Plumbing Today

Natalie Rose

5 months ago

Nathan was amazing! He was able to come out within 24 hours of booking, showed up on time, and did an excellent job. He was super sweet, very personable, and took the time to explain everything clearly. The work was done quickly, professionally, and with great attention to detail. He made the whole experience completely stress-free and everything was so easy from start to finish. I couldn’t be happier and will definitely be using him again. Highly recommend!

Iris Schaedel

9 months ago

Please do not use these people. They are rip off. I I broke the shut off valve at the floor in my master bathroom. I had already chipped away 2 1/2 inches of the concrete in an area of 6 inches. These guys came to my house charged me $1484.00 For an underground slab leak. An underground slab leak is when you have to break up all the concrete to repair the leak not 2 1/2 inches more Since I already did have to work. I need a work done because I was having a huge birthday party for my 82 year-old husband on Saturday. I was panic tricking I was upset you name it I was it. They came out chipped up the floor a little more Repaired the shut off valve and the toilet flange I know they didn’t have $50 worth of material Invested and I feel that they took advantage of me. I called every day for four days to see if they would be at least enough to give me half my money back. My own son travel two hours to celebrate his father’s birthday and ended up The shut off valve so I could install the drywall because I don’t All that in front of the drywall, it’s supposed to go behind the drywall. Josh the plumbing manager he’s rude and then Steve the owner. I’m not sure real sure about him. He did offer to give me a 30% discount on my next Service I wouldn’t use these people if my life depended on it. I have attached the photos just so everybody can see what little bit of work they did. Find someone else to do your plumbing please don’t use these people. Look at these pictures the first two pictures is the work that I did. The remaining is what they finished & You decide if that looks like an underground slab leak. All I was asking for was half $742 back & Steve said no what horrible company to seriously charge a person for such little work. All I could think about was my husband’s birthday & all our guest. I have been so upset about all of this for days now.

Page Dunning

a month ago

I had an exceptional experience with Cool Today from start to finish. Derek, my sales representative, was incredibly professional and thorough. He walked me through all my financing options, answered every question clearly, and managed to get everything completed — permit application, financing approval, and installation scheduling — in about 90 minutes. His efficiency and attention to detail made the entire process stress‑free. The installation team (Adam, Isaac, and John) arrived the very next day and were fantastic. They were professional, respectful of my home, and worked diligently on what turned out to be a full‑day job from 9 to 4. Before leaving, they took the time to review the entire system with me, making sure I understood how everything worked and that I was completely satisfied. I couldn’t be happier with the service, communication, and quality of work. Highly recommend the Cool Today team for anyone needing a new HVAC system.

Patty

3 months ago

I have been a Cool Alert customer for years. I had some difficulty with my Lennox unit and requested service late yesterday. I was informed a tech would come between 8 pm and midnight. That did not happen and I was quite disappointed. Before I could call them this morning they reached out to me and apologized and immediately accommodated my schedule for today. The technician who arrived on time was outstanding. He assessed the situation, solved my problem, and assisted me (with much patience) to get my system back on line. This is the kind of service we all need here in Florida and the people they employ are just terrific! Patty D

Sam Hart

3 weeks ago

My experience with Jose and scheduling AC repairs through Cool Today was excellent all around. The website is easy to use, there were several times and dates available, and the pricing is great. Jose was polite, helpful and knowledgeable. He showed up on time, found the problem quickly, recommended the right repairs, and had my unit running again in no time at all. Thank you!