Long Home Products
Bathtub & Shower Conversions
Hours of Operation
Business Address
8530 Corridor Road
Savage, MD 20763
Company Details
Services Offered
- Bathtub and Shower Conversion Services
- Shower and Tub Replacement
- One-Day Bathroom Remodeling Services
- Bathroom Design Services
- Accessibility Modifications
- Cabinet and Vanity Installation
Services Not Offered
Minimum Job
- 3 windows minimum
Warranty
- 50-year bathtub warranty
- 50-year transferable roof warranty
- Lifetime window warranty
Employee Information
- Background Checked
- Drug Tested
- Marked Vehicles
- Wear Shoe Covers
- Wear Uniforms
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
- CertainTeed SELECT Shingle Master
Customer Benefits
About this company
For over seven decades, Long Home Products has helped families enjoy safer, more beautiful homes. Quality products, outstanding craftsmanship, and dedication to customer satisfaction are at the core of our philosophy. We work with customers to make home improvement projects affordable with competitive rates and payment plans.
Long Home Products specializes in asphalt shingle, metal, flat, luxury shingle, and designer roof replacement and installation.
License
MHIC-51346
Ratings & Reviews
Compiled Score:
Long Home Products has received 4.8 out of 5 stars based on 2292 customer reviews. Learn about Our Research Process.
"The completion of the tub installment and the individual who performed the services. Matt, was very detailed with showing us each step process from start to finish, which was very helpful for our better understanding of what was going on. His workmanship was excellent and his Customer Service skills were outstanding."
Charles Q.
No review comments provided
Zoe
No review comments provided
Zoe
No review comments provided
Matthew M.
Pasadena, MD
No review comments provided
Raymond P.
Wareham, MA
No review comments provided
MB Homeowner
"The field service has been phenomenal. Whenever something has been wrong they take care of it."
Leonard D.
Rockville, MD
No review comments provided
VA Homeowner
No review comments provided
DC Homeowner
"I am super excited about our walk in shower. It's beautiful, and I'm in love with it."
Shawna N.
Stephens City, VA
No review comments provided
William W.
Hagerstown, MD
"I was very impressed with their work and communication throughout the entire process."
Matthew W.
Stephens City, VA
"When they first came out they said they woulc come back the next day and they didn't. They were young kids. Then they sent someone else out to do the glass door. They broke one of my tiles. Some things weren't done 100% properly."
Loren S.
STERLING, VA
No review comments provided
MD Homeowner
No review comments provided
WV Homeowner
No review comments provided
MD Homeowner
No review comments provided
DC Homeowner
No review comments provided
Earl F.
Woodbridge, VA
No review comments provided
Maurice B.
Upper Marlboro, MD
No review comments provided
MD Homeowner
No review comments provided
MD Homeowner
No review comments provided
VA Homeowner
"The service was prompt and efficiently completed."
MD Homeowner
No review comments provided
MD Homeowner
No review comments provided
MD Homeowner
No review comments provided
Patricia H.
Clinton, MD
No review comments provided
MD Homeowner
No review comments provided
Deborah K.
Thurmont, MD
No review comments provided
MD Homeowner
"They were very professional and did a great job. The installers were very professional and nice."
Bernadette M.
Hagerstown, MD
"Their quality of work was excellent. The crew that came to install did an excellent job, worked meticulously, efficiently, and cleaned up after themselves. They were very particular about their work. They did it in one day. We are well satisfied with the product."
Jodi S.
Hagerstown, MD
No review comments provided
DC Homeowner
No review comments provided
VA Homeowner
"They were in and out of here very quickly. They were extra clean. They put tarps over everything. The tarps collected the dust and all. I didn't have to clean anything. They even made a path so that the floors didn't need to be swepped."
Sheryl L.
Inwood, WV
No review comments provided
MD Homeowner
"We have a roof and a fence from Long Home Products and they just did our bathroom. We have had exemplary service with the team. Everything is good, so far. If we have any other home improvements that would involve them, we would reach out to them again."
DC Homeowner
No review comments provided
Henrietta S.
OWINGS MILLS, MD
"They installed a beautiful shower and did a really good job."
Katherine H.
Baltimore, MD
No review comments provided
Caroline H.
Falls Church, VA
No review comments provided
Cassandra K.
Severn, MD
"They arrived on time. The complete job was finished by the end of the day. I am very happy with the end product. We had a tub taken out and converted to a walk-in shower, making it safer for us to get in and out of."
Nancy P.
Waldorf, MD
"They do quality work!"
Judith T.
Silver Spring, MD
"They were very clean. There was no mess left. They did a good job."
MD Homeowner
No review comments provided
Matthew A.
Bowie, MD
"They did the job well, and there have been no issues!"
Nathan S.
Woodbridge, VA
No review comments provided
Steve C.
Laurel, MD
"This is the second bathroom conversion by Long in our home - great quality and great work once again!"
Mark P.
Alexandria, VA
No review comments provided
Paul S.
Sterling, VA
No review comments provided
Lloyd R.
Fort Washington, MD
"Kate, the sales rep was friendly and professional. She kept her word that everything she said would be done. As far as the workers go, they were neat, clean, and professional."
Robert N.
Bealeton, VA
"The work that they did for us was okay, but it was more the cost that was too much."
S.&.H.
Frederick, MD
No review comments provided
Sandra O.
Sykesville, MD
No review comments provided
Steven G.
Front Royal, VA
"They were super quick and efficient, and the product is excellent!"
MD Homeowner
No review comments provided
MD Homeowner
"They did a phenomenal job! They were thorough and finished everything in one day!"
Teresa W.
Haymarket, VA
No review comments provided
Ronald M.
Waldorf, MD
"Everything went extremely smooth. They didn't measure the shower bar properly. The curtain didn't fit correctly. I had to get one to fit. I was unhappy with that portion of it. I had to buy several different shower curtains to get one long enough. The bar was too high for a standard shower curtain."
Randall S.
Alexandria, VA
"I would advise consumers not to use them. You would think that they are a reputable company, they're not. They send people that aren't properly trained. Sometimes they send Hispanic boys to do their job. When you call and have someone come out, there is a project manager by the name of Jennifer, who talks a good game. They have each other's back. She never calls you back. The salesperson, by the name of Connor, was rude, and he would send text messages to your phone telling me that the products were not there, but they were. My house is the same way they left it. I wanted to have them put on television for the poor work they did. I didn't like their work, it was terrible."
Lorraine F.
Alexandria, VA
No review comments provided
Michael M.
OWINGS MILLS, MD
No review comments provided
Jawn N.
Stafford, VA
No review comments provided
Bernard G.
Mechanicsville, MD
"They do very good work in a timely manner."
Zelma G.
Glenarden, MD
No review comments provided
Kevin P.
Bowie, MD
"Everything was good. It could have been a little cheaper. Other than that, it was good."
VA Homeowner
"They did not give me the item I ordered. They gave me a different item."
MD Homeowner
No review comments provided
MD Homeowner
No review comments provided
John P.
Westminster, MD
No review comments provided
DC Homeowner
No review comments provided
Gayle V.
Hagerstown, MD
"The job was well done."
Dorothy B.
Towson, MD
No review comments provided
David L.
Manassas, VA
No review comments provided
Carol B.
Alexandria, VA
No review comments provided
Larry D.
Reisterstown, MD
No review comments provided
Marilyn S.
Washinton, DC
No review comments provided
MD Homeowner
"I don't normally make recommendations"
John T.
Woodbridge, VA
No review comments provided
Adam W.
CHARLOTTE HALL, MD
No review comments provided
Chris G.
Joppa, MD
No review comments provided
Joseph H.
Bel Air, MD
"The installers were professional, cleaned up my yard, I have yet to find a nail! Very friendly and did a quality job"
Dana P.
Rockville, MD
No review comments provided
Lynette L.
Capitol Heights, MD
No review comments provided
Christopher G.
Woodbridge, VA
No review comments provided
William J.
Washington, DC
No review comments provided
Jacqueline M.
Baltimore, MD
"Josh was exceptional in his knowledge and very professional."
Jacquelyn W.
Bowie, MD
No review comments provided
Savitri E.
Hyattsville, MD
"We were very appreciative in how quickly Long Roofing was able to accomplish the project. The labor crew came on two different days and was able to accomplish their task within those two days. However, we do have lingering concern with some assignment that was not addressed which I will discuss more below."
Natchanon K.
Burke, VA
"They explained everything to me and I felt that I got the best because of what they offered."
DC Homeowner
No review comments provided
Jackie A.
Pasadena, MD
No review comments provided
Dennis C.
Marshfield, MA
No review comments provided
Paulette W.
Dorchester, MA
No review comments provided
MA Homeowner
No review comments provided
Aisha H.
Clinton, MD
"Teresa Butts at Long Roofing made me feel comfortable with the process and understand what I was receiving."
Jennie W.
Washington, DC
"The responsiveness was quick and thorough as I had questions regarding the finishing of the roof and when I inquired about these questions, Long Roofing did get back to me."
Satoshi I.
Alexandria, VA
"Everything from start to finish was professional, accurate, thorough and fantastic quality. Thank you so very much. The roof will outlast me! Here's to 2021."
Elizabeth B.
Fredericksburg, VA
No review comments provided
Dave J.
Merrimack, NH
No review comments provided
William T.
Clinton, MD
No review comments provided
K.A.O.
Washington, DC
No review comments provided
Eric W.
Washington, DC
No review comments provided
Steven B.
Lowell, MA
No review comments provided
Gardenia B.
Washington, DC
No review comments provided
Mary O.
Dundalk, MD
No review comments provided
MD Homeowner
No review comments provided
Linda P.
Hyattsville, MD
No review comments provided
William W.
District Heights, MD
No review comments provided
Nancy B.
North Weymouth, MA
No review comments provided
VA Homeowner
No review comments provided
Mark L.
Winchester, VA
No review comments provided
VA Homeowner
No review comments provided
WV Homeowner
No review comments provided
MD Homeowner
No review comments provided
Shelton T.
Woodbridge, VA
No review comments provided
Gerald H.
Jeffersonton, VA
No review comments provided
MD Homeowner
No review comments provided
MA Homeowner
No review comments provided
C.F.A.
Milford, NH
No review comments provided
David A.
Alexandria, VA
"I had two bathrooms done. The first bathroom was great, but the second bathroom was subpar. When I called them and told them the situation they sent someone out right away to fix it. There were no arguments. They re-did the custom materials and the demolition again with no issues and that's why I recommended them."
MD Homeowner
"They offered fantastic support by sales."
MD Homeowner
"The sales portion went very well."
Susan A.
Washington, DC
"They cracked my skylight. It has been a few months now that I have been waiting to get that fixed. I have a tarp over my roof, and I am expected to make payments on my roof that is not complete. The foreman can't find someone to make the repairs, and he came out last week to make measurements. It has been a headache since the roof job was complete. I feel like I was set up because I signed the papers saying the roof was complete, and then it rained the next day and my roof was leaking. It left water damage on the inside, water stains on my ceiling, and my skylight fell off. I am still waiting on them to repair this. I would not recommend this company to anyone based on what I have been through."
Adrian S.
Manchester, NH
"I had a very bad experience with long roof they were very unprofessional they didn't communicate with each other they just passed the buck."
Belinda S.
Washington, DC
"They did a good install job and it looks good but I still have the same roof leak as before install and I've called them with no response."
Christian K.
Wakefield, RI
"They didn't adequately explain the Green Sky Financing. They made me think it went directly to Long Roofing. They're not transparent enough to tell people that they're not the ones financing and it's done in various stages."
MA Homeowner
"I would not trust them by themselves."
Thomas G.
Harwood, MD
"They explained and gave me my best options, because the roof really needed the work ."
DC Homeowner
"They did a good job. They installed a good product. They have called seven times for quotes, five times for appointments, and three times for work. They should work on communication. They did a good job. Everything is perfect."
MD Homeowner
"They did a good job, and I appreciate the work that they did."
MD Homeowner
"A very professional company I highly recommend."
John L.
Germantown, MD
"The product specialist will say anything to get the contract and all other customer service interactions afterwards deserve a zero star rating. I will not recommend Long to anyone"
Tenisha W.
Germantown, MD
"My questions were answered, the materials were shown and explained, and the process was smooth as I thought to ask anything that I was unfamiliar with concerning the endeavor."
Lorraine R.
Washington, DC
No review comments provided
Dario L.
Kensington, MD
No review comments provided
Donna B.
Hyattsville, MD
No review comments provided
MA Homeowner
No review comments provided
Katherine F.
West Yarmouth, MA
No review comments provided
Maryanne L.
Upper Marlboro, MD
No review comments provided
Jane G.
North Reading, MA
No review comments provided
Carol W.
Fairfax, VA
No review comments provided
Tyler B.
Springfield, VA
No review comments provided
Ronald E.
Dundalk, MD
No review comments provided
Richard Z.
Amissville, VA
No review comments provided
DC Homeowner
No review comments provided
Sheryl T.
Washington, DC
No review comments provided
R.A.M.
Revere, MA
No review comments provided
Carlina C.
Pikesville, MD
No review comments provided
Darlene S.
PARKVILLE, MD
No review comments provided
VA Homeowner
"A representaive came to home inquirying extremely pushy made us feel put in a position didnt have a very quickly paperwork everything dont sign today not going to financing offering only chance promised everything would be perfect atic fan ceiling told us a lot of things, came time for them to schedule the job, we told them postpone the job for another day no one answered no pick up. The salesperson did not want to communicate at all, rescheudle cancel wouldn't 10000 liable for the loan made us thrid party long roofing, cancel tried to postpone they showed oroginal without telling woke 6AM people being on my roof no one gave aheads up just showed up the company sent them over here. That was one biggest issue. after done cleaned up fixed etc there were nails all in my yard and my tire disinflated nail truck has to get ire replace didnt my dog got hurt nails all over my year peachtree died evrything went badly on top of didnt put the fan, literally a hole in filmsy of wood all the air is coming in through system ventalit worse now no one came to check told the guys did this right way, left in laundry roof huge hole. I have pictres to back this really really bad expereince. I'm going to the BBB 350000 do the job correctl ytooke a 5000 answer my calls I just dooped husband over 65+ extr time to cancel wouldn't answer had extra time really negative."
