Echols Home Improvements
21st year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Echols Home Improvements has received 4.8 out of 5 stars based on 282 customer surveys.
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25
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5
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1
0
21st year as a Best Pick Call
"Our employees make the difference. The crews are in-house, know what they're doing, and are supervised every day. Our sales approach is low key and simple: 'Here is a fair price using the best materials and workmen, and we'll keep every promise we make.'"

Mark Ashe | President
Company Information
Services Offered
Echols performs a variety of home improvements, including roof replacement and repair. Echols also offers carpentry repairs, window and door replacement, siding and gutter installation, deck repairs and rebuilds, and attic insulation. The company charges a $20 fee for carpentry repair bids and offers free estimates on all other types of work.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
Frank Echols founded the company in 1960. It is currently run by Frank's stepson, Mark Ashe, who began working for Echols in 1973.
Distinctions
Echols is a CertainTeed ShingleMaster and a GAF Master Elite Roofing Contractor. Roofing installation crews are factory-certified through GAF.
Additional Information
The company states that some crews have been with Echols for over 20 years.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna, Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City
Address
3682 Candler Road
Pendergrass, GA 30567
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Echols Home Improvements has received 4.8 out of 5 stars based on 282 customer surveys.
5
249
4
25
3
5
2
3
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/29/2019

“Yes I would recommend Echols. When the owner first called he, he asked me some pointed questions to get an understanding of my situation. After a short conversation and assessment of my needs, told me they would take care of me, He kept his word. The roof on my house looks fabulous. I am very happy with the process and very grateful for the outcome.”

Review by
09/27/2019

“I thought William was very nice and honest. He worked with us on the cost.”

Review by
09/27/2019

“Echols Roofing & Home Improvements exceeded on their professionalism and courteousness.”

Review by
09/23/2019

“Greg Bennett was great. He was very responsive.”

Review by
09/23/2019

“I would like to recognize my technician for his exceptional service.”

Review by
09/19/2019

“I was satisfied with everything.”

Review by
09/17/2019

No review comments provided

Review by
09/05/2019

“Very professional from start to finish.”

Review by
09/05/2019

“Except for the fact that Nick was the one who made the offer and then rescinded it, I would like to recognize and affirm that he is highly professional and offered exceptional service.”

Review by
09/04/2019

“I would recognize the repairman himself and the office staff. I had to get the work done in a short amount of time and they worked with me very conveniently. They showed up bright and early and I was very pleased with that.”

Review by
08/31/2019

No review comments provided

Review by
08/29/2019

“They met my expectations.”

Review by
08/26/2019

“Nick, is a blessing.”

Review by
08/21/2019

“The manager. He was one of the most polite guys that I've talked to while handling business.”

Review by
08/20/2019

No review comments provided

Review by
08/19/2019

“Gregg Bennett is excellent”

Review by
08/15/2019

“They worked hard and it looks like quality work. It looks good. The communication throughout the process was great. I really liked the fact that they answered all my questions. I did not feel like any of them were stupid. They did not get mad. They were very professional and answered my questions. I would hang out to watch them and it did not bother them. In the past with other companies, it would bother the workers. If I did not hang out, the other companies would do a shoddy job. The workers, A.C., and Chad always got right back to me with answers. They gave honest answers, too. We had some paint changes midway through and they worked with us and our schedule.”

Review by
08/14/2019

No review comments provided

Review by
08/12/2019

No review comments provided

Review by
08/09/2019

“The guy that came out, I don't remember his name, but I was out of town he kept me informed and did a good job.”

Review by
08/07/2019

“I would like to recognize Billy for his exceptional service. He was the job supervisor, and he communicated well, and I thought he did a good job.”

Review by
08/01/2019

“Echols met or exceeded my expectations in regards to the quality and quickness of the work.”

Review by
08/01/2019

“I would like to recognize Chad.”

Review by
08/01/2019

“My technician did the work correctly the first time. We are very pleased.”

Review by
08/01/2019

“I would like to recognize Billy Dodd for his exceptional service.”

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

“The technician from Echols Roofing & Home Improvements did a great job of explaining the work that needed to be done. They did exactly what they said they were going to do and the work was done well.”

Review by
07/17/2019

“The technician that came out and gave the quote.”

Review by
07/17/2019

“I would like to recognize the man that came out but I am not sure of his name.”

Review by
07/10/2019

“Everyone that I worked with was great.”

Review by
07/10/2019

“They did what they said they would do.”

Review by
07/08/2019

“I was most satisfied with the job itself.”

Review by
07/08/2019

“They were all good. There were four on the roof and two on the ground, they were a very well managed team.”

Review by
07/08/2019

No review comments provided

Review by
06/28/2019

“I would like to recognize Billy for exceptional service he completed the roof work.”

Review by
06/27/2019

“The workman was great.”

Review by
06/26/2019

“My installer was awesome.”

