“Superior Plumbing came out. They were on time; they fixed our problem and everyone was really friendly and courteous. The price was reasonable. It was a plumbing service. Overall, I would give them an A. Their customer service was fabulous.”

“It was okay. They came in; they did their job; and they left. It was plumbing. I'd give it a B overall. It's what they do. I don't think you can glorify plumbing.”

“It was a great experience. It was plumbing. Overall, I would give them an A. They've always been good. They were here on time. They fixed what we needed fixing.”

“It was an excellent experience, top of the line. They were punctual, professional. They were just nice to work with. I'd give them an A overall.”

“It was fine. It was plumbing. It was good. Their customer service was fine. Their punctuality was good. I'd be very likely to recommend them.”

“It was good. It was plumbing. I'd give the overall experience an A. Their customer service was very good.”

“They did a good job, and they were easy to work with. It was plumbing work. I'd give them an A overall.”

“They did a great job. It was plumbing. They replaced the sewer system. I would give them an A overall.”

“They didn't do anything. They didn't do anything good. I'd give the overall experience a B.”

“I didn't have any trouble with the plumber who came out here. I haven't had any trouble.”

“It was very good. I'm very happy with them. I'd be likely to recommend them.”

“It was good. We were very happy with them.”

No review comments provided

“I would give the experience an A+.”

“It was fine. It was just plumbing. I'd grade them with an A overall.”

“They did minor plumbing work. I'd give them an A.”

“It was a repair, but it was a plumbing issue. I'd give them an A+. I'd recommend them,.”

“It was plumbing work. I would grade it a B because they're a little expensive on the price side.”

“They just did whatever they were contracted to do. Overall, the experience was an A.”

“They were very efficient. I'd give the overall experience an excellent rating.”

“There was a leaking pipe in the yard, and they fixed that. It was great. I would give the experience an A.”

“My experience was satisfactory. It was just plumbing work. They did a decent job, and I was happy.”

“They addressed the issues promptly. It was plumbing. I'd give them an A+ overall. I'd be likely to recommend them.”

“The plumber gave us good advice, and we got our problems fixed. They just did plumbing. I would give them an A.”

“The guy was pleasant, professional. It was just plumbing. I'd give them a B+. The quality of work was fine. They didn't require much expertise.”

“They were very professional, hardworking, did what they said they were coming to do, very knowledgeable of the job, and the overall performance was excellent. They just did plumbing. I'd give them an A+.”

“Superior Plumbing did a good job the first time they came. And when they had some issues down the road with the product they put in, they came right back out and took care of it with no questions asked. They put in a sump pump for my basement toilet. They were an A+. They were fine.”

“I didn't have any work done. They came out and did a quote. I decided not to have the work done because at the time I couldn't afford it. I got somebody that I could afford to pay. The experience was great. I had no complaints. I just couldn't afford to pay the money they asked for.”

“They had to come out a second time for a leak. So, it required a re-visit. I had to pay again to do the same thing. It was work on home water filtration system, a whole house water filtration. I'd give the overall experience a C. They were very responsive.”

“Superior Plumbing came when they said they would. They did it and everything went fine. He went up on the roof, and he used a big machine to knock something loose in the plumbing. They did very good work. They were just fine. I would recommend them.”

“I've had other plumbing work after them and I didn't go back to them. I went to somebody else. They did toilet repair and also a shut-off valve, as well. I'd give them a B. They did show up, but there's other companies that do better work and they're cheaper.”

“They did a good job, but I think they're too expensive for what they do. I had a leak in the house. It was in the master bedroom. The overall experience would be a B because of the price. It's quality work. It's just the price is exorbitant. If you have an emergency, they'll get out there and do it, but you're going to pay probably double what you should pay.”

“Superior Plumbing replaced the line that ran to the house to the curb, borderline. Then a couple of weeks later, they replaced a couple of valves in the laundry room that were leaking and causing water drainage out onto the floor. I'd give them an A overall. Their customer service was excellent. Their punctuality was excellent, with no issues.”

