Window Genie
3rd year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Window Genie has received 4.5 out of 5 stars based on 222 customer surveys.
5
169
4
24
3
10
2
11
1
8
3rd year as a Best Pick Call
"Window Genie's commitment to customer satisfaction and professionalism is what sets us apart from the competition. With nearly 60 percent of our business coming from repeat customers, we have earned the trust of homeowners across Atlanta. Estimates are always free, and our services are more affordable than you think."

David Flax | Owner
Company Information
Services Offered
Window Genie provides residential and commercial pressure washing services for houses, decks, fences, concrete, gazebos, and more. The company also offers residential and commercial window cleaning, gutter cleaning, window tinting, and holiday lighting services.
Warranty
The company offers a streak-free guarantee on window cleaning services.
Company History
The national company was founded in 1994, and the local, family-owned-and-operated franchise opened in 2010.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
Window Genie is an authorized 3M and Huper Optik dealer, and the company carries a wide variety of decorative films.
Areas Served
Alpharetta, Buford, Canton, Johns Creek, Cumming, Duluth, Dunwoody, Kennesaw, Lawrenceville, Marietta, Norcross, Roswell, Sandy Springs, Smyrna, Snellville, Suwanee, Woodstock
Address
995 Mansell Road Suite D
Roswell, GA 30076
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Window Genie has received 4.5 out of 5 stars based on 222 customer surveys.
5
169
4
24
3
10
2
11
1
8
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
06/22/2019

“The service technicians were polite and professional.”

Review by
06/22/2019

No review comments provided

Review by
06/22/2019

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Review by
06/22/2019

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Review by
06/22/2019

“Craig”

Review by
06/22/2019

“Casey walked us through what to expect from the whole house pressure wash. He clearly identified the hard-to-reach areas and then reviewed those with us after.”

Review by
06/22/2019

No review comments provided

Review by
06/22/2019

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Review by
06/22/2019

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Review by
06/22/2019

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Review by
06/22/2019

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Review by
06/19/2019

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Review by
06/18/2019

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Review by
06/18/2019

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Review by
06/18/2019

“Ryan & Ryan have great customer service skills. Very professional!”

Review by
06/18/2019

“The windows were great and pressure washing the house. Gutter clean up was terrible.”

Review by
06/18/2019

No review comments provided

Review by
06/17/2019

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Review by
06/17/2019

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Review by
06/17/2019

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Review by
06/17/2019

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Review by
06/17/2019

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Review by
06/17/2019

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Review by
06/17/2019

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Review by
06/17/2019

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Review by
06/17/2019

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Review by
06/17/2019

“Employees were polite”

Review by
10/19/2018

No review comments provided

Review by
10/10/2018

“I was satisfied because they just did a good job.”

Review by
10/10/2018

No review comments provided

Review by
09/27/2018

“I would recognize both technician's for exceptional service. They were very professional and excellent at what they did. They knew exactly what they were doing. I would recommend both of them highly.”

Review by
09/27/2018

“I would like to recognize the people who came out. They were very good. I was very pleased.”

Review by
09/26/2018

“The scheduling exceeded my expectations, I was not expecting that. The crew came out and did what they had to do quickly and effectively.”

Review by
09/26/2018

“Window Genie met and exceeded all of my expectations. They actually pointed me to an issue on my roof that I had to have fixed.”

Review by
09/26/2018

“They were great and they kept working throughout a family emergency.”

Review by
09/26/2018

“They did a very nice job of cleaning the screens in my screen room. Kudos to them for that.”

Review by
09/19/2018

“All areas met my expectations. The windows looked great. Everything was perfect.”

Review by
09/19/2018

“The gentleman who came out was very good.”

Review by
09/19/2018

No review comments provided

Review by
09/17/2018

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Review by
09/17/2018

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Review by
09/17/2018

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Review by
09/17/2018

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Review by
09/17/2018

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Review by
09/17/2018

No review comments provided

Review by
09/13/2018

“I would like to recognize the overall crew. They always do a good job.”

Review by
09/12/2018

“The two guys that came out were exceptional. They were really good!”

Review by
09/12/2018

“I was most satisfied with the people I worked with. They were polite, conscientious, and did a great job. I felt safe with them being in my home. If I used the company again I would request the same guys. They were awesome and deserve a raise.”

Review by
09/12/2018

“I was most satisfied with the total job, inside and out! They were fantastic!”

Review by
09/12/2018

“I was satisfied with them because they were just extremely professional and got the job done. I had a few little things they had to come back and redo, but they came back the very next day so it was no big deal. They follow up if there is something left behind. There were just a few areas that didn't quite get pressured washed and they came back and did it.”