D.W.A.
Indian Head, MD
"The workers that arrived and worked on the roof did an excellent job and worked many long hours. their work was fine quality. The supervisor on site was responsive to concerns we had and acted upon them with excellent results. Clean up was amazing including putting flower pots back in their places!"
Nancy H.
King George, VA
"Communications very poor. Asked for service and get no response."
Geneva H.
Odenton, MD
No review comments provided
Christopher A.
Columbia, MD
No review comments provided
Gwendolen I.
Hyattsville, MD
No review comments provided
Calvin B.
Leesburg, VA
No review comments provided
Ellen C.
Frederick, MD
"They were great but they are expensive."
Cindi L.
Alexandria, VA
No review comments provided
DC Homeowner
No review comments provided
DC Homeowner
"Long Roofing was professional, helpful and explained everything clearly."
Gwendolyn T.
Brooklyn, MD
No review comments provided
Sang L.
Alexandria, VA
No review comments provided
VA Homeowner
No review comments provided
Tracey M.
Kingston, MA
No review comments provided
Kirk W.
Woodbridge, VA
No review comments provided
Michele C.
Mason, NH
"I would recommend them."
Michael S.
West Harwich, MA
"The people were really impressive and did a good job. They were careful with their procedures to put the roof into place without any problems. They were also clean, timely, respectful and really impressed me with their workmanship."
Brian M.
Dundalk, MD
"My overall experience wasn’t as good as I expected. The work was started on time but that’s the only good thing about this project. The initial workmen were unable to adequately complete the job and left my kitchen ceiling with a hole and a leak in it and the bathroom floor tiles broken. Although the leak is fixed, the hole is still there and the floor tiles are still broken since October 29, 2020. It is now December 6, 2020 and the leak was (hopefully) finally fixed on December 4th."
Sonja G.
CENTREVILLE, VA
"The workers are not professional. They cannot speak any English. The work is less than professional. I've seen better roofing jobs, and I feel that it was a less than perfect job."
Vinh V.
Fairfax, VA
"The scheduling was very poor."
DC Homeowner
"They did a quick and thorough job Everyone we worked with was very helpful."
Sherry T.
Baltimore, MD
"The people who came in were courteous, they covered the floor, kept the dust down to a down roar, were very good with the installations and I absolutely love my new shower. I highly recommend them to anyone, I've told several of my friends about it already. I'm very happy with the work and aesthetic of the bathroom."
Robert L.
Washington, DC
"The job sold to me by Long roofing was that a professional staff would be employed and what we got was group of immigrants who did the job poorly the first time. The roof doesn't leak now but they had to come back multiple times to fix and the inspector never came back to look things over."
MD Homeowner
No review comments provided
A.A.P.
Clinton, MD
No review comments provided
Jack X.
PAWTUCKET, RI
No review comments provided
Robert B.
Cheverly, MD
No review comments provided
MD Homeowner
No review comments provided
Travis L.
New Bedford, MA
No review comments provided
MA Homeowner
No review comments provided
Robert J.
Washington, DC
No review comments provided
VA Homeowner
No review comments provided
Donald B.
MIDDLEBORO, MA
No review comments provided
Lisa B.
Fairfax, VA
No review comments provided
Amanda G.
Alexandria, VA
No review comments provided
Maybelle H.
Temple Hills, MD
No review comments provided
MD Homeowner
No review comments provided
Dawn P.
Athol, MA
No review comments provided
Mary H.
Odenton, MD
No review comments provided
Audrey O.
Suitland, MD
No review comments provided
MD Homeowner
No review comments provided
MD Homeowner
No review comments provided
Jonas M.
Oxon Hill, MD
"I was very impressed with how quickly Long got the job done. The workers were very respectful and friendly."
Sharon M.
Bowie, MD
"I am slightly deaf. I had no problems with them whatsoever. They did great. They came, did the work and cleaned up. You can give them 5 all the way across the board. If you can work with that, that's fine."
Walter C.
Washington, DC
No review comments provided
Todd R.
Bowie, MD
No review comments provided
Charlene B.
Temple Hills, MD
No review comments provided
MD Homeowner
No review comments provided
Julia H.
Washington, DC
No review comments provided
Robert C.
Westerly, RI
No review comments provided
William T.
Cheverly, MD
No review comments provided
Alan H.
Acushnet, MA
No review comments provided
Jeremy B.
Tauton, MA
No review comments provided
Yvette D.
Northwood, NH
No review comments provided
Federico R.
Saugus, MA
No review comments provided
Raymond R.
Gaithersburg, MD
"Our roofing dragged on for about three months, owing to the complexity of its various components -- procurement, instellation, and sales."
Edward K.
Arlington, VA
"Depending on the individual who is looking to replace their roof."
Barbara J.
Accokeek, MD
"I would recommend Long Roofing Company to my neighbors and friends."
Edith J.
Washington, DC
"If you want a quality job done with predictable results, Long Roofing is an excellent choice, although the project cost will not be on the cheap end of your choices."
VA Homeowner
No review comments provided
Neil J.
Huntingtown, MD
No review comments provided
Pam S.
Vienna, VA
No review comments provided
Sharon S.
Annandale, VA
No review comments provided
MD Homeowner
No review comments provided
Karen D.
BALTIMORE, MD
No review comments provided
Paul L.
Fairfax, VA
No review comments provided
Michelle S.
Westwood, MA
No review comments provided
Martha M.
Annadale, VA
No review comments provided
Quan T.
Falls Church, VA
"Salesman, workers, & product were great BUT the new roof/shingles were installed over (although solid & stable) old sagging wood so we have a new safe but sagging looking roof. I believe corners were cut to save the company money because we paid the same new wood or not."
Deborah C.
Rock Hall, MD
"Though I ordered second most expensive roof, the roof pattern doesn't look as I expected compared to neighbors recently installed roof. For example, dark light pattern is random where as my neighbor's is regular, even and beautiful."
Dwayne D.
Laurel, MD
"I was satisfied with the work."
Barbara H.
Washington, DC
No review comments provided
Jirina K.
Vienna, VA
No review comments provided
MD Homeowner
No review comments provided
RI Homeowner
No review comments provided
Delois N.
Suitland, MD
No review comments provided
DC Homeowner
"Those guys were so professional and worked in a timely manner. They went above and beyond my expectations."
Cheryl C.
PRESTON, MD
"Long Roofing service was good in terms of coming when they did, bringing all necessary items, and they finished the same day. Service was good."
Robert R.
Gwyan Oak, MD
"They were outstanding, stellar."
Clara H.
Washington, DC
"I would say the salesman did a very good job, explaining and offering available options."
MD Homeowner
No review comments provided
Betty G.
Millis, MA
No review comments provided
MA Homeowner
No review comments provided
MD Homeowner
No review comments provided
Diane O.
Gwynn Oak, MD
No review comments provided
MA Homeowner
No review comments provided
MD Homeowner
No review comments provided
Sean C.
Leesburg, VA
No review comments provided
Abby G.
Mount Rainier, MD
"I had a very good experience but a very expensive one and would need to point this out."
Francine B.
Silver Spring, MD
"The way that they presented the coordination of services was not actually how they followed through on them. I am still waiting for them to finish my roof."
MD Homeowner
"They send an agent to my house within a few days of my initial call. He was very thorough and explained the entire process to me. As a single woman, I appreciate all the information i was given before I made my decision."
Digna J.
Manchester, NH
"Used local crew could’ve used roof king instead"
Andrew R.
Hudson, NH
"Very difficult to get the company to complete the job. Five months later, I still have a mess on my walls, which should never have been damaged in the first place."
Lorelei C.
Annandale, VA
"Customer service lacks greatly. They don't tell you the whole truth. They say things will be done when they're not done. Then things are broken."
Samantha G.
Hudson, NH
"Technician was very qualified and did his work efficiently and quietly. We had our water restored in less than 2 hours. He did not wear a mask while working which was understandable. Quality of materials was excellent and as expected. Spencer, the sales tech who came to our home was most informative and answered all our questions. He worked with his boss to get us a price we could live with. Cleanup was also excellent."
Lynda F.
Hamilton, VA
No review comments provided
NH Homeowner
No review comments provided
Robert C.
Norwood, MA
No review comments provided
Nathan R.
Elkridge, MD
No review comments provided
Kevin F.
North Smithfield, RI
No review comments provided
John A.
Centreville, VA
No review comments provided
MD Homeowner
No review comments provided
Doris C.
Lanham, MD
No review comments provided
Gloria S.
Woodbridge, VA
No review comments provided
John W.
Alexandria, VA
"Good price and great installation . Love the windows"
Thomas L.
Pembroke, NH
"The door came and it was installed. The installers were great. There Wass an issue with the door where it wouldn't fit but accommodated to the changes."
Wayne E.
Abingdon, MD
"There was some accidental Property damage."
MD Homeowner
No review comments provided
Gloria T.
Clinton, MD
No review comments provided
Robert B.
Upper Marlboro, MD
No review comments provided
VA Homeowner
No review comments provided
MD Homeowner
No review comments provided
MD Homeowner
No review comments provided
Daniela M.
Fall River, MA
No review comments provided
Sharon C.
Harpers Ferry, WV
No review comments provided
Kerina
Halethorpe, MD
No review comments provided
Maxine D.
Temple Hills, MD
No review comments provided
Christopher C.
Reva, VA
No review comments provided
Sue B.
Lanham, MD
"They did a phenomenal job, but I paid double."
Marjorie M.
Upper Marlboro, MD
"Workers were on time, explained their procedures, set up tbeir equipment and started working."
Brenda T.
Capitol Heights, MD
No review comments provided
Dilorom M.
Reisterstown, MD
No review comments provided
Jose R.
FREDERICK, MD
No review comments provided
MD Homeowner
No review comments provided
Debbie B.
Cranston, RI
No review comments provided
DC Homeowner
No review comments provided
Thomas W.
Washington, DC
No review comments provided
MD Homeowner
No review comments provided
Mark H.
Reston, VA
No review comments provided
VA Homeowner
No review comments provided
Delores D.
Temple Hills, MD
No review comments provided
JoAnn L.
Norton, MA
No review comments provided
George H.
Alexandria, VA
No review comments provided
Erica S.
Groveland, MA
No review comments provided
Miranda K.
New Carrollton, MD
No review comments provided
Catika P.
Randallstown, MD
No review comments provided
Ashley A.
Pasadena, MD
"Never!!!"
Debbie I.
Hyattsville, MD
"I cannot recommend Long Roofing to anyone as my experience to over the last couple of weeks has been horrible. I spent over $9000 to replace a tub with a shower with sliding glass doors. The only good thing I can say is that the shower door looks great. However, the attention to detail of the installation crew was awful. Super nice guys but I could not be more disappointed in the quality of their work related to caulking, fixing dings on the ceiling, not cleaning up before caulking which then resulted in dirt being embedded in the caulk, installing shelves upside down, installing the handle to turn on the water not straight, installing the handle to turn on the water in such a way that the hot water does not work, etc. To add insult to injury, my sales person Chris keeps talking to the Long Roofing leadership and the production leadership and tells me that a new crew will come out to fix the issues. I continue to hear that someone will reach out to me to schedule time for the crew to come out and address this issue and day after day, I receive no call or update. I almost never take time to provide customer feedback but I am so very disappointed in Long Roofing at this time, that I wanted to share the details of my experience."
Gary W.
Bristow, VA
"Because our recent experience with Long Roofing Representatives proved to be substandard, we don't feel comfortable recommending Long Roofing to family/friends. The lack of communication and follow up on the part of Long Roofing Representatives was quite deplorable."
Valerie M.
Washington, DC
"They were very good and very thorough."
Michael B.
Dorchester, MA
"I have already recommended them."
Glenda B.
Brockton, MA
No review comments provided
Cheryl G.
Bowie, MD
No review comments provided
David A.
Washington, DC
No review comments provided
Bridget C.
Lynn, MA
No review comments provided
MD Homeowner
No review comments provided
W.A.G.
Hyattsville, MD
No review comments provided
MD Homeowner
"Installation work was very good, but some issues arose."
VA Homeowner
No review comments provided
MD Homeowner
No review comments provided
MD Homeowner
"The group of contractors worked efficiently!"
MA Homeowner
"All the associates that I spoke with extended great customer service throught the entire process."
Michael I.
Washington, DC
No review comments provided
VA Homeowner
No review comments provided
Susan V.
Potomac, MD
No review comments provided
MD Homeowner
No review comments provided
Bill R.
Clinton, MD
No review comments provided
Robert P.
Foster, RI
No review comments provided
RI Homeowner
No review comments provided
Andrew L.
Gambrills, MD
"If they give me my paper that i request"
Larry R.
White Plains, MD
"I was really impressed with the presentation."
Nereen M.
Hyattsville, MD
"Long Roofing did an ok job, but when they finished, they were not very good at communication. That was the only part of the process I thought needed improvement. Instead of the crew saying they were finished, they just left, and some material was left behind."
MD Homeowner
"The Long Roofing salesman was aweful. He lied to us. He was dishonest. He couldn't keep a true cost on the project. He was dreadful. The crew was good and they did a great job but they didn't know what they were doing. They left the AC on upstairs and we had a hole break through our ceiling in our dining room. It was $2,000 worth of damage which they didn't cover. Long roofing is a terrible company even though the workers were great. The management are the people who we talked to. All were terrible. I will ever recommend Long Roofing to anybody."
Pierre C.
King George, VA
"They never came when they were supposed to and kept rescheduling for a month."
Lawrence N.
Woodbridge, VA
"The job itself that was completed by Long Roofing was done very well, but when I specified the parts for my project initially as we were going through the design and the needs I had, the final product did not satisfy the needs we had discussed with the design at the beginning. I reached out to Long Roofing and they stated I needed to reach out to the manufacturer to get the correct part. I took two days off to receive the call and have not yet heard back."
Walburd K.
Reva, VA
No review comments provided
Bill B.