“It was expensive. The job that they did, I made a mistake to get a quote first. Then they charged me $2,000 just to replace a pipe. It was something to tie it. Many people told me it was too expensive. The job was good, no more leaks. It was too expensive. The experience was good; they fixed it but it's expensive. I'm not going to use them again, with the many companies that can replace that for a less, less price. So, in that case, I'm never going to use it. The work was good, but it's nothing difficult to replace. Any company could do the same for a lesser price. It was okay. The only thing was the price. I would give them a B overall. Customer service was good. They were on time. They knew what they were doing. It was a good experience. They had good customer service, but the price is too high. I'm not going to recommend it. You can go to another company and have a good experience. The price is too high. The money you pay is more than you can expect.”

“They detected the position of a leak outside my house. I'd give them an A+ overall. Beyond the fact that they located the leak, they did not perform any work for me because it belonged to Fulton County Water Works. It was a very difficult leak to determine. They were the ones that saved me having to rip up some pipes and find some leaks by entering my house after the water meter. They were right on time. It was the expertise that was impressive to me. I would recommend them and call them back anytime.”

“They did a great job. They've done a bunch of stuff with us over the years. They've been with me a long time. It was definitely plumbing work. I'd give them an A overall. Everything was fine. I'd be likely to recommend them.”

“They do lots of work. This particular time was fixing an outdoor water spigot that was leaking. It was plumbing work. I'd give them an A overall.”

“They did a couple things, but the main thing was to repair a water main break. Overall, I would give them an A+. I'd be highly likely to recommend them.”

“They did cutting, replacement over a sewer drain and my slab. Overall, I would give them an A. They were on time. They cleaned up well after their work.”

“They replaced some water heaters and a commode and did different work on the house. I'd give them an A+.”

“We were having a leak in our tub, and they came out the next day and fixed it. I would give them an A overall.”

“They've been here two or three times. It was something to do with my sink. I had a leak in my kitchen. I would give them a B+.”

“They did general plumbing repairs inside. I had a leaky faucet. I would give them an A overall.”

“I was satisfied. I had some leaks. I'd give them an A.”

“They were really great. I'd give them an A+ grade.”

“I’d say great on everything, except for the billing. They bill too much, but they have good service.”

“They were friendly and efficient. I'd rate it as an A+ company. I would recommend them.”

“They were just very knowledgeable. We were just having a shower head replaced. I'd give them an A+. I'm very likely to recommend them.”

“The technician was knowledgeable and I thought he was friendly. I'd grade them as an A+. I'm very likely to recommend them.”

“He went in there and got the job done. They replaced my water heater and pressure addition to the house. I'd give them a B. I'm likely to recommend them.”

“It was expensive. It was timely. It was just general plumbing work. I'd give them an A. I'm somewhat likely to recommend them, due to price only.”

“Jason, the person that comes out, made it a positive experience. The whole company's very nice. They did several things. They changed the fixtures in the master bath. I'd rate them as an A+. I'm very likely to recommend them.”

“They did an excellent job. He knew exactly what he was doing. He was quick, he was real nice, professional. They did a hot water heater. I'd give them an A+. I'm very likely to recommend them. He's done a really good job.”

“I have to get them back out here to do some work that needs to be done, and as long as I get it done within the 30 days I won't be charged another service fee. They did plumbing work. I'd give them an A. I'm very likely to recommend them.”

“I had issues, but I detailed it in my evaluation. It was just general plumbing work. The guy that came out was very polite, it wasn't his fault. He was just doing his job. I would grade them a C overall.”

“Their professionalism, promptness, and good work at a fair price made it positive. They had to install a new water line to a refrigerator. I'd give them an A+. I'm very likely to recommend them.”

“They're absolutely fabulous. I like their customer service, and I like the person that they sent me. They did a new water heater. I'd give them the highest grade. I recommend them all the time.”

“I thought they were very polite, very professional, and honest. I had a leak from my toilet that was coming through the ceiling. I'd give them an A. I'm very likely to recommend them.”

“They showed up on time, did what they said they were going to do. They were fixing the toilet, putting some exterior wire in. I'd give them an A+. I'm pretty likely to recommend them.”

“They were prompt, and he was good. Everything's fixed. They did general plumbing work. I'd give them an A. I'm very likely to recommend them. I've used them several times in the past.”

