Amazing Plumbing, Heating & Air
Plumbers
Hours of Operation
Business Address
2630 Georgetown Road
Baltimore, MD 21230
Company Details
Services Offered
- Plumbing Repair, Installation, and Replacement
- Drain Cleaning Services
- Sewer Line Repair and Replacement
- Water Heater Repair, Installation, and Replacement
- Leak Detection and Repair
- Water Filtration and Treatment Systems
- Faucet and Fixture Repair and Installation
- Gas Line Repair and Installation
- Bathroom Plumbing Services
- Sewer Line Inspection
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
- 1-year warranty on repairs
- Up to 12-year warranty on installations
Employee Information
- Background Checked
- Drug Tested
- Full-time Employees
- Meet Professional Qualifications
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
Not specified
About this company
"We are a family-owned-and-operated company, and our goal is to provide you with ultimate comfort in your home coupled with outstanding customer service. We take the time to listen to your needs so we can provide you with the best energy-efficient solutions to make your home as comfortable and safe as possible."
— Andrew Fitzhugh Sr., President
License
17065
Ratings & Reviews
Compiled Score:
Amazing Plumbing, Heating & Air has received 4.9 out of 5 stars based on 1162 customer reviews. Learn about Our Research Process.
Donna Koczaja
2 months ago
I called Amazing after hearing ads on local radio. The salesman gave a solid proposal and explained the system we would get and why Lennox was the top choice of brands today. He was patient and answered all our questions. Though I believe the estimate was high, I also believed we would get a premium system with premium service. The techs came on time and knew the job (install furnace and A/C). All was going well; they finished when they said they would. My husband and I went out. When we returned an hour later, we found that the supply line to the humidifier popped off – water spewing all over our basement! My husband said he told the tech the line was leaking, but the tech brushed him off, replying, ‘it’s just spray’. I called the Amazing salesman. He asked for photos to share with the Installation Manager who immediately called. He drove 90 min. to get to us that night, bringing two industrial fans. In the meantime we were hard at work with our shop vac sucking up the mess, moving furniture and anything that was wet on the floor. We spent 3 hours on Friday night doing this plus several hours on Sunday to put everything back together. The Manager couldn’t have been more apologetic. He admitted the tech’s mistake of using plastic hose because copper should have been used the entire way. He promised to make us whole. I told him I wanted monetary compensation. On Monday the manager arranged the tech (who did NOT apologize for his mistake) to return to fix the hose at our convenience. He offered me an upgraded smart thermostat and $1000. To be honest I felt $1000 was insufficient for our trouble, but I spoke to the Operations Manager who offered me a 2nd year of Comfort Club and made a good argument for the $1000 that I did not feel was necessary for me to further escalate. In the end we got our system, but not without extreme inconvenience. I had high hopes for Amazing but ultimately was disappointed by this careless mistake from a company who advertises having the best.
Patricia Chisholm
a month ago
I was quite impressed with Alex Bullock, professional, knowledgeable and personable. I called Amazing because of the radio ads! The honesty and work ethic this company advertised had me thinking that they would be the ones I would call if I needed HVAC service. I was not disappointed in anyway! I highly recommend Amazing. I waiting for an AC replacement pricing so I can’t comment on the price but the range Alex gave me seemed significantly less than most!
Ralph Hendrix
a month ago
Steve and Andrew came out to perform our spring checkup. They were very thorough, very professional, and ready to answer any questions I had. Unfortunately, our system is 20 years old and they found quite a few signs that the system was beginning to show its age. They were very clear about the options for replacement and we have selected the 19 SEER System. Couldn’t have asked for a better or more informative visit. Thank you. Since the visit was under our maintenance contract, there was no charge.
Katelyn
3 months ago
Our AC unit was not blowing any cool air so I scheduled an appointment with Amazing online. Their communication was excellent! Ben the technician was wonderful he was honest and told us exactly what the issue was and to make things better he had the parts that were needed to fix our unit on his truck and he fixed it the same day! We were so impressed and satisfied with Amazing and Ben that we instantly signed up to be a Comfort Care member! Thank you for the fast, professional and honest service you provided us today!
Justin Edell
a month ago
Reached out to this company because heard all of the radio commercials (using kid voices mentioning that they’re hot or cold, showcasing how important it is) mentioning how when heating or AC goes out they treat it like an emergency and will try to see you that day. Wednesday night our AC completely died and with an 18 month old in the house I thought they were the best option. I called the number and they said everyone was busy at the moment but someone would give me a call the next morning. Did not receive a call so I called them again Thursday afternoon. They said the earliest someone could even stop by our house to look at the problem would be Monday. Please don’t make commercials promising same day emergency care if the best you’re going to offer is four days later.
Service Area
Amazing Plumbing, Heating & Air serves 74 cities in the Maryland area.
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Cities Served
Amazing Plumbing, Heating & Air FAQ
Services
Hours of Operation
Business Address
2630 Georgetown Road
Baltimore, MD 21230
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