Advantage Pro Services

No review comments provided

"I was happy with the service they provided, and they were easy to work with."

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

"They did a really good job. I felt like they were very professional and cleaned up behind themselves. I was very satisfied."

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

"Advantage Pro Services' quality of work has gone downhill over the last few years."

No review comments provided

"Very dishonest workers - offered to do extra work for extra money and then didn’t do the extra work, and lied about it when I complained."

No review comments provided

"I have used Advantage in the past and they always did a great job. This time however it was just OK."

No review comments provided

No review comments provided

No review comments provided

No review comments provided

"I’d recommend them to anyone. Very professional."

No review comments provided

"yes, have already recommended to my neighbors"

No review comments provided

No review comments provided

"Very satisfied with their work!!"

"Very professional crew who were easy to communicate with. Did a thorough job and very friendly."

"Ontime and efficient. Reasonably priced. Good job."

"Overall, pleased with the work by your company."

"I liked the attention I got from the contact person (supervisor maybe?) who came to valuate the project and once work was completed, contacted me to hear my feedback. The work good in general. When we did the walkthrough, there some windows on the third floor of the townhouse that were not fully cleaned. I asked them to clean them well and they started giving me excuses on why they could not be cleaned, and how it would be difficult to remove the dirt. Nevertheless I insisted. They had to take out the ladder again (which they had already put back into their truck) and go up to perform the cleaning. Sure enough, they were able to easily remove the dirt. I did not like that attitude. Next time I would get a written confirmation that the windows will be thoroughly cleaned before they are ready to leave."

No review comments provided

"I was not totally not satisfied with the outcome of the gutter cleaning. I had to hire additional help from another company to clean the gutters."

"Very professional."

"On time and did a good job, professional"

"After Advantage Pro finished cleaning my windows, they looked better than they did when I moved in."

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

"My gutter guards are bent upwards and now some of my gutters are leaking."

"Pleased with service, arrived on time, and slight discount was given to a repeat customer."

No review comments provided

No review comments provided

No review comments provided

"The initial work was excellent. The followup warranty work was needed, but I was never able to reach anyone. I left messages, and got no callbacks on three occasions."

"I have used Advantage Pro Services for 10 years or longer. I have always done an annual pressure washing and window cleaning job. I have a different crew each time and they are all professional and courteous. They are very thorough and do a great job."

"They did a good job!"

"The problem was not solved."

"The contractors that came out came across some issues and they worked them out themselves and I would recommend them!"

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

"My windows sparkled!"

No review comments provided

"Look at answers to questions."

No review comments provided

"Overall very satisfied!"

No review comments provided

No review comments provided

No review comments provided

No review comments provided

"I am tossed on how to review Advantage Pro Services (APS). I got an appointment for work within 24 hours of my call. The crew arrived early, were courteous, efficient and willing to answer any questions. All that was 5 stars. That being said the person I spoke with on the phone to arrange the work, although very courteous, was also very pushy, trying to sell me biannual services which I did not need. I only needed the front gutters on my two story house cleaned (first time in 11 years), but the sales rep “highly recommended” that I schedule a full house gutter cleaning. So, not actually able to see the gutters, I reluctantly agreed. The crew spent about 35 minutes at my house and 98+% of the work was on the front gutters. The rest of the gutters were clean as I predicted. For 35 minutes work I was given a “final” invoice by the crew for the original amount for a full house, one time gutter cleaning of $387 (includes tax). I originally agreed to this amount, so reluctantly paid it. My post job inquiry to APS as to whether the price remained the same given the actual, limited work required was ignored. I was contacted by the billing department about my bill and how I would like to pay it. This was disturbing because I gave a credit card number to the sales rep when scheduling the work, which was to be charged upon completion of the work, but it seems APS lost this information. I told APS via e-mail with the draft review above attached that I would send a check, not wanting to give out credit card information again to an organization that cannot seem to secure it. APS immediately contacted me, apologizing for lack of response, agreed to reduce my bill to $324 (including tax…their “minimum” charge) and that the missing credit card had been found. Via e-mail, I thanked them, told them to go ahead and use the relocated credit card for my bill. A week later there was no charge, so I finally called and the polite person on the phone said my credit card would be charged the same day and it was indeed, finally charged. To top it off the company I originally wanted to do the work finally got back to me and their price was half of what APS charged for the same work! So, finally, office reps 2 stars (all polite, but execution lacking at times), price 1 star, response time and workers 5 stars…total 2+ stars. The next time, I will try someone else with more reasonable charges. My fault for impatience, but the front gutters were overflowing during some rainy weather and to their credit, APS arrived the next day after my call. I had used the original company I wanted for work in the past with good results, but they were too slow at responding this time. Too busy? Given the price difference, I am not surprised."

No review comments provided

"Very please with the results."

No review comments provided

"Not too happy"

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

"The first time they came the job was not done completely and not professionally. I had to call them back out and it still was not done to my satisfaction. I did it myself. The manager who came out the second time apologized."

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

"They were very prompt on the appointment. They were very thorough."

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

"They pressure washed my brick house to remove algae and debris from fig ivy. Very effective on algae. They said it would not remove all the ivy hold-fasts but removed enough to make them less noticeable."

"Great work"

"Prompt, professional team. Have had them do my windows for a couple of years."

"yes"

No review comments provided

"On time, good work and safe"

"Advantage Pro Services is a great company. I used the for gutter cleaning and would use them again."

"They were on time and did an excellent job."

"Advantage Pro Services did an outstanding job from every standpoint."

"I cancelled my window cleaning contract with them as they did not do a good job cleaning the windows as their process left a lot of spots. The last time they came the workers were sarcastic to me saying up front they were here to clean my windows twice. The 2 previous times they had to come back to redo the job to get it right"

"Not happy with window cleaning"

No review comments provided

"The guys were efficient, professional and friendly. They did s great job."

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

"We were very satisfied with the service provided and would definitely use them again."

No review comments provided

No review comments provided

No review comments provided

"The pressure washing and gutter cleaning was great but there was a little streaking left on the windows."

No review comments provided

"Great quality of service, arrived on time & courteous"

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

"I thought they did a good job — no complaints — but I think there are other companies who would do just as good of a job for less money."

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

"They were efficient, polite, and thorough."

No review comments provided

"Only to a 1 story home owner."

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

No review comments provided

"They did not disappoint, typical of past experiences. Would not hesitate. Good attitude, efficient and hard workers."

No review comments provided

"Overpriced. Did a below standard job."

No review comments provided

No review comments provided

"It was good. They showed up on time, they did the work well, finished it on time. They were cleaning out the gutters and cleaning the stone around the house and things like that. I would grade them an A. I would highly recommend them."

No review comments provided

" They did the job; it was a fair price. Everything worked out well. They had to repair and replace the gutter and then they did some window cleaning. I would grade them an A."

"The quality of the work, the people that were ahead of the project were very honest about things. It worked out real well and was worked out rather quickly. It was gutter installation, took the old ones down and put the new ones up, I would grade them an A+. They left some things around; no big deal, but they did. I would absolutely recommend them."

"They were here when they said they were going to be. They installed some down spouts and gutter cleaning. I would grade them a B. It didn't look as good as I wanted it to at the bottom, but I didn't complain."