SALEM, MA
No review comments provided
MD Homeowner
No review comments provided
DC Homeowner
No review comments provided
MD Homeowner
"It would be a disgrace to recommend them to anyone"
DC Homeowner
"They came on time and they finished on time and they cleaned up. It was great."
MD Homeowner
"I received terrible service. I believe they should take half off from the amount of money we were charged. No one has been able to help me when I contact someone to complain. I hope that the owner contacts me."
Phyllis H.
BALTIMORE, MD
"No"
VA Homeowner
"Excellent product, great service."
Jackie M.
Upper Marlboro, MD
"They did a good job and sent a hard-working installation crew."
Antoino G.
Baltimore, MD
"they work fast and I was satisficed with the end result."
Michelle V.
SALISBURY, MD
"Long Roofing did a fantastic job."
Ronald M.
Gardner, MA
No review comments provided
MD Homeowner
No review comments provided
Ruth B.
Upper Marlboro, MD
No review comments provided
Tue T.
North Andover, MA
No review comments provided
Elkin C.
Revere, MA
No review comments provided
Joyce B.
BALTIMORE, MD
No review comments provided
David K.
Havre De Grace, MD
No review comments provided
Jeff P.
Hollywood, MD
No review comments provided
MD Homeowner
No review comments provided
Saundra P.
Baltimore, MD
No review comments provided
Shannon M.
Rocky Ridge, MD
No review comments provided
Phyllis D.
HENDERSON, MD
No review comments provided
DC Homeowner
No review comments provided
VA Homeowner
No review comments provided
Aggie M.
Woodbridge, VA
No review comments provided
Jonathan B.
Dorchester, MA
No review comments provided
Dale B.
Manassas, VA
"Our friends Michelle and Bob Mackie from Winchendon MA had Long roofing do their roof and they recommended you. I mentioned this on 2 occasions but they never received their referral payment."
Jennifer C.
Fitzwilliam, NH
"The paperwork said it would be 4 to 6 weeks but it took them 2 months before they even started the work."
Lavern W.
Baltimore, MD
"They were very professional. They cleaned up behind themselves and they arrived early. We were quite pleased."
MD Homeowner
"The 1st crew sent out was a total nightmare. They did a terrible job on our flat roofing. So now you're wondering why I would give long a 5 star? Long has done every window in our home and they did our main sloped roof. All problem free with excellent workmanship and professionalism! But also because Long stood behind the work, sent a different crew out, and corrected all the issues. Our roof looks amazing, we are very pleased with results. IMPORTANT when considering any work- Long corrected mistakes without any argument. There are not many companies that are this honest and stand behind their work!!"
Terry G.
Funkstown, MD
No review comments provided
Isaac C.
Silver Spring, MD
No review comments provided
Michele B.
Manassas, VA
No review comments provided
MD Homeowner
No review comments provided
Maryjane L.
ROCHESTER, NH
No review comments provided
Seymour L.
Alexandria, VA
No review comments provided
Susan P.
Vienna, VA
No review comments provided
Gregory F.
Fredericksburg, VA
No review comments provided
Tanya D.
Catonsville, MD
"They are not budget friendly, but great for people who need to finance. They provide a high quality product."
MA Homeowner
"The process was smooth and quick."
MD Homeowner
"The work and communication was excellent. My salesperson was a total gentleman, and I was very pleased with him."
MD Homeowner
"They do good work."
Robert B.
Washington, DC
No review comments provided
Frank R.
Baltimore, MD
No review comments provided
MA Homeowner
No review comments provided
MD Homeowner
No review comments provided
VA Homeowner
No review comments provided
MD Homeowner
No review comments provided
Evelyn N.
Bethesda, MD
No review comments provided
Michael W.
Alexandria, VA
"I had an issue with communication and coordination. The first thing we did was read the January 2020 issue of consumer reports where it talked the steps to get a new roof. So when our salesperson Frederick Zelner came out, he answered every question blindly. He didn't know us, and we didn't know him. 2-3 weeks later I was contacted by Dana to schedule to work, the day before the work was to start, she said Sept 24, they were going to have the products delivered, but they weren't. So on the 25, the subcontractor showed up, and they asked me where the materials were. Well they weren't delivered, so I reached out to the project manager whose voicemail was full. Then I tried reaching out to Dana and left a voicemail, she never got back to me. Then we got in touch with another project manager, and he let us know the materials were supposed to be delivered by 9am on the 25. After they installed the roof, they had a flyer called "What' Happens Next" and it had 4-5 steps on there. Item #1 the materials will be dropped off the day before installation and that didn't happen. Item #3, on installation day the assigned project coordinator will introduce themselves to you as point of contact and to lead you through the project at complete satisfaction, this didn't occur before the job started. I had this conversation with Jennifer Morsel (the senior operations' manager) and told her that one of the biggest things for us is the lack of coordination and communication between the subcontractor, long roofing, and the project manager. The only real communication we got was with Cedric Zelner the salesperson. One of the things in the contract, on completion of the job, payment is expected for the balance due. So I tried giving money to the subcontractor, and he said he doesn't take money. So I said okay, who does. Well the project manager does. So I called the project manager and his mailbox was full. So someone got in touch with him, and he had to schedule an appointment because he couldn't make it that day. I was told they would be there between 7-9, and they didn't show up. Jennifer found out that they were supposed to be there sometime later in the day on the 28th. And apparently when they do the gutter guards, those folks work 7-5 and anywhere in that timeframe is when they show up. When they completed the job, they were talking to their partners saying they needed cash and one guy told me I had a balance due and I told him I didn't. He said I did and I told him that Marco Giles, the project manager came by that day to pick up the check. So I think the coordination of communication needs to be better between all workers. It almost seemed like the right hand didn't know what the left hand was doing. But the job got done and it's all good for now."
MD Homeowner
"They do outstanding work."
Judith B.
Middle River, MD
"The guys did a very efficient job."
Paris J.
Lusby, MD
No review comments provided
MD Homeowner
No review comments provided
VA Homeowner
No review comments provided
Kyle S.
Culpepper, VA
No review comments provided
Joyce S.
Washington, DC
No review comments provided
John C.
Upper Marlboro, MD
No review comments provided
Aaron T.
Fredericksburg, VA
No review comments provided
Jamie B.
Charleston, WV
"We are very pleased with the quality and appearance of new roof."
MD Homeowner
No review comments provided
Heather M.
Peabody, MA
No review comments provided
MD Homeowner
No review comments provided
MD Homeowner
No review comments provided
DC Homeowner
No review comments provided
MD Homeowner
No review comments provided
Richard P.
Winchester, VA
"As far as the quality of work goes, it was good work. It wasn't as good as I have seen them do before. When I called about this job, I informed them that I was calling them for my sister. I wanted a roof put on her house. The first person I talked to said that I could get a referral fee because I was referring my sister. We had a couple of companies come, but no company offered anything like that. We went with Long Roofing because I like their work and the referral fee. The salesperson came out to do the estimate and presentation. He mentioned the same referral fee to me. I called back later about the referral fee, and they said it couldn't be done until the job was complete. Once the job was complete, I called them about the referral fee. They told me I was no longer eligible for the fee because I was not already a customer. They gave me a number to call and discuss it. The person said they would call me back and never did. Now every time I call, I get their voicemail. It is the principle of the thing. That soured me."
Herb S.
Baltimore, MD
No review comments provided
Charles D.
Hagerstown, MD
No review comments provided
Michael A.
Oakland, RI
No review comments provided
VA Homeowner
No review comments provided
VA Homeowner
No review comments provided
Deborah D.
Washington, DC
No review comments provided
Bill D.
Charlestown, MA
"One of the best companies out there."
Kivens B.
Brockton, MA
"They were very respectful, cleaned up, and came back the next day to make sure they had everything. I really appreciated that."
Annie W.
Baltimore, MD
No review comments provided
Ron P.
Arlington, VA
No review comments provided
Ophelia B.
Charles Town, WV
No review comments provided
Janine C.
Acushnet, MA
No review comments provided
Tyrone N.
Sandwich, NH
No review comments provided
Beatrice N.
Lowell, MA
No review comments provided
MD Homeowner
No review comments provided
Lucus D.
Lanham, MD
No review comments provided
MD Homeowner
No review comments provided
Roxanna M.
HEDGESVILLE, WV
"They were very professional, and they showed up promptly and ready to get to work. They were an excellent service. We would be happy to use them again."
Catherine C.
Hagerstown, MD
"Expensive."
Andrea B.
MEDWAY, MA
"Their prices are high. The sales person Cedric Zellner was good. Once agreement was made things went for a turn. Their customer rep was rude she acted as if she didn't have time."
MD Homeowner
"I am very pleased with the quality of the work and the finished product."
Jon J.
Nanjemoy, MD
No review comments provided
VA Homeowner
No review comments provided
Selene B.
WHITE PLAINS, MD
"They didn't explain the financial part of the project very well."
Kenneth R.
Hyattsville, MD
No review comments provided
Christine H.
Clinton, MD
No review comments provided
Angela W.
New Carrollton, MD
No review comments provided
Janice W.
Rockville, MD
No review comments provided
DC Homeowner
No review comments provided
Karen W.
Parkville, MD
No review comments provided
Marjorie A.
Waldorf, MD
No review comments provided
Bruno F.
Germantown, MD
"Extremely overpriced and no communication."
Danny A.
Baltimore, MD
"They didn't come after they finished. They never checked on the finished project or ask our experience. They just did the project and wanted money. They never said anything about the inside of our attic. There is no inspection. We are not happy."
VA Homeowner
"They were quick and professional. They did a good job."
NH Homeowner
"They were excellent in every way. I was very impressed."
Susan K.
Front Royal, VA
No review comments provided
Michael B.
Washington, DC
No review comments provided
VA Homeowner
No review comments provided
Daphne C.
Providence, RI
No review comments provided
MD Homeowner
"I feel like they did a wonderful job. I would be more satisfied if they could send before and after pictures. I have asked numerous times, but I haven't received them."
JAMES H.
Baltimore, MD
"Whenever the sales people promised me something, they didn't do it. They should put the things they're going to do in writing."
MA Homeowner
No review comments provided
Idelawit C.
Germantown, MD
No review comments provided
Larry R.
Clinton, MD
No review comments provided
Rosalie H.
Baltimore, MD
No review comments provided
Naomi H.
Temple Hills, MD
No review comments provided
DC Homeowner
No review comments provided
Greg H.
Temple Hills, MD
"The job was done with professionalism and in a timely manner. The new roof has increased my house's curb appeal and value. I will recommend Long Roofing to family and friends."
MD Homeowner
"Project took too long and was too costly."
Rasheeda C.
Washington, DC
"It took a minute to get my roofing done by Long Roofing. There was some weather delay but it was still too long. I had to call too many times. There were times that they did not show up. I was not satisfied with the length of time."
Carolyn W.
Gwynn Oak, MD
"They left a few nails on the floor."
MD Homeowner
"Long Roofing is very expensive."
John V.
Newbury, NH
"We have been a long time customer, they did great with our roofing; there was a lot to do and they did even more than what was part of the contract. We were very satisfied and have worked with them on more projects now."
VA Homeowner
"They were great. I was more than happy all the way around. Tawanda's the best. The office, the work, everything was great."
Charles S.
Dist Htgs, MD
"I had scheduling and clean up issues with the crew, but the overall work is okay! Getting the work done was a challenge!"
Jim H.
Annapolis, MD
"It is very expensive and I received a phone call saying that they were going to put gutters on the roof but there were no gutters installed. They were not clear about what they were going to do as far as what part of the roof they were going to replace."
MD Homeowner
"Things were done efficiently."
Laurence U.
Acton, MA
"They did fix the roof quick and timely because I had a deadline to meet! They were able to help me! I did not lose my homeowner insurance!"
MD Homeowner
"They were very professional. They did an amazing job."
Juliana J.
Washington, DC
"The financing piece was all just disjointed and it wasn't clear."
MD Homeowner
"The company is very good and did a wonderful job!"
MA Homeowner
No review comments provided
MD Homeowner
No review comments provided
Richard M.
Fall River, MA
No review comments provided
MD Homeowner
No review comments provided
William C.
Shady Side, MD
No review comments provided
DC Homeowner
No review comments provided
MD Homeowner
No review comments provided
DC Homeowner
No review comments provided
Brandon S.
Fredericksburg, VA
No review comments provided
Zina S.
Capitol Heights, MD
"on time, good estimate of time, neat and clean. answered all my questions."
MD Homeowner
"Yes I plan too. The initial information and patience of Mr. Sellner to listen to my multiple questions, the pleasant conversation with Sarah when I suddenly had a change of heart about financing the project. An finally Mr. Antonio Segovia professionalism on the install date."
Lashaune B.
North Brentwood, MD
"Everything was satisfactory from the guy coming in, initially, to the workers doing the work. Everyone was polite and very helpful. It was very easy and quick. The only issue that I did have was trying to make the apointment. It was taking too long since the first time we ordered the product but they got it settled. Everything went really. Long Roofing is a good company with great customer service."
Karen M.
Beltsville, MD
"Excellent people to deal with priced right excellent people doing the job compleated the job in great time"
William P.
North Brookfield, MA
"We are completely satisfied with our shower remodel and your workers were great"
Richard K.
Winchester, VA
"Everything my salesperson told me that would be available was NOT. I had a concern about a situation that occurred at my home, I could not get in touch with the project manager on the day of installation, I called the office the next day seeking to speak with a supervisor"
Jeanette L.
Bowie, MD
"I am very satisfied with the work that they did and it was done in a timely manner."
Daniel S.
Hyattsville, MD
"The experience was easy, organized, precise - as planned. The Construction Team arrived, examined, organized - tore out the old and created the new - all in ONE DAY precisely as promised... With their hard work and my new bath linen - We have a beautiful bathroom. Thanks"
Patricia M.
Washington, DC
"The work was excellent, timely, and I felt that Long Roofing went above and beyond what I expected."
MD Homeowner
"Long Roofing did everything great. I have had no problems with Long roofing and have no complaints."
Beverly Z.
Silver Spring, MD
"I have an issue right now. They did not complete the work and I'm waiting for them to come and satisfy the situation."
Marc S.
Washington, DC
No review comments provided
Isatu J.
