Abacus Plumbing, Air Conditioning & Electrical
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Abacus Plumbing, Air Conditioning & Electrical has received 4.5 out of 5 stars based on 180 customer surveys conducted through Our Research Partners.
5
144
4
12
3
10
2
6
1
8
2nd year as a Best Pick Call
"Honesty and integrity are hallmarks of the Abacus business philosophy and are the foundation upon which the company was founded. 'You Can Count On Us' 24/7, including weekends and holidays. We look forward to providing you with extraordinary service."

Alan O'Neill | CEO
Company Information
Services Offered
Abacus provides plumbing repair, installation, and inspection for water heaters, tankless water heaters, water softeners, water filtration and treatment systems, sinks, toilets, fixtures, garbage disposals, and gas lines. Abacus offers repiping, annual plumbing inspections, and slab leak detection as well as drain and sewer cleaning, repair, and replacement.
Services Not Offered
Abacus does not offer septic system work.
Warranty
Abacus offers a 1-year parts-and-labor warranty that increases to 2 years for members and up to a 15-year warranty on standard tank water heaters.
Company History
Abacus was founded in 2003.
Distinctions
Abacus was awarded the Best of Readers' Choice Award by Living Magazine.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Austin, Leander, Pflugerville, Spicewood, Austin, Cedar Park, Georgetown, Hutto, Leander, Liberty Hill, Round Rock
Address
2105 Denton Drive
Austin, TX 78758
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
M20628

Compiled Score:

Abacus Plumbing, Air Conditioning & Electrical has received 4.5 out of 5 stars based on 180 customer surveys conducted through Our Research Partners.
5
144
4
12
3
10
2
6
1
8
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/29/2022

No review comments provided

Review by
09/27/2022

No review comments provided

Review by
09/13/2022

“I prepaid $1,500 for plumbing services that were never delivered and they refuse to refund my money. They do not communicate with customers at all. I will share my opinion in all of my social media accounts to alert others to their noon-customer friendly business.”

Review by
09/05/2022

“I would recommend to anyone who could afford to pay a high price for high quality work.”

Review by
09/03/2022

No review comments provided

Review by
09/03/2022

“After another company’s mess installing a toilet bowl, an Abacus plumber professionally took over the job and now I have a working Tojo. That was over a year ago. But the price was still a bit expensive.”

Review by
09/03/2022

No review comments provided

Review by
09/03/2022

“Every time I’ve used your service I’ve been pleased. Your prices are appropriate and the servicemen are well trained and knowledge.”

Review by
09/03/2022

No review comments provided

Review by
08/24/2022

No review comments provided

Review by
08/14/2022

No review comments provided

Review by
08/09/2022

No review comments provided

Review by
07/19/2022

“Someone was going to do a follow up visit”

Review by
07/18/2022

“Quick and professional and very clean work.”

Review by
07/18/2022

No review comments provided

Review by
07/18/2022

No review comments provided

Review by
07/11/2022

“Showed up on time and promptly and efficiently completed plumbing repairs.”

Review by
07/11/2022

No review comments provided

Review by
07/11/2022

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Review by
07/11/2022

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Review by
07/11/2022

“Austin has a lot of companies that I have used in the past. ABACUS is the only one that has bent over backwards to service me with fair pricing, quick service and professional personnel.”

Review by
07/11/2022

No review comments provided

Review by
07/08/2022

No review comments provided

Review by
07/07/2022

No review comments provided

Review by
07/07/2022

No review comments provided

Review by
07/07/2022

“Abacus was prompt and found the source of the issue quickly. I received two quotes, one for just fixing the problem and a second for replacing the full length of pipe with PEX tubing. Both felt overpriced, but given the urgency of the issue (water main line burst), we were happy to have the work done right the first time. The contractor was incredibly polite and respectful as he walked me through what may have caused the issue and let me get pictures for future reference. I would use them again for an emergency but would get a second quote for a less urgent issue.”

Review by
07/07/2022

No review comments provided

Review by
07/06/2022

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Review by
07/06/2022

No review comments provided

Review by
07/06/2022

No review comments provided

Review by
07/06/2022

“I’m not allowing them back into my home, for any reason, even though my service calls have been pre-paid. They’ll try to sell me something I don’t need. I don’t care to deal with unscrupulous companies.”

