Home Genius Exteriors

Stephen Pompilio

a month ago

★☆☆☆☆ — Absolutely Unacceptable Workmanship and Customer Experience I cannot express enough how disappointing and unacceptable my family’s experience with Home Genius Exteriors has been. For a company that markets itself as an expert in exterior home improvements, the quality of workmanship, project management, and attention to detail on this project has been appalling. What should have been a straightforward home improvement project turned into an unnecessarily prolonged, frustrating experience. The siding installation was extremely disappointing. Rather than the clean, professional appearance we expected, sections of the siding appear pieced together, leaving a finished product that raises serious questions about the quality of the installation. This is not the level of craftsmanship anyone should expect when investing significant money into their home. The gutter installation has been equally concerning. The gutters are already showing noticeable tiger striping, and there are issues involving an adjacent roof that was not experiencing problems before this work was performed. The timing and condition of that roof raise serious concerns that deserve a thorough investigation. As if the workmanship wasn’t disappointing enough, a dumpster filled with construction debris was left sitting in the driveway for approximately a week and a half. Leaving a customer’s property in that condition for that long demonstrates an unacceptable lack of consideration and basic project coordination. The overall project took approximately two months, with poor communication and repeated frustrations throughout the process. What makes this experience especially disappointing is the gap between the company’s marketing and the actual finished product. Homeowners are sold on professionalism, expertise, and quality installation. Based on what we experienced, those promises did not translate into the work performed. A homeowner should not have to chase down communication, question the quality of newly installed materials, deal with lingering construction debris, or worry about new problems involving areas of the home that were previously functioning properly. This was not a minor inconvenience or a simple cosmetic complaint. These are substantial concerns involving workmanship, project management, and the condition of the property following installation. I would strongly encourage anyone considering Home Genius Exteriors to carefully inspect completed projects, document every aspect of the installation, and obtain independent evaluations of the workmanship before accepting the finished product. Extremely disappointing. The finished work and overall experience fell far below reasonable expectations for a professional exterior remodeling company.

Elaine McDowell

4 months ago

Manny and his crew framed and installed a roof to my new deck. Having just moved, I was anxious to use my new deck but too much sun was an issue which is no longer the case! From beginning to end, this was such a pleasant experience and the customer support was better than any company I have used. Communication was timely and courteous. Materials are too notched and workmanship is admirable. In today’s work, it is encouraging to see a company who take pride in their work. Thank you for a wonderful job!

Kaitlin

6 months ago

Amazing job literally took about 6 hours with 5 guys i believe. Clean organized and quick. Materials and dumpster were delivered and removed timely and cleanly. They were nice to move my pathway lights out of the way and protected them. Overall would definitely recommend! Plus my roof was this ugly red and now its beautiful onyx black I love it!

Norman Dorsey-Poles

a week ago

As someone with an extensive professional background in the high-ticket home improvement and exterior remodeling sector, I look past the standard sales pitches and focus strictly on the raw numbers, material grids, and operational execution. I can state with absolute certainty that the team at Home Genius operates at the absolute highest standard in the industry. They just wrapped up a complete full-envelope overhaul on my mother's home, including a seamless 25-square architectural shingle roof replacement, custom commercial gutters, downspouts, and high-velocity gutter guards. From start to finish, the execution was flawless: • Elite Pricing & Integrity: They provided a highly aggressive, optimized contract that completely stripped out the standard predatory retail markups and corporate padding routinely pushed by regional competitors. • Flawless Structural Execution: When the tear-off uncovered hidden rotted sheathing and spaced decking panels, the crew handled the plywood replacement matrix seamlessly without trying to inflate backend change orders. The architectural shingle layering around the valleys, passive box vents, and plumbing flashing boots is textbook, watertight, and built to pass code for the next 30 years. • Velocity & On-Site Discipline: The project manager and staging crew hit the property with zero operational lag. They worked safely, cleaned up every piece of magnetic debris from the lawn, and executed the entire multi-trade build with elite field velocity. If you want an honest, numbers-driven organization that values high-level production numbers and respects the structural integrity of your home asset, look no further than Home Genius. They earned every single star. Elite work, gentlemen!

loretta hitchner

10 months ago

We had a great experience with Home Genius Exteriors. Marc was great he went over everything from start to finish. Marc and Fred made sure everything was just the way we wanted it. The crew was awesome they worked out in the cold and till dark to make sure everything was done right. We had our gutters and sliding done and it come out awesome. We would highly recommend them anytime. Her are before and after pictures. Oh what a difference. Thanks again