Odenton, MD
No review comments provided
Pete H.
Galena, MD
No review comments provided
MD Homeowner
No review comments provided
Khali N.
Washington, DC
No review comments provided
Wilma K.
Baltimore, MD
No review comments provided
Andrea W.
Hyattsville, MD
No review comments provided
MD Homeowner
No review comments provided
MD Homeowner
No review comments provided
Helena S.
Washington, DC
No review comments provided
Coreenia R.
Allenstown, NH
No review comments provided
Tara F.
Littleton, MA
No review comments provided
MA Homeowner
No review comments provided
William R.
Gaithersburg, MD
No review comments provided
Cecil F.
New Carrollton, MD
No review comments provided
Lynn S.
Petersham, MA
No review comments provided
Bryan R.
Bowie, MD
No review comments provided
VA Homeowner
No review comments provided
Debora B.
Baltimore, MD
No review comments provided
DC Homeowner
No review comments provided
Tiffany B.
Spottslyvania, VA
No review comments provided
Johanna D.
Somerville, MA
No review comments provided
Alicia B.
Saugus, MA
No review comments provided
Karen B.
Brookline, MA
No review comments provided
Edwin S.
Brockton, MA
No review comments provided
Corine C.
Hughesville, MD
No review comments provided
Cheryl T.
Tall Timbers, MD
No review comments provided
DC Homeowner
"As a matter of fact, I did recommend them to a friend and now she's getting hers done."
Stacey S.
Baltimore, MD
"They were prompt and they did a great job of explaining everything to me as the project progressed."
Veronica H.
Clinton, MD
"Would not recommend Long Roofing to anyone or ever use them again."
Clarence M.
Centreville, VA
No review comments provided
Laura L.
Mechanicsville, MD
No review comments provided
Maureen K.
Bel Air, MD
"They finished the job months ago and there are still palettes and materials in my yard. Also, my shutters were never put back up."
MA Homeowner
"We had our tub removed and had a walk-in-shower installed. The main reason for doing so as I need to have 2 knee replacements and I had great difficulty getting in and out of the tub. I love the shower, however the floor is very slippery!! Apparently Long Bath does not have a non slippery floor and if you place a film on the bottom of the shower the warranty is no longer honored!! I am upset as the installation was not at all inexpensive....and now I have to place a shower mat in our new shower for fear of slipping. Not happy about that at all."
Frankie B.
Rileyville, VA
"I thought Long Roofing did a very good job."
MD Homeowner
"They were very professional and answered all questions we had. They did great with cleaning up the property. They were very courteous and polite."
RI Homeowner
"Expensive"
MD Homeowner
"The install seemed to go well but I never had a supervisor on sight and the communication after the install has been zero."
Dwayne M.
Stafford, VA
No review comments provided
Clifton S.
Reisterstown, MD
No review comments provided
Leyla S.
Manassas, VA
No review comments provided
Michael G.
Arlington, VA
No review comments provided
Daniel B.
Upper Marlboro, MD
No review comments provided
VA Homeowner
No review comments provided
Malcolm D.
Epsom, NH
No review comments provided
Saundra B.
Baltimore, MD
No review comments provided
MD Homeowner
No review comments provided
Tina T.
STERLING, MA
No review comments provided
Wendy D.
North Beach, MD
No review comments provided
Brenda P.
Glenn Dale, MD
No review comments provided
Tess B.
Bryans Road, MD
No review comments provided
MD Homeowner
No review comments provided
DC Homeowner
No review comments provided
Shawn H.
Severn, MD
No review comments provided
MD Homeowner
No review comments provided
MD Homeowner
No review comments provided
MD Homeowner
No review comments provided
Brad W.
Dundalk, MD
No review comments provided
MA Homeowner
No review comments provided
MD Homeowner
No review comments provided
MA Homeowner
"They did very good work. The people were excellent, pleasant, efficient, and timely."
Edna S.
Springfield, VA
"Alex was wonderful. He was available during the daytime or evenings."
Mario N.
Silver Spring, MD
"I find them expensive."
Jerry F.
Woodbridge, VA
"The installers made a dents on my gutters and they didn't pick up the nails on my driveway. They were driving away when I had to flag them down to come clean up the driveway. They left some debris on the gutters too."
MD Homeowner
"They did my roof and now working on my siding."
Rosemarie G.
Worcester, MA
"Exceptional customer service and outstanding product!"
MD Homeowner
"We appreciated them for installing the window and AC. They were very professional and on time. Overall we are very satisfied."
MD Homeowner
"They did a great job."
Jim D.
Berkeley Springs, WV
No review comments provided
Darlene T.
Halethorpe, MD
No review comments provided
Mike H.
Sparrows Point, MD
No review comments provided
K.J.A.
Frederricksburg, VA
No review comments provided
MA Homeowner
No review comments provided
Rochelle C.
Upper Marlboro, MD
No review comments provided
VA Homeowner
No review comments provided
Jeffrey L.
Haverhill, MA
No review comments provided
John J.
Gloucester, MA
No review comments provided
Colleen S.
Springfield, VA
No review comments provided
W.A.M.
Manassas, VA
No review comments provided
MD Homeowner
"my neighbor asked me about roof. I told her about it"
MD Homeowner
"Had a new fiberglass front door installed in a few hours. Came sooner than expected."
Art M.
New Carrollton, MD
"There is a lot to say, but the conclusion is don't use Long Roofing unless you want failure."
MD Homeowner
"Was disappointed in how an issue regarding our gutter install was handled."
Will D.
Gaithersburg, MD
"They were very nice. Cleaned up thier mess. Thought they were very"
Silva J.
Boonsboro, MD
"The guys did excellent work."
MD Homeowner
"Everything went smoothly. It was a good job and good installation. There was some confusion with sales, but no the installation."
Chandler B.
WEST YARMOUTH, MA
No review comments provided
MD Homeowner
"My experience with Bobby during the sales process was exceptional as was my experience with Eddie and his crew during the installation. That being said there was a problem with two of the doors and here I sit 5 weeks later and haven't heard a word about when someone is coming to replace them. I was told it should be in a couple of weeks."
Gayle A.
Vienna, VA
"The salesperson was good and knowledgeable. The workers were professional and got the job done. The finished work could have been better. They could have hid the nail holes and covered the blemishes. I think they were in a rush because it was raining."
Marcus G.
Charles Town, WV
No review comments provided
MA Homeowner
No review comments provided
Dorothy C.
Upper Marlboro, MD
No review comments provided
Carol Q.
Wilmington, MA
No review comments provided
Fellip M.
Revere, MA
No review comments provided
MD Homeowner
"There was a little damage to my driveway done. I have been trying to get them to respond for two months to repair it and they keep brushing me off."
MD Homeowner
"They were prompt and professional."
MD Homeowner
"There are too many things to write that caused our rating. The biggest is lack of communication, lack of caring from the PM even though things were eventually solved, and too many issues for a company like Long."
Jessica S.
Columbia, MD
No review comments provided
T.J.J.
Baltimore, MD
No review comments provided
MD Homeowner
"I'm satisfied. I didn't have any problem with what they did. They did a nice job for me. I didn't have any complaints. They fixed it. It's all good. I have recommended them to other people."
Robert C.
Warrenton, VA
"The overall responsiveness, was not good."
MD Homeowner
No review comments provided
Lisa R.
Sterling, VA
No review comments provided
Laura A.
Annandale, VA
No review comments provided
Billy A.
Hampton, NH
No review comments provided
Jay N.
Germantown, MD
No review comments provided
Amanda B.
Rockville, MD
No review comments provided
VA Homeowner
No review comments provided
Marquita C.
Frederick, MD
"They were very professional and on time. They were really knowledgeable with what they were doing. The price was higher than expected. That is because of their warranty and top materials. If you are looking for a reliable roof, choose them. If you are able to afford them, then go for it. They are on the pricer side."
MA Homeowner
No review comments provided
Verna P.
District Heights, MD
"The first day, they showed up with what I thought was a non-company vehicle because it had a different name on, which is why I docked a star. The guy showed up with a different company name, and then he turned around and got a Long Roofing sticker out of the car to put in the side, but it doesn't work like that. I guess Long Roofing was using subcontractors."
MA Homeowner
"They were at the time disorganized and unresponsive."
Mace C.
Alexandria, VA
No review comments provided
Efrem J.
Martinsburg, WV
No review comments provided
Calvin S.
Martinsburg, WV
No review comments provided
MD Homeowner
No review comments provided
Michael F.
Winchester, VA
No review comments provided
VA Homeowner
No review comments provided
MD Homeowner
No review comments provided
MA Homeowner
No review comments provided
MA Homeowner
No review comments provided
MA Homeowner
No review comments provided
MD Homeowner
"They were awesome! I had a problem and they came right away and talked to me about it. They were quick and friendly."
Tiffany R.
Fitchburg, MA
"COVID made it changeling to communicate with them."
MD Homeowner
"They were professional from start to finish. My roof is lovely. They had lots of color options to choose from."
MD Homeowner
"They did an excellent job and were professional and on time. They did a great job cleaning up. I am using them again."
MD Homeowner
"Make sure you watch over them. They don't speak English and are very tough to communicate with. They are not wise to use harnesses. Make sure once again that you follow up and make sure they do everything that is written in the contract."
MA Homeowner
"I selected Long Roofing due to their history of excellence and their reputation. I found that the presentation was outstanding, however, the product aspect of it left much to be desired. They didn't do what they said they were going to do."
Elinor H.
District Heights, MD
"The service was great, timely, and professional."
MD Homeowner
No review comments provided
Allison A.
Odenton, MD
No review comments provided
DC Homeowner
No review comments provided
VA Homeowner
No review comments provided
Craig B.
Woodbridge, VA
No review comments provided
Antoinette W.
Hyattsville, MD
No review comments provided
Shannon M.
Clinton, MD
No review comments provided
MD Homeowner
No review comments provided
Matthew P.
Monson, MA
No review comments provided
Ann H.
Fairfax, VA
"The crew was very efficient during the day of installation. The only break taken was for lunch."
Cornelius P.
Mattapan, MA
"The crew worked very hard and efficiently. Our roof was quite complicated with a steep pitch (it's an old Victorian in Malden, MA). We were very pleased with the results."
Emily J.
Malden, MA
"This was the first time that we needed to have a home roof replacement. It went well, from the estimate on through to the finish. We are satisfied with the whole process. Thank you."
MD Homeowner
"They have not followed up with me."
Dillard B.
Ft Washington, MD
"They are one of the best efficient companies I have ever worked with. They did an excellent job. I would recommend them to anyone. They deserve10 stars."
Venessa C.
Temple Hills, MD
"I am not happy with the workmanship. It was done poorly."
MD Homeowner
No review comments provided
Tania B.
Stafford, VA
No review comments provided
Wynola W.
Baltimore, MD
No review comments provided
NH Homeowner
No review comments provided
David B.
King George, VA
"I was pleased with quanity of the work and the clean up process."
Lillie H.
Owings Mills, MD
"I really like my salesperson. He came out and explained everything very detailed. The only issue I had was getting in touch with someone after the roof was installed."
DC Homeowner
"They were efficient, clean, and did a good job."
Vanessa H.
Washington, DC
No review comments provided
Gabriel P.
Lanham, MD
No review comments provided
DC Homeowner
No review comments provided
MD Homeowner
No review comments provided
Clinton H.
BALTIMORE, MD
No review comments provided
Mark F.
Prince Frederick, MD
No review comments provided
William J.
Annandale, VA
No review comments provided
Julia B.
Brockton, MA
No review comments provided
Douglas C.
Buzzards Bay, MA
"I felt the process was very good. Excellent. I had a 3 hour conversation with the salesman, and he didn't push me to buy. It was a very lowkey experience, and I learned a lot. Sometimes I asked the same questions several times, maybe I didn't absorb the answer, but he still didn't get frustrated."
Virginia W.
Martinsburg, WV
No review comments provided
MD Homeowner
No review comments provided
Robert C.
Marlborough, MA
No review comments provided
MD Homeowner
No review comments provided
Phylis R.
Hyattsville, MD
No review comments provided
Vaughan J.
North Attleboro, MA
"They were pretty slow but they did a good job at the end. They kept moving the date on me and that is what I did not like."
Brad B.
Attleboro, MA
No review comments provided
Steven O.
Lusby, MD
"The roof job was exceptional (cleanup could have been better, lots of nails and debris left in driveway and yard). The guttering was not so great. One of the gutters leaks out of the sealed end (large leak) and there are facings under the gutter that do not match up in the front of the house. Still waiting for the project manager to contact me to get resolution to fix."
Tonia S.
Berkeley Springs, WV
"The work was done in a timely manner.The cleanup was great. The shower so far has been fantastic."
Magaret M.
Baltimore, MD
No review comments provided
Melissa A.
South Dennis, MA
No review comments provided
Minnetta C.
New Carrollton, MD
No review comments provided
Joseph H.
Milton, MA
No review comments provided
VA Homeowner
No review comments provided
James B.
Rockville, MD
No review comments provided
Donnell J.
KING GEORGE, VA
No review comments provided
Jessica J.
Columbia, MD
No review comments provided
Jeremy T.
Douglas, MA
No review comments provided
DC Homeowner
No review comments provided
MD Homeowner
"It was very efficient. They were on time, and they kept me updated."
MD Homeowner
No review comments provided
Beverly R.
Hyattsville, MD
No review comments provided
Jamie B.
Chesapeake Beach, MD
No review comments provided
Chris B.
College Park, MD
No review comments provided
Patricia F.
Washington, DC
No review comments provided
Bernard R.
East Bridgewater, MA
"They do a great job,and make sure everything are moved and clean."
MD Homeowner
"Storm door came damaged. Took 4 weeks to replace. Replaced with another storm door that didn't match the same specs, still waiting for the 2nd replacement."
Deena D.
Pasadena, MD
No review comments provided
DC Homeowner
No review comments provided
Russell G.
Sterling, VA
No review comments provided
MD Homeowner
No review comments provided
Jessica A.
Woodbridge, VA
No review comments provided
Dale S.
Newmarket, NH
No review comments provided
MD Homeowner
No review comments provided
NH Homeowner
No review comments provided
Kezia R.