Review by
09/22/2021

No review comments provided

Review by
07/26/2021

No review comments provided

Review by
07/22/2021

No review comments provided

Review by
07/20/2021

No review comments provided

Review by
07/07/2021

“They changed the water heater, it was supposed to be better, but it's not right.”

Review by
06/28/2021

No review comments provided

Review by
06/27/2021

No review comments provided

Review by
06/27/2021

No review comments provided

Review by
06/27/2021

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Review by
06/24/2021

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Review by
06/24/2021

No review comments provided

Review by
06/24/2021

No review comments provided

Review by
06/24/2021

“I have had a lot of trouble with the AC in my home for 15 years. I have had it replaced for the third time now. This is finally the way the AC is supposed to work. They did a very professional job. They left everything clean upon leaving. I wouldn't want to go with anyone else now. I have had trouble with several HVAC companies. This is the first one I am overly satisfied with in all aspects.”

Review by
06/23/2021

“They were very efficient, on time and very customer friendly.”

Review by
06/23/2021

No review comments provided

Review by
06/23/2021

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Review by
06/23/2021

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Review by
06/23/2021

No review comments provided

Review by
06/22/2021

No review comments provided

Review by
06/21/2021

“I wasn't satisfied with the overall result.”

Review by
06/20/2021

“Always professional and friendly, always do quallity work.”

Review by
06/20/2021

No review comments provided

Review by
06/20/2021

No review comments provided

Review by
06/15/2021

No review comments provided

Review by
06/12/2021

“Yes, we recommend Abacus to all our friends & family.”

Review by
06/11/2021

“Not only were they professional, punctual and clean, they were also kind and thoughtful in squeezing me in when I had an emergency.”

Review by
06/11/2021

No review comments provided

Review by
06/11/2021

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Review by
06/11/2021

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Review by
06/09/2021

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Review by
06/09/2021

No review comments provided

Review by
06/09/2021

“Absolutely not likely to recommend.”

Review by
06/09/2021

“I have a service contract with Abacus for electrical as well as plumbing. I had requested a service call but no one came out”

Review by
06/08/2021

“Abacus employees are always professional and knowledgeable. I have been very happy with their work!”

Review by
06/08/2021

No review comments provided

Review by
06/08/2021

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Review by
06/08/2021

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Review by
06/08/2021

No review comments provided

Review by
06/08/2021

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Review by
06/08/2021

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Review by
06/08/2021

No review comments provided

Review by
07/18/2020

No review comments provided

Review by
07/18/2020

No review comments provided

Review by
07/18/2020

No review comments provided

Review by
07/18/2020

“I appreciate the service, but I dislike unnecessary recommendations.”

Review by
07/18/2020

No review comments provided

Review by
07/14/2020

No review comments provided

Review by
07/12/2020

No review comments provided

Review by
07/07/2020

No review comments provided

Review by
07/07/2020

No review comments provided

Review by
07/07/2020

“They have done a very good job for me.”

Review by
07/07/2020

“They were very thorough.”

Review by
07/07/2020

“I highly recommend them to all of my friends. I am happy that they come every year to do the check-up. They catch things early. The guys are amazing and friendly.”

Review by
07/07/2020

“They were very professional and timely. Their quality of work is a plus.”

Review by
07/07/2020

“They are very knowledgeable and provided different options.”

Review by
07/07/2020

“Abacus Plumbing, Air Conditioning & Electrical is a great service and they have great communication.”

Review by
07/07/2020

No review comments provided

Review by
07/07/2020

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Review by
07/07/2020

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Review by
07/07/2020

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Review by
07/07/2020

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Review by
07/07/2020

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Review by
07/07/2020

“They are too expensive.”

Review by
07/07/2020

“It took them a month to complete my project. I was told it would take 6 days. It took them longer than expected for them to install a new master shower. I was not pleased.”

Review by
07/06/2020

“Outstanding company.”

Review by
07/06/2020

No review comments provided

Review by
07/06/2020

No review comments provided

Review by
06/27/2020

No review comments provided

Review by
06/26/2020

No review comments provided

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