Echols Home Improvements
24th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Echols Home Improvements has received 4.9 out of 5 stars based on 611 customer surveys conducted through Our Research Partners.
5
548
4
45
3
12
2
5
1
1
24th year as a Best Pick Call
"Our employees make the difference. The crews are in-house, know what they're doing, and are supervised every day. Our sales approach is low key and simple: 'Here is a fair price using the best materials and workmen, and we'll keep every promise we make.'"

Mark Ashe | President
Company Information
Services Offered
Echols performs a variety of home improvements, including roof replacement and repair of shingle roofs. Echols also offers carpentry repairs, window and door replacement, siding and gutter installation, deck repairs, attic insulation, and commercial roof repairs and maintenance. Echols charges a $20 fee for carpentry repair bids and offers free estimates on all other types of work.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
Frank Echols founded the company in 1960. It is currently run by Frank's stepson, Mark Ashe, who began working for Echols in 1973.
Distinctions
Echols is a CertainTeed ShingleMaster and a GAF Master Elite Roofing Contractor. Roofing installation crews are factory-certified through GAF.
Employee Information
Some crews have been with Echols for over 20 years.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna, Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City
Address
3682 Candler Road
Pendergrass, GA 30567
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Echols Home Improvements has received 4.9 out of 5 stars based on 611 customer surveys conducted through Our Research Partners.
5
548
4
45
3
12
2
5
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/16/2022

No review comments provided

Review by
10/01/2022

No review comments provided

Review by
09/27/2022

“I have used Echols in the past for roof repair and window replacement and was aware they provided a good customer experience. I recently recommended them to another friend who used them to replace their roof and had a good experience. Our friend then recommended I use Echols over other roofing companies when it came time to replace my roof. I was happy our friends were satisfied with their roof replacement which gave me high confidence I would enjoy the same level of satisfaction on our project. Echols is professional, reliable, and ethical.”

Review by
09/21/2022

“I would most definitely recommend Echols Roofing & Home Improvement Co . I find them very professional, helpful and friendly and will always return phone calls”

Review by
09/19/2022

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Review by
09/08/2022

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Review by
09/08/2022

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Review by
09/04/2022

“Billy Dodds came to inspect my roof and he did an excellent job. Very knowledgeable and professional.”

Review by
09/01/2022

“They were honest and knew what they were doing. They did a great job.”

Review by
08/29/2022

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08/19/2022

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08/17/2022

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08/14/2022

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Review by
08/13/2022

“Yes.”

Review by
08/10/2022

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Review by
08/09/2022

“They were very professional, on time, and did a very good job.”

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08/08/2022

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08/08/2022

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08/06/2022

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08/05/2022

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Review by
08/01/2022

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Review by
07/28/2022

“Jeff was very knowledgeable and explained the issue with my roof. The work was high quality and reasonably priced.”

Review by
07/28/2022

“Echols has great employees handling things in both the field and the office. My roof looks fantastic. I look forward to my next project with them.”

Review by
07/21/2022

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07/19/2022

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Review by
07/15/2022

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Review by
07/14/2022

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Review by
07/13/2022

“It was a small job, but Echols Roofing & Home Improvements responded quickly and fixed my problem. It was all good with me.”

Review by
07/11/2022

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07/11/2022

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07/07/2022

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Review by
07/03/2022

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Review by
06/30/2022

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Review by
06/28/2022

“Yes, I would.”

Review by
06/22/2022

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Review by
06/20/2022

“They were very professional. They did quality work!”

Review by
06/13/2022

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Review by
06/06/2022

“We were very pleased with the entire process. We were impressed with the information they left with us in advance. It told us exactly what we needed to do ahead of time and what to expect during the project. Everything went smoothly and we are extremely satisfied with the result.”

Review by
05/31/2022

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05/23/2022

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05/20/2022

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05/20/2022

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05/20/2022

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Review by
05/18/2022

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Review by
05/18/2022

“We contracted with Echols based mainly on reading prior reviews. (A number of reviews of other roofers were not as complimentary). We are pleased with the work Echols did on our roof. We are also pleased by the professionalism of their staff.”

Review by
05/11/2022

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Review by
04/29/2022

“They were top of the line, well organized, and did everything they said they would do. The whole process was very smooth.”

Review by
04/27/2022

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Review by
04/25/2022

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04/23/2022

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Review by
04/22/2022

“Echols Roofing & Home Improvements were efficient in responding to me and getting the job taken care of.”

Review by
04/21/2022

“They provided excellent service and great knowledge.”

Review by
04/21/2022

No review comments provided

Review by
04/19/2022

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Review by
04/19/2022

“Garage roof had two leaking spots. Billy gave me an estimate for replacing some shingles and rotted wood. Very pleased with the price and his work.”

Review by
04/19/2022

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Review by
04/15/2022

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04/14/2022

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Review by
04/09/2022

“Excellent process and experience from start to end! Will definitely use Echols again!”

Review by
04/05/2022

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Review by
04/05/2022

“From our initial call to the final inspection Echols representatives and installers were professional, honest and responsive.”

Review by
04/05/2022

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04/04/2022

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Review by
03/29/2022

“Great experience from start to finish. Nick answered all my questions and the crew showed up on time and finished the job quickly. Very impressed. 10/10”

Review by
03/24/2022

“A roof is a technical job and comes with its own lingo. Get up to speed on the terminology to avoid misunderstandings. When you get a price ask if it includes a cash discount. Ask how many sheets of plywood repair are average for a roof your size and condition. The price per sheet will be on the quote. If you do a good job on your side of things Echols will do a very good job on theirs. At least they did for me.”

Review by
03/23/2022

No review comments provided

Review by
03/22/2022

“This will be based on how well follow-ups are handled. I still have leaking after the install in one area and I want to see this remediated completely”

Review by
03/10/2022

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Review by
03/10/2022

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Review by
03/08/2022

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03/03/2022

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03/03/2022

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Review by
03/02/2022

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Review by
03/02/2022

“They do high quality of work and make sure your totally satisfied”

Review by
03/01/2022

“The gentleman that came out and did the work was the second time they came out to fix a different area on the roof, and they were great.”

Review by
02/24/2022

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02/10/2022

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02/09/2022

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02/09/2022

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02/04/2022

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02/03/2022

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01/29/2022

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Review by
01/27/2022

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Review by
01/26/2022

“They are extremely professional and very efficient!”

Review by
01/20/2022

“Echols Roofing & Home Improvement is efficient and shows up when scheduled. It was an excellent time with them.”

Review by
01/19/2022

No review comments provided

Review by
01/18/2022

“He did an excellent job. My husband checked out the interior work, but he didn't go up on the roof. We had a leak, but it's not leaking anymore. We just hope that it stays that way.”

Review by
01/18/2022

“Echols was extremely professional and great to work with. They are customer focused and communicated well, even during times of product shortages and supply chain issues.”

Review by
01/14/2022

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Review by
01/12/2022

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Review by
01/11/2022

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Review by
01/10/2022

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Review by
01/04/2022

“The roof was installed with focus on every detail.”

Review by
12/30/2021

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Review by
12/21/2021

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Review by
12/20/2021

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Review by
12/18/2021

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Review by
12/15/2021

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Review by
12/15/2021

“This company sent us Gregg who was pleasant, knowledgeable and helpful. He explained our problem and how to solve it. He was able to troubleshoot quickly. He offered us a lower cost solution that remedied the current situation. We would definitely call this company for any future concerns..”

Review by
12/15/2021

“The company met and exceeded my expectations.”

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