All Custom Glass
4th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

All Custom Glass has received 4.7 out of 5 stars based on 67 customer surveys conducted through GuildQuality.
5
57
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6
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1
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4th year as a Best Pick Call
"At All Custom Glass, we provide our customers with the highest quality of custom glass and mirror creations for their glass installation projects. With over 25 years of experience in the glass cutting industry, we guarantee your satisfaction and promise to get the job done right the first time."

Scott Thrun | CEO
Company Information
Services Offered
All Custom Glass designs, installs, and fabricates custom frameless glass shower doors and shower enclosures for residential and commercial customers. The company also provides window glass replacement, custom glass etching, and a variety of other custom glass and mirror products.
Warranty
The company offers a 2-year installation guarantee as well as a 20-year manufacturer guarantee on window replacement glass.
Company History
All Custom Glass was established in 2005.
Additional Information
All Custom Glass offers free consultations for custom glass projects.
Areas Served
Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
Address
22029 N Pepper Road
Lake Barrington, IL 60010
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

All Custom Glass has received 4.7 out of 5 stars based on 67 customer surveys conducted through GuildQuality.
5
57
4
6
3
1
2
1
1
2
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
02/26/2021

“All Custom Glass gave great service and quality installation.”

Review by
02/26/2021

No review comments provided

Review by
02/26/2021

No review comments provided

Review by
02/25/2021

“They met or exceeded my expectations as I thought it was a great. I really like the shower door. They did a wonderful job and it looks great.”

Review by
02/25/2021

“I'd like to recognize the owner Scott for exceptional service.”

Review by
02/17/2021

“They showed up timely and on the date the appointment was scheduled for. Some contractors aren't reliable, but they were.”

Review by
02/17/2021

“I was satisfied in all areas.”

Review by
02/16/2021

“They are a much better choice than going with a box store door.”

Review by
02/16/2021

“I would like to recognize the installer for his exceptional service. He was super polite and was very complementary, not only of the work that they did, but the overall work. He was great!”

Review by
02/16/2021

“They did great work. I would recommend them anytime.”

Review by
02/16/2021

“Working with All Custom Glass was fine.”

Review by
02/16/2021

No review comments provided

Review by
02/16/2021

“They did a good job. They came in and did the job quickly. I was very happy with their service.”

Review by
02/16/2021

No review comments provided

Review by
02/16/2021

“I loved the owner, Scott.”

Review by
11/20/2019

“All Custom Glass did a fantastic job on our custom shower installation. I was very impressed with their commitment to a first-class installation and product. The shower glass was installed in a custom shower that I built myself as part of a bathroom remodel and it truly felt like Matt and the team cared about the project as much as I did. There's not much more you can ask for in a glass company than quality product and incredible installation. They even offered to come out and adjust anything that got out of square as the house settled throughout the year but I have yet to take them up on it because it looks as good as it did on day one.”

Review by
11/16/2019

No review comments provided

Review by
10/14/2019

“I would like to recognize Scott for his exceptional service.”

Review by
10/08/2019

“We were very happy with the workmanship, the door works great!”

Review by
10/08/2019

“I would like to recognize their customer service personnel for their exceptional service. They were exceptional.”

Review by
10/08/2019

“Overall is great. We like the honestly of them coming right to us when they noticed that there was a problem. We liked the promptness to calling them and them coming out the same day.”

Review by
10/05/2019

“I was pleased with their prompt service and it was a good value for the quality of work done.”

Review by
10/01/2019

“I would like to recognize Matt and Michelle for their exceptional service.”

Review by
10/01/2019

No review comments provided

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

“They were timely and professional and the quality was great.”

Review by
09/30/2019

“Everybody that came out here was great.”

Review by
09/28/2019

“We did not have a satisfactory experience with the installation and service received from All Custom Glass. I don't have anything positive to say! The initial installation was fine but with the care of the products, there was a lot of finger-pointing and reluctance to make repairs that were clearly needed. We had to get a third party involved to get something removed because All Custom Glass would not support the warranty on it.”

Review by
09/24/2019

“I have recommended them to tons of people already. They did everything perfectly and they were awesome.”

