Horizon Services, LLC

Tammara Jones

2 months ago

I had an outstanding experience from start to finish. All three technicians were incredibly professional, neat, courteous, respectful, and friendly throughout the entire visit. They arrived on time, explained everything clearly, answered all of my questions, and kept me informed every step of the way. They worked efficiently as a team while keeping the work area clean and organized. They were also very discreet, considerate, and treated my home with great care and respect. When the job was finished, they made sure everything was cleaned up, leaving the area spotless. It’s refreshing to work with a team that takes such pride in their work and truly values excellent customer service. Their professionalism, attention to detail, and positive attitudes made the entire experience stress-free. I highly recommend them and would absolutely use their services again. Five stars!

Jj Romba

2 months ago

Horizon is a great company all together!! I never have had such a wonderful tech as Gursewak!! He is truly what we all want as a customer, he saved us!! Seriously Gursewak we truly appreciate you for what you did for our household!!!! I was in aww how quick he found out-the main problem, took care of everything!! Horizon please take care of this gem he truly saved us from thousands of dollars and a whole new system if he wouldn’t have come out to do his inspection!! Gursewak thanks again, people the yearly season sign up !! Do it it’s totally a piece of mind !! It will save you in the long run

Kelly Wood

2 months ago

Our AC broke, and from the kind person who came to talk throught options to the amazing team who came to help set everything up felt we were being taken care with true support. We ended up getting a whole new AC unit. The team who came to put in the new system made sure everything thing was talked through and planned before they even started. They pulled together a full team and made sure all angles were explored - I felt our home was in the best hands to help in a situation no home owner wants to deal with. The end result was very impressive and everything was tucked away and looked like it was there the whole time! At the end of day, the team talked through each and every new item, made sure to stop and give me space for any questions and to take notes. It was just 1 day, but this team made me feel so comfortable and cared for, it made a lasting positive impression! Would highly recommend!

Shawn Haviland

3 months ago

This was our first time using Horizon Services, and we are incredibly impressed. A friend who works for the company highly recommended them, and they absolutely lived up to the praise. When I called customer service, they gathered my information and scheduled a same-day appointment immediately. Less than 30 minutes later, I got a call that the technician was already on his way. Because we had active water pooling on the floor near our HVAC unit, this lightning-fast response was a massive relief. Our technician, Vincent Ferretti Jr., provided an outstanding experience from start to finish. Vincent was pleasant, honest, and hardworking. He quickly diagnosed and resolved the issue, which thankfully turned out to be an easy fix. He also took the extra time to explain our system and show us preventative steps to avoid similar problems in the future. We feel incredibly fortunate to have had Vincent handle our service call, and we hope the rest of the Horizon team shares his high standards. We will definitely be recommending Horizon Services to others!

Rita Romano

2 months ago

Hi we had will from Horizon come out to our house to fix our air condition. He was kind very informative and honest with us. He tried fixing our system but we need a new system so we're waiting for Horizons Comfort Care Finance people to come out measure. Thank you will for a great experience with you and Horizon