Plumbing Today

Craig Fox

a month ago

Cool Today was the Company who installed my EcoWater, water filter/softener that I purchased through Cosco. Rudy from Cool Today arrived early after texting us to provide a time of arrival estimate. Rudy went over the entire installation process with me and got right to work. Rudy on numerous occasions throughout the process, asked me how I preferred this and that before making permanent installations which I really liked. Rudy was very considerate and very competent. Rudy assisted me setting up the application on my phone, to include the system alerts, maintenance instructions etc. Cool Today did an awesome job and my wife and I are very Satisfied with the work and our EcoWater Softener. Shout out to Rudy, you were just Awesome!!! Thank you Cool Today. I wouldn’t hesitate to call on Cool Today if the need arises in the future. Craig Fox

Chrissann Ruehle

a month ago

Our 20 year old air conditioning finally went out here on Marco Island. Of course it happened during one of the hottest weeks we have had. So we contacted Home Depot and they sent a representative from Cool Today to visit our property and prepare a quote. Joshua Ellinger was very prompt, professional, and thorough in preparing a quote for us. We reviewed several options and selected Cool Today/Home Depot for the professionalism, expertise, thoroughness. Last week, two technicians came out from Cool Today for the installation, Clayton Kabbas, and Esteban Santiago. Cool Today sent a link notifying us they were coming, and included a Google map showing they were in route so we could plan accordingly. Both technicians were very timely, professional, knowledgeable, and hard working. It was a 2 day job as they installed the new AC unit and ran new ducts for us. The first day, they stayed and worked until nearly 10pm so we would have cool air! It was hot in our home. The second day they also worked diligently, kept me updated on their progress, and were very customer oriented. They went under the house to run lines, and spent quite some time walking through the attic installing the new ducts. Overall, it was an excellent experience and we sincerely appreciate the hard work, care, and concern for thr customer in quickly replacing our AC and installing through new duct work. Highly recommend this company and team!! Great value and reasonable price.

Eric B

2 months ago

I do not typically write reviews, but after the incredible experience we had last week with Cool Today, I felt obligated. Due to the age of our AC, it was time to start shopping new options. After receiving in-person quotes from 5 separate HVAC companies, one stood above the rest. First was our sales rep Mitch, who displayed an unbelievable level of professionalism, knowledge, honesty, and curtesy. He was the epitome of customer service. We experienced two small, standard issues during the install which Mitch handled immediately, openly communicating, and always looking out for our best interest. Then was the install, where Clayton and Chris G shined - right on time, clean and tidy work, communication throughout the day, and a dedication to doing things properly. We could not have asked for a better team. From start to finish, they truly exceeded our expectations. In today’s business climate, where customer service is constantly lacking, they reminded me of how things are supposed to be done. All we can say to Mitch, Clayton, Chris G and the rest of the Cool Today team is, thank you. You are part of our family now, and I haven’t stoped telling everyone we know about you guys. My wife and I could not appreciate Cool Today more. Stop searching, and pick Mitch, Clayton and Chris G to get the job done right!!

justin mcmenamin

4 weeks ago

Esteban Rosado was our technician for today, he was super friendly and professional. This was our first time using Cool Today for a HVAC tune up, we will certainly be returning customers. He was not pushy, was upfront and honest, to include fixing the overcharged refrigerant that was done when our home was built by a different company.

Carlean Todd

2 weeks ago

My Ac capacitor was not working and Jeff Manufo was the tech that came to my home. He was very polite showed me pictures of what needed done and message me feel confident I was being looked after. It didn't take him long to fix the AC issue and the price was manageable. Thank you Jeff