“It went just fine. Superior Plumbing was prompt and professional, and he answered all my questions, and did a great job. I'd rate them as an A+. I'm very likely to recommend them.”

“They did it. It was replacing a toilet. If it had been for free, it would've been an A, but otherwise a B. They did have to come back. I'm very likely to recommend them.”

“They're very professional, very prompt, and I think they're very honest. They did a water heater replacement. I'd give them an A+. I'm very likely to recommend them.”

“They were prompt and professional. They know what they're doing. They have all parts on board. They did drain replacement, garbage disposal hook up, and new faucet installation. I called them because I had to fire a handyman that was here for six hours and couldn't do the job right and broke the treads on a drain in my kitchen sink, and they were out in forty minutes. I had to get a new drain. I'd give them an A+, but the only thing the pricing is high. I'm very likely to recommend them.”

“It just cost too much money. They did a good job. They fixed the problem. It was the water line and my hot water heater. Not including the price, it was A. As far as I know, it's fine. There's no problem with it. They advised me what was going on so I appreciate that. I think one of them was late, the guy who did the water heater. There were some problems, but I don't remember. I could be wrong. They cleaned up after themselves. I'm pretty likely to recommend them.”

“They were professional, prompt, and took a great deal of care in my home as far as when they came in, their shoes, kind of taking take care of all their stuff, very neat and organized. I had a problem with one toilet constantly running. There was something in the tank that needed to be replaced, and they took care of that. And they made a little bit of an adjustment that it flushed more efficiently. I'd give them an A+. I'm very likely to recommend them.”

“Everything seems to work fine. They seemed to do a good job with the installation, and it was done in a short amount of time, arrived on time. I feel like the price of the water heater was a good bit. Also, I was supposed to receive something in the mail, a form that I was supposed to fill out to have my water heater inspected, and I never received that. I'd give them a B. I'm somewhat likely to recommend them.”

“They came in, well actually, he was there on time. I can tell you that, and I thought it was a plumbing problem because I had a leak in my ceiling, so I thought it was a plumbing problem, so he checked all the toilets and sinks and everything. And it really wasn't a plumbing problem, it was coming from the roof, but he did a great job. I'd give them an A+. I'm very likely to recommend them.”

“I just think they were very efficient. And they didn't tear up my yard. They found an alternate way to fix the problem without making a mess, and they always picked up after themselves. I thought they were a very good company. We had apparently polybutylene line that was leaking, and they were able to replace that line. I'd give them an A. I'm very likely to recommend them.”

“They’re very professional, very knowledgeable, and just quick. He knew what he was doing. Basically, I had to replace a water heater, so he had to put it in kind of not permanently right now. He's going to have to come back, so he was able to make sure I have hot water and all of that. So otherwise I would not have. I'd give them an A+. I'm very likely to recommend them.”

“They continue to come out, because it took multiple visits to fix the problem and they continued to come out, and they were able to fix it finally. The guy was really nice. I had a couple of toilets rebuilt, and there was something with my water heater. It was something with the water pressure on the water heater. I'd give them an A. I'm very likely to recommend them.”

“They came on time. I think they came the next day. The service was good. He was able to fix the issue. I don't have any complaints. Whoever the guy, I don't remember the name, he was able to do his work on the same day. He referred me to the other restoration company, which is also good. My faucet was leaking and it was only a screw that went loose, so I didn't have an expensive major issue, though it has damaged my wood floor and everything. From the plumbing side, it was looking into the issue, tightening the screws, and making sure there was no leak. Everything worked out great, and he was good. No complaints—A, I guess. The only thing I can say is, it's a plumbing issue, so instead of waiting for him the next day, if we could get him on the same day, that would've been nice because my faucet was leaking. Expect for that, I don't have any other complaints. I think I called him on a Saturday or Sunday, it was a weekend. I guess that's only the complaint I had. I had to wait a day before he showed up. I'm very likely to recommend them.”

“The guy that came out was really helpful. He quickly figured out what was going wrong. It's very effective. It turns out the part I have is from a designer manufacturer, so it's not a part they really stock; but he helped me work with a manufacturer for the right parts. Unfortunately, he didn't do a lot of hands on work, but I'd say they’re an A+. They only thing that was a problem was the last time I made an appointment, they had to call and cancel the morning of my appointment because the guy that was supposed to come wasn't available. They did offer to send somebody else, but that guy had already been out and knew what the situation was. I was little disappointed to wait another day, but he did show up, just not on the first day.”

