Power Home Remodeling
2nd year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Power Home Remodeling has received 4.5 out of 5 stars based on 192 customer surveys conducted through Our Research Partners.
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11
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13
2nd year as a Best Pick Call
"For 30 years, Power Home Remodeling has been the most trusted name in exterior remodeling: trusted because we care about our products being energy efficient and cost effective; trusted because we value integrity, honesty, and true craftsmanship; and trusted because we believe in total customer satisfaction."

Adam Kaliner | Founding Partner
Company Information
Services Offered
Power Home Remodeling specializes in exterior remodeling services, offering roof and siding replacement, window and door replacement, and attic insulation.
Warranty
Roof installations are backed by a 50-year full manufacturer warranty. Power Home also offers a lifetime labor warranty on all products and services.
Company History
Established in 1992, Power Home Remodeling serves customers in 27 states nationwide.
Distinctions
Power was ranked first on Qualified Remodeler's 2020 Home Improvement Professionals list and second on the 2020 Top 500 list. The company is a recipient of two Stevie Awards for customer service and has consistently been recognized as one of Fortune Magazine's 100 Best Workplaces. Power received two Dealer of the Year awards from Window & Door magazine and a Green Product of the Year award from Door and Window Market magazine.
Areas Served
Austin, Leander, Pflugerville, Spicewood, Austin, Cedar Park, Georgetown, Hutto, Leander, Liberty Hill, Round Rock
Address
7701 Metropolis Drive Building 12
Austin, TX 78744

Compiled Score:

Power Home Remodeling has received 4.5 out of 5 stars based on 192 customer surveys conducted through Our Research Partners.
5
150
4
16
3
11
2
2
1
13
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/04/2022

No review comments provided

Review by
12/03/2021

“I already referred one of your new roofing customers to Power.”

Review by
09/16/2021

“We were happy with our experience, from the estimate through completion of the project.”

Review by
09/14/2021

“THIS WAS WRITTEN AND APPROVED BY WALT & EVELYN A. CASE. NOT JUST EVELYN AS QUOTED AT THE BOTTOM. YOU MAY USE OUR FULL NAMES. Every time we engage a large, non-local company, we end up slightly to very disappointed. This one is the most disappointing because of the amount of money we probably over-spent.”

Response
Thank you for reviewing your experience with Power. We apologize for any undue inconvenience or frustration we may have caused you, as we certainly do not intend to impart these feelings upon homeowners. The satisfaction of our customers throughout the entire remodeling process is our top priority, so rest assured that when you partner with Power on a project, you are partnering with a company that will work with you for the lifetime of your home. We'd love to know what we could do, if anything, to turn your experience into a 5-star one. Please reach out to our Customer Care Department at [email protected] or 888-736-6335, option 4 at the prompt. We'll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.
Review by
08/03/2021

No review comments provided

Review by
07/21/2021

No review comments provided

Review by
07/19/2021

No review comments provided

Review by
07/19/2021

“Everyone was friendly and knowledgeable about their job. I have one area that I am not totally happy with. Roofers took down gutters to do their job. I think the siding that came down with that could be put back better than it was.”

Review by
07/17/2021

“Roof install appears to be well done, but I failed to get competitive bids and would recommended others compare bids.”

Review by
07/08/2021

No review comments provided

Review by
07/08/2021

“The quality of workmanship is great, but we were a little shocked at the 10% interest rate.”

Review by
07/08/2021

No review comments provided

Review by
07/01/2021

No review comments provided

Review by
06/30/2021

“During execution the team from Power Homes fulfilled all commitments and promises. Very satisfied.”

Review by
01/26/2021

No review comments provided

Review by
01/24/2021

“Customer service needs improving. Was told to hire a carpenter to fix rotten wood that they were suppose to fix per contract. We used them for two different projects. Will not use them again.”

Review by
01/23/2021

“Roof looks great. The team worked diligently. Clean up was pretty good except too many nails overlooked.... still finding some.”

Review by
01/23/2021

No review comments provided

Review by
01/02/2021

“They were very polite.”

Review by
12/31/2020

“We are very satisfied with the work that was done and very comfortable with the roof and looking forward to the next number of years we have to be protected by the roof. They did a great job.”

Review by
12/31/2020

“The quality was sub par, clean up was little to none, and I don't feel I got the best quality as promised. I had to fight to get the holes in the roof fixed. I'm pretty sure one didn't get patched.”

