“Follow up with QA manager “Andy””
“They did a good job. Everyone was very positive responsible. They have great quality, good honesty, and they did a good job at the cleanup”
“the work was done very quickly and the windows look great”
“My uncle loved the fact that the young men who came to sell their services were not pushy at all. Great manners and patient with him”
“They always did well; they did the windows, solar panels, and now the door and have always done quality work.”
“I appreciated the honesty of the guys coming in to evaluate everything and their professionalism while doing the work.”
“found out ,that with the windows that I bought I should have got a new free door for my house, pay high price for a gutter system with no leaf protection. my neighbors keep telling me, you are going to hurt yourself cleaning those gutter,YOU ARE 80 yrs OLD they should told you this has no leaf protection.”
“Great customer service care support and satisfaction”
“Quality work crew took great care in maintaining a neat and clean work area and when they were done they did an excellent job cleaning up”
“I was pleasantly surprised by their approach and marketing. I thought they did a good job describing the windows and how they work and why they may be better or the best windows on the market.”
“Great work.”
“I cannot speak highly enough for the competence, professionalism, craftsmanship and attention to detail work. I’m the type to not only prefer these base areas of expertise but recommend it to others, I shall be coming back for more work and advising others about the quality of production.”
“They put the wrong glass window in. They put in glass with out ridges, and I wanted ridges. They charged me $800.00 to come back out and put ridges in the window.”
“The salesman sold us a product and lied to us.”
“A door arrived damaged and I was told by the installer that his supervisor would contact me within two business days. I was never contacted and had to reach out to power. Much of the damage was also covered up with caulk.”
“Provide information but don’t pressure”
“They were good at helping with the price to fit in the budget. They explained how the windows would help the energy bill. They did a good job of explaining the process”
“Three projects completed with care and professional ism”
“Very good customer service, great product, good craftsmanship.”
“The installers, Marvelous team, did an excellent job.”
“All people I came in contact from sales to install personal were knowledgeable regarding their product. Plus the color selections have increased over the years.”
“The gentlemen who came out to take out thr old and install the new windows were very efficient. The windows look great.”
“From start to finish, they were all good. We will see if any troubles come up, and see how the warranty goes.”
“I was very impressed with the guys that came out here to put the window in. Lewis an his 2 guys where very professional. Did an excellent job. I really can’t say enough about them. Very friendly went about a beyond what they had to do. Thank you so much. We love the windows changed the hole look of our house.”
“Beautiful outcome!”
“The crew was extremely nice, polite, and considerate to me and my home. They were extremely knowledgeable and I was extremely pleased with the work that they did. They cleaned up the mess afterwards. They did a pretty good job all around. I am pleased with the end result. They were respectful of my home. There was no internal damage done by them. The crew was nice and friendly. I would recommend them to a friend.”
“I encountered issues with the quality of the windows, communication, installation, installers, and just all around a lot of issues with my entire experience. They say the quality is supposed to be great. The time it took to complete my installation and the amount of times they had to come back to finish install was unacceptable.”
“The representative that came and introduced us to what you offered was very helpful for our decision making. We decided to do our front door. He was very helpful in letting us know the procedure.”
“They told me what they would do and it was all done right.”
“Very professional and respectful”
“The door selection possibilities were endless. The installation went without a hitch and work very professional.”
“Jason came over and explained the siding and recommended the windows. I like the way he explained everything.”
“They were very knowledgeable and helpful.”
“Prompt and professional”
“Fast and professional company!”
“The window installation was a success without any problems noticeable. The installers were very polite and courteous. The time frame was excellent.”
“I am very satisfied. These guys were very clean.”
“Why I rated it 2 stars is because they have great customer service and good quality products, but they lack competence or expertise.”
“The actual foreman didn't get on site until about 1pm. The day started with workers showing up that COULDN'T speak or understand ENGLISH. Finally "the boss" showed up that spoke English about 8:30, but he was just an "acting" foreman from my understanding. They got to work, tearing out the existing windows. Did a pretty good job of it, then installing the new windows. The main issue I had was when the sealant was being put in around the windows. The guy putting the sealant around the windows wasn't checking his work. There were many gaps/holes as I peered from Inside the house. I spoke to the "acting" foreman a couple of times to address the issue but I don't believe he gully understood what I was saying. Once the real foreman arrived, I showed him my concern of NOT having a good seal around the wi down and he addressed it and they came INSIDE the house and put sealant around to insure no openings were visible.”
“The project manager on this really dropped the ball. I would not recommend Power Home Remodeling. The windows they used are good, and the service people are good, but it was a nightmare. It was supposed to be one day, and it took over three days to cover the three ends of the installation”
“I would definitely refer power windows to others for the price, courteous, & professionalism of all it’s employees”
“They were very professional and followed through with everything. They did a good job.”
“It all went pretty smooth. I have had some issues with connectivity on my phone to monitor my energy usage, but I have been told they will have an update soon.”
“It was not as straight forward as they claimed. We were delayed several times on both jobs we had them do. A window was forgotten on both jobs. The installation crew was fantastic. All of our windows were installed professionally.”
“They have quality product and good service.”
“They were good. They had the wrong part, but in a couple of weeks, they put in the right part. I'm pleased with them.”
“Several things weren't done, but they came back yesterday and took care of everything.”
“The guy did a superb job. There is no other way to describe it. They did very well. The windows are very nice.”
“Good price on great quality!”