Review by
06/26/2019

“I would like to recognize the salesman for his exceptional service.”

Review by
06/26/2019

No review comments provided

Review by
06/19/2019

“The gentleman who came over was very professional. He was all business but very pleasant.”

Review by
06/10/2019

“I was most satisfied with the way Mr. Dodd handled my insurance claim, and explained how everything needed to be done and how it was to be done. At the end, everything he told me would happen had happened. He was just great.”

Review by
06/04/2019

No review comments provided

Review by
06/03/2019

“I would like to recognize the gentleman that did the work. He was exceptional.”

Review by
06/03/2019

“Jeff showed up on time and did exactly what he said he would do.”

Review by
06/03/2019

“I would recognize Sebastian as well as the job site manager for their exceptional service.”

Review by
05/31/2019

No review comments provided

Review by
05/30/2019

“I would like to recognize Rubio for his exceptional service.”

Review by
05/30/2019

No review comments provided

Review by
05/30/2019

“Chad & Mona”

Review by
05/28/2019

“I thought the guy was professional.”

Review by
05/28/2019

“The man who did the work was great.”

Review by
05/21/2019

No review comments provided

Review by
05/17/2019

“Yes, Chad was excellent?.”

Review by
05/14/2019

“I would like to recognize Chad for his exceptional service.”

Review by
05/14/2019

“They exceeded my expectations with how clean it was when they left. It was amazing.”

Review by
05/14/2019

“I think they all did well as a team.”

Review by
05/10/2019

“I would like to recognize Jeff for exceptional service.”

Review by
05/08/2019

“Dependable, on time and very professional.”

Review by
05/07/2019

No review comments provided

Review by
05/07/2019

“Billy and all other employees to include the supervisors.”

Review by
05/07/2019

“I would like to recognize the guy that did the work.”

Review by
05/06/2019

“Jeff caught some other problems and dealt with those for us. I loved the way it was handled.”

Review by
05/02/2019

“I would like to recognize Nick Whitaker.”

Review by
05/02/2019

“They have done work for me before and I have always been very satisfied.”

Review by
04/30/2019

No review comments provided

Review by
04/27/2019

No review comments provided

Review by
04/24/2019

“Jeff Kilpatrick had the experience and knowledge to repair my roof and it just went through two 2"per hour rain storms and no l”

Review by
04/19/2019

“I am satisfied with the work they have done. They have done a number of things for us and have always done a good job.”

Review by
04/17/2019

“I'd like to recognize the technician that came out, Billy.”

Review by
04/16/2019

No review comments provided

Review by
04/15/2019

No review comments provided

Review by
04/13/2019

No review comments provided

Review by
04/10/2019

“Loved working with AC and his team!”

Review by
04/09/2019

“The entire team was very professional”

Review by
04/05/2019

No review comments provided

Review by
04/05/2019

“Jack Walters is wonderful, honest, and I really trust him. He has done great work?.”

Review by
04/05/2019

No review comments provided

Review by
04/02/2019

“I had another estimate BUT that other company did not spend time explaining things to me, as Jeff from Echols did. When Jeff gave me the estimate, we were presented with a packet which included information about the company, the materials that would be used, color choices( as well as addresses to view their work and roof color). I was given choices for gutter colors. I did not have any questions. The other company: the estimator came when I wasn?t home, did not give me roof color choice, gutter choice. To me, I was just another customer in line for a job. Echols did not leave that impression. I will be using them for my next job!!”

Review by
04/02/2019

“The customer service and workmanship were awesome!”

Review by
04/01/2019

“I would like to recognize Chad, he is the best.”

Review by
03/30/2019

“I would like to recognize Sabastian for his exceptional service.”

Review by
03/30/2019

“Chad”

Review by
03/30/2019

“They met my expectations on everything.”

Review by
03/29/2019

“Jeff Ogletree was fantastic! See my comment above under #7”

Review by
03/29/2019

No review comments provided

Review by
03/25/2019

“I was incredibly impressed that Jeff used a drone to inspect my roof instead of climbing up with a ladder.”

Review by
03/25/2019

“I would like to recognize the person that did the roof work for exceptional service.”

Review by
03/22/2019

No review comments provided

Review by
03/22/2019

No review comments provided

Review by
03/21/2019

No review comments provided

Review by
03/19/2019

No review comments provided

Review by
03/18/2019

“The work that they completed was exceptional.”

Review by
03/18/2019

“They met all my expectations.”

Review by
03/15/2019

No review comments provided

Review by
03/15/2019

“Echols Roofing & Home Improvements met my expectations for everything.”

Review by
03/14/2019

No review comments provided

Review by
03/13/2019

No review comments provided

Review by
03/12/2019

“Yes, my sales representative and my installation crew did a great job. My installation crew replaced my roof within eight hours. Everyone was very professional.”

Review by
03/11/2019

No review comments provided

Review by
03/11/2019

“I don't remember any names.”

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