Houston Roofing & Construction, LLC (HRC)
6th year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Houston Roofing & Construction, LLC (HRC) has received 4.7 out of 5 stars based on 115 customer surveys conducted through Our Research Partners.
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6th year as a Best Pick Call
"Our team is committed to providing you a high level of service at a reasonable price. We know that your project is an investment, and it should come with the peace of mind that it will not be wasted on low-quality workmanship or materials. We stand behind our work on every job, regardless of the size or scope of work."

Jacey Gray | Owner & General Manager
Company Information
Services Offered
HRC specializes in the repair, maintenance, replacement, and installation of roofing. HRC also performs roof inspections, installs attic ventilation and insulation, and offers insurance claim assistance. Financing options are available.
Warranty
HRC offers workmanship warranties on all repair and replacement work. Residential roof installations include up to a lifetime (50-year) material defect warranty.
Company History
HRC was founded in 2008 and is family owned and operated in Houston, Texas.
Distinctions
HRC is a GAF Master Elite Roofing Contractor and a GAF President's Club award winner as well as a licensed member of the Roofing Contractors Association of Texas (RCAT).
Employee Information
All HRC employees wear uniforms and undergo background checks and drug testing.
Areas Served
Cypress, Energy Corridor, Katy, Memorial Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston
Address
11330 West Road
Houston, TX 77065
Hours
Mon
8:30 am - 5:00 pm
Tue
8:30 am - 5:00 pm
Wed
8:30 am - 5:00 pm
Thu
8:30 am - 5:00 pm
Fri
8:30 am - 5:00 pm
Sat
9:00 am - 3:00 pm
Sun
Closed

Compiled Score:

Houston Roofing & Construction, LLC (HRC) has received 4.7 out of 5 stars based on 115 customer surveys conducted through Our Research Partners.
5
100
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3
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/27/2021

No review comments provided

Review by
09/15/2021

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Review by
09/08/2021

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Review by
09/03/2021

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Review by
09/02/2021

“They were very responsive.”

Review by
09/01/2021

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Review by
08/31/2021

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Review by
08/31/2021

“Fixed a Leak through Comprehensive Testing”

Review by
08/30/2021

“They put a nail through a water line and expected me to fix it, they threw old roofing materials off of the roof onto poppet plants damaging them, and they left trash in the backyard and nails all around my house.”

Review by
08/25/2021

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08/18/2021

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08/18/2021

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08/18/2021

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08/18/2021

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08/18/2021

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08/18/2021

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Review by
08/18/2021

“Yes, very professional”

Review by
08/18/2021

“They understood the scope of work and they executed it perfectly.”

Review by
08/18/2021

“They were very responsive, easy to reach, and provided high-quality work!”

Review by
08/18/2021

“Houston Roofing and Construction did a quick inspection and quick repairs and had a good, fair price.”

Review by
08/18/2021

“I was very well satisfied with the work.”

Review by
08/18/2021

“They are a great company to work with! They are punctual and thorough. The work is really, and they clean the job site when they are done.”

Review by
08/18/2021

“They were extremely professional and prompt. It was a great service that was reasonably priced.”

Review by
08/17/2021

No review comments provided

Review by
08/15/2021

“Dustin with Houston Roofing and Construction was amazing. From the initial walk through, all the way through the project to completion. The quality of the work that the team did was amazing, even with weather delays the work was completed in a timely manner. Through out the whole project Dustin maintained contact and communicated with me so that I was never surprised. I am so glad I went with Houston Roofing and Construction”

Review by
08/14/2021

“There are benefits with not always going with the lowest bidder. Quick and easy job.”

Review by
08/14/2021

“Wonderful service!”

Review by
08/14/2021

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08/14/2021

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08/12/2021

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08/12/2021

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08/12/2021

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Review by
08/12/2021

“This is one of the few companies in our area that does carry the highest level of certification, master elite, from the manufacturer that allows them to offer the full extended warranties available. Others can and did claim that they are certified, but I found out the real story when I spoke to the manufacturer's warranty department. Some had let their certification lapse, others were certified at a lower "entry" level that restricted the length of time that the warranty applied. The price difference for the highest quality warranty was judged to be insignificant considering the quality of materials used.”

Review by
08/11/2021

“I have spread recommended Houston Roofing to several of my neighbored. In fact, Blake came & did a quote for them.”

Review by
08/11/2021

“I loved their business, and I love how the representative handled everything for us, including the insurance claim. They were very concise and professional.”

