Len The Plumber
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Len The Plumber has received 4.4 out of 5 stars based on 64 customer surveys conducted through Our Research Partners.
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1
5
1st year as a Best Pick Call
"For over 25 years, our customers have become repeat customers because they trust us. They know we'll do what we say we're going to do and that we'll stand by our work. Our technicians have the expertise and knowledge to complete any plumbing job, big or small."

Len Bush | Owner
Company Information
Services Offered
Len The Plumber is a full-service plumbing company offering drain cleaning; sewer, gas, and water line work; and water heater repair and replacement. Other services include sump pumps, wells, boilers, drain clogs, video sewer inspections, trenchless sewer line repair, sewer line replacement, sewage backups, root infiltration, and water purification.
Company History
The company started in 1996.
Distinctions
The company was voted Best Plumber in the 2017 Best of Baltimore Readers' Poll.
Employee Information
Employees wear uniforms, drive marked, fully stocked vehicles, and undergo background checks and drug testing prior to being hired.
Additional Information
The company offers same-day service seven days a week with no extra charge for evening or weekend appointments.
Areas Served
Baldwin, Baltimore, Catonsville, Cockeysville, Fork, Glen Arm, Gwynn Oak, Halethorpe, Hunt Valley, Hydes, Kingsville, Lutherville Timonium, Monkton, Nottingham, Owings Mills, Parkville, Perry Hall, Phoenix, Pikesville, Randallstown, Reisterstown, Rosedale, Sparks Glencoe, Stevenson, Towson, Upper Falls, Upperco, White Marsh, Windsor Mill, Woodstock, Finksburg, Hampstead, Marriottsville, New Windsor, Sykesville, Union Bridge, Westminster, Woodbine, Abingdon, Bel Air, Fallston, Forest Hill, Jarrettsville, Joppa
Address
1552 Ridgely Street
Baltimore, MD 21230
Licenses
#12586

Compiled Score:

Len The Plumber has received 4.4 out of 5 stars based on 64 customer surveys conducted through Our Research Partners.
5
49
4
4
3
4
2
2
1
5
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
04/18/2022

“I feel that I was mistreated by the way they set the price for the project!”

Review by
04/12/2022

No review comments provided

Review by
04/12/2022

No review comments provided

Review by
03/07/2022

No review comments provided

Review by
02/23/2022

No review comments provided

Review by
02/23/2022

“Have already recommended to friends”

Review by
02/23/2022

No review comments provided

Review by
02/23/2022

No review comments provided

Review by
02/23/2022

No review comments provided

Review by
02/23/2022

“Their customer service and scheduling were really poor.”

Review by
02/21/2022

No review comments provided

Review by
02/21/2022

No review comments provided

Review by
02/21/2022

“Len Plumbing always provides good service!”

Review by
02/21/2022

No review comments provided

Review by
02/21/2022

No review comments provided

Review by
02/21/2022

No review comments provided

Review by
02/21/2022

“I've been satisfied with their service. I've had them come to my house three times in the past year.”

Review by
02/21/2022

No review comments provided

Review by
02/21/2022

No review comments provided

Review by
02/21/2022

No review comments provided

Review by
02/21/2022

No review comments provided

Review by
02/21/2022

No review comments provided

Review by
02/21/2022

“I am still waiting for my receipt for the work I got done. I didn't understand the break down of pricing. They are overpriced. The first technician lied and said he came, but he never did. They sent someone else out.”

Review by
02/16/2022

No review comments provided

Review by
02/15/2022

“In summary, they were very thorough, explained everything and I would use them again.”

Review by
02/14/2022

“We are extremely satisfied with Len the Plumber (Baltimore).”

Review by
02/14/2022

No review comments provided

Review by
02/11/2022

No review comments provided

Review by
02/11/2022

No review comments provided

Review by
02/11/2022

No review comments provided

Review by
02/11/2022

No review comments provided

Review by
02/11/2022

“I am likely to recommend Len the Plumber (Baltimore) to a friend. They did an excellent job.”

Review by
02/11/2022

No review comments provided

Review by
02/11/2022

“Everyone was very nice and handled the situation very well.”

Review by
02/11/2022

“The Len the Plumber (Baltimore) personnel are professional, courteous, and responsive.”

Review by
02/11/2022

No review comments provided

Review by
02/11/2022

“They never showed up or called.”

Review by
02/11/2022

“I have used them for years and was always happy with them even when they would send a really young plumber and I would say “good lord what does he know?” They never disappointed, they were always really good. Then this last time when I was trying to invoke the warranty on the new toilet they installed, they sent out a guy and I told him about the leak. They checked if it was leaking and it did. There was dye coming down, and the water was draining out of the toilet without flushing and the dye was also leaking from the tank into the bowl. I told him both things and all he did was stand and stare at it for fifteen minutes, flushed it a couple of times and looked at it said nothing was wrong with it and left. Then I called, I talked to someone at Len the Plumber, and they said someone would call me back and get the details. They did, and I gave them the story this story right here all over again. That person said “oh someone will get in touch with you.” Which is what the first person had said, and I never heard from them again. They did not change the flapper which was probably all that was needed, except for the draining of the bowl which is probably some sort of valve at the bottom of the toilet. Which would to indicate that the toilet needed to be replaced, and the guy just stared at it for a long time. He agreed with that assessment, although he didn't think anything was wrong with it but all he did was stare at it and said “I have other calls today, so I'm going to go.””

Review by
02/10/2022

“We have dealt with Len the Plumber over the years and have never been disappointed. The technicians have always been on time, knowledgeable and respectful. We have recommended this company to family and friends quite a few times.”

Review by
02/10/2022

No review comments provided

Review by
02/10/2022

No review comments provided

Review by
02/09/2022

“The process was quick and painless! Our technician was respectful and honest, and was also very friendly.”

Review by
02/09/2022

No review comments provided

Review by
02/09/2022

“I had some problems with my furnace when they put it in. I had a hard time getting them back to complete corrections. They took out my hot water heater and did not tell me what they were doing with it initially. It was hard getting a response from people.”

Review by
02/07/2022

“They were very courteous, responsive, and knowledgeable.”

Review by
02/03/2022

No review comments provided

Review by
02/01/2022

No review comments provided

Review by
02/01/2022

No review comments provided

Review by
02/01/2022

“I will not recommend them until I see better work. I do need to call them for an issue I have.”

Review by
01/31/2022

“The technician that came out assessed the situation thoroughly and was very efficient.”

Review by
01/10/2022

“I felt they were overpriced.”

Review by
01/08/2022

No review comments provided

Review by
01/08/2022

No review comments provided

Review by
01/08/2022

No review comments provided

Review by
01/07/2022

No review comments provided

Review by
12/22/2021

No review comments provided

Review by
12/19/2021

No review comments provided

Review by
12/15/2021

No review comments provided

Review by
12/15/2021

“Len the Plumber (Baltimore) was extremely expensive. It was to replace the hot water tank. The cost was $3500.00. They said that part of it had to do with Covid-19. It was a small tank, and they had to find it. It seemed expensive to me. I had water everywhere, so I had to do it. Bottom line, it was too expensive!”

Review by
12/15/2021

No review comments provided

Review by
12/14/2021

“5-stars!”

Review by
12/13/2021

“I would not recommend the company because of its exorbitant service charges.”

Review by
12/10/2021

No review comments provided

Review by
12/10/2021

No review comments provided

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