Gwynn Oak, MD
"They were timely, friendly, efficient, helpful, and responsive."
MD Homeowner
"The crew for the windows and the roof were outstanding. Aaron was able to address all issues on the spot, and I couldn't ask for a better person."
VA Homeowner
No review comments provided
Debbi B.
Spotsylvania, VA
No review comments provided
Harry M.
Glenarden, MD
No review comments provided
Roxie L.
Laurel, MD
No review comments provided
Kathleen A.
Hagerstown, MD
No review comments provided
Dennis M.
Waltham, MA
No review comments provided
Andrea S.
Allenstown, NH
No review comments provided
Pablo M.
Reisterstown, MD
No review comments provided
P.S.A.
Abingdon, MD
No review comments provided
Michael S.
Huntingtown, MD
"The"
Harold M.
Fort Washington, MD
"This company overcharges and underdelivers. It's been over a year and half and I still don't have a completed roof. My two neighbors asked if I would use this company and I empathically said no."
Richard B.
Washington, DC
No review comments provided
Mary A.
Woodstock, VA
No review comments provided
Jane P.
Silver Spring, MD
No review comments provided
MD Homeowner
No review comments provided
Eugene P.
Hyattsville, MD
"When they did the work, something was done incorrectly and it rained that night. I called the project manager that evening and he had someone come out the next morning and fix the issues. This really stood out to me. However, they have not sent me the warranty."
Kevin L.
Washington, DC
"We are very pleased with the purchase process and installation."
Sheila L.
Indian Head, MD
No review comments provided
Wayde D.
North East, MD
No review comments provided
Patricia F.
Woodbridge, VA
No review comments provided
Clara C.
Washington, DC
No review comments provided
Douglas B.
Peabody, MA
"We have used Long Roofing in several home improvements such as our deck, fence, and roof."
Rhonda W.
Point Of Rocks, MD
"Great experience, from start to finish."
Chad J.
Washington, DC
"They did excellent work."
MD Homeowner
"I would definitely recommend them to a friend or family member."
Mary P.
Ridge, MD
No review comments provided
Sheridan F.
Clear Brook, VA
No review comments provided
Cindy S.
Vienna, VA
No review comments provided
VA Homeowner
No review comments provided
MA Homeowner
No review comments provided
Denise W.
Clinton, MA
No review comments provided
MD Homeowner
No review comments provided
VA Homeowner
No review comments provided
Pedram A.
Bel Air, MD
No review comments provided
Kenny R.
Providence, RI
"The work was great the bathroom looks fan tastic, we are very pleased. The team worked great we hardly new they where in the house.Thank you."
Patrick L.
Upper Marlboro, MD
No review comments provided
Edward A.
Frederick, MD
No review comments provided
MD Homeowner
"I notified Long that I wanted a report from the inspection. The salesman told me that there would be an inspector. I never saw the inspector. Long is giving me a difficult time getting the inspection report. I have wrote letters to them and I haven't gotten a response."
Stephen C.
Alexandria, VA
"I am really happy with what they did. The price was a little steep but since I worked for them years ago and with everything going on with the pandemic, they worked with me on the price. I was really satisfied with that."
Mark M.
Upper Marlboro, MD
No review comments provided
Michael F.
Inwood, WV
No review comments provided
Brian S.
Leesburg, VA
No review comments provided
MD Homeowner
No review comments provided
MD Homeowner
No review comments provided
Anisha D.
Baltimore, MD
No review comments provided
Kathy F.
Westminster, MA
No review comments provided
Elizabeth H.
Silver Spring, MD
"They damaged our property and did not follow up. They said they were going to fix the damage and we have not heard anything back. Someone was sent out to inspect the property but we have not heard anything in months. They were able to give me a quote for my roof in one day but are not able to come out and fix the damage caused."
MD Homeowner
No review comments provided
Mia R.
Lexington, MA
No review comments provided
Leroy K.
Baltimore, MD
No review comments provided
Catherine L.
Smithsburg, MD
No review comments provided
Deloris S.
White Plains, MD
No review comments provided
Dorothy G.
District Heights, MD
No review comments provided
MD Homeowner
No review comments provided
Judy G.
Rehoboth, MA
No review comments provided
VA Homeowner
No review comments provided
Jane A.
Fort Washington, MD
No review comments provided
Kathy R.
Columbia, MD
No review comments provided
Ethel T.
Upper Marlboro, MD
No review comments provided
Frank W.
Columbia, MD
No review comments provided
Ricky R.
Waldorf, MD
No review comments provided
Barry I.
Arlington, VA
No review comments provided
MD Homeowner
No review comments provided
Flora G.
Alexandria, VA
No review comments provided
Claudette S.
Templeton, MA
No review comments provided
Alvin K.
Bowie, MD
No review comments provided
Debra L.
Baltimore, MD
No review comments provided
Allison H.
North Attleboro, MA
No review comments provided
MD Homeowner
No review comments provided
Alma P.
Mc Lean, VA
No review comments provided
Deborah R.
Front Royal, VA
"The overall process was fast and streamlined. Although follow up a few days later with some issues took longer than expected but in the end got resolved."
Ronald M.
Cheltenham, MD
No review comments provided
Chris V.
Manassas, VA
"They did a beautiful job. However, they had to come back two more times to satisfied it."
MD Homeowner
"I have no comment."
MD Homeowner
"The salesmanship and the installation was great!"
MD Homeowner
"They were not very responsive."
Lillian B.
Annapolis, MD
"They did a very good job and they did it very quickly. I have received many compliments."
Sheila W.
Washington, DC
No review comments provided
Frank A.
Chantilly, VA
No review comments provided
MD Homeowner
No review comments provided
MD Homeowner
No review comments provided
VA Homeowner
No review comments provided
Roland T.
Burke, VA
No review comments provided
Ronald P.
Fort Washington, MD
"They did a fantastic job."
Charlie H.
Washington, DC
No review comments provided
Robert M.
Columbia, MD
No review comments provided
VA Homeowner
No review comments provided
Charles J.
Prince Frederick, MD
"I am a 3-time Long customer. Obviously, I would love to answer this question differently. And would have answered it differently in the past. But now you've done me severely wrong so, no, I will not be recommending you and will instead be recommending against you. You've had so many chances to make this right, and didn't. Shame on you."
Bill R.
Silver Spring, MD
No review comments provided
Greg M.
Great Mills, MD
"Awesome job and cleaned up afterwards; also was meticulous protecting floor and furnishings. My only recommendation...would have loved a stronger shower head; it would be nice if customers had a choice in shower heads. I've decided to use my old shower head (a Moen) but I will have to get a plumber to change it. The man who did the installation was very professional and courteous and worked very hard."
Rose Y.
Gambrills, MD
No review comments provided
Erma M.
Washington, DC
No review comments provided
Don G.
Annandale, VA
No review comments provided
June D.
Clinton, MD
No review comments provided
GREGORY C.
Savage, MD
No review comments provided
Melissa S.
Saugus, MA
No review comments provided
Nathan R.
Plymouth, MA
"yes strongly agree"
Vivian M.
Washington, DC
No review comments provided
Christopher B.
Milford, MA
"I would recommend Long Roofing to a friend or a neighbor, but I would tell them to make sure that everyone (project coordinator, project manager, product specialist, and onsite installers) they deal with is on the same page when it comes to receiving and implementing special instructions. Otherwise, there is the potential for mixed signals and property damage. However, I and my neighbors can't say enough positive things about the quality of the work that went into installing my new roof, gutter drips, and trimmings."
Reginald W.
Fairfax, VA
"Very prompt and professional"
Nathan D.
Woodford, VA
No review comments provided
VA Homeowner
No review comments provided
Howard L.
Annandale, VA
No review comments provided
Daryl W.
Sterling, VA
No review comments provided
W.A.M.
Mechanicsville, VA
No review comments provided
Michael A.
Davidsonville, MD
No review comments provided
Marian A.
Parkville, MD
No review comments provided
Cynthia F.
Frederick, MD
No review comments provided
Alfred P.
WASHINGTON, DC
No review comments provided
Renee B.
Manassas, VA
No review comments provided
Brandon S.
Nanjemoy, MD
No review comments provided
MD Homeowner
No review comments provided
Robin W.
Fredericksburg, VA
No review comments provided
MA Homeowner
"Wonderful experience from beginning to end."
Marcia G.
Randolph, MA
"I am happy with the people that did the roof."
Deborah A.
Tewksbury, MA
"The estimate process was wonderful and flawless. I was very pleased. It was the follow through on installment day that I was disappointed with. They came in an unmarked truck it was a subcontractor. We hadn't been told we would be receiving that. No one spoke English and I couldn't voice any of my concerns. We had some concerns about replacing some plywood. Due to the language barrier, I wasn't able to communicate any of that. I tried to contact the office and it was an hour or two before I could get in touch with anyone. They finally had someone come by but we were halfway through the day by then. They dropped debris on my flowers etc..There were multiple nails dropped down. They cleaned them up eventually but we had to be careful during the day. The install crew wasn't nearly as professional as we thought they should have been. We have noticed some inconsistencies now that we need to contact them about. I am not even sure how well the job was completed at this point."
Karen P.
Midland, VA
No review comments provided
Waveney B.
Washington, DC
No review comments provided
Michael H.
Lorton, VA
No review comments provided
Jarvies P.
Middle River, MD
"I would definitely recommend Long Roofing! 70 year old slate roof removed and architectural shingles put on. Beautiful job!"
Patricia E.
Pikesville, MD
No review comments provided
John K.
Fitchburg, MA
No review comments provided
Casandra R.
Burke, VA
No review comments provided
Sam B.
Elkton, MD
No review comments provided
Katherine C.
BALTIMORE, MD
No review comments provided
Mary S.
Washington, DC
No review comments provided
MA Homeowner
No review comments provided
John N.
Washington, DC
"I am calling them for a fence I want to have installed."
MD Homeowner
No review comments provided
DC Homeowner
No review comments provided
Patrick P.
Great Mills, MD
No review comments provided
Tink T.
Holderness, NH
No review comments provided
Don T.
New Market, MD
No review comments provided
Elgloria H.
Washington, DC
No review comments provided
MD Homeowner
No review comments provided
Keyonna S.
Washington, DC
No review comments provided
MD Homeowner
No review comments provided
Makeia J.
Clinton, MD
No review comments provided
Katherine S.
Laurel, MD
No review comments provided
Shawn G.
Groveland, MA
No review comments provided
Ellyn D.
Woodbridge, VA
No review comments provided
Carole U.
Clinton, MD
No review comments provided
James G.
BALTIMORE, MD
No review comments provided
Jeff K.
Damascus, MD
No review comments provided
Jason F.
Sterling, VA
No review comments provided
Timothy R.
Woodbridge, VA
"Nails were left in my neighbors yard and mine. Nails were left on the roof and the roof that i share with my neighbor. Trash had blown into my neighbors yard. My dryer vent was covered by a board. Staff was politely argumentative about the the issue. Did purchase another vent. Other vents were covered. Not sure how it will affect my home. I had a small blue tarp on my roof and asked that it be given to me. I was not but i found it in my neighbors yard."
Yolanda K.
Washington, DC
No review comments provided
Lolita W.
Baltimore, MD
No review comments provided
Danielle L.
Charles Town, WV
"Love the finished Roof and Doors. The quality of work and professionalism of the team was excellent."
Dan M.
Randolph, MA
No review comments provided
Jim B.
Spotsylvania, VA
No review comments provided
Richard B.
Denton, MD
No review comments provided
Mike S.
Hill, NH
No review comments provided
Jamie P.
Burke, VA
No review comments provided
MARTIN R.
Dundalk, MD
"I am 100% satisfied. The work is awesome. From the beginning to the end it was perfect and I have no complaints at all! They were clean, courteous, and everything was on point. I didn't have any problems!"
Warren F.
Hedgesville, WV
"The crew was extremely hard working! I thought for a while we were going to have some problems because only 1-2 spoke English. That didn't seem to be a drawback. If they needed to ask me a question they would go through the two that did speak English. It worked out fine!"
David A.
Culpeper, VA
No review comments provided
Gerald B.
WALDORF, MD
No review comments provided
Sharon T.
Silver Spring, MD
"Was very satisfied with the whole process"
Gary C.
Bryans Road, MD
No review comments provided
Maria R.
Fall River, MA
"There was a miscommunication about the work that was to be done but the foreman of the job site was very professional and worked very diligently to resolve the problem and in the end, the problem was solved without further issues!"
Dean P.
Ashuelot, NH
"They were great! They did everything in a timely manner just as advertised and they cleaned everything up!"
Janice C.
Alexandria, VA
No review comments provided
Joanne G.
Laurel, MD
"I met with the sales rep in April and thought the project would start within a reasonable time. I paid $8000 dollars down with the impression that that would get the project start. Before any work was done or any materials were delivered, there was a charge to the card that I had opened to finance the project. That meant that Long had $18,000, over half of the cost of the project and had not even started. Projects don’t work that way. No one had communicated with me about why this happened. Communication was poor. I was disappointed because Long has done other projects for us. Once the crew got started, they were very professional and got the project done. I’m pleased with the work."
Roscoe N.
Herndon, VA
"The team that entered my home were quick and professional. They were clean and added minimum intrusion on my daily life as they worked. I would certainly recommend long fence for good quality professional work."
Monique R.
Baltimore, MD
No review comments provided
P.A.M.
Marshfield, MA
No review comments provided
T.A.M.
Silver Spring, MD
"For the cost of the roof over $20K, the customer service was awful. I would not recommend them to anyone."
Michael W.
Upper Marlboro, MD
No review comments provided
Robert M.
Bowie, MD
No review comments provided
Catherine K.
Washington, DC
No review comments provided
Chuck D.
Salem, MA
"Mike was very informative. He told me everything I needed to know about the roof."
Francine T.
District Heights, MD
No review comments provided
Rodney G.
Gardner, MA
"I have never been so happy with such a utilitarian purchase in my life! My new roof mad my 26 year old house look brand new!"
Jessica H.
Locust Grove, VA
No review comments provided
John G.
