All Custom Glass
1st year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

All Custom Glass has received 4.8 out of 5 stars based on 52 customer surveys.
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1st year as a Best Pick Call
"At All Custom Glass, we provide our customers with the highest quality of custom glass and mirror creations for their glass installation projects. With over 25 years of experience in the glass cutting industry, we guarantee your satisfaction and promise to get the job done right the first time."

Scott Thrun | CEO
Company Information
Services Offered
All Custom Glass designs, installs, and fabricates custom frameless glass shower doors and shower enclosures for residential and commercial customers. The company also provides window glass replacement, custom glass etching, and a variety of other custom glass and mirror products.
Warranty
The company offers a 2-year installation guarantee as well as a 20-year manufacturer guarantee on window replacement glass.
Company History
All Custom Glass was established in 2005.
Additional Information
All Custom Glass offers free consultations for custom glass projects.
Areas Served
Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton

Compiled Score:

All Custom Glass has received 4.8 out of 5 stars based on 52 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
06/16/2017

“They were good. They were on time, efficient, and clean. They did some shower hinge replacement and a basement mirror. The only problem is the basement mirror –it doesn't look straight. There's a problem with the ceiling and the wall, but it could have been designed a little differently, so it would look straight. That's the only problem. I thought they were good. I'd give them a C. Customer service was good.”

Review by
06/16/2017

“They're very friendly, quick, and in and out. They replaced some trim pieces on a glass shower door. I'd give them an A+. I would recommend them for sure.”

Review by
06/16/2017

“They responded very quickly—even though it was a minor thing. I was pleased with them. I'd use them again. They did two shower enclosures. I'd give them an A+.”

Review by
06/16/2017

“All Custom Glass did my shower door. They were very nice and accommodating. I'd give them an A+.”

Review by
06/16/2017

“Everything was good. They did shower glass work for me. I'd give them an A overall.”

Review by
06/14/2017

“It was a shower glass door. I'd give them an A.”

Review by
06/14/2017

“They basically came in, took some mirrors down, and that was it. I'd give them an A.”

Review by
06/14/2017

“They were great. They showed up on time and got it done quickly. They put in our glass shower door. I would give them an A. They were very easy to work with.”

Review by
06/14/2017

“They were excellent. It's a good company. They've done other stuff for me over the years like my shower doors. I'd give them an A+.”

Review by
06/14/2017

“I liked the installation. It was very good. They did excellent work. They did walls and doors. I'd give them an A+.”

Review by
06/14/2017

“They did a fantastic job. The service technicians were very knowledgeable, helpful, and did an outstanding job. I had them replace a glass shower door. I would give them an A+.”

Review by
06/14/2017

“All Custom Glass did excellent work. They were quick to respond. Their quality was very good, and I would recommend them. They did two shower enclosures. I’d give them an A+.”

Review by
06/14/2017

“I think overall it was good. So far, so good. They installed a shower door. I'll give them a B. I had no complaints with their cleanliness, customer service, and punctuality.”

Review by
06/14/2017

“They're fine. They did a good job. Everything looks good. They were very honest. The price was as is. They didn't go up at all—some people like to work their way up. The people were nice. They were very clean after they were done, and I didn't have to worry about cleaning up after them. They put in a shower door and two sides of a glass door for a new shower. We redid our bathroom. I'd give them an A+. They were great.”

Review by
06/14/2017

“They were fantastic. I was very happy with them. The work was beautiful and well done and it was done in a timely way. Customer service was good. It was a good experience. They did a custom shower door for me. I'd grade them A.”

Review by
06/14/2017

“They were reasonably priced and my expectations were met with what they did. I had glass put on my study table and then I had some mirrors installed in my bathroom. They were good. I'd give them an A.”

Review by
06/12/2017

“All Custom Glass did a great job, and they did it quick. They installed a single pane of glass for a walk-in shower. They did a good job, and I would absolutely recommend them—A+.”

Review by
06/12/2017

“I've used them and they did some follow-up for me. They're great. You can get a hold of them, and they always call back. They're flexible, they do decent work, and they’re trustworthy. It was a shower door. I'd give them an A+.”

Review by
06/12/2017

“I like them very much, they're very nice people, and they did a lot of work for me. They did the mirror in my bathroom—they professionally etched it with tulips. They also did the work at my condo. The mirror was a beautiful thing. It's a beautiful mirror in the bathroom. I'd give them an A+. He's a very professional guy. He's in and out and very professional. I recommend them all the time.”

Review by
06/12/2017

“The installed a shower door and there was good and bad. The good part was that they were really fast. They came right when my shower door fell and cracked on the floor. They came that day to help me clean it up, but then the order came a little bit later than it should have, so there was an issue there. I appreciated that they came right when I needed them. That was good. The experience was good. I'd give them a B.”

Review by
06/12/2017

“We asked them to come and repair caulking in the shower and they did a terrible job. They just caulked right over what was there. I hired somebody else. After multiple attempts to get them to correct the problem and them committing to do so, they never did so. I'd give them an F. I would not recommend them.”