Review by
09/24/2019

“They did a great job, and we were very happy.”

Review by
09/24/2019

“The two installers were really nice. There was great communication. They suited my needs perfectly.”

Review by
09/24/2019

“The timeline that they were able to provide. They did a rush job and it turned out beautifully.”

Review by
09/23/2019

“They were excellent.”

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

“Michelle”

Review by
09/23/2019

“Amazing work on a very technical installations”

Review by
09/20/2019

“Everyone was great as well as the technicians that came. They were in and out very quick and the man that took the measurements was very accurate and the lady in the office was very good and responsive. I would highly recommend this company to anyone!”

Review by
09/19/2019

“Michelle, Scott, and my technician were fabulous. We were very pleased.”

Review by
09/18/2019

No review comments provided

Review by
09/18/2019

“The owner was amazing and made sure everything was taken care of, the crew was awesome too!”

Review by
09/18/2019

“All Custom Glass is outstanding! From one to ten, I would give them a one-hundred!”

Review by
09/18/2019

“Reworking the shower door as needed to make it work best.”

Review by
09/18/2019

“Did great work! Very professional!”

Review by
09/18/2019

“The owner was great!”

Review by
12/05/2018

“All Custom Glass was very quick to respond and did a great job.”

Review by
12/05/2018

“The gentlemen who did the install were terrific.”

Review by
12/05/2018

“All Custom Glass does great work. They always exceed our customer's expectations.”

Review by
12/05/2018

No review comments provided

Review by
12/04/2018

No review comments provided

Review by
12/03/2018

No review comments provided

Review by
12/03/2018

No review comments provided

Review by
12/03/2018

No review comments provided

Review by
12/02/2018

No review comments provided

Review by
12/01/2018

No review comments provided

Review by
12/01/2018

“They did a good job and met and exceeded our expectations.”

Review by
11/30/2018

No review comments provided

Review by
11/30/2018

No review comments provided

Review by
11/29/2018

No review comments provided

Review by
11/29/2018

No review comments provided

Review by
11/29/2018

“Scott and his team were great to work with.”

Review by
11/29/2018

No review comments provided

Review by
11/29/2018

No review comments provided

Review by
11/29/2018

“I would like to recognize the entire team for their exceptional service.”

Review by
11/29/2018

No review comments provided

Review by
11/28/2018

“The installers were great to work with and did a nice job.”

Review by
11/28/2018

No review comments provided

Review by
11/28/2018

No review comments provided

Review by
06/16/2017

“Everything was good. They did shower glass work for me. I'd give them an A overall.”

Review by
06/16/2017

“They responded very quickly—even though it was a minor thing. I was pleased with them. I'd use them again. They did two shower enclosures. I'd give them an A+.”

Review by
06/16/2017

“They're very friendly, quick, and in and out. They replaced some trim pieces on a glass shower door. I'd give them an A+. I would recommend them for sure.”

Review by
06/16/2017

“All Custom Glass did my shower door. They were very nice and accommodating. I'd give them an A+.”

Review by
06/16/2017

“They were good. They were on time, efficient, and clean. They did some shower hinge replacement and a basement mirror. The only problem is the basement mirror –it doesn't look straight. There's a problem with the ceiling and the wall, but it could have been designed a little differently, so it would look straight. That's the only problem. I thought they were good. I'd give them a C. Customer service was good.”

Review by
06/14/2017

“They're fine. They did a good job. Everything looks good. They were very honest. The price was as is. They didn't go up at all—some people like to work their way up. The people were nice. They were very clean after they were done, and I didn't have to worry about cleaning up after them. They put in a shower door and two sides of a glass door for a new shower. We redid our bathroom. I'd give them an A+. They were great.”

Review by
06/14/2017

“They were fantastic. I was very happy with them. The work was beautiful and well done and it was done in a timely way. Customer service was good. It was a good experience. They did a custom shower door for me. I'd grade them A.”

Review by
06/14/2017

“They were reasonably priced and my expectations were met with what they did. I had glass put on my study table and then I had some mirrors installed in my bathroom. They were good. I'd give them an A.”