Annapolis, MD
No review comments provided
Sabrina S.
Fort Washington, MD
No review comments provided
Rhonda Y.
Hyattsville, MD
"So happy with the new roof, very professional company!"
Marilyn M.
Elkton, MD
"Great company and people"
Andrew P.
Garrett Park, MD
"The roof is great but I've been waiting 2 weeks for them to remove a pallet of unused shingles and I'm sure i have a large patch of dead grass in the middle of my small front yard."
John G.
Poolesville, MD
"The workers were so professional and did everything in a timely manner. I loved the process from beginning to end. I am really satisfied and they couldn't have done it any better."
Dorothy G.
Baltimore, MD
No review comments provided
Darrell W.
Baltimore, MD
No review comments provided
Robert V.
Havre De Grace, MD
No review comments provided
Oscar M.
Southbridge, MA
No review comments provided
Jason M.
North Brentwood, MD
No review comments provided
Phyllis H.
Hyattsville, MD
No review comments provided
Kay M.
Upper Marlboro, MD
"They were very courteous and timely. We are very satisfied with the job."
Lorraine J.
Crofton, MD
"It was a very nice experience and they are very professional."
Bruce S.
Foxboro, MA
"Long Roofing did an excellent job installing our new front door. It looks great and I think the materials are top notch. What I really like is the lifetime warranty if there are any problems."
Stephen P.
Laurel, MD
No review comments provided
Rozlyn C.
Laurel, MD
No review comments provided
Doris W.
Mattapan, MA
No review comments provided
Tracy T.
Falling Waters, WV
No review comments provided
Gayle A.
Vienna, VA
No review comments provided
Gail K.
Hyattsville, MD
No review comments provided
Jason C.
Laurel, MD
No review comments provided
Frederick K.
Aberdeen, MD
No review comments provided
Mark E.
Leesburg, VA
"The service was really helpful."
Donna H.
Clinton, MD
No review comments provided
Tony D.
Saugus, MA
No review comments provided
Charles G.
Randolph, MA
"The only thing that concerns me is the seemingly flimsy base of the shower. There is too much movement, I hope it doesn't crack in the future. My suggestion is that they install cast iron bases. This would be in my opinion a great improvement, otherwise everything else except the late arrive of the shower door seems pretty good. Fritz S."
Frederick S.
Rockville, MD
No review comments provided
Thomas B.
Woonsocket, RI
No review comments provided
Creg S.
Fairfax, VA
No review comments provided
George C.
Herndon, VA
No review comments provided
Dianna O.
Nashua, NH
"LR did a great job. All of my neighbors are noticing my new roof and asking questions. The house looks really good."
Sherene L.
Waldorf, MD
No review comments provided
Jason W.
Springfield, VA
No review comments provided
Emma V.
Greenbelt, MD
No review comments provided
Joseph S.
North Oxford, MA
No review comments provided
Qui T.
Taunton, MA
No review comments provided
Joey B.
Windsor Mill, MD
No review comments provided
Scott H.
Fredericksburg, VA
"LR gave us a quality job well done that made us completely and totally happy. It was a great experience."
Nancy G.
Chester, MD
"Don't do it!"
Felicia H.
Bowie, MD
"The company should be more knowledgeable when having to place the satellite dishes back on the roof."
Manuel R.
Elkridge, MD
No review comments provided
Tom L.
Davidsonville, MD
"Long Roofing is one of my favorite companies. I heard about them on the tv and radio and I am very satisfied with their quality of workmanship and timeliness. I have already recommended them to friends without any hesitation."
Emmanuel N.
Ashburn, VA
No review comments provided
Greg B.
University Park, MD
"They did a wonderful job and cleaned up very nicely. I am very satisfied with them."
Leon G.
Manchester, NH
"I heard of them on the radio and everything they say on the commercial is completely true and they do a good job in a timely manner considering the weather."
Dustan C.
LONDONDERRY, NH
"They cleaned up after themselves, they were here on time, and they did a great job. The whole thing was great, I have no complaints."
Donald K.
Mechanicsville, MD
"The staff and workers were on time and professional at all times. They took the time to answer my questions and give an explanation of what they were doing."
Steven G.
Front Royal, VA
No review comments provided
Randall P.
Montross, VA
No review comments provided
Jen D.
Bowie, MD
No review comments provided
Judy B.
Hyattsville, MD
No review comments provided
Cathy P.
Laurel, MD
No review comments provided
Walter H.
Clinton, MD
No review comments provided
Dwayne R.
East New Market, MD
No review comments provided
Eudese L.
Dorchester, MA
No review comments provided
Bill D.
Perry Hall, MD
No review comments provided
Marsha R.
Springfield, VA
No review comments provided
Marcia P.
Capitol Heights, MD
No review comments provided
JOHN S.
Upper Marlboro, MD
"Kurtis is outstanding. His salesmanship is superb. His explanation is what made us decide to use Long Roofing. The crew was outstanding and worked super hard."
Annette C.
Everett, MA
"We have been incredibly happy with every project Long has done for us!"
Matthew G.
Bowie, MD
"The crew arrived on time in the morning. They worked very quickly and efficiently. The sides of the house were covered to prevent any damage. There was no damage to any shrubs of any kind. The yard was cleaned of ALL debris. I could not find any except less than a handful of small pieces. There were also NO nails anywhere in the yard or driveway."
Roderick H.
Warwick, RI
No review comments provided
Linda L.
Frederick, MD
No review comments provided
Sam C.
Chesapeake Beach, MD
No review comments provided
Catherine S.
Dundalk, MD
"They were very professional and that's why I checked with them first on an estimate."
Sean C.
Arlington, VA
No review comments provided
Kenneth T.
Columbia, MD
No review comments provided
David B.
Fredericksburg, VA
"I have windows on my house from Long Roofing and this was for the two garage windows. All done as promised and professionally. Great job on all fronts. Thank you. Mitzi."
Mitzi A.
Millersville, MD
No review comments provided
Audrey Z.
Columbia, MD
"They were efficient. They showed up on time. I did have a little problem and the next day they came down and fixed it right away. They followed up with me to make sure everything was okay. They were all polite and they were here on time. They cleaned up after they finished the job."
Manny P.
Newbury, MA
"They did a good job."
Rebecca B.
Brockton, MA
No review comments provided
Nate E.
Rockville, MD
No review comments provided
Dean M.
Groveland, MA
"I was very please withed the service from Long Roofing. I am happy I used Long Roofing for my roof problem."
Doreth G.
Washington, DC
No review comments provided
Tahir K.
Gaithersburg, MD
No review comments provided
Felicia A.
Germantown, MD
No review comments provided
Jerald T.
Washington, DC
No review comments provided
Cynthia C.
Edgewood, MD
No review comments provided
Katie H.
Clarksburg, MD
"The windows are great. Didn't expect the damaged lawn and small pieces of insulation and plastic materials that were left in front and back lawn. I would highly recommend being present and supervising the job until they pack up and leave and do a thorough walk through with head install guy."
Charlene M.
Brockton, MA
"I'm very happy with the quality of materials and workmanship. I would recommend them."
Rebecca L.
Worcester, MA
No review comments provided
Page F.
Oxon Hill, MD
No review comments provided
Frank H.
Martinsburg, WV
No review comments provided
Juan A.
McLean, VA
No review comments provided
Howard H.
Baltimore, MD
No review comments provided
Pamela V.
Clinton, MD
No review comments provided
Michael B.
Dumfries, VA
No review comments provided
Lucia L.
Sumerduck, VA
No review comments provided
Paula B.
Peabody, MA
No review comments provided
Darryl B.
Brandywine, MD
No review comments provided
Madalyn W.
Annandale, VA
No review comments provided
LaVon P.
Indian Head, MD
"They were great, professional, and I love the work they did."
Morris M.
Richmond, VA
"I was not impressed by the guided question and response sales presentation I originally received. This was not the fault of the gentlemen who made the presentation, since this was the way they were trained to do the job. Mr. Dodge was great: knowledgeable, informative, and professional. We were offered excellent materials and a very good price. The crew knew their stuff, got the job done, and cleaned up thoroughly, all in one day."
James M.
Silver Spring, MD
No review comments provided
Harris T.
Washington, DC
No review comments provided
Brian H.
Alexandria, VA
No review comments provided
Amber O.
Webster, MA
"They gave professional service and worked in a timely manner to repair my roof. I was also impressed with their clean up."
Carolyn K.
Washington, DC
"I was satisfied with it!"
Deloris W.
Capitol Heights, MD
"All questions were answered. The crew that came out was phenomenal. I was impressed. They were timely and fast. The only delay was that the shingles got put on the truck in the wrong position so they had to wait an hour. They were ready to get going. They were great. I was really impressed."
Patrick P.
Rutland, MA
"We would never recommend working with this company. It was an extremely stressful process. There was very little and insufficient communication. The quality of the work in the end is fine because of our own intervention. Prepare yourself for working in very difficult circumstances if you would like to work with this company."
Patty V.
Washington, DC
"I was very pleased with the starting time ,and the entire process. I appreciated the way staff cleaned up when the job was completed. At this time I am happy I invested in my new roof."
Shirley T.
Washington, DC
No review comments provided
Ken C.
Falls Church, VA
"The mask ordeal got me really mad. I was going to buy a fence through Long Roofing but now I am not sure. "
Wayne K.
Springfield, VA
No review comments provided
Colleen M.
Brooklyn Park, MD
No review comments provided
Tracy C.
Alexandria, VA
"I simply would not recommend them because they have not responded back to the issue I called them about with my gutter that was cracked by one of the workers. They did a good job on the roof."
Ronald R.
Middle River, MD
"Long bath does excellent work, the guys from beginning to end were courteous, respectful and on time, we were so pleased with the work and the detailing that we decided to have them do our other bath room,"
Avon B.
District Heights, MD
No review comments provided
Bill C.
New London, NH
No review comments provided
Stephan L.
Leominster, MA
No review comments provided
Karen L.
Acton, MA
No review comments provided
Frank D.
Aberdeen, MD
"Overall I am pleased with Long Roofing. I have to say one thing though, I haven't' gotten a statement on when the first payment is due. John said the interest would be 7% but I haven't gotten anything like that. I got something yesterday but it was just a standard statement. It didn't tell me what my monthly statement would be."
Rosalie H.
Waldorf, MD
No review comments provided
Michelle L.
Washington, DC
No review comments provided
April M.
Washington, DC
No review comments provided
Carlton S.
Upper Marlboro, MD
"Wonderful experience and great windows!"
Michelle C.
Springfield, VA
"I strongly recommend Long Roofing. They did a great job on my roof. I wasn’t home when the crew did the job. When I got home everything was clean."
Zakia D.
Springfield, VA
"Long Roofing is great except for some of the office associates. At least, two of the associates I spoke with were very rude and "passed the buck" to another associate. The workmanship is beautiful! The workers that installed my roof were very polite and considerate. I love my new roof!! Thank you, Long Roofing!!! The gentlemen that spoke to me and my son, before signing the contract were very polite and answered all of our questions. Thank you!!"
Sharon K.
Halethorpe, MD
"If we weren't on top of things we would've been left with about 1/2 of the roof with rotten wood on house and garage. Had to ask for it to get replaced. Clean up was not satisfactory. Still finding and cleaning up roofing nails months later. Brother actually stepped on one and couldn't walk on foot for a week. Dented a downspout. Threw away gutter guards (that are visible) and was replaced but with wrong size. Doesn't stay on. Took down TV antena and didn't place back. Should've had a supervisor on duty, if not all day at least hours or several check back visits. Maybe actually give one of the crewman some authority to make decisions would be more productive. The crew that did add gutters to garage were very professional, sincere, fast, informative and outstanding. When reminding a supervisor that did show up about an issue with our gutters on the house, was told to ask the gutter crew how much it would cost and asked them to give me a quote "
George P.
Arlington, VA
"Kurtis was extremely knowledgeable and thorough when he came to explain the company and the installation process. I look at all of the roofs around my neighborhood differently! :)"
Meredith T.
Winchester, MA
No review comments provided
John F.
Sperryville, VA
No review comments provided
Sharon L.
Jessup, MD
"I don't understand the paying process. I have no idea how that is going to work."
Katy B.
Cotuit, MA
"Everyone was very professional and polite. I was extremely satisfied with the clean up of the yard. They were wonderful. I don't have anything bad to say about Long Roofing."
Mike H.
Whitman, MA
No review comments provided
Jason Z.
Warrenton, VA
"A very pleased with my interaction with Long roofing from the beginning to the end. This was a major project for me and the took the time to address my concerns and to describe the work they would do. I contacted numerous roofing companies and this was the only one that was not going to do patch work. My neighbors comment to me about what they saw the works do and the amount of debris they took of the roof and the amount of materials the used. If you want a job done complete and right I recommend Long Roofing."
Tilwana W.
Baltimore, MD
No review comments provided
John W.
Bowie, MD
No review comments provided
Paul L.
Upper Marlboro, MD
No review comments provided
George T.
Upper Marlboro, MD
"The quality of the roof allowed us not to hear the rain outside as before we could hear the rain."
Frankie S.
Washington, DC
No review comments provided
Gloria B.
Washington, DC
No review comments provided
Eric A.
King George, VA
No review comments provided
Theodore K.
Temple Hills, MD
No review comments provided
Johnnie T.
Washington, DC
"I was amazed at how professional they were and the way that everything was cleaned up. You could not tell that any work had been done. I am very satisfied and I really appreciate the work that was done."
Evelyn J.
Washington, DC
No review comments provided
Larry A.
Chantilly, VA
No review comments provided
Randy W.
Odenton, MD
No review comments provided
Claudia S.
Arlington, VA
"They're an excellent company and I'm really pleased with their workmanship and professionalism."
Valerie O.
Monrovia, MD
"They were on time, prompt and got the job done effectively."
Donna H.
Fairfax, VA
"Long Roofing was prompt and very efficient. It took them one day to get it done. It is a very nice shower. I am very glad that we arranged to have it done."
Donna S.
Hagerstown, MD
"Shower liner comes in 1 size! My shower liner was not measured correctly! It took 2 days & the job was unsatisfactory."