Review by
12/30/2020

“I know that I can call Power Home Remodeling and they will make a way to come and fix the problem.”

Review by
12/30/2020

No review comments provided

Review by
12/30/2020

No review comments provided

Review by
12/30/2020

No review comments provided

Review by
12/30/2020

No review comments provided

Review by
12/07/2020

No review comments provided

Review by
12/07/2020

“Power Home is professional and did a great job!”

Review by
12/07/2020

No review comments provided

Review by
12/07/2020

“I think the product is probably very good, but the service was not exceptional. I had issues with the install folks knowing what the full job contracted was. The service installers were simply a outsourced roofing group, who did separate jobs on their own. This is sold as a premium product and service, and in fact costs more than the average quote would. With this comes an expectation that the service and install before, during, and after the sale would be top notch.”

Review by
12/07/2020

“The first time I had your company out it was a huge mess and your employees were drinking on the job and yelling at me. Second experience is better but doesn't make up for the first time.”

Review by
12/03/2020

“Power Home Remodeling has superior work, superior quality, and superior prices. I like everything. The price was outstanding, and the warranty is unbeatable.”

Review by
12/03/2020

No review comments provided

Review by
12/03/2020

No review comments provided

Review by
12/03/2020

No review comments provided

Review by
12/02/2020

No review comments provided

Review by
12/02/2020

No review comments provided

Review by
12/02/2020

No review comments provided

Review by
12/02/2020

No review comments provided

Review by
12/02/2020

No review comments provided

Review by
12/02/2020

“The guys were very explanatory. They didn't condescend. They didn't talk down. They explained when I had questions, and they didn't treat me like I didn't know anything. As a woman in the construction business, it happens often, but they were great.”

Review by
12/02/2020

“Daniel was very professional and helpful. I was about to go through my insurance to get my roof done, but he talked me out of. I preferred to pay out of pocket because of the service and the actual product I was going to receive. He didn't try to force anything, and he gave me all the options.”

Review by
12/02/2020

No review comments provided

Review by
12/02/2020

No review comments provided

Review by
12/02/2020

No review comments provided

Review by
12/02/2020

“I thought they were expensive.”

Review by
12/02/2020

No review comments provided

Review by
12/01/2020

“They were kind of expensive.”

Review by
12/01/2020

No review comments provided

Review by
12/01/2020

“Everything was too expensive.”

Review by
12/01/2020

No review comments provided

Review by
11/30/2020

“as with many “in home” sales operations, POWER pushes for a decision today to receive best pricing and incentives. This tactic, by design, discourages price comparisons. I feel the pricing was high, but should have gotten other quotes before POWER. Have no issues with the work, believe this is a quality product, but suspect I overpaid somewhat.”

Review by
11/30/2020

“Roof work done, problem with the workers on this project, those in charge and on site. Finding damage, dented and punctured gutters (Kevin did have section replaced) but finding 1 week later while I am on ladder to clean out gutter, another gutter dented DOWN on the end cap about 3 inches right next to the HOLE in the side of our fireplace and was never told it was there no matter how it happened. Have to try to close the hole (4 inches around) with foam even though we had a good rain before I found it. ALSO I feel they disrespected not only my property but my neighbors as well as MY Neighbors since they had to encounter the workers on their property.”

Review by
11/26/2020

No review comments provided

Review by
11/25/2020

No review comments provided

Review by
11/21/2019

“I was pleased with the services overall. IT was a g ood first experience having a roof put on. Everything was very efficient, and I aprpeciate everything that was done for our home.”

Review by
11/13/2019

“They were very professional and they did a great job.”

Review by
11/13/2019

No review comments provided

Review by
11/12/2019

No review comments provided

Review by
11/04/2019

No review comments provided

Review by
11/04/2019

No review comments provided

Review by
10/31/2019

“I appreciated the salesperson, their professionalism, and they did a wonderful job on the installation of the product.”

Review by
10/31/2019

No review comments provided

Review by
10/30/2019

“The product is good, but the sales tactics are a bit deceiving. If you use them, you need to make certain that absolutely everything is in writing by Power Home Remodeling up front.”

Review by
10/29/2019

No review comments provided

Review by
10/28/2019

No review comments provided

Review by
10/28/2019

“Great service and quality work.”

Review by
10/26/2019

No review comments provided

Review by
10/25/2019

“They did a good job and I like what they did. I would recommend them to other people!”

Review by
10/23/2019

“I did have some questions and concerns during the installation, however, other than some minor issues I would strongly recommend them.”

