Echols Home Improvements
23rd year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Echols Home Improvements has received 4.9 out of 5 stars based on 55 customer surveys conducted through GuildQuality.
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23rd year as a Best Pick Call

Company Message Regarding COVID-19

We are checking with local cities for restrictions before scheduling work and are running a virtual office.
"Our employees make the difference. The crews are in-house, know what they're doing, and are supervised every day. Our sales approach is low key and simple: 'Here is a fair price using the best materials and workmen, and we'll keep every promise we make.'"

Mark Ashe | President
Company Information
Services Offered
Echols installs a variety of doors and windows. The company also offers carpentry repair, siding and gutter installation, residential shingle roof replacement and repair, commercial roof repairs and maintenance, attic insulation, and deck repairs. Echols charges a $20 fee for carpentry repair bids and offers free estimates on all other types of work.
Services Not Offered
The company does not repair broken glass or existing doors and windows.
Minimum Job
Echols has a seven-window minimum.
Warranty
The company offers a 100 percent customer satisfaction guarantee.
Company History
Frank Echols founded the company in 1960. It is currently run by Frank's stepson, Mark Ashe, who began working for Echols in 1973.
Employee Information
Many employees have been with the company for more than 20 years.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
3682 Candler Road
Pendergrass, GA 30567
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Echols Home Improvements has received 4.9 out of 5 stars based on 55 customer surveys conducted through GuildQuality.
5
51
4
4
3
0
2
0
1
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/09/2021

“Antonio was professional and accommodating. From making sure I could get out of my driveway to letting me know if/when he left for lunch. It's the little things like that that made the experience great.”

Review by
08/02/2021

“They did not fall short. Very happy customer.”

Review by
08/02/2021

“ALL of the people that were involved with the improvements made at our home were EXCLLENT.”

Review by
07/27/2021

“AC was fantastic to work with. The crew did great work and very happy with our project.”

Review by
07/27/2021

No review comments provided

Review by
06/16/2021

“Installation and sales team were very professional, skilled and knowledgeable”

Review by
06/01/2021

“I would like to recognize Mike for his exceptional service.”

Review by
04/22/2021

“I would like to recognize AC and Mauricio for their exceptional service.”

Review by
03/26/2021

No review comments provided

Review by
03/11/2021

“Please see our comments in Question 1. We were very impressed with Sebastian and his workmanship and had such a great experience working with him. Echols is fortunate to have someone of his high caliber (expertise, professionalism and integrity - a wonderful combination!) as its representative.”

Review by
02/24/2021

“We were very impressed with Mauricio's work & work ethic.”

Review by
02/19/2021

“Easy to deal with, fair price, I liked the people they sent to my house and I am very happy with the quality”

Review by
02/05/2021

“Antonio Karaira and the two guys who installed with him worked really really hard and tried to get everything done. Sometimes they would work till dark to get the project done. They were wonderful!”

Review by
01/13/2021

“Sebastien Ambrosini is exceptional. His work and professionalism are of the highest caliber.”

Review by
12/14/2020

No review comments provided

Review by
10/28/2020

“Echols Roofing & Home Improvements fixed our doors, and they look very good.”

Review by
09/29/2020

“Used several times, always reliable.”

Review by
09/23/2020

“They are very professional.”

Review by
09/17/2020

No review comments provided

Review by
09/03/2020

No review comments provided

Review by
08/25/2020

“They are great and we have used them on multiple occasions for over 20 years.”

Review by
08/21/2020

“Their efficiency and the value.”

Review by
08/19/2020

“The installers were very professional. They were COVID responsive and they cleaned up. AC came to check on everything to make sure it was good. I think that his desire to get there as soon as he could is why they didn't call to let us know that they were coming. He knew that we were working from home so we would be here.”

Review by
08/11/2020

“AC has always provided excellent customer service and his team always provides quality work.”

Review by
08/05/2020

“Mauricio does all the installation and he does an exceptional job. He is awesome and I can't say enough about him!”

Review by
06/12/2020

“I would like to recognize A.C for his exceptional service.”

Review by
05/17/2020

“Armando Cartaya”

Review by
05/12/2020

“Echols just completed my siding/windows/gutters/carpentry project perfectly.”

Review by
04/13/2020

“AC worked to find trim color match not in samples, overall a pleasure to work with, down to earth, respectful and patient with questions. Also installers? work quality very appreciated.”

Review by
03/09/2020

“AC was fabulous.”

Review by
02/12/2020

“We've had Sebastian from Echols do several jobs for us and every time, he exhibits professionalism and attention to detail.”

Review by
02/09/2020

“We are very pleased with Echols! We will definitely use them again. Everyone was very nice and professional. The work was done properly and the finished product looks great!”

Review by
01/17/2020

“I would like to recognize Greg.”

Review by
01/07/2020

“Love working with AC. He showed up every day the crew was there working to check in. They were very trustworthy and clean and respectful. Excellent, quality work!”

Review by
12/31/2019

No review comments provided

Review by
12/05/2019

“AC and his crew are exceptional professionals, friendly, hard working, and highly skilled.”