“I just would like for Mr. Hall to call me back and tell me how I can make the temperature on my hot water heater a little warmer, other than that, no complaints. I liked the professionalism of the gentleman, Mr. Hall, and he's honest and told me there was nothing wrong. I'd give them an A+. His expertise made me feel comfortable, so A+. As far as I know, I'm depending on him saying there was nothing wrong with my hot water heater. If I smell some gas still coming through my hot water heater, I'm not an expert, so I'm giving you these grades based on my lack of knowledge on furnaces and hot water heaters. I'm very likely to recommend them.”

“It was negative at first, then good. It's done, so I'm happy about that. The first plumber, he damaged the merchandise and then when he came back to fix it, he just didn't have the right attitude, so I had to ask him to leave and then they sent someone who was really, really great and he took care of it. I'm neutral, I don't want to slam the second guy that came and actually did a good job. I would give it a C+. They had to send somebody else out. I probably won't recommend them. Let me just say this, If I were to recommend them, I'd tell them to ask for the second plumber and if they didn't get him, I wouldn't be able to recommend them.”

“We called them out for several things. They did what they said they would. Unfortunately, it was a lot more than we expected to pay, but I guess that's a plumber. I do have a problem spending so much for a fairly minor repair, but I guess you pay for the expertise. That was the hardest part. I'd give them a B-. Not that they didn't do good work.”

“I didn't have a really good experience to be honest. I think I paid too much money and my garbage disposal's not working properly. The reason I haven't called back is the guy said there was no warranty on it. Something that I paid almost 300 dollars for, and I don't have any warranty on it, so I would not call Superior Plumbing again. I would grade them poorly.”

“They were very thorough. They explained everything. They showed me like price breakdown and let me know they weren't just pulling a number out of their ass. They had to replace something for my shower. I'd give them an A+. I'd definitely recommend them.”

“Their professionalism of the repairman that came out was positive. He explained everything very clearly. I just felt like he knew what he was doing. He had to replace the interior of two toilet tanks and replace a valve. I'd give them an A. I'm very likely to recommend them.”

“The service was good, with the exception of it seemed like after they got through, there was a problem we weren't having before. Other than that, I think the service is good. It was good. Customer service was good. I'm very likely to recommend them.”

“I do not use that company anymore because they are super expensive. I did not know they were that expensive. They did the work and I had to pay 1,700 dollars for work that that another company said would have been 650 dollars, and they charged me 1,700 dollars. I would give them an F. Bad.”

“Things are working fine. Everything was fine. I thought it was a little pricey putting the first plumbing in, but the second one was not too bad, but anyway, it's all working good. That's all I can ask for. I'd give them an A. Let's just say the whole thing was fine. I would recommend them.”

“They did a great job. He was quick, took care of the problem immediately, and I had no issues. I haven't had any issues. He changed the water pressure, I can't remember exactly. It's something with the water pressure that he changed, and he fixed a leak in the ceiling. I would give them an A. I'm very likely to recommend them.”

“Superior Plumbing seemed to have been very knowledgeable,] and they went ahead and did what they had to do. They give you a price up front. I would recommend them to somebody else. The last time a per surveyor did the installation, so I guess that was it. I'd have to give them an A. I'm pretty likely to recommend them.”

“It was quick, friendly. He did an outstanding job, so no complaints. He actually did a good bid, we had a dishwasher installed, a sink installed, a garbage disposal installed, a toilet, a fridge, and the water line to the fridge and the gas line to the stove. I'd give them an A+. I'm very likely to recommend them.”

“The plumber who came to my home did a good job with general maintenance of my water heater. He replaced the temperature and pressure valve, brought it up to code, and flushed it out. However, the water heater still makes a noise and vibration at random times during the day. It vibrates and is noisy for a minute or so and then cuts off. This issue was not resolved because the water heater did not make the noise in the presence of the plumber and he did not seem to know what it could be. I was told by a supervisor of the firm to document the time of day I hear the noise to establish a pattern to help identify the problem. This issue is still unresolved.”