Review by
06/12/2017

“I thought the work was quality. I thought they gave good customer service when you had a question, and they also picked up and cleaned up after themselves. I thought they were fairly exemplary for workmen of their craft. It was a shower door with glass inserts. I'd give them an A. I would recommend them.”

Review by
06/12/2017

“If they were awful, I would have remembered. They were wonderful. My friend does all my contracting stuff. He does their work. I'll give them an A.”

Review by
06/12/2017

“They had high quality service and a great follow through. They did custom glass surround for a shower. They also did a rear entrance door.”

Review by
06/12/2017

“We had our master bath shower doors replaced with a specialty glass. They were responsive and the product was good. I'd give them an A.”

Review by
06/12/2017

“They were easy to work with. They did multiple types of jobs: shower doors and glass shelves. I'd give them an A+.”

Review by
06/12/2017

“They were on time and did the work that they were supposed to do. It was a shower door. I'd give them an A-.”

Review by
06/12/2017

“I liked their personal touch and quality of work. They did a glass, shower enclosure. I'd give them an A.”

Review by
06/12/2017

“They did good work for us. They were very helpful and delivered a good product. They did a glass mirror. I'd give them an A+.”

Review by
06/12/2017

“They were prompt and they got it done. They put a glass door in our shower, and they were very courteous. I'd give them an A.”

Review by
06/12/2017

“They were good all the way around. They did a shower door installation. I'd give them an A+.”

Review by
06/12/2017

“They did my shower doors. It was good quality and the speed was quick. I'd give them an A+.”

Review by
06/12/2017

“They were professional and they fixed the problem. I'd give the overall experience an A.”

Review by
06/07/2017

“Everything was fine. They installed shower doors. I'd say it was an A.”

Review by
06/07/2017

“They were good and did a custom shower. I'd give them an A-.”

Review by
06/07/2017

“They did a shower door for me. I'd give them an A.”

Review by
06/07/2017

“They did a shower door for me. They're an A.”

Review by
06/07/2017

“I had a positive experience.”

Review by
06/07/2017

“The lady on the phone, the secretary, she's wonderful. They made a mirror for me. I'd give them an A+.”

Review by
06/07/2017

“I pretty much utilize them all of the time. They did a shower door this last time. I'd give them an A.”

Review by
06/07/2017

“It was all positive. They were on time and everything. They did a shower door. Everything was an A+.”

Review by
06/07/2017

“It was outstanding. Just the personal approach that Scott takes is what I like. It's truly customized. He's like part of the family.”

Review by
06/07/2017

“I've used them a few times on a couple of different jobs and they've been very professional. They did a shower door for my mother at my mother's house. I would give them an A-.”

Review by
06/07/2017

“Everything was done as quoted and done nicely. End of story. They did a shower door. I'd give them an A. When they did it, they did a good job. Got in and got out. No problem.”

Review by
06/07/2017

“They did work for me. I liked that they were on time, and the quality of their work was superb. They installed some tub enclosures, shower doors, and mirrors. I'd give them an A+. I've used them over and over again because they're very good. They get all A+'s down the board.”

Review by
06/07/2017

“They were punctual, showed up when they were supposed to, and they got the job done. It was well done. There was a little bit of a problem with follow-up when they were installing a shower for me. I'd give them a B overall. Everything involving their expertise was great.”

Review by
06/07/2017

“They were quick, they were prompt, and they told me about coupons to make sure I had the best service and best deal possible. About a month after the install, I thought something was rubbing and it shouldn't. They came out and said, 'Yeah, sometimes the doors settle a little bit.' They fixed it, and were in and out in ten minutes without a charge. They honored their warranty beautifully. I'd give them an A+.”

Review by
06/07/2017

“They did a nice job. They took care of us and I haven't had a problem with the product yet, so I would give them a five star rating. They replaced the glass on a door—a regular house door, but then they also did my shower. They put the glass in for a steam shower. I'd grade them A+. They were great. I had no problems.”

Review by
06/07/2017

“They were a good company. They did good work and at a fair price. They did a glass shower door. I'd give them a B+. I didn't have a slight issue. I had no complaints with the punctuality, cleanliness, and customer service.”

Review by
06/07/2017

“It was an exceptional experience. I liked their professionalism, their timely response to completing the work, and their pricing was fair. They did an entire house of shower doors and then glass tops for furniture pieces, and they came back on several occasions to add more furniture tops so there was a lot of interaction with them. You know, sometimes you hire someone and they're in and out, you don't see them again, but he's been back and forth. He's done a great job. I'd grade it A+.”

Review by
06/07/2017

“They did a great job. They have done great work, and they have great prices. They do what they say. They show up and get the job done right. They installed a custom shower door. I'd give them an A+.”

Review by
06/07/2017

“I feel like I got what I paid for and they did a good job installing. It was kind of a simple project. They just made and installed a custom mirror in my bathroom. I'd give them an A.”

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