive. They installed a shower door. They deserve an A+.”

Review by
03/08/2018

“They're great. I like them. They did mirrors. I'd give them an A+.”

Review by
03/08/2018

“I had them install mirrors in a dance studio, and it's great. A+.”

Review by
03/08/2018

“I liked that the service was good. They did some installations.”

Review by
03/08/2018

“They're great. They're doing gym mirrors. I'd give them an A+.”

Review by
03/08/2018

“Good pricing, and they were very timely. I'd give them an A+.”

Review by
03/08/2018

“Very good. I guess it was a window they were installing.”

Review by
03/08/2018

“I'd give them an A+. I haven't had to call them back.”

Review by
03/08/2018

“They just did what they had to do. They were great.”

Review by
03/08/2018

“They were good, great, no issues. They were great.”

Review by
03/08/2018

“Everything was positive. They were nice and neat.”

Review by
03/08/2018

“They did a good job. I'd give them an A+.”

Review by
03/08/2018

“They're fine. No problem. They were good.”

Review by
03/08/2018

“Very good. Very satisfied.”

Review by
03/08/2018

“I've used them for years.”

Review by
03/08/2018

“I'd give them an A+.”

Review by
03/08/2018

“I'd give them an A.”

Review by
03/08/2018

“They were OK.”

Review by
03/08/2018

“Terrific.”

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