Cheryl H.
Falling Waters, WV
No review comments provided
Donna M.
Windsor Mill, MD
"We were very satisfied with the entire process, from the sales agreement to the work that was done. It was timely and you met all of our expectations."
Melvin J.
Accokeek, MD
"They are very professional and courteous. The roof was done accurately and on time as they said."
L.A.J.
Waldorf, MD
No review comments provided
Christopher B.
Exeter, RI
"They did a great job. They were fast and efficient. They were here on time and worked very hard all day."
Cindy E.
Monrovia, MD
"Upmost professionals, courteous, and thorough. They are phenomenal. I had my bathroom, some windows, and doors done with them. The warranties are terrific."
Amy-Jo P.
Crofton, MD
No review comments provided
Pinesha H.
District Heights, MD
"We had a good team and everything turned out well. Overall, everything is excellent."
Zosimo T.
Takoma Park, MD
No review comments provided
KATHY D.
Mechanicsville, MD
"I would give them all 5 stars."
Derrick P.
Springfield, VA
No review comments provided
Camille E.
Capitol Heights, MD
"Outstanding customer service"
Ann C.
Andover, MA
"Outstanding service!"
Norman T.
Annapolis, MD
"Details matter! The incorrect style was ordered. My house was "naked" for 2 weeks while the correct style was ordered. I tried to get ahead of this but I was ignored. This is my 2nd project with Long Roofing, it will be my last."
Judy P.
Springfield, VA
"They are a fantastic company."
Howard Y.
Oakton, VA
"I was very satisfied with job done. They had excellent quality and price."
Latonya H.
Baltimore, MD
"The product seems really good and looks good and I am pleased with the workmanship. My problem is with the financing and upfront communication regarding it."
Ivan B.
Laurel, MD
No review comments provided
Mary G.
Washington, DC
"I'm glad that they finished before the rain and got it fixed."
Aslsee R.
Washington, DC
"Long Roofing show up on time, kept the cost within budget and worked well as a team, they were very well managed."
Andrew M.
Newport, RI
"If anybody needs a recommendation for Long Roofing they can gladly contact me and I will give them an excellent recommendation. From the sales to the final product, I was extremely satisfied. The crew was professional and polite. I think they are great."
Brad W.
Mansfield, MA
No review comments provided
Willie S.
Brockton, MA
No review comments provided
Carol S.
Greenbelt, MD
No review comments provided
Joseph T.
Indian Head, MD
No review comments provided
John L.
Rockville, MD
No review comments provided
Joseph N.
Davidsonville, MD
No review comments provided
Arthur P.
Annandale, VA
"They did a great job but it is expensive."
Lois H.
Bel Air, MD
No review comments provided
Bessie M.
Baltimore, MD
No review comments provided
Daniel G.
Lorton, VA
No review comments provided
Adam M.
Washington, DC
No review comments provided
Bryan W.
Kearneysville, WV
"My experience with Long Roofing has been great. This is the third roof that we have gotten from them. Both my mom and sister have one. They are definitely a company that we trust."
Arnicia J.
Washington, DC
No review comments provided
Ulysses B.
Bowie, MD
No review comments provided
Hope S.
Big Pool, MD
No review comments provided
Matthew B.
Hamilton, VA
No review comments provided
Kennelle B.
Brockton, MA
No review comments provided
Sandra P.
Abingdon, MD
No review comments provided
Janet F.
Mashpee, MA
"The staffs at Long Roofing are courteous and professional. It's easy to deal with them."
Farntin H.
Herndon, VA
No review comments provided
Ricardo F.
Baltimore, MD
No review comments provided
Phil S.
Chelmsford, MA
No review comments provided
Julie W.
Medway, MA
"The 5 stars are for the construction crew who completed the job. They stayed until 9 pm to complete the work due to the slow down of the city work permit not being obtained prior to the job starting that day. I felt bad for all 3 men, they had such long drives to get home. I am pleased with my walk-in shower."
Michele W.
Hagerstown, MD
No review comments provided
Duane S.
Columbia, MD
No review comments provided
Danny M.
Bowie, MD
No review comments provided
John R.
Lawrence, MA
No review comments provided
Patrick A.
Fredericksburg, VA
No review comments provided
Patrick B.
Silver Spring, MD
No review comments provided
Daniel T.
Rockville, MD
No review comments provided
Cheryl W.
Hampstead, MD
No review comments provided
Karen J.
Sandwich, MA
No review comments provided
Mike S.
Reston, VA
"The presentation we received was done very well and the crew that installed the roof did a great job and the cleanup afterwards was excellent.We are glad that we had Long Roofing do the job!"
Daniel P.
Malden, MA
No review comments provided
Mike M.
Gainesville, VA
No review comments provided
Taneisha N.
Springfield, VA
No review comments provided
Hanna L.
Woodbridge, VA
"Huge mistake , will not recommend long bathRead the co. Reviews before choosing long bath"
Mia S.
WOODBRIDGE, VA
No review comments provided
Philip R.
Silver Spring, MD
"This is the worst dealings I have ever had with a company. I had to meet with president twice."
David J.
Falls Church, VA
"Everything was very nice, and they did exactly what they said they would do. They were very professional."
Selven E.
CAPITOL HEIGHTS, MD
No review comments provided
Adam B.
Kensington, MD
No review comments provided
Bill K.
Joppa, MD
No review comments provided
Stanley W.
Marydel, MD
"Workers cleaned up everything right away."
John A.
Windsor Mill, MD
"Very professional and offered alternatives I never had considered which were very helpful."
Bertie B.
Washington, DC
"They did a good job overall, professional and courteous. They try their best to work with you and resolve any problems or issues that come up."
Anel F.
Laurel, MD
No review comments provided
Mike S.
Reston, VA
"I felt like the salesperson was excellent. He was very thorough with his presentation and the prices were very reasonable."
Latonya H.
Baltimore, MD
No review comments provided
Stacey M.
Baltimore, MD
No review comments provided
Nicole E.
Upper Marlboro, MD
No review comments provided
Jane L.
Ashburn, VA
"See the above comments mentioned. "
Barbara G.
Baltimore, MD
No review comments provided
Mary G.
Washington, DC
"I'm in business myself as a mechanic. A guy came to me today with swirl marks in his paint and I took care of it immediately. That's how I like to work, they do not. I never got a contract, I have videos of water leaks and my wood burning stove has rust. I also got no follow up after the work was done."
Julian S.
Temple Hills, MD
"Our experience with the whole process for this job was very good start to finish."
Tom F.
Goldsboro, MD
"On the Long Roofing project, it was done in a quality, timely, and professional manner."
Cindy S.
Washington, DC
No review comments provided
Anna V.
Providence, RI
"From start to finish this was a very easy process. From meeting with Kurtis to discuss cost to Juan and his amazing crew. They were professional and knowledgeable. Would highly recommend them to anyone looking for an honest evaluation of the scope of the project and down to the boots on the roof pride in workmanship."
Phil S.
Chelmsford, MA
No review comments provided
Dave L.
Marshfield, MA
"The only problem I had with them was a property manager that came out here. When I called to talk to them about him they acted like they didn't want to talk about it. Everything else was great!"
William K.
Mechanicsville, MD
No review comments provided
Rosanna N.
Everett, MA
"I feel as though I got ripped off. I paid a lot of money to get a roof put on and did not get half of what I paid for."
Lonnie R.
Sparrows Point, MD
No review comments provided
Pinesha H.
District Heights, MD
"We have been homeowners for the past 30+ years and have used Long Roofing, Long Fence for the past 30+ years. We have found them to be perfect in handling all our necessary projects to include roofing, siding, shutters, doors and fencing. It means a lot to us to know Long appreciates our business."
John L.
Rockville, MD
No review comments provided
Marcia E.
Contoocook, NH
"We are not satisfied with the installation. Space was left for ventilation on the roof, which we did not want, as we live in the wooded area surrounded by rats and snakes. There is a leak in the gutter observed during rain. The ladder to our attic fell down during the roof installation and was not fixed. Finally roofing was very expensive and we are not satisfied with the service."
Aruna N.
Hyattsville, MD
"All work completed in a day. Job was well done."
Valerie C.
Ashburn, VA
"Comparing work done @ neighbors's house our experience was that a "quick and dirty job was done". Started late (rain) left early. Cleanup was difficult as no tarp was used except to cover heat pump, as a result all the debre was scattered,,,one big mess. Spoke to Vanessa Monday with my complaints. She said she would call in 24 hrs. Today's Wednesday, she never called. The whole experience was very unsatisfactory. Still waiting for "after" picture."
Ruby M.
Springfield, VA
No review comments provided
Cindy E.
Monrovia, MD
No review comments provided
Duane S.
Columbia, MD
"Fast, efficient, and professional service. Estimate process and installation was problem-free. High quality work and excellent materials!"
Bill S.
Centreville, VA
No review comments provided
Nellie R.
Upper Marlboro, MD
No review comments provided
Eugenia G.
SALISBURY, MD
No review comments provided
Anlly B.
Lynn, MA
No review comments provided
Sima K.
Gaithersburg, MD
No review comments provided
Jose F.
Washington, DC
"Cost too much"
Jessie B.
Bowie, MD
"We were extremely pleased from the beginning with the salesperson to the end with Michael Boland."
Charles W.
Washington, DC
No review comments provided
Yvonne R.
District Heights, MD
No review comments provided
Helga R.
Mansfield, MA
"My experience was that once the process was completed it was great. Make sure that you advocate for your self during the work process.."
Pamela F.
Carver, MA
No review comments provided
Donald C.
Hollis Center, ME
No review comments provided
Jonna W.
Sterling, VA
"My roof was in great need of work. Long roofing did a wonderful job. The workers were courteous and professional. I would recommend them to my neighbors. ,, ,"
Alice O.
Avon, MA
No review comments provided
Terry F.
Woodbridge, VA
No review comments provided
Tara S.
Gwynn Oak, MD
No review comments provided
Frederick E.
Crofton, MD
"I am very pleased with the service. The workers are very professional and the sales representative did a good job."
Tekabshe C.
Oxon Hill, MD
No review comments provided
Fay O.
Hagerstown, MD
No review comments provided
Mark D.
West Bridgewater, MA
"Long Roofing was professional, courteous, and answered all of my questions. I appreciate all the hard work they put into repairing my home."
J.A.A.
Forestdale, MA
No review comments provided
Michael S.
Kingston, MA
No review comments provided
Robin W.
Hyattsville, MD
No review comments provided
Kathleen S.
Oxon Hill, MD
"It was one of the most flawless jobs/things done to my house. I would say they were the most trouble-free company I have ever worked with!"
Kimberly F.
Germantown, MD
"I would not recommend Long Roofing to a friend or enemy."
Patricia P.
Waldorf, MD
"I already did recommend them. "
Janice H.
Woodbridge, VA
No review comments provided
Charles T.
Carver, MA
"Our window replacement experience with Long was top notch from the sales process to installation and afterward.If you're in the market for new windows, don't decide on a vendor until you've met with Long. Their windows and installation are incomparable"
Ed C.
Alexandria, VA
"Long Roofing does good work!"
Lawrence J.
Ranson, WV
"Out of all the company's that came to give me an estimate and quote Long roofing was the most professional company by far. They had the best estimate and did an outstanding job on the project."
Ollie G.
Gaithersburg, MD
No review comments provided
Quianna C.
Upper Marlboro, MD
"I was very impressed with how Long Roofing went out of their way with the initial installation."
Jessica B.
Saugus, MA
"Jose was exceptional and professional. He was very helpful throughout the process."
Garnetta R.
Baltimore, MD
"Long Roofing provides an excellent product. The installers were courteous and cleaned up well. Overall I had a good experience with Long Roofing."
Claudia S.
Bristow, VA
No review comments provided
LUCY J.
Fort Washington, MD
No review comments provided
JOSEPH K.
Alexandria, VA
"We had a wonderful experience with Long Roofing, beginning with Richard's sales visit. We were highly impressed with the entire process."
Cherie B.
Leesburg, VA
No review comments provided
Anushka H.
Alexandria, VA
"From the start with our salesperson Teresa to the finished product, everything about Long Roof was fantastic."
Adam Z.
Montgomery Village, MD
No review comments provided
Norman H.
Manassas, VA
No review comments provided
Evelyn C.
Washington, DC
"Why would I recommend when I was courted through sales rep and given a false sense they are loyal to their customers? It only takes one thing to lose loyal customers. This one is not. I will pay what was installed but that is it."
Aaron W.
Glen Burnie, MD
No review comments provided
Gray M.
Annapolis, MD
No review comments provided
John S.
Potomac, MD
No review comments provided
Darlene B.
Clinton, MD
No review comments provided
JOHN V.
Silver Spring, MD
"The staff was kind, professional, courteous and efficient in their work."
Ann D.
North Andover, MA
No review comments provided
John C.
Haverhill, MA
"Great sales man who responded out in a timely manner and the crew who did the installation. Found a section where they moved the gutter and soffitt and exposed parts of the roof and have not come back to fix. This was late February when the work is done and it's March 17 and still no one has responded out to resolve the issue. Several calls were made back and forth with a manager but yet no one has come out to fix this."
Brandon H.
Pikesville, MD
No review comments provided
Blair P.
Winchester, VA
No review comments provided
Mary S.
Silver Spring, MD
No review comments provided
Von G.
Bryans Road, MD
No review comments provided
Cynthia H.
Londonderry, NH
No review comments provided
Michael P.
Pelham, NH
No review comments provided
Erik K.
Bowie, MD
No review comments provided
Stephen W.
Wrentham, MA
"The work they did and the materials look great. It's the fact that they did the bait and switch and left parts of the project untouched. Then, the attempt to get them to complete this work has been nothing less than a complete struggle!"
William M.
Colonial Beach, VA
"Minor problems with transition strips at three doorways."
Bertand R.
Chesapeake Beach, MD
No review comments provided
Saundra S.
Washington, DC
"They need to get people to speak English doing your roof because that was a problem I had with it. That is unfair to the customer to not have someone they can communicate with."
Eartha H.
Baltimore, MD
No review comments provided
Michael G.