“They were very quick to get the work done. They went right to it, knew what was wrong, and fixed it. I had two technicians come. One came for pipes, and the other one came for a drain. For the drain work, the water would not go down the sink, so he had to do a snake. For the pipe work the, there was a leak in the ceiling and he had to go up into the bathroom and replace the fixtures in the tub. There were little tubes in back of the fixtures that had to be taken care of also. They’re an A+ company. I'm very likely to recommend them.”

“I got good service, and I like the gentleman that came out. He did a good job for me. I would call him again. In my master bathroom, the nipples that come through the wall that the fixtures fasten on to, he had to replace those nipples and they were kind of hard to get to and he just got in there and did it and we had a good experience with him. And I saved his name, so when I need him again, I can call for him to come again, I liked him. I'd give them A+. Both the workman and service is A+. I didn't have any problems at all and would use them again. I would recommend them any time. I only used them one time, but this one experience, and the reason I called them this time was because I was dissatisfied with the one I'd been using. This was my first time with them, but based on that, I would call them again and recommend them.”

“I called them about an issue with a leak in the wall, and we also had something else crop up about needing to replace the pressure release valve in the house. We were selling the house. The gentleman that showed up, one, he was not even prepared to do the job that we originally called about. When I mentioned the leak he basically said that he was not able to do it, that he would have to get someone from waste in. A different department. He'd have to get him out there to look for it. He sounded like he was hedging his bets more than giving me an honest answer. He was able to do the job about changing the pressure relief valve but that's not what we originally called about. I would grade them a D overall. He did not do the work, I did not contract with him for that very specific reason.”

“I was not there because it was on our rental property, but I understand he was very pleased. Our rental house, our son is living in it right now, just him. We've been getting higher and higher water bills. I'm sorry, I just don't think that one person can use 6,000 dollars worth of water in three months. So, the city kept saying we sent people out to look at the meter, well no there's two inches of sod over the meter, there's no way you can look at it. So, he came out, and he did his thing, but he realized that the meter is defective. And he also wrote a letter, and we had to have two other people tell us the same thing, but he was the first one, and he was very good. My husband was very impressed with him. I would give them an A+. I'm very likely to recommend them.”

“I like that they're pretty much on time, they're friendly, and I think every one of them has gone above and beyond. They spend a lot of time with us, they're not rushed. They don't try to get out of the house as quickly as they can, and they answer all of our questions. I know they came out for sink stuff or a toilet. I'd give them an A+. I'm very likely to recommend them.”

“I thought the gentleman who came out—I had two different service calls, and they were both very helpful and repaired the problem very quickly. Two separate things happened. The first time we had a plumbing leak, well both times actually, in a wall and he came in, repaired the leak and had him test the plumbing in the house to make sure we didn't have anything else going on. I would give them an A+. I'm very likely to recommend them.”

“I liked my technician, I liked the timeliness of it, and I thought it was a fair price. They put in a new water heater. I'd give them an A. I'm very likely to recommend them.”

“Everyone was pleasant and very professional. They dug up the yard and got rid of some trees and roots—it was extensive. I'd grade them as an A+, definitely. I'm very likely to recommend them.”

“It was great. I guess I liked the quality of work. They were a cool bunch of guys. They basically redid my whole plumbing system. I'd give them an A+, most definitely. Everything's great, they were cool. I'd most definitely recommend them.”

“They did a good job. There was nothing specific, they came, they did what they were supposed to do. They were expensive, but other than that. It was general plumbing. I'd probably give them a B+. I'm very likely to recommend them.”

“He fixed the problem. We had water leaking in our ceiling, and he figured out what was causing it and fixed it. I'd give them an A+. He came in, he was clean and quick, and we were done. I'm very likely to recommend them.”

“The guy was good. I didn't have any bad experience.. It's an A+ company. He didn’t work. He just found the problem, and I fixed it myself. The customer service was good. I always recommend them. They do good work.”

“They're great. They could fix it, and they know what they're doing. They did plumbing. I'd give them an A+. I'm very likely to recommend them.”

“They were very professional and courteous. The technician knew what he was doing. I'd give them an A. I'm very likely to recommend them.”