Review by
10/23/2019

No review comments provided

Review by
10/23/2019

No review comments provided

Review by
10/22/2019

No review comments provided

Review by
10/22/2019

No review comments provided

Review by
10/17/2019

“They are timely about doing the job but they are not timely about getting the warranty to us.”

Review by
10/17/2019

“A good product but a steep price.”

Review by
10/15/2019

“Excellent quality of materials and expertise of the labors and their supervision involved.”

Review by
10/15/2019

No review comments provided

Review by
10/11/2019

“They do quality work and are detail oriented.”

Review by
10/09/2019

No review comments provided

Review by
10/07/2019

“Definitely!”

Review by
10/07/2019

“Everything went great, the only area that I think they were lacking in was communication. There was a language barrier between the installation crew and myself and therfore I was not able to address my concerns.”

Review by
10/07/2019

“The 1st salesman Dylan was very good. He answered all questions thoroughly. The work crew and supervisor were excellent. The so-call 'quality inspector,' Chris, who showed up on the day the roof was going up was unprofessional, rude, a complete waste of our time (2 hours) and simply tried to up-sell us products in addition to the roof which we told him immediately at the beginning we did not want. Chris wore a construction helmet in our home and leaned on our wall, and like the worst salesmen ever kept counter offering us long after we repeatedly said we were not interested in gutters. I spoke to Kevin, an off site supervisor, about Chris's negative behavior. Chris is solely the reason I would not recommend Power Home Remodeling.”

Response
Sandra - thank you for taking the time to review your experience with Power. We would like to sincerely apologize on the behalf of our representative for their behavior. It is our intention that everyone of our representatives acts courteously and treats homeowners with the respect they deserve. Thank you for bringing this to our attention, we have forwarded your concerns to management to address our representative’s behavior and ensure this type of experience does not happen again. If you have additional questions or concerns, please feel free to contact our Customer Service team at (888) 736-6335, option 4 at the prompt. For more information on our policies and practices, check out or Customer Bill of Rights: powerhrg.com/customer-service/.
Review by
09/27/2019

“I think the teams with Power Home Remodeling need to communicate more.”

Review by
09/19/2019

“We were very satisfied and my house looks a lot better and I would recommend and have recommended Power Home Remodeling to others.”

Review by
09/19/2019

No review comments provided

Review by
09/12/2019

“We were very pleased! The few problems we had were rectified immediately. They didn't take long to do anything. They did what they said they were going to do.”

Review by
09/12/2019

No review comments provided

Review by
09/03/2019

“Too much money, no customer follow up”

Response
Melton - thank you for taking the time to review your experience with Power. The satisfaction of our customers during the remodeling process is our top priority, so we are incredibly sorry to hear we did not live up to the standards of service we set leading up to the installed project. Our goal is to provide long term value to our customer for their investment in a premium product and service, not necessarily to offer the cheapest options available. Having performed over one million installations in our time, we’ve noticed that homeowners are more pleased with their decision to invest more to receive a premium product and installation, and our 96% customer satisfaction rating speaks to that. If you’d like to have a discussion about your experience and either pass along any further feedback or resolve any potential serviceable issues, please utilize your warranty by contacting our Warranty Service department at 888-736-6335, option 2 at the prompt.
Review by
08/22/2019

No review comments provided

Review by
08/21/2019

No review comments provided

Review by
08/20/2019

“Good job.”

Review by
08/15/2019

No review comments provided

Review by
08/12/2019

“Quality work”

Review by
08/07/2019

No review comments provided

Review by
08/01/2019

“Their quality of materials and workmanship is unbeatable and unmatched. Everyone we dealt with from the first guy who said, "Hi" at Sam's to the final follow-up people were all professional, courteous, friendly, and efficient.”

Review by
07/31/2019

“The speed of the installment was nice, the work looked great and materials used were of great quality.”

Review by
07/31/2019

“I love the light the windows let through. I like the durable tempered glass and the way it keeps the heat out of my home. I'm excited about the lifetime warranty and saving money on my electric bill.”

Review by
07/31/2019

“This is the third time my wife and I have used Power. We have purchased windows, had interior work and roofing done, we are extremely pleased with the work and the people used to get the work done. The company is organized well. We learned about Power through our neighbor. I trust the company and the work, exceptional work and people.”

Review by
07/31/2019

“They did a great job! It only took one day and everything worked out great.”

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