Review by
12/04/2019

“AC and his window team. I can't remember all of their names unfortunately but they were great.”

Review by
10/07/2019

“Kevin, Mauricio and of course A.C.”

Review by
10/02/2019

“I would like to recognize A.C. for his exceptional service.”

Review by
10/02/2019

“Overall satisfied with the service and product offered by Echols.”

Review by
07/23/2019

“Echols Roofing & Home Improvements met/exceeded my expectations in regards to the siding, in general.”

Review by
05/30/2019

No review comments provided

Review by
05/06/2019

“AC the project manager did a fantastic job from beginning to end. All of the crews he brought out were courteous and respectable of our space.”

Review by
04/10/2019

“Loved working with AC and his team!”

Review by
03/20/2019

“AC and Anthony”

Review by
03/03/2019

“AC”

Review by
02/28/2019

“Sebastian did a very good job.”

Review by
01/29/2019

“AC”

Review by
01/26/2019

No review comments provided

Review by
01/26/2019

“A. C.”

Review by
01/25/2019

“Echols Roofing, Siding, & Home Improvements did a fine job”

Review by
01/25/2019

No review comments provided

Review by
01/24/2019

“AC was good.”

Review by
01/24/2019

No review comments provided

Review by
01/23/2019

“The quality of windows installed is real and we are pleased with how they work for us. Also, there was no pressure by the sales representative.”

Review by
01/17/2019

“The work Sebastian and his crew did was excellent.”

Review by
01/16/2019

“I would like to recognize AC because working with him was great. Additionally, the employee that did my windows and the employee that did my roof were professional and knowledgeable. I believed everything I was told by Echols and had trust in all of their employees.”

Review by
01/16/2019

“Echols did a great job. I have already referred them to four or five other people.”

Review by
01/15/2019

“The project manager Armando was great other than the quality control on it. The workers seemed good although one guy I could tell was having some problems. He worked alone which I didn't think was a good idea. Overall they did a good job in general.”

Review by
01/15/2019

“They had a problem with the way my windows had been constructed and they had to redesign the way they installed them. I thought they did a good job with that. The carpenter they used to install was very good.”

Review by
01/14/2019

“Echols Roofing, Siding, & Home Improvements helped me from to start to finish with my project. I was a little intimidated by taking on this work but I appreciate their attention to detail and the personal service that they provided. They took a very complicated project and made it very simple for me. They made me feel at ease because I could see the attention to detail that Echols was taking and they were taking pride in what they did. That took away my worry and made me feel confident in the work they were doing for a fair price.”

Review by
01/14/2019

“The cleanup of all work debris and reinstallation of window coverings went far and above our expectations.”

Review by
01/14/2019

“The extra effort that they took I could that they took the job seriously and that they didn't? just want to get the job done.”

Review by
12/13/2018

“I'd like to recognize AC for providing exceptional service.”

Review by
12/09/2018

“AC and team made the entire process from assessment of the job to completion seem less. Professional, dependable and attention to detail...highly recommend!”

Review by
12/05/2018

“Their communication was lovely. They showed up on time and were diligent.”

Review by
12/02/2018

No review comments provided

Review by
11/29/2018

“They met and exceeded my expectations in the quality of the work. They were also friendly and professional.”

Review by
11/28/2018

No review comments provided

Review by
11/27/2018

“Nothing bad to say about this crew, they were very professional, did a great job and excellent clean up after it was all done.”

Review by
11/27/2018

No review comments provided

Review by
01/27/2018

“They did new windows for me and some painting. They were very professional, they were quick, and they were thorough. They did a good job; they get an A+.”

Review by
01/27/2018

“They did window replacement for me. It was a good price, and they were up-front about when they could get things done. They got behind a little bit, because it was a lot of rain in the early summer. They kept me informed about that. I'd worked with them before on a roof replacement several years ago and liked the work. I was pleased again with this work. I'd give them an A-.”

Review by
01/25/2018

“They were very good. They did the work; they replaced it. They called, then transferred, and then ended up coming to replace it, so it was a little bit hectic to get the work done, but it got solved. Usually no problem; this time the windows didn't work for them—but everything else was alright. This time they put in six windows. They did the skylights as well. They get an A+.”

Review by
01/25/2018

“They did what they promised, and they did really good work. The windows seem to be really well made, so everything was good. They replaced 41 windows for me, and they replaced a lot of rotten wood and stuff; they're A+.”

Review by
01/22/2018

“Everything is fine. They did a good job, did it in a hurry, and that's fine. They replaced all my windows. I'd give them an A; so far the work has been fine. I haven't had any problems.”

Review by
01/22/2018

“They did a great job, did it quick, on time, and for a great price—so I was very happy with them. They did the roof and our windows—window replacement. They get an A.”

Review by
01/18/2018

“They've done work for me before. They were good, and they were responsive. We had a skylight replaced. They're A+.”

Review by
01/18/2018

“They did work for me.”

Review by
01/18/2018

“They were very professional. They were on time, they worked diligently, did the job, and came-and-went as expected—better than expected. I had them do several different things for me, and they did window replacement for me. I'd give them an A.”

