The Exterior Company - Pittsburgh

Paul Majoris

7 months ago

My roof and gutters were damaged by a hail storm and TEC was the contractor that did the repairs. There were 3 phases to the project. The first phase was the inspection and filing an insurance claim. Jared did the inspection for TEC and helped to file the insurance claim. The adjuster for the insurance company found little damage and offered little money for repairs. We asked for a re-inspection and Jared met with the adjuster on my roof and convinced the adjuster to pay for a total replacement. Jared is very bright and easy to work with. He gets 5 stars The second phase is the actual roofing job. I learned that the crew that worked on my roof are not TEC employees but actually subcontractors. I felt that this crew did a poor job and there was no one from TEC on site supervising them. They took no care at all to protect the property. I attached photos showing the mess they made And how careless they were with handling the bundles of shingles. They were in an extreme hurry to complete the job in one day. Every thing they did was rushed. I question whether they actually met the required nail pattern. They worked from 7:30am until 8:30pm. The last hour was done in the dark by flashlight. Not very good for quality. There were some issues with the shingles that were repaired the next day. I pointed out these issues with a representative from TEC who agreed with me but made no adjustments to the crew. The same crew did my neighbors house a couple of days later with no changes and no improvement. I even called the main office and expressed my concerns and I got no response. I feel the actual work is one star. The third phase was replacing the gutters and downspouts. This was also done by a subcontractor and they did a good job. I give them 5 stars

Kevin Perroz

7 months ago

I really can’t say enough about this company they were fantastic from start to finish. Always keeping me up with what was going to take place. Very hard working crew and nice to work with, they made me feel at ease throughout the whole process. Thank you for such a beautiful job.

Garry Garrison

5 months ago

From day 1 till the completion of the new roof completion EVERYONE involved with the process was kind, caring and professional. I am completely satisfied with the finished product. THANK YOU TO EVERYONE INVOLVED.

Wade

7 months ago

Do not use this company. They are purely storm chasers, and it’s a crap shoot on the subcontractor that you get. I had them do my roof and gutters. The roofing job was average, the gutters and drip edge are garbage. Reached out to the company a month ago, said someone would reach out, reached out again two weeks ago and the, same thing. Reached out today and was told the individuals I worked with were no longer there.

Larry Skerlong

7 months ago

TEC did a great job replacing my roof, siding, gutters & downspouts. Josh Jenkins was instrumental in documenting the damage, getting the approval of my insurance carrier for the repairs and managing what was a very large project. The process was seamless for me. Each different crew showed up on time and did excellent work. Other than my deductible, all costs were covered by my insurance. I’m extremely happy with the level of professionalism, service and the quality of the work. I’ve recommended TEC to neighbors who report also being very happy with the company. I’m happy I chose TEC!