Review by
09/12/2018

“They exceeded my expectation with the skylights.”

Review by
09/12/2018

“They did a great job!”

Review by
09/12/2018

“They were all good.”

Review by
09/12/2018

No review comments provided

Review by
09/12/2018

“They are just very upfront about everything. They were cleaning one of the windows upstairs on the second floor that we very rarely use. When they were done cleaning it they put it back in and it had fallen out. They let me know and asked me that they could take it back to the shop and fix it. Whenever there was a problem they were always upfront. They went above and beyond. We just had the house painted and they scraped off the overspray as well for no additional charge.”

Review by
09/12/2018

“Gogi would like to recognize the man who was the team leader, because he was great. He was a number 5 on the rating.”

Review by
09/12/2018

“They were able to get one of the windows clean that I thought they wouldn't be able to.”

Review by
09/12/2018

No review comments provided

Review by
09/12/2018

“I would like to recognize the guy who was in charge for his exceptional service. He was very, very, good. The guy who worked with him was good also. .”

Review by
09/12/2018

“The drive way was really clean when they left.”

Review by
09/12/2018

“I was most satisfied with the window cleaning because they cleaned each pane separately.”

Review by
09/12/2018

“I called them several times. I was trying to talk to a manager, supervisor, owner or whatever and no one called me back. The service was not provided for me to be satisfied. The windows were not clean and they didn't spend enough time cleaning the windows. When they provided the service they were on the phone the whole time and were not paying attention. I kept asking them to come look at the windows. They were on the phone arguing with someone while doing the job. I am not satisfied.”

Review by
09/11/2018

“The level of service and professionalism exceeded my expectation.”

Review by
09/10/2018

No review comments provided

Review by
09/10/2018

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Review by
09/10/2018

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Review by
09/10/2018

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Review by
09/10/2018

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Review by
09/10/2018

“The men were very efficient with their time. However, my kitchen window and dining room windows were not completely clean. Areas were either missed or not given sufficient attention”

Review by
09/10/2018

“They were very responsive to come back and do the job better. However, I also had cancelled my original payment at the time I called to let them know there was an issue.”

Review by
09/05/2018

“They exceeded my expectations with their quality of their workmanship.”

Review by
09/05/2018

No review comments provided

Review by
09/05/2018

“Wish they could have found a way to clean my most important window”

Review by
09/05/2018

“They went the extra mile and did a fantastic job.”

Review by
09/05/2018

“They cleaned my windows and my driveway.”

Review by
09/05/2018

“I would recommend this company.”

Review by
09/05/2018

“They came to do the windows and did an excellent job.”

Review by
09/05/2018

No review comments provided

Review by
09/05/2018

“They appeared to know their business and went around their task with efficiency.”

Review by
09/05/2018

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09/05/2018

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09/05/2018

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Review by
09/05/2018

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Review by
09/05/2018

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Review by
09/05/2018

“I thought Window Genie was amazing as far as handling the different geographic levels of our home.”

Review by
09/05/2018

“I asked my husband to call and ask them to come back but he didn't. The front window was so foggy and there was not any water coming down on it. They left water streaming down my front window. I have the grids in the windows, the iron bars. They just left the cleaning source streaming down the window instead of washing it off so it made it worse. He didn't call them to come back. I would definitely rate this as a 5 if they will come back and take care of that for me. We are all elderly and can't take care of it. I wish you would come back to take care of that one window for me. I don't want to rate this until they come back and complete the job. I have a business as well and I would come back and take care of what the customer paid for.”

Review by
10/12/2017

No review comments provided

Review by
10/08/2017

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Review by
10/08/2017

“My house is so beautiful with all the sunlight coming through clean windows. What a difference!!”

Review by
10/07/2017

No review comments provided

Review by
10/07/2017

“I have used Window Genie twice and have been very pleased with the ease of appointment setting, punctuality of the workers, and service quality both times. I look forward to calling them again.”

Review by
10/07/2017

No review comments provided

Review by
10/03/2017

No review comments provided

Review by
10/03/2017

“My family and I are very pleased with the excellent work and professionalism.”

Review by
10/03/2017

“They did a great job. Wish they had cleaned window sill. I should have asked them.”

Review by
10/03/2017

“They were on time, did a good job and it was a great price. We recommended them to our neighbors. Would use again.”

Review by
10/03/2017

“Pricey, used Groupon and found it was barely applicable. Phone contact was a bit acerbic, not very customer friendly.”

Review by
10/03/2017

No review comments provided

Review by
09/29/2017

No review comments provided

Review by
09/29/2017

No review comments provided

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