“Effective and efficient team”
“Customer Service was outstanding. If a voice message was left by us someone would return our call as soon as possible”
“Work was professional and good quality product. Cleanup was neat and thorough. We would recommend Power Home Remodeling.”
“I am so impressed by Power Home's work that I have already referred them to friends.”
“I am satisfied with what I asked for, the product I got, and the installation.”
“They were very easy to work with.”
“Quality work, quickly executed. Exceptional warranty.”
“Recommending we definitely would . Friends and family really liked the windows .”
“I was pleased with their service.”
“Crew installed windows efficiently and professionally.”
“Power Home Remodeling was very professional and they cleaned up after themselves, which was most important to me.”
“Premium quality product, efficient installation, excellent cleanup.”
“The crew team was excellent, very clean and thorough. After completion they showed me how to operate the window. Jonathan was very helpful, I would really like to have the same crew when we get to install the rest of the windows in our house”
“The guys were polite, quick, knowledgeable. QA/QC came in and caught things i missed”
“The team members were very professional and thorough with their work.”
“Everyone was on time, knew all about the products, installers, Marins crew, were excellent and Steve Del Rio was very helpful.”
“Power Home Remodeling installed new windows in our home. We were impressed with how they handled every aspect of the job, from the initial meeting with the representative to the actual removal of our old windows and the installation of the new ones. All members of the crew were polite and obviously competent— they did a great job!”
“Windows are fine so far. Guys were nice and polite. Did leave glass in floor and a bit of insulation in yard. Other than that it was good.”
“copany did job as promised and the workers were very professional.”
“Overall, the experience was great! They were prompt. The work was done really well. Everyone was great and educational.”
“They did a great job.”
“The product is great, but the initial sales consultation during the inspection felt very high-pressure, like the rep would not leave until we signed for at least some scope of work.”
“They were very attentive and thorough to everything I needed. They were in and out pretty quickly, so I was happy with that.”
“They were very upfront about evaluating the situation, and the measurements. Great care was taken. We discussed many aspects of the financing and quality of the materials. It was very helpful.”
“Power Home Remodeling is extremely customer-oriented, detailed, and professional.”
“Power Home Remodeling was very professional; we had a great experience with them. They were very good.”
“I have already shared you business card with a neighbor”
“The windows are great. We had issues with the crew that were rectified by Abraham. He fixed everything, and then we were satisfied.”
“My experience, explained below, leaves me uncertain about trusting Power fully. I would be reluctant to recommend you, though I would fully explain why to anyone asking.”
“I wanted to see everything on paper, and all they do is blow up my phone every day of the week with emails and texts to autosign things. I'm a soldier with PTSD, and after having cancer seven times, it's easy for me to get distracted. As for the work and everything, they did good, but whenever I tell them I have a problem, they say I need to re-sign the paperwork. It is too much for me, which is why I stopped the last job. They had one more job, but I stopped it because every day, I was getting two or three messages, and I wasn't content with the second job they did.”
“Power Home Remodeling left broken glass and warped windows. The work has not been completed. The installation was not very good.”
“I would recommend them. From when the consultant came out, to the time the crew came, was really quick. They worked fast and worked around my schedule. I didn't feel pressured to agree to a time that wasn't convenient. The communication was there. I would highly recommend them. The financing is really helpful.”
“Through the whole process on multiple projects, everyone was very professional, nice and helpful. Also all the products are great quality and the warranty for everything is awesome.”
“The main thing I liked about Power Home Remodeling is that they were very responsive to my service-related issues.”
“They were on time and did what they were supposed to do. They were professional and got the job done and got out of there.”
“They were very professional and cleaned up well. The quality of the work and the windows was excellent.”
“They seemed to be pretty thorough. They did gutters, windows and attic insulation for us. We also got two attic fans installed, which was most important. It makes things fell more secure.”
“From the initial estimate visit through installation, all the workers were knowledgeable and extremely helpful!”
“Power Home Remodeling has a quality product, and they send people out that are well qualified.”
“Overall the entire experience was great from initial introduction to completion of service. The windows are beautiful, the installation was quick and professional, and my interaction with everyone was professional and informative.”
“They were very professional and efficient and kept us updated the whole time through the process.”
“Their professionalism & complete coverage of the process as well as documentation available on their website was great. Also the clean and quick installation with thorough follow-up”
“It was a seamless experience and there were no issues. It was simple, easy and quick.”
“We really enjoyed the no pressure pitch from Ferrol. He was very polite and made the pitch without pressure . We have been through a couple of these, and we have always been pressured to buy. It wasn’t like that this time. All the workers were polite and courteous. Cleaned up after themselves.”
“Could not provide arched window and build down was required.”
“They did a sloppy job.”
“My only issue is blind pricing; I only get to know the overall project quote but do not know individual window cost. I started with 4 windows thus get to know about the four. The whole project contains 16-18 windows which range from small fixed to larger. I inquired about individual window cost but was told about blind pricing. That's a deal breaker for me.”
“The interest is pretty high.”
“Yes, but you need to improve on keeping your customers informed.”
“Best experience I’ve ever had. I recently had all windows and doors replaced in my home. Every person that I dealt with was professional and did a fabulous job. When their work was done, it was impossible to tell anyone was ever there. My neighbors have been admiring my doors and windows. I will continue to refer Power to everyone needing work on their home.”
“The way communicate and keep on schedule”
