Home Genius Exteriors

Alyssa Carter-Delk

3 months ago

A young man (Tahjik) stopped by on a Saturday because he was on the neighborhood and noticed some damage to our roof. We knew we needed repairs, and even had received quotes, but we had been putting it off. So since he was here, I agreed to let him schedule us for an inspection. We scheduled for Tuesday and as scheduled Alfonzo showed up to inspect. After all was said and done we agreed on a price that was 2 times higher than what we had previously been quoted but the expectation was set. We would have a project manager to oversee the project, everything would be covered and debris would be containedand. We were told that the job would be completed professionally by a team that went through extensive training and that the yard would be swept 3 times with a magnet to retrieve most nails. Day one, the crew (2 men) was about an hour late arriving. No big deal. We had to leave and when we returned around 2 pm there was only one guy working. He left around 3 and returned around 4:30. He left for the day around 6pm. Day two the crew arrived around 7am and worked all day until almost 9pm. The work thus far (they finished yesterday) looks good, however, the service aspect that we were sold on did not nearly meet the expectation. There was debris (felt, nails and even a redbull can) left in our pool. Our project manager Matthew offered to take the rake and get the debris out. We declined. They broke one of our solar yard lights, which Matthew replaced. There was broken glass on our pool decking as well as lots or nails, felt and shingles all over the yard. We discussed with Matrhew how displeased we were. He apologized and contacted his boss, who offered us an amount off that was really a slap in the face. I would NOT recommend this company and the No Soliciting sign is going up at the front door asap.

Anthony George

6 months ago

Project manager was AJ and crew were: Martin, Jose, Ezekiel And Marcos. Overall pleased with the results of the Terracotta color roof. Took a day and a half to complete a 2k sqft roof with several peaks and valleys. They didn‘t have enough tarp to cover everything as anticipated. They did pick up throughout each day which was greatly appreciated. They also used a large magnet several times throughout both days to pickup nails. Again greatly appreciated. Also appreciated them moving the heavy potted plants out of the way in front and helping me put back at the end. AJ did a walk around inspection with the crew and had them fix several spots. Overall looks great, familiar with how new shingles may need time to properly lay down and seal over time, so expecting certain areas to improve later on. Not too worried as they will fix it if there are issues. Expected the PM to be around much of the day, but had to leave early and was a ghost until the guys were almost finished the second day. Was provided photos late the first day after everyone was gone and asked for the finished shots of the second day. Overall I would recommend them to others and know you can negotiate the price and they offer financing which helps.

LANDON SCOTT

9 months ago

Kevin short was my project manager for my siding job. He was very efficient and made sure all my needs were addressed visited my property frequently to ensure the project was on pace to be finished in a timely fashion. Very intelligent young man and would recommend this project manager to anyone looking for great service. The crew worked very hard and they listened to me as well. I truly appreciate them going out of their way to take care of my needs. Rodney was excellent with correcting the issues had as well. Overall great experience!

gregory giles

6 months ago

Much Thanks to Home Genius Exteriors for restoring our home after the damage the home received when a tree fell on the house as result of the ice storm in Jan 2026 in VA. The responsible person for the completion of the work on our home was project manager Kevin Short. Kevin showed up and discussed the 3 phases that were going to take place and answered all my questions. We need roof, sidings and gutters. When there were questions related to scope and requirements in the contract, Kevin was always thoughtful, patient, and never wavered from his calm demeanor. He checked with people involved in the company and handled everything to our satisfaction per the contract, both verbal and written. He was just fair and ensured we received what was in the contract to our satisfaction. Most important to me, Kevin treated me with RESPECT which I am big on! But I also found everyone I dealt with in the company by phone, e-mail, text to be courteous but being in contact with the customer on a daily basis and speaking 3 or 4 times in a day is more challenging. However, Kevin Short certainly met that challenge for our project. Thanks Again Kevin and Home Genius Exteriors!

Steve Parks

4 months ago

HIGHLY DO NOT RECOMMEND. The company came out on June 8th to inspect the roof. The inspector, Alfonzo, was professional, courteous, and seemed very honest. During the inspection, he told me the roof was in great shape and did not need replacement, which was reassuring. However, the rest of the experience was extremely frustrating. Because this inspection was related to the sale of a home, I needed the inspection report promptly. After three days with no report, I called four separate times throughout that time frame. Each time I was told someone would look into it and get back to me, but I never received a return call, update, or explanation. Finally, on June 11th, I was able to speak with a manager, who informed me that they do not provide reports for homes that do not require roof work. Shortly afterward, I received an email containing a quote for a $13,000 roof replacement. This made no sense. If the inspector stated the roof did not need replacement, why was I suddenly being sent a quote for a new roof? To make matters even more confusing, the quote listed a different inspector's name than the individual who actually visited the property. While I had a positive experience with Alfonzo, the lack of communication, inconsistent information, and contradictory recommendations make it difficult for me to trust this company. Based on my experience, I would not recommend them.