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FEATURED REVIEWS
“Advantage Pro Services is a great company. I used the for gutter cleaning and would use them again.”
“The guys were efficient, professional and friendly. They did s great job.”
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“I was happy with the service they provided, and they were easy to work with.”
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“Very dishonest workers - offered to do extra work for extra money and then didn’t do the extra work, and lied about it when I complained.”
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“Very satisfied with their work!!”
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“yes, have already recommended to my neighbors”
“Very professional.”
“I was not totally not satisfied with the outcome of the gutter cleaning. I had to hire additional help from another company to clean the gutters.”
“On time and did a good job, professional”
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“My gutter guards are bent upwards and now some of my gutters are leaking.”
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“They did a good job!”
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“The problem was not solved.”
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“Overall very satisfied!”
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“Very please with the results.”
“I am tossed on how to review Advantage Pro Services (APS). I got an appointment for work within 24 hours of my call. The crew arrived early, were courteous, efficient and willing to answer any questions. All that was 5 stars. That being said the person I spoke with on the phone to arrange the work, although very courteous, was also very pushy, trying to sell me biannual services which I did not need. I only needed the front gutters on my two story house cleaned (first time in 11 years), but the sales rep “highly recommended” that I schedule a full house gutter cleaning. So, not actually able to see the gutters, I reluctantly agreed. The crew spent about 35 minutes at my house and 98+% of the work was on the front gutters. The rest of the gutters were clean as I predicted. For 35 minutes work I was given a “final” invoice by the crew for the original amount for a full house, one time gutter cleaning of $387 (includes tax). I originally agreed to this amount, so reluctantly paid it. My post job inquiry to APS as to whether the price remained the same given the actual, limited work required was ignored. I was contacted by the billing department about my bill and how I would like to pay it. This was disturbing because I gave a credit card number to the sales rep when scheduling the work, which was to be charged upon completion of the work, but it seems APS lost this information. I told APS via e-mail with the draft review above attached that I would send a check, not wanting to give out credit card information again to an organization that cannot seem to secure it. APS immediately contacted me, apologizing for lack of response, agreed to reduce my bill to $324 (including tax…their “minimum” charge) and that the missing credit card had been found. Via e-mail, I thanked them, told them to go ahead and use the relocated credit card for my bill. A week later there was no charge, so I finally called and the polite person on the phone said my credit card would be charged the same day and it was indeed, finally charged. To top it off the company I originally wanted to do the work finally got back to me and their price was half of what APS charged for the same work! So, finally, office reps 2 stars (all polite, but execution lacking at times), price 1 star, response time and workers 5 stars…total 2+ stars. The next time, I will try someone else with more reasonable charges. My fault for impatience, but the front gutters were overflowing during some rainy weather and to their credit, APS arrived the next day after my call. I had used the original company I wanted for work in the past with good results, but they were too slow at responding this time. Too busy? Given the price difference, I am not surprised.”
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“Not too happy”
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“The first time they came the job was not done completely and not professionally. I had to call them back out and it still was not done to my satisfaction. I did it myself. The manager who came out the second time apologized.”
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“Great work”
“On time, good work and safe”
“Advantage Pro Services is a great company. I used the for gutter cleaning and would use them again.”
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“The guys were efficient, professional and friendly. They did s great job.”
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“The pressure washing and gutter cleaning was great but there was a little streaking left on the windows.”
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“They were efficient, polite, and thorough.”
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“They did not disappoint, typical of past experiences. Would not hesitate. Good attitude, efficient and hard workers.”
“Overpriced. Did a below standard job.”
“It was good. They showed up on time, they did the work well, finished it on time. They were cleaning out the gutters and cleaning the stone around the house and things like that. I would grade them an A. I would highly recommend them.”
“ They did the job; it was a fair price. Everything worked out well. They had to repair and replace the gutter and then they did some window cleaning. I would grade them an A.”
“They were here when they said they were going to be. They installed some down spouts and gutter cleaning. I would grade them a B. It didn't look as good as I wanted it to at the bottom, but I didn't complain.”
