Echols Home Improvements
22nd year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Echols Home Improvements has received 4.8 out of 5 stars based on 346 customer surveys conducted through GuildQuality.
5
303
4
33
3
7
2
3
1
0
22nd year as a Best Pick Call
"Our employees make the difference. The crews are in-house, know what they're doing, and are supervised every day. Our sales approach is low key and simple: 'Here is a fair price using the best materials and workmen, and we'll keep every promise we make.'"

Mark Ashe | President
Company Information
Services Offered
Echols performs a variety of home improvements, including roof replacement and repair. Echols also offers carpentry repairs, window and door replacement, siding and gutter installation, deck repairs and rebuilds, and attic insulation. The company charges a $20 fee for carpentry repair bids and offers free estimates on all other types of work.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
Frank Echols founded the company in 1960. It is currently run by Frank's stepson, Mark Ashe, who began working for Echols in 1973.
Distinctions
Echols is a CertainTeed ShingleMaster and a GAF Master Elite Roofing Contractor. Roofing installation crews are factory-certified through GAF.
Additional Information
The company states that some crews have been with Echols for over 20 years.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna, Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City
Address
3682 Candler Road
Pendergrass, GA 30567
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Echols Home Improvements has received 4.8 out of 5 stars based on 346 customer surveys conducted through GuildQuality.
5
303
4
33
3
7
2
3
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
02/27/2020

“I was most satisfied with the timeliness.”

Review by
02/27/2020

“Billy Dodd”

Review by
02/27/2020

“They did what I paid them to do promptly.”

Review by
02/27/2020

“Jeff”

Review by
02/24/2020

“They showed up and did the work.”

Review by
02/23/2020

“Chad”

Review by
02/20/2020

No review comments provided

Review by
02/19/2020

No review comments provided

Review by
02/18/2020

“Communication was great from everyone. This is my second major job (second house) with Echols and I love working with Echols folks. The installation process exceeded my expectations. The quality of material is high.”

Review by
02/14/2020

“I guess I would say they exceeded my expectations.”

Review by
02/14/2020

“They did what they said they would do and were reliable!”

Review by
02/10/2020

“They came and did the work just like they said they would.”

Review by
02/04/2020

No review comments provided

Review by
02/04/2020

“In the end, I was impressed with everything.”

Review by
01/28/2020

“Billy and everyone else was very nice and personable. It was a very good experience.”

Review by
01/27/2020

No review comments provided

Review by
01/26/2020

“Jeff Kilpatrick is very highly skilled and creative in ideas for solving problems on an old ceramic tile roof.”

Review by
01/23/2020

“On-time and professional workmanship.”

Review by
01/23/2020

“Echols Roofing & Home Improvements did a really good job.”

Review by
01/22/2020

No review comments provided

Review by
01/21/2020

No review comments provided

Review by
01/17/2020

“I would like to recognize Greg.”

Review by
01/14/2020

No review comments provided

Review by
01/08/2020

“I would like to recognize the service rep for his exceptional service.”

Review by
01/07/2020

“They didn't exceed them anywhere. They met them on the one side.”

Review by
01/03/2020

“I would like to recognize Jeff for his exceptional service.”

Review by
01/02/2020

“Chad”

Review by
12/11/2019

“They met them all.”

Review by
12/10/2019

No review comments provided

Review by
12/05/2019

No review comments provided

Review by
12/05/2019

“Gregg was great!”

Review by
12/05/2019

No review comments provided

Review by
12/02/2019

“The repair guy did great work.”

Review by
11/26/2019

No review comments provided

Review by
11/25/2019

No review comments provided

Review by
11/25/2019

“I would like to recognize Nick.”

Review by
11/25/2019

No review comments provided

Review by
11/22/2019

“Replaced a roof that was put on by Echols. The last one lasted many years with no problems.”

Review by
11/22/2019

“I would like to recognize the young man that did my job for his exceptional service.”

Review by
11/21/2019

“The whole project was excellent from the beginning to the end. They stayed on target. We had a few rainy days, but as soon as the rain stopped they would get right back to work.”

Review by
11/20/2019

No review comments provided

Review by
11/20/2019

No review comments provided

Review by
11/18/2019

“Billy Dodd was fantastic to work with.”

Review by
11/12/2019

“The owner is wonderful. Mark always answered my calls and responded to me very well. He keeps his word and did what he was supposed to do. There was some issues with the contractor and Mark fixed the issues in a timely manner.”

Review by
11/08/2019

“Chad was excellent. Did a great job.”

Review by
11/08/2019

“They came right away and fixed the leak.”

Review by
11/07/2019

“Echols is the Best ! I have already recommended them a number of times to friends and relatives.”

Review by
11/04/2019

“I would like to recognize the roofer for his exceptional service. I believe his name was Chris.”

