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“I have used Mattioni for plumbing services for 12 years. They have been consistent in the quality of their service, in all aspects. They are very good about communication--if you have questions they provide clear and full explanations.”
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“I think they are good but very expensive. I like the service promptness, but hate their outsourced customer service, where I have to repeat everything they should already know about me as a subscribed customer. And there have been several careless mistakes that required return calls, in one case costing me >$550 unnecessarily with work that was not needed.”
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“Thorough, conscientious, helpful”
“In an emergency they always came the same day. Everything was always fixed right the first time, Never had them come back. Very nice employees, always called when on their way, time was always good.”
“Everyone at Mattioni - the secretary, the staff - are dedicated to taking care of you, and as quickly as possible. One time the plumber returned my call within minutes and was able to help me over the phone. During a visit for a faucet upgrade, they discovered that the sink's overflow tube had not been properly connected during construction of the house, and they corrected it during that appointment. They patiently answer all questions and review all your options and the associated costs. It is always a pleasure working with this company.”
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“They have provided quality plumbing service in a very timely fashion although the price has been a bit high in my opinion. So, I would recommend to a friend if the friend wants quality work done but is willing to pay a bit of a premium.”
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“You can trust the work completed by Mattioni Plumbing, Heating & Cooling.”
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“Always clean, efficient, and courteous”
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“Mattioni schedule very efficiently, the guys they send out are very knowledge, are extremely efficient and very clena.”
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“I believe the prices are too high.”
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“I would rather not comment, due to the challenge of the interaction”
“Always professional and competent. I trust them to keep my systems running in tip-top shape. They hire and retain the best people!!”
“I placed an emergency call and was told 30 min for a tech. Nobody showed up”
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“I usually do recommend Mattioni Plumbing, Heating & Cooling to a friend.”
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“Mattoni Plumbing, Heating& Cooling is very professional and relatable. The people that come out try to work with you. They take their time to explain to you what it is they have to do. I am always going to recommend them because they are always within my budget or meet other company comparisons.”
“The customer service group is not organized and I would not like to share any recommendations based on their organization.”
“The technician was thorough and did a good job.”
“I thought they were really reliable and customer-service focused. They've done a great job. I would recommend them to anyone.”
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“They do quality work and have qualified technicians.”
“I was given the wrong information from the employee, and I was overcharged by the company. They said deceptive information.”
