“We have noticed a difference right away with the temperature control in the home”
“The team was very professional and knowledgeable about what they were doing.”
“Professional, quick, no pressuring, over all work quality.”
“Crew was efficient, polite, , respectful and didn’t waste time.”
“Second phase of our project went quite poorly. We have dirty floors, scratched and warped windows and dirty windows.”
“Their customer service relay to the customer is terrible.”
“Enjoyed the process, workmen very knowledgeable and timely”
“From the person the show me all the benefits and the model of my future window and the staff the installer the windows all very professionals.”
“I would recommend them to a friend because the sales rep was professional, considerate, showed integrity, and we love the windows.”
“Happy with service”
“Power Home Remodeling did an excellent job.”
“They are real easy to work with.”
“Arrive on time or give notice if you are delayed.”
“Had a snafu with payment initially.”
“Power Home Remodeling was efficient and friendly.”
“They did an excellent job. I like when people do what they say they will do. They did what they said they would do and stuck to the price they gave me. It was an excellent experience.”
“Friendly and easy to work with staff. Quick to answer my questions or great the answer if they did not know. Installation was professional and left my house clean.”
“I really like the product that Power Home Remodeling offers, but their company process of the business side of it is pretty horrendous.”
“I don't do suryeys”
“The sales person really rushed us and didn’t tell us all of the options for colors and panes we would have spent more if we had known about these. The installation is also still not correct most of the windows are damaged, broken or crooked.”
“I had a very good experience with Power Home Remodeling. Everyone was very polite. They explained everything to me, and everything worked out fine. They did everything they told me they were going to do.”
“The windows are perfectly installed and they are beautiful.”
“The people all throughout the process were very knowledgeable and responsive. From calling in with a question to the guys installing the equipment, I was impressed with everyone in the organization.”
“Provide up to 2 or 3 days for a client to make a decision about whether or not they can afford the payment for windows and still keep the discount, rather than having them make rush decisions that can potentially put the in a financial crunch/crisis.”
“They were on time, they installed 12 windows were courteous, cleaned every thing up. The crew that installed new back door same workmanship and courtesy. All work completed in 5 hrs. The Pella windows & door are beautiful , highly recommend Power Home Remodeling.”
“The service was fast, and all of my questions were answered.”
“The product is worth sitting through the wreckage.”
“Love the window quality and appearance!”
“What i liked the most is the quality of the job and professionalism.”
“Was told I would not pay for anything until everything was completed. Took entire amount of $ out of my account before job was completed! The “right hand” in the office never seems to know what the “left hand” had said, would blame it on the computer system…”it doesn’t have the capacity to add notes” One window was damaged in shipping, one window glass was cracked in the install process and when QA came out, I ordered an additional door. Specifically told him I wanted all to be installed by the crew that did the initial install, he said that was no problem and assured me they would make sure. Ha! Ha! Jokes on me for believing that, ended up with 3 different install teams, 2 on the same day. Seriously, what a waste of crews time as well as mine. Very poor “customer” service!”
“I’m currently awaiting rework on the capping around my windows. It wasn’t fit flush so appears wavy with openings exposed at the bottom of most side coverings. There are a couple of bent pieces.”
“I have an old house with air conditioning units. I was never told I would have to wait 24 hours before putting them back in. This caused us extra stress having to find a place to stay for the night with 2 dogs.”
“While I like the actual product, there are inconsistencies from what the sales team promises and what the install team delivers. The finishes were sloppy, there were damaged areas caught only by me. There was nobody on site during my install to check the work and getting someone to remedy the issues was very difficult. For this reason, I may go elsewhere for future window needs.”
“Was a smooth and easy process from start to finish. However be aware/ready for their aggressive push to buy more services during the final check.”
“I appreciate that all the options for the remodel were discussed with me and that the most expensive option was not a priority for the salesman it was about what best suited my budget I will definitely recommend to a friend.”
“Courteous, knowledgeable responsive. Everything I could have asked for.”
“With all of the craziness that happened with our scheduling, Power Home Remodeling was vey professional, and everything ended up working out in the end.”
“I love my windows!”
“They have superior workmanship and awesome professionalism.”
“Power Home Remodeling was very professional. From sales to the rep to the workers, they were all in and out in a timely fashion. We got 19 windows installed and the installation crew was in and out in half a day. They got here at 8:00 am and were gone by 2:00 pm. The installers were very efficient and knew what each other were doing. It was very professional.”
“They were very professional, efficient, and did everything they said they would do.”
“The work that was done was good quality. All concerns were addressed at the time of installation.”
“I am pleased with the service and everything so far.”
“I have been very happy with my experience with PHR. The windows were a great value and we have been very happy with the process.”
“Crew members were professional and helpful with cutting vines that were in the way of a window”
“Very likely to recommend them for future jobs2”
“I have already recommended Power to multiple people and will continue to. Great people to with with!”
“I was impressed with the amount of detail that was given to explain ing the product.”
“The process went quickly, smoothly and better then expected.”
“I have several projects they have done on my home. They’ve only shown up in a timely manner. The work is completed quickly cleanly and with excellent results.”
“The product is high quality, the installation is efficient and the quality assurance provides the expected follow up on corrective actions if necessary”
“Very reasonably priced for great quality windows, communication and service!”
“I thought they were very efficient and did an excellent job of cleaning up, and everything was done within the time frame I expected.”
“They were. Very timely about service and work in a happy environment .They work fast didn't play around.and finished on time sa schedule .”