Review by
08/11/2021

No review comments provided

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08/11/2021

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08/11/2021

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08/11/2021

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08/11/2021

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08/11/2021

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08/11/2021

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Review by
08/11/2021

“The overall work was completed professionally as far as my neighbors and I can tell. The crew arrived on time, were very fast and completed the roof replacement in one day. There were few moments where the company went beyond their duty and others were disappointing. Good one: while the crew were replacing my roof they blew the power to my house. I could not restore it by flipping breakers, but the manager was very kind to call his electricians, who came, check everything and actually just flipped the breakers that were a bit stuck. They didn't take any money for call, which I appreciated a lot. The disappointing parts: 1) the crew severely damaged my garden, which I had to completely replant after a winter storm. I had several very rare and expensive shrubs and trees that were seriously damaged. They broke a half of very young new Japanese maple tree. Before they started their work, the crew put plastic sheet over the plants, but that of course does not protect the plants from asphalt shingles been dropped from three-story high roof. The guys had a garbage container near the back of the house, but when removing shingles from the front they just dropped them onto the garden below. It was heartbreaking for me to see because I spent the whole month every day working on this garden, and having them disrespecting my work was painful to see. If I knew that there will be no protection for the garden from shingles, I would have put up a tarp above the garden stretching it between the house and the fence. 2) We had some issues with Houston city permit. They requested it two days before the scheduled job day even though we scheduled it way before that. They did the job with me thinking that the permit has been granted, however only the plans were approved, they needed to purchase the permit before starting the job, which they didn't do. And I had to call them and call the permitting center quite a few numbers of times before it was resolved. That been said, I still think the guys did a great job on the roof, and I definitely use them again with some self-preparation.”

Review by
01/28/2021

No review comments provided

Review by
12/12/2020

No review comments provided

Review by
12/12/2020

“They work diligently, however, they did not consider anything from anyone else's perspective. They maximized the benefits to them without considering my or my insurance company's position. I was out of town for this project, so it is hard to manage the property from so far away.”

Review by
12/10/2020

“The company does excellent work!”

Review by
12/10/2020

“Excellent customer service!”

Review by
12/10/2020

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12/10/2020

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12/10/2020

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12/10/2020

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12/08/2020

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12/08/2020

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12/08/2020

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Review by
12/01/2020

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Review by
12/01/2020

“The folks at Houston Roofing were very prompt, professional and fast.”

Review by
12/01/2020

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12/01/2020

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Review by
11/30/2020

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11/30/2020

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11/30/2020

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Review by
11/30/2020

“They explained everything in detail and made sure to answer any questions.”

Review by
11/30/2020

“I am satisfied with Houston Roofing and Construction. I am satisfied with their work.”

Review by
11/28/2020

“Robert was wonderful working with. He answered every question, and he was so good to my mother. I would highly recommend them to anybody for anything.”

Review by
11/27/2020

No review comments provided

Review by
11/26/2020

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Review by
08/25/2019

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Review by
08/22/2019

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Review by
08/19/2019

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Review by
08/19/2019

“Fast fair friendly and professional service.”

Review by
08/19/2019

“Justin, the salesperson, was nice. I appreciated that they came back out to resolve any issues I had.”

Review by
08/19/2019

“Work was excellent, but price-increase was suspect.”

Review by
08/19/2019

“Well.... The roof was installed but it was the wrong roof. Y'all agreed to re-do but no one ever came back or called... that was a year ago.”

Review by
08/07/2019

“They did an excellent job meeting all the requirements of the work.”

Review by
08/07/2019

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08/07/2019

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08/07/2019

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08/07/2019

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Review by
08/07/2019

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Review by
07/26/2019

“Excellent quality materials and very professional quality work. Roof was started and finished in two days. Finished roof shingles were beautiful, and matched the color and style shown in the literature. The Project Manager listened patiently to all of my concerns and quickly addressed any issues. I selected the hurricane resistant shingles and received a discount on my homeowners insurance. I highly recommend Houston Roofing and construction to anyone planning to put new shingles on their roof. The neighbors are jealous!”

Review by
07/07/2019

No review comments provided

Review by
07/03/2019

“I have already recommended Houston Roofing and Construction to many people. They have never let me down. They are hands down the best in Houston.”

Review by
07/03/2019

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07/03/2019

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07/03/2019

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07/03/2019

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07/03/2019

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07/03/2019

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07/03/2019

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07/03/2019

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07/03/2019

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Review by
07/03/2019

“The initial consultation rates a five. Execution rates, at best, a two. Resolving the core execution rates a three and a half.”

Review by
06/28/2019

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Review by
06/27/2019

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Review by
06/26/2019

“Justin was wonderful to work with and made sure all of my questions were answered. So reliable and trustworthy.”

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

No review comments provided

Review by
06/26/2019

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Review by
06/26/2019

No review comments provided

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