Review by
06/14/2017

“They did a fantastic job. The service technicians were very knowledgeable, helpful, and did an outstanding job. I had them replace a glass shower door. I would give them an A+.”

Review by
06/14/2017

“I liked the installation. It was very good. They did excellent work. They did walls and doors. I'd give them an A+.”

Review by
06/14/2017

“They were great. They showed up on time and got it done quickly. They put in our glass shower door. I would give them an A. They were very easy to work with.”

Review by
06/14/2017

“All Custom Glass did excellent work. They were quick to respond. Their quality was very good, and I would recommend them. They did two shower enclosures. I’d give them an A+.”

Review by
06/14/2017

“They were excellent. It's a good company. They've done other stuff for me over the years like my shower doors. I'd give them an A+.”

Review by
06/14/2017

“They basically came in, took some mirrors down, and that was it. I'd give them an A.”

Review by
06/14/2017

“It was a shower glass door. I'd give them an A.”

Review by
06/14/2017

“I think overall it was good. So far, so good. They installed a shower door. I'll give them a B. I had no complaints with their cleanliness, customer service, and punctuality.”

Review by
06/12/2017

“If they were awful, I would have remembered. They were wonderful. My friend does all my contracting stuff. He does their work. I'll give them an A.”

Review by
06/12/2017

“They had high quality service and a great follow through. They did custom glass surround for a shower. They also did a rear entrance door.”

Review by
06/12/2017

“We had our master bath shower doors replaced with a specialty glass. They were responsive and the product was good. I'd give them an A.”

Review by
06/12/2017

“They were easy to work with. They did multiple types of jobs: shower doors and glass shelves. I'd give them an A+.”

Review by
06/12/2017

“They were on time and did the work that they were supposed to do. It was a shower door. I'd give them an A-.”

Review by
06/12/2017

“I liked their personal touch and quality of work. They did a glass, shower enclosure. I'd give them an A.”

Review by
06/12/2017

“They were good all the way around. They did a shower door installation. I'd give them an A+.”

Review by
06/12/2017

“They did my shower doors. It was good quality and the speed was quick. I'd give them an A+.”

Review by
06/12/2017

“They were professional and they fixed the problem. I'd give the overall experience an A.”

Review by
06/12/2017

“I've used them and they did some follow-up for me. They're great. You can get a hold of them, and they always call back. They're flexible, they do decent work, and they’re trustworthy. It was a shower door. I'd give them an A+.”

Review by
06/12/2017

“I thought the work was quality. I thought they gave good customer service when you had a question, and they also picked up and cleaned up after themselves. I thought they were fairly exemplary for workmen of their craft. It was a shower door with glass inserts. I'd give them an A. I would recommend them.”

Review by
06/12/2017

“I like them very much, they're very nice people, and they did a lot of work for me. They did the mirror in my bathroom—they professionally etched it with tulips. They also did the work at my condo. The mirror was a beautiful thing. It's a beautiful mirror in the bathroom. I'd give them an A+. He's a very professional guy. He's in and out and very professional. I recommend them all the time.”

Review by
06/12/2017

“All Custom Glass did a great job, and they did it quick. They installed a single pane of glass for a walk-in shower. They did a good job, and I would absolutely recommend them—A+.”

Review by
06/12/2017

“They did good work for us. They were very helpful and delivered a good product. They did a glass mirror. I'd give them an A+.”

Review by
06/12/2017

“They were prompt and they got it done. They put a glass door in our shower, and they were very courteous. I'd give them an A.”

Review by
06/12/2017

“The installed a shower door and there was good and bad. The good part was that they were really fast. They came right when my shower door fell and cracked on the floor. They came that day to help me clean it up, but then the order came a little bit later than it should have, so there was an issue there. I appreciated that they came right when I needed them. That was good. The experience was good. I'd give them a B.”

Review by
06/12/2017

“We asked them to come and repair caulking in the shower and they did a terrible job. They just caulked right over what was there. I hired somebody else. After multiple attempts to get them to correct the problem and them committing to do so, they never did so. I'd give them an F. I would not recommend them.”

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