Mattioni Plumbing, Heating & Cooling
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Mattioni Plumbing, Heating & Cooling has received 4.6 out of 5 stars based on 78 customer surveys conducted through Our Research Partners.
5
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4th year as a Best Pick Call
"We are a local, family-owned business centered on quality, honesty, integrity, and unmatched service. We truly care about our customers and the community we service, which is why our mission statement is to groom the next generation of technicians by honoring our values of 5-star customer service and operational excellence."

Michael Mattioni | Owner
Company Information
Services Offered
Mattioni Plumbing, Heating & Cooling specializes in residential service and offers full maintenance, repair, and installation services for plumbing, heating, and air conditioning systems. The company offers membership and financing options.
Warranty
Mattioni Plumbing, Heating & Cooling offers lifetime warranties on repairs, a ten-year warranty on parts and labor for installations, and extended warranties on service work and replacements.
Company History
Founded in 1948, the company has been family owned and operated for three generations.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester
Address
202 West Uwchlan Avenue
Downingtown, PA 19335
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
PA008802

Compiled Score:

Mattioni Plumbing, Heating & Cooling has received 4.6 out of 5 stars based on 78 customer surveys conducted through Our Research Partners.
5
61
4
10
3
4
2
0
1
3
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/07/2021

No review comments provided

Review by
10/06/2021

No review comments provided

Review by
10/06/2021

“I have used Mattioni for plumbing services for 12 years. They have been consistent in the quality of their service, in all aspects. They are very good about communication--if you have questions they provide clear and full explanations.”

Review by
10/06/2021

No review comments provided

Review by
10/06/2021

“I think they are good but very expensive. I like the service promptness, but hate their outsourced customer service, where I have to repeat everything they should already know about me as a subscribed customer. And there have been several careless mistakes that required return calls, in one case costing me >$550 unnecessarily with work that was not needed.”

Review by
10/05/2021

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10/04/2021

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10/01/2021

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09/30/2021

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Review by
09/29/2021

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Review by
09/29/2021

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Review by
09/29/2021

“Thorough, conscientious, helpful”

Review by
09/29/2021

“In an emergency they always came the same day. Everything was always fixed right the first time, Never had them come back. Very nice employees, always called when on their way, time was always good.”

Review by
09/25/2021

“Everyone at Mattioni - the secretary, the staff - are dedicated to taking care of you, and as quickly as possible. One time the plumber returned my call within minutes and was able to help me over the phone. During a visit for a faucet upgrade, they discovered that the sink's overflow tube had not been properly connected during construction of the house, and they corrected it during that appointment. They patiently answer all questions and review all your options and the associated costs. It is always a pleasure working with this company.”

Review by
09/24/2021

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Review by
09/24/2021

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Review by
09/24/2021

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Review by
09/24/2021

“They have provided quality plumbing service in a very timely fashion although the price has been a bit high in my opinion. So, I would recommend to a friend if the friend wants quality work done but is willing to pay a bit of a premium.”

Review by
09/24/2021

No review comments provided

Review by
02/21/2021

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Review by
02/20/2021

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Review by
01/20/2021

“You can trust the work completed by Mattioni Plumbing, Heating & Cooling.”

Review by
01/13/2021

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Review by
01/09/2021

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Review by
01/08/2021

“Always clean, efficient, and courteous”

Review by
01/04/2021

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01/04/2021

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01/04/2021

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01/04/2021

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01/04/2021

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Review by
12/29/2020

“Mattioni schedule very efficiently, the guys they send out are very knowledge, are extremely efficient and very clena.”

Review by
12/29/2020

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Review by
12/29/2020

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Review by
12/29/2020

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Review by
12/29/2020

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Review by
12/29/2020

“I believe the prices are too high.”

Review by
12/29/2020

No review comments provided

Review by
12/28/2020

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12/28/2020

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Review by
12/28/2020

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Review by
12/27/2020

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Review by
12/24/2020

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Review by
12/24/2020

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Review by
12/24/2020

“I would rather not comment, due to the challenge of the interaction”

Review by
12/23/2020

“Always professional and competent. I trust them to keep my systems running in tip-top shape. They hire and retain the best people!!”

Review by
12/23/2020

“I placed an emergency call and was told 30 min for a tech. Nobody showed up”

Review by
04/22/2019

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Review by
04/20/2019

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04/20/2019

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04/17/2019

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04/17/2019

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04/16/2019

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04/16/2019

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Review by
04/16/2019

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Review by
04/16/2019

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Review by
04/16/2019

“I usually do recommend Mattioni Plumbing, Heating & Cooling to a friend.”

Review by
04/13/2019

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Review by
04/12/2019

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04/12/2019

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04/12/2019

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04/12/2019

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04/09/2019

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04/09/2019

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04/08/2019

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04/08/2019

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04/08/2019

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04/08/2019

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Review by
04/08/2019

“Mattoni Plumbing, Heating& Cooling is very professional and relatable. The people that come out try to work with you. They take their time to explain to you what it is they have to do. I am always going to recommend them because they are always within my budget or meet other company comparisons.”

Review by
04/08/2019

“The customer service group is not organized and I would not like to share any recommendations based on their organization.”

Review by
04/08/2019

“The technician was thorough and did a good job.”

Review by
04/05/2019

“I thought they were really reliable and customer-service focused. They've done a great job. I would recommend them to anyone.”

Review by
04/05/2019

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04/05/2019

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Review by
04/04/2019

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Review by
04/04/2019

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Review by
04/04/2019

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Review by
04/04/2019

“They do quality work and have qualified​ technicians.”

Review by
04/04/2019

“I was given the wrong information from the employee, and I was overcharged by the company. They said deceptive information.”

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