Superior Plumbing Services, Inc.
12th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Superior Plumbing Services, Inc. has received 4.8 out of 5 stars based on 372 customer surveys.
5
309
4
45
3
10
2
5
1
3
12th year as a Best Pick Call
"Our goal is simple. We deliver value to our customers. Family owned and operated since 1988, we maintain impeccable quality and deliver what we promise, at the price we agreed upon. Value: it's what we do."

James Cunningham | Owner
Company Information
Services Offered
Superior Plumbing provides residential and light commercial plumbing repair services for clogged pipes; water heater, sewer, and toilet issues; leaking valves and faucets; and problems with natural gas pipes and plastic water lines.
Company History
The family-owned-and-operated company was founded in 1988.
Distinctions
Superior received the Cobb Chamber of Commerce's 2012 Top 25 Small Businesses of the Year award.
Employee Information
The company guarantees that all its plumbers are drug-free and have cleared state and federal criminal background checks. Superior charges all employees with firmly upholding their slogan: The Honest Plumber.
Additional Information
Owner James Cunningham states that the company provides up-front pricing and delivers professional work.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
3991 Royal Drive
Kennesaw, GA 30144
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
MP006066

Compiled Score:

Superior Plumbing Services, Inc. has received 4.8 out of 5 stars based on 372 customer surveys.
5
309
4
45
3
10
2
5
1
3
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/10/2018

“We had a great experience with them. We love Superior Plumbing!”

Review by
10/10/2018

No review comments provided

Review by
10/10/2018

“His name is really hard to pronounce, his first name is Mike or Michael. He has a really long last name.”

Review by
10/10/2018

“I've used them a bunch of times. They've done everything for me.”

Review by
10/10/2018

“I was satisfied with the overall job.”

Review by
10/10/2018

“They were replacing a copper pipe that had developed a leak.”

Review by
10/10/2018

“I was most satisfied that they got the job done quickly. We only had to go without water for one day.”

Review by
10/04/2018

“I thought they very professional, very responsive, did a great job, and repaired everything to my liking in a very short period of time.”

Review by
10/03/2018

“I was impressed with the timeliness or speed of the repair. They only made one visit and took care of it the same day.”

Review by
10/03/2018

“The gentleman that came out exceeded my expectations. He was courteous and knew what he was doing!”

Review by
09/26/2018

“They are always very knowledgeable. They did a great job of explaining all the options.”

Review by
09/26/2018

No review comments provided

Review by
09/26/2018

“Everything was great.”

Review by
09/26/2018

“I'd like to recognize Wes and Seth for exceptional service.”

Review by
09/26/2018

“I would recognize the plumber that came to my house for exceptional service.”

Review by
09/26/2018

“They did everything they said they would do.”

Review by
09/26/2018

“They met or exceeded my expectations in neatness.”

Review by
09/23/2018

No review comments provided

Review by
09/17/2018

“Mr. Paul Andronic did a superb job—-very professional, excellent attention to details, job done right the first time!”

Review by
09/17/2018

“As you can see I was pleased with the service and would highly recommend them to everyone”

Review by
09/17/2018

“fixed the problem quickly and well - still way expensive”

Review by
09/17/2018

No review comments provided

Review by
09/17/2018

No review comments provided

Review by
09/12/2018

“I would like to recognize Seth for his exceptional service. He has been here before and does a great job!”

Review by
09/12/2018

“I was most satisfied that they did everything in a professional and skillful manner.”

Review by
09/12/2018

No review comments provided

Review by
09/12/2018

“I would like to recognize the guy that did the work. He did a great job and we were very satisfied with his help.”

Review by
09/12/2018

“It was a great experience.”

Review by
09/12/2018

“The appointment was easy to schedule. They arrived on time, cleaned up after themselves, did a good job, used good materials, and were courteous and explained everything.”

Review by
09/12/2018

“The plumber that was out here, John D., was exceptional. Amy, in the office, was also very nice and professional.”

Review by
09/12/2018

“The service provided to get the work done exceeded my expectations.”

Review by
09/12/2018

No review comments provided

Review by
09/12/2018

“It was an outdoor spigot, and they actually filled in around the seal with putty and caulk, so they tidied up the area on the exterior of the house.”

Review by
09/12/2018

“I liked everything about them. The follow-up was good, they were professional, and they were punctual. Also, the plumber who came out was very good.”

Review by
09/12/2018

“I had a cracked tank that needed to be replaced. It was on the toilet.”

Review by
09/12/2018

“Superior Plumbing Service met and exceeded my expectations because they located the problem.”

Review by
09/12/2018

“I was most satisfied with all areas.”

Review by
09/12/2018

“It will be hard to answer these questions. They came out to do the work. There were a couple of problems. It was the hot water heater that they ended up working on. I do not want to give them a bad review. They have to come back, and we really had to stay on top of them to come out. It was from the work that they did. They did eventually do it. I know it was an unusual circumstance.”

Review by
09/12/2018

“I had a great experience with them working on my hot water heater. I had them come upstairs to look at our bathroom as well and he said we had an overflow problem. That was not the case and we repaired the tub ourselves. They did a poor job investigating the job. I have always used them. They do an excellent job and the and follow up was excellent, but I don't think they wanted to cut the ceiling to do the repair upstairs. That just seemed lazy.”

Review by
09/12/2018

“After a trip, an explanation, and paying a fee for a service, my problem was not fixed. My leak was still present.”

Review by
09/12/2018

“It took them three tries to get the job done.”

Review by
09/11/2018

No review comments provided

Review by
09/10/2018