Review by
10/31/2019

“Will recommend to anyone looking to have roof repair or replacement.”

Review by
10/31/2019

“Jeff”

Review by
10/27/2019

No review comments provided

Review by
10/21/2019

“I would like to recognize Greg for his exceptional service.”

Review by
10/17/2019

“I would like to recognize Jeff Kilpatrick, he was very professional.”

Review by
10/15/2019

No review comments provided

Review by
10/15/2019

“Billy Dodd has been really great. His experience and professionalism set him apart from other companies I've dealt with. And Mona was wonderful as well. I felt like I was her only customer!”

Review by
10/09/2019

No review comments provided

Review by
10/07/2019

No review comments provided

Review by
10/06/2019

“I am always extremely satisfied with Echols work.”

Review by
10/03/2019

“They did great work, showed up on time and worked hard all day and provided excellent work. I would highly recommend them.”

Review by
10/02/2019

“I would like to recognize A.C. for his exceptional service.”

Review by
10/02/2019

“One of the roofers did a super job and was very polite.”

Review by
10/02/2019

“Echols Roofing & Home Improvements was very professional to work with.”

Review by
10/02/2019

“They provided high-quality work.”

Review by
10/01/2019

“Mr. Echols was kind and reached out to me a couple of times.”

Review by
09/29/2019

“Yes I would recommend Echols. When the owner first called he, he asked me some pointed questions to get an understanding of my situation. After a short conversation and assessment of my needs, told me they would take care of me, He kept his word. The roof on my house looks fabulous. I am very happy with the process and very grateful for the outcome.”

Review by
09/27/2019

“I thought William was very nice and honest. He worked with us on the cost.”

Review by
09/27/2019

“Echols Roofing & Home Improvements exceeded on their professionalism and courteousness.”

Review by
09/23/2019

“Greg Bennett was great. He was very responsive.”

Review by
09/23/2019

“I would like to recognize my technician for his exceptional service.”

Review by
09/19/2019

“I was satisfied with everything.”

Review by
09/17/2019

No review comments provided

Review by
09/05/2019

“Very professional from start to finish.”

Review by
09/05/2019

“Except for the fact that Nick was the one who made the offer and then rescinded it, I would like to recognize and affirm that he is highly professional and offered exceptional service.”

Review by
09/04/2019

“I would recognize the repairman himself and the office staff. I had to get the work done in a short amount of time and they worked with me very conveniently. They showed up bright and early and I was very pleased with that.”

Review by
08/31/2019

No review comments provided

Review by
08/29/2019

“They met my expectations.”

Review by
08/26/2019

“Nick, is a blessing.”

Review by
08/21/2019

“The manager. He was one of the most polite guys that I've talked to while handling business.”

Review by
08/20/2019

No review comments provided

Review by
08/19/2019

“Gregg Bennett is excellent”

Review by
08/15/2019

“They worked hard and it looks like quality work. It looks good. The communication throughout the process was great. I really liked the fact that they answered all my questions. I did not feel like any of them were stupid. They did not get mad. They were very professional and answered my questions. I would hang out to watch them and it did not bother them. In the past with other companies, it would bother the workers. If I did not hang out, the other companies would do a shoddy job. The workers, A.C., and Chad always got right back to me with answers. They gave honest answers, too. We had some paint changes midway through and they worked with us and our schedule.”

Review by
08/14/2019

No review comments provided

Review by
08/12/2019

No review comments provided

Review by
08/09/2019

“The guy that came out, I don't remember his name, but I was out of town he kept me informed and did a good job.”

Review by
08/07/2019

“I would like to recognize Billy for his exceptional service. He was the job supervisor, and he communicated well, and I thought he did a good job.”

Review by
08/01/2019

“Echols met or exceeded my expectations in regards to the quality and quickness of the work.”

Review by
08/01/2019

“I would like to recognize Chad.”

Review by
08/01/2019

“My technician did the work correctly the first time. We are very pleased.”

Review by
08/01/2019

“I would like to recognize Billy Dodd for his exceptional service.”

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

“The technician from Echols Roofing & Home Improvements did a great job of explaining the work that needed to be done. They did exactly what they said they were going to do and the work was done well.”

Review by
07/17/2019

“The technician that came out and gave the quote.”

Review by
07/17/2019

“I would like to recognize the man that came out but I am not sure of his name.”

Review by
07/10/2019

“Everyone that I worked with was great.”

Review by
07/10/2019

“They did what they said they would do.”

Review by
07/08/2019

“I was most satisfied with the job itself.”

Review by
07/08/2019

“They were all good. There were four on the roof and two on the ground, they were a very well managed team.”

Review by
07/08/2019

No review comments provided

Review by
06/28/2019

“I would like to recognize Billy for exceptional service he completed the roof work.”

Review by
06/27/2019

“The workman was great.”

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