“Every employee I came in contact with was polite. Satisfied with communication and work.”
“They're very clean and very professional.”
“Pay attention to measurements to insure accuracy. Also maybe a little better price on windows and installing”
“Still waiting for follow up visit to complete punchlist.”
“I love my new windows. I would love to tell everyone about how easy it was to have new windows.”
“The experience was good. They handled everything. The quality controller was great. They provided quality service.”
“Power was great from start to finish. We are very happy with the quality and look of the windows. We would use them again!”
“The professionalism of all of those we spoke to on the phone & Mike on site, was wonderful. Mike went above and beyond to make things right after a few issues were presented.”
“Very professional and fast service”
“Professional, efficient, and high-quality”
“Always someone here that I could talk to, very professional”
“They did a great job installing the windows. Cleaned up when done. The only thing is when they washed the windows they looked a little streaky. Over all I am loving them.”
“Excellent communication about the overall impact of the project (need to remove existing covers, impact to security system, job expectations). The fact that no down-payment is required was welcome, and validated for me that Power was reputable and trustworthy to install my windows.”
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“Power Home Remodeling was good.”
“I really like the windows themselves. They are wonderful. It was easy to work with the professionals at the company, and they took care of any issues I found.”
“Beautiful product. Great teamwork putting it all in. Project oversight was outstanding. Zero complaints. Highly recommend.”
“They were very professional. Everything from the sales to the finished product was what they advertised and it was an excellent experience. A little expensive, but you get what you pay for and their quality is straight up.”
“They were very professional, explained everything they were going to do to my satisfaction, and I thought they were very professional.”
“i can some one know”
“They do real good work.”
“I am likely to recommend them to a friend because the whole process from start to finish, with the initial salesperson all the way to the work crew, were professional. The project manager was available anytime we needed to call him, which we really appreciated”
“I would like to have paper copies of all contracts.”
“I am likely to recommend Power Home Remodeling to a friend because the product is good quality and the workers were very good at explaining the process.”
“I am likely to recommend Power Home Remodeling to a friend because they were knowledgeable, explained things to me thoroughly, and were quiet and clean.”
“The last project was the radiant barrier and insulation installation. Did not arrive on time, and phone call to inform me of the delay was not timely either.”
“I liked the product. I liked the service. What I was not as fond of is every time someone came in to check on something after the job was done, or before it was done, after knowing I only wanted a particular thing, is they ask to look at other things in your house. They offer to fix it, but the problem is you have to respond that same day, and if you are not prepared, and I certainly was not, it can be expensive. They will want to do the work, and the price is good compared to what I know of other companies with comparable products, because it is a big expense. For example, I like to pay upfront. I do not like loans offered at like 19% or 10%. I was not prepared to actually have a good feeling about whether or not I could respond at that time. It was a one time offer at that big discount, and it made me uncomfortable that happened the first time when I asked for quote on one window and they wanted to look at and replace every window in the house, and I could not pull that off. I finally settled on doing several windows, and and then he wanted to replace my gutters, and he offered a good price, but I had not looked at my finances, so I had to say no. It would be nice if they were coming out they would tell me they are going to to look at other things in my home, and make an offer to fix things, then I would have been prepared in advance to see if I could pay for things. The first time they were here for 4 hours, and I had not planned for that. I could not get things done that day. I would have given them a 5 if they told me how long they would be here, and I would have had time to prepare and look at my finances.”
“The technicians were very good and knowledgeable.”
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“My rating is mainly based on the customer service. Everyone who has come to the house has been unique in their own way, and what’s great is that they’re all people‑oriented. They can talk with you while still getting the job done, and they make sure you understand everything that’s happening. They walk you through the process, explain how the windows work, and show you how to use them.”
“To be honest, I would have given Power Home Remodeling a rating of 5, but some of the behavior and practices lowered that. Specifically what I'm referring to is the purchase of the door 5 years ago. Then we went back to purchase another door like it and found that the manufacturer had changed, so we couldn't get it like for like, and there were problems with this and unanswered questions with that. We liked the door and the quality of the product, but then what we experienced in this particular situation is that after the sale and installation, someone came out to inspect it, and the inspection was in fact a follow-up trying to sell additional stuff, so we ended up in a lengthy discussion about trying to install windows, which was unnecessary. So, I really did not appreciate the follow-up attempt to upsell with additional stuff; that's why it's difficult for me to give a good, clean answer, which is why I'm neutral. The product quality is pretty high, and the practice was disappointing. I'm being generous by rating it a 3. The question is, would I recommend Power? I would love to recommend them because their delivery is excellent, but I really didn't like the business practice on this one.”
“Cost was high but I didn’t check prices until later. I was “sold” something I didn’t want.”
“Saying you do work that you don’t to get the business. ( lie)”
“We have both informed our neighbors about Power, since they watched from their windows and when walking by. Most of our neighbors are in their retirement age and would be paying for services.”
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“Courteous, communicative service and good results. My install team was willing to deviate from the plan to address my concerns - at no extra cost.”
“From the beginning, from the person who knocked on my door to the crew who installed the windows, everyone was fantastic. There was never a question left unanswered. They all went over everything with us and they all said the same thing. The communication was phenomenal. I told many people who knew we were taking on this project that the experience was fantastic. The experience was so fantastic, we are getting our doors and gutters redone. Because they did such an excellent job, we are using this company to come back and do other projects.”
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“They were very punctual and fast.”
“The overall process was easy and straightforward from start to finish, including a quick installation. The salesperson, Katelyn, explained everything thoroughly and made sure all of our questions were answered. Stephan from quality control ensured everything was installed correctly and that we were completely satisfied.”
“One day install. No major issues.”
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