“The cost is a limiting factor”
“I would likely recommend Power Home Remodeling to a friend for they have quality products, do quality work, and do work in a timely manner. All scheduled appointments were on time and work crew was outstanding.”
“I was not aware of all the things that they would have to do prior to installing the new windows. Had I known, it would have made a difference. They did not tell me that they would have to take down all of my plantation shutters, and that was an issue for me. On the day of installation, I had a man there to remove them and replace them once they were done, but he told them that they could not be removed. They could not be removed because they were installed during the building of the house and were screwed on, not nailed on. Had I known that, I would not have gone through with the purchase. They were however accommodating by building the windows outward about an inch with trim to keep them from having to remove the plantation shutters. Again, had I known ahead of time, I would not have purchased the windows as it was too much of a hassle.”
“Power needs to actually train their guys to double-check that they have picked up everything. When they left, there were shards of glass everywhere.”
“They did a great job on project was done fast and looks amazing”
“Job was done professionally and on time.”
“The installers worked quickly & everything was explained to us at the end of the day in a professionsl manner”
“Received Great communication from our sales man- Matthew. Provided great service & easy to work with staff.”
“This is third project I have done with your company and I love the Project Pulse portal .. that's new. The installation team demonstrated exceptional efficiency and professionalism throughout the entire process of my window installation. They ensured a tidy work area both before, during, and after the installation was completed. After completing the window project, I requested assistance with caulking another area due to a gap in the brick trim around the garage door that was allowing wasps to enter; please extend my gratitude to the gentleman who helped, as I truly appreciated his support.”
“The professional and caring way theytreatevesd us. Cleaned up after themselves very well.”
“All areas are super ! Management was great. Good Clean up.”
“Everyone with your company and the work performed were great”
“They were quick and did the job as they said. Everything looked great.”
“They were very professional, timely, and more than accommodating for things that popped up during the process. I was never left in the dark at all about what was going on.”
“They are friendly, courteous, work with you to meet your needs, and try to be as straight with you as possible. Do your own research though...as with any company, never accept face value. Be thorough in your questions, consider your financial status, and remember that you don't have to agree with anything.”
“Very friendly and explained the entire process.”
“Still disappointed that we were not informed that the door color we wanted was not available. We are still waiting for the $200 refund we were told we would get. We have signed the paperwork.”
“Fast accurate instillation, friendly and polite.”
“I found Power Home Remodeling to be polite, efficient, and on time.”
“Just all around nice,and knowledgeable men.”
“Everyone that I worked with from Power Home Remodeling was very courteous, knowledgeable and willing to do their best.”
“They do what they promise to do. They were very good at doing it.”
“I have already recommended Power to friends. Good communication and great procedures from sales to follow up”
“I was always kept informed and work was completed as planned.”
“My experience with Power Home Remodeling was professional. They did an excellent job.”
“They were professional, did what they said they’d do and friendly!”
“The guys who completed my job were mannerable and professional. They answered our questions. They did a good job of cleaning the area up after the job was completed.”
“There were issues but it was all resolved.”
“scheduling and making sure all new doors have same key”
“They did always show up when they said they would, and their app and communication are good. However, they employ VERY pushy sales tactics. My 4:00 initial visit didn't finish until after 9pm. While the windows were being installed the quality check guy showed up, explore my attic and then used scare mongering to try and get me to buy a new roof and solar panels as well. Also, the prices are astronomical.”
“However, I would tell them to be sure they triple check what their sales people tell them…there was a lot of misinformation for the price.”
“They charged me for items left sitting in my back yard. There are six or so rolls of roofing underlayment roll. There are 4 or 5 bundles of roofing shingles. There is a box of edging that wasn't used. They brought a lot more than they needed. They said I had to pay for whatever they brought, even though it was by far more than I needed. I wanted a refund on the material not used. I will never use them again and will never recommend to anyone. The items have since been picked up, I suppose by power home remodeling.”
“I was given information that allowed me to make an informed decision about your products and I have already recommended your company to my neighbor.”
“I did not like how the cheaper price for the job was only valid as a "one time" thing while the salesman was there. I was told the job would cost alot more if I did not take the deal while the salesman was at my house. I did not have the opportunity to shop around to see if I could get the job done at a better price. Feel I may have overpayed for the windows and doors.”
“I will not recommend Power to my friends or finish replacing my windows due to the pressure of the sales people through out the project. Starting with the person who appeared at my door asking to "Just" set up an appointment to have someone stop by and inspect my windows and ending with the gentlemen who came during the installation to pressure me to replace the rest of my windows.”
“We have been thinking about windows for years. The work was don't very effectively and the workers kept every clean manner.. yes I would definitely recommend them to others.”
“Power Home Remodeling was very good and well trained. The workers were great, and everyone we came into contact with was very professional. They explained everything they were going to do and how they were going to do it.”
“Great crew and professional instalación”
“I've had three jobs done by Power, and they have all been done very well. The work has been done very well, and they clean up after themsleves. I have been very pleased, they are very reliable. They show up when they're supposed to which is great!”
“My neighbor came over asking for information about getting work done on her house, so I got an extra business card with the sales phone number to give to her.”
“They did a good job installing the windows.”
“I have already recommended your company to some of my neighbors. The windows are so superior to the ones I had, and I can't wait to see the energy savings from them.”
“We were happy with installation and the quality of windows.”
“It was all a pretty seamless process.”
“On time. Polite. Efficient.”
“Everyone was great and the work was great.”