Review by
01/18/2018

“I liked how thorough they were when they gave me their estimated cost, went over everything, and I liked how well they explained the materials they were using, as well as why they needed to do what they needed to do. The supervisor was always coming every day to check on how things were going. They did some other work for me besides roofing; they also fixed the interior of my ceiling where it had started leaking from the leaking roof. Then they also took out sliding doors, and they put in a wall with a picture window. They're A+.”

Review by
01/17/2018

“I thought that their customer service was really good. It's a family-owned business that's been around for many, many years. I've used them at least two or three times on my properties. I think their prices are reasonable. They were listed in several of the area home-guides/home-contractor-guides—they're in at least two of them, and they've been in there consistently, year after year. That's how I first came to use them, but I've had good experiences. I've used them on roofing repair, and I've used them on window replacement. They did a good job on both; I would definitely give it an A+.”

Review by
01/17/2018

“They came in, did a couple of skylights, and repaired a leak in my roof. Everything went well. He was good; he answered all my questions. He performed the work, and he even came out on a Saturday to finish it up. It was right before we got a heavy rain of several inches the next couple of days, and I'd give it an A+.”

Review by
01/17/2018

“Everything was good, very good, very clean—very good. They were putting all windows in and a French door. I'd give them an A+.”

Review by
01/17/2018

“They did good work; it was window replacement. We've been very happy with the windows, especially now with everything being so cool. They get an A.”

Review by
01/17/2018

“They did a fantastic job. They were prompt, and they did what they said. They did an excellent job. They did windows, door repairs, and floor repairs, and they did a great job. I'll give them an A+.”

Review by
01/11/2018

“I have used them for several years.”

Review by
12/15/2016

“They  installed a door. They arrived when they said they would and actually worked on it all day. They did a solid job in making sure that it fit. There was no exposure and everything was sealed off so that the door opened and closed in the right manner. It worked out great. They were literally there all day long trying to get a door that was probably not standard to fit in. I would give them an A+. My husband was trying to look at their number to see if we could call them to come back for window replacement.”

Review by
12/07/2016

“They're  coming out today to do something. They put 1, dollars’ worth of windows in and fixed the corner of my roof. They put some boots on the roof and resealed the pipe of some kind. The pipe is still leaking a little bit, so he's going to come back and check. A/C is a terrific person. He did what he said he'd do, followed up, and was really compatible. The two guys that were out here, I forget their names, and they were definitely Mexican. One of the guys worked with him for a lot of years. They were terrific people. They were fast, efficient, and really knew their stuff. This company has a great team. I'd give them an A+ for everything. I've already recommended them and they've already got a job from it. I'm sure it was another 1,-dollar job. They back up their work, they're very efficient, and they've got good workers. If all of them are like A/C, they've got a winning team there. He's extremely easy to work with and talk to. I never had an issue with him, not one time.”

Review by
12/07/2016

“They  installed new doors and windows in my home. They had great scheduling, a professional installer, and a certified carpenter. They left no stone unturned and made sure all of my concerns were taken care of. I'd give them an A+ overall.”

Review by
12/07/2016

“They did doors for the sun rooms. They were very professional and did the job very fast. They were very good. I'd give them an A. They were not cheap.”

Review by
12/07/2016

“They  were wonderful. We had all new windows and siding put in our house. They were the nicest people to work with. They cleaned up after themselves every day and didn't try to cover anything up. If I had a little problem somewhere, they would fix it before they put the siding. They were really good. I'd give them an A+.”

Review by
12/05/2016

“They put in a nice window. There were a few things they didn't complete, but they came back and completed it. I don't have anything negative to say. I'd give them a B+.”

Review by
12/05/2016

“They did window replacement for the front of the house. They were prompt, very clean, and they did a very good job overall. I'd give them an A overall.”

Review by
11/21/2016

“I  had a gas cabinet door replaced by them. Everything went great. They were very honest and they fixed it in a timely manner. I'd give them an A overall.”

Review by
11/21/2016

“They  installed some windows and a spying glass door. They did the whole job quickly and efficiently. It looked very neat when they were done. I'd give them an A rating.”

Review by
11/21/2016

“They did a front portico and new front door. I thought the quality was good, the price was fair, and the gentleman, Sebastian, who did the work, was very responsive to my questions or concerns. I'd give them an A. I think I already have recommended them.”

Review by
11/21/2016

“They  were excellent. I'd recommend them to anybody. They did window replacement and siding. They were reasonable, excellent work, on time, place was immaculate when they left, and I think they did good quality work. I'd give them an A across the board.”

Review by
11/21/2016

“They  did two shower door replacements. This year we’ll have them do a third once we get the bathroom retiled. They were easy to work with, the service was great, they were on time, and pricing was excellent. I'd give them an A, absolutely. We already have recommended them.”

Review by
09/04/2015

“They're halfway through. They're doing two projects. They needed to finish the first one before the second one. The first one is done. The guy was very professional, very good, and I'm very happy with it. The next one should start as soon as my windows come in. They had to be manufactured. They're definitely an A.”

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