Suitland, MD
No review comments provided
Tess B.
Bryans Road, MD
No review comments provided
Stephen B.
Bryans Road, MD
"I would recommend them to anybody. I love the work they do and how timely and courteous they are. I've recommended them to my brother."
LINDA W.
Woodbridge, VA
"They were very professional in answering any questions that I had. They not only took pictures before the work had started, they took pictures at the completion. I am totally satisfied with the results."
Vivian B.
Baltimore, MD
No review comments provided
Ronald P.
Woodbridge, VA
"I was a returning customer of Long Roof because many years ago they did a great job on my fence (my fence was over $15K USD). I thought this company would be able to complete my roof process without any issues, but I was wrong. Comparing what I paid, to what I received, I will not recommend Long Roofing to anyone. If possible I would like to file a complaint, I don't feel the period of time I have to pay off the loan should've been started until they actually completed the work. It took them months to to do so while I was receiving request to pay Long Roof. During this time my basement would flood from heavy due to their lack of professionalism."
Shawn R.
Fort Washington, MD
No review comments provided
Andrea Q.
Glen Burnie, MD
"My consultation with Kasondra was the reason why I chose Long over the other vendors I sought estimates from. She was the only one not threatened by my need to get multiple quotes; in fact she encouraged it. I wasn't pressured with "buy today" pricing gimmicks. She was very responsive to the additional questions I raised while still making a decision. And once the windows were installed, she helped me fill out the paperwork to get a rebate for energy efficiency with my gas company. The installation crew were professional and courteous; it was apparent the two gentleman worked well together. There wasn't a lot of small talk; they got to work, and they finished the job (11 windows!) on time within one day."
Amanda A.
Herndon, VA
No review comments provided
Roger P.
Potomac, MD
No review comments provided
Michell C.
Woodbridge, VA
No review comments provided
Frank C.
Burke, VA
"We had a leak in our roof, which Long Roofing promptly covered with a tarp until a new roof could be put on. They proposed a high-quality job and neatly did the work properly and on time. There appears to be no defects in their workmanship."
Peter M.
College Park, MD
"They did a very good job."
WILLIAM H.
Leonardtown, MD
No review comments provided
Owen G.
Warwick, RI
"This job was time sensitive and they exceeded my expectations. They got it done quicker than they thought."
Emmett W.
Baltimore, MD
No review comments provided
Kurt R.
Broadlands, VA
"I was very satisfied with the roofing and door installation. Josh was excellent."
Gay O.
Upper Marlboro, MD
No review comments provided
Lonnie B.
White Plains, MD
"The windows and sliding glass doors are beautiful! The work was excellent. My house is much quieter and energy efficient now. The gutters work great and the new trim is beautiful!"
Phillip S.
Columbia, MD
No review comments provided
Marie M.
Chester, MD
No review comments provided
Hollie Y.
King George, VA
"They were very professional. The work was done very professional. They had someone come back and quality check to make sure everything was done correctly."
Marlene S.
Fredrick, MD
No review comments provided
Delories S.
Fort Washington, MD
No review comments provided
Daniel C.
California, MD
No review comments provided
John L.
Annapolis, MD
"Prof, courteous timely manner"
Victor F.
District Heights, MD
No review comments provided
Sherri M.
Lanham, MD
No review comments provided
Rick S.
Washington, DC
No review comments provided
Alfred P.
Hamilton, VA
"They are a wonderful company to work with."
Cindy R.
Hurlock, MD
"I have used Long before for a different job. I was very pleased with the first job and that is why I used them again."
Sherry M.
Gainesville, VA
No review comments provided
Michele H.
Waldorf, MD
No review comments provided
Roman G.
Baltimore, MD
No review comments provided
Debi C.
Annapolis, MD
"Their supplier ran over my curb and broke it. it took them two years to get the issue settled."
Meredith L.
Annapolis, MD
No review comments provided
Angela L.
Columbia, MD
No review comments provided
Aldy C.
Fort Washington, MD
No review comments provided
Mahue T.
Washington, DC
No review comments provided
James G.
Cambridge, MA
"The workers that Long Roofing sent out to my house did an incredible job with putting the roof on, their clean up and their professionalism."
James J.
Waldorf, MD
"I recommended Long Roofing to a friend. "
Michelle D.
Springfield, VA
"They didn't do the follow-up repair work properly and they did not come at the right time for the follow-up work. They also used high-pressure sales tactics."
David K.
College Park, MD
"They do outstanding and professional work."
Kenneth B.
Washington, DC
No review comments provided
Alice S.
Silver Spring, MD
No review comments provided
Marlin J.
Lorton, VA
No review comments provided
Theresta L.
Waldorf, MD
No review comments provided
Bruce W.
Purcellville, VA
No review comments provided
Bill M.
Laurel, MD
No review comments provided
Derrick G.
Temple Hills, MD
No review comments provided
Edward S.
Halethorpe, MD
No review comments provided
Donald K.
Thurmont, MD
No review comments provided
Diane H.
Capitol Heights, MD
"I think the price for the new roof was a little pricy, but the guaranties they offer for after care is worth it."
David L.
Oxford, MA
"Long Staff was very respectful of the property. The roof was off and back on within 2 days. Great clean up and the roof really looks nice. Communication with the office proved the most challenging. The business world revolves around the 9a-5p clock. I work the pm to am schedule which proves to be a challenge with communications. There were some miscommunications, however they were eventually resolved. Emails are best with off schedules."
Susan M.
Washington, DC
"We are very satisfied with every aspect of our roof installation.Everything from start to finish was handled in a friendly and professional manner.The clean-up was amazing. We and our neighbors were impressed that they finished inone day.Great company!"
Thomas S.
Derwood, MD
"I was very impressed with the Long Fence representatives, the timetable presented, the materials utilized and the fact that the sequence of events that they outlined prior to the installation and at the time of the actual installation proved to be accurate and on time. Their rates were extremely competitive and the quality of their work was outstanding."
Michael M.
Adelphi, MD
"I don't know what's in there offices and it may not be good but I do know the laborers and the people doing the hard work is excellent .Very unprofessional on the office side of business ."
Lawrence S.
Washington, DC
No review comments provided
Gail P.
Fredericksburg, VA
No review comments provided
Martin H.
Baltimore, MD
No review comments provided
Richard T.
Chesapeake Beach, MD
"I am very happy that I went with Long Roofing. Not only does it look professional and amazing, I feel that for the price that I paid the quality is a higher quality."
Sarah B.
Annapolis, MD
"Great Product Would Recommend."
Paul M.
Manassas Park, VA
No review comments provided
Rosemarie S.
Washington, DC
No review comments provided
Julio I.
Stafford, VA
No review comments provided
Thomas P.
College Park, MD
No review comments provided
Schuller R.
Hagerstown, MD
No review comments provided
Joe P.
Fitchburg, MA
No review comments provided
Francine A.
Waldorf, MD
"Long roofing was very communicative about the process before, during and after. They were very quick and cleaned up impeccably. Super professional and my roof looks great!"
Natallie L.
Hyattsville, MD
"Good job, no surprises upfront on what, when and why."
Ronald S.
Partlow, VA
"I never received an estimate that I could read fully - prices quoted was chopped off - my initials agreeing to steps to be followed was completed by someone else (from Long's). Please send me copies of the initial agreement and all modifications to the agreement by mail - I requested that pictures be taken of roof, before, during and after roof job was completed -I am 82 and sickly and cannot get on roof myself to inspect work - I was particularly interested in beginning and completed roof - when I asked for pictures the foreman refused to give them to me. The original price quoted was increased by more than $4K - I was told increase was due to condition of roof (standing water etc) - However before I signed anything I asked that someone go on roof to judge condition - I was told that they had a method of judging roof condition without physically inspecting roof (How I wonder). The drain pipes installed failed to meet my request and your men installed a new drain pipe beside an existing drain pipe, the new one was approx half the size of what had been previously installed. That was rectified only because I complained - have not had the strength to go out and check pipes on rear - have been too ill. I was told I would get a 20 year warranty - never received anything at all - And my final check for more than $5K (accompanied a $10K check - two different banks) seemingly got "lost" - my personal checks cannot be tampered with easily - I was told I sent the final payment in by mail (in actuality I gave the 2 checks, and signed a long form the final day they were here- installing leaf covers - never received copies of what I signed and the $5K+ check amazingly got lost - I had to stop payment on check from my bank ($33) and put the cost of my credit card. My personal checks cannot be easily tampered with. I believe that someone had tried to cash or modify the check and because it cannot be easily tampered with the check was ineligible to be presented to my bank. One of your people came over to my house regarding the $5K+ payment - I was able to show him the check in my check register which by that time was at least 20 lines up from most recently written check. Am I satisfied with the job done and the people I interacted from Long's - I don't know about job (no pictures available), if I have a problem will I have paperwork to cite re my warranty -"
Patricia G.
Gaithersburg, MD
No review comments provided
Debra P.
Yarmouth Port, MA
No review comments provided
Dhonyale G.
Frederick, MD
No review comments provided
Isobella R.
Cheltenham, MD
No review comments provided
Michael B.
Baltimore, MD
No review comments provided
Gwendolyn F.
Washington, DC
No review comments provided
Charles D.
WESTERLY, RI
No review comments provided
Deborah B.
Suitland, MD
"The workmanship, customer service was wonderful."
Joyce E.
Sterling, VA
"Great experience. Everything from start (sales) to finish (installation) was excellent."
Darrell F.
Washington, DC
No review comments provided
Greg L.
Fairfax Station, VA
No review comments provided
Sally A.
Baltimore, MD
"Outstanding job from A to Z"
Tom C.
Leesburg, VA
No review comments provided
James D.
Clifton, VA
No review comments provided
Eric B.
Gaithersburg, MD
No review comments provided
Rosemary N.
Linthicum, MD
No review comments provided
Mike S.
Annapolis, MD
"The black divider between the townhouses called ( roofing flashing) where done unprofessionally, also the crew left a whole bunch of nails and debri."
Jose R.
Montgomery Village, MD
No review comments provided
Isaias R.
Ranson, WV
No review comments provided
Paul T.
Reston, VA
No review comments provided
Rodney B.
Washington, DC
No review comments provided
ANN P.
Hagerstown, MD
"The installation crew is amazing. It was a very cold day and they pushed through to complete the job. The one leaking spot on the gutter was quickly resolved."
Gail S.
East Weymouth, MA
"I have a leak that still isn’t fixed and the high pressure sales pitch was horrible"
Brian S.
Beverly, MA
"Long Roofing was an answer to my desire to remain in a warm secure home and preserve my lifetime investment. Don't underestimate the importance of timely maintenance. Long will make it affordable and painless. They'll make tight. They'll make it right. Thank you, Micheal Green!!!"
Barbara W.
Washington, DC
No review comments provided
James M.
Chelsea, MA
"Just keep doing what you do. Great job."
England S.
Temple Hills, MD
"I would say "Job Well Done" to the crew who install the new roof (replacement of tiles). However, the 1st contractor that worked on the trim & gutters craftsmanship was Poor! It was so bad, I spoke with John and requested another carpenter to fix the repairs. The second contractor didn't do no better, but we at least identified the real problem but, Long Roofing was not willing to correct the old wood that was underneath the trim to resolve the bad look of the work."
Sunceria M.
Suitland, MD
No review comments provided
Tanya S.
Culpeper, VA
No review comments provided
LACHANDA J.
Upper Marlboro, MD
"They did a very good job and completed it on time."
Lee C.
Washington, DC
"All of my dealings with Long over the years have left me assured of the high quality of the staff and products invested in my homes."
Charles S.
Accokeek, MD
No review comments provided
Yulian A.
Leesburg, VA
"I already have recommended them. "
Donald S.
Potomac, MD
"To have to deal with the people in order to get the product is a hassle."
Carol K.
Alexandria, VA
No review comments provided
Cleota P.
Federalsburg, MD
No review comments provided
James C.
Springfield, VA
No review comments provided
Karl W.
Bowie, MD
No review comments provided
Annie T.
Washington, DC
No review comments provided
Mattie C.
Dorchester Center, MA
"They did a good job! I am satisfied with the new roof."
M.B.B.
Silver Spring, MD
No review comments provided
Sharon F.
Curtis Bay, MD
"I'm satisfied with the work they did."
George F.
Ranson, WV
No review comments provided
Sheila L.
Oxon Hill, MD
"My issue could have been easily resolved if they would communicate better, and return phone calls."
Erin C.
Bunker Hill, WV
No review comments provided
Ronald H.
Upper Marlboro, MD
No review comments provided
Vernon S.
Temple Hills, MD
"They did an excellent job that exceeded my expectations."
Kelvin B.
Woodbridge, VA
No review comments provided
Debra M.
Laurel, MD
No review comments provided
Scott B.
Millersville, MD
"I was very impressed with the way they cleaned up. They left the yard very clean."
Doris L.
Baltimore, MD
"They did a great job."
Archie A.
Hyattsville, MD
"They did an excellent job and were quick to do my install. I could not have asked for anything better."
Margaret C.
Crofton, MD
"I just wish I knew they had an insurance department that could've helped me get the work done easier."
Chandra S.
Lorton, VA
"It was probably one of the worst experiences that I have had. I have written several formal communications to them complaining about every stage and aspect of the job."
A.A.D.
Washington, DC
"The project went well and the quality of work delivered was excellent. The installation team were very professional and knowledgeable."
Stephen M.
Ashburn, VA
No review comments provided
J.A.D.
Temple Hills, MD
No review comments provided
Anthony P.
Montclair, VA
"Very professional and efficient. High quality job. Would use Long Roofing again."
Richard G.
Fairfax, VA
No review comments provided
V.A.M.
Sandwich, MA
No review comments provided
Sherri A.
Chesapeake Beach, MD
No review comments provided
Steve S.
Front Royal, VA
No review comments provided
JOSEPH T.
District Heights, MD
No review comments provided
Randy R.
Methuen, MA
No review comments provided
Thomas B.
District Heights, MD
No review comments provided
Matthew J.
McLean, VA
No review comments provided
Dhonyale G.
Frederick, MD
No review comments provided
Melodie B.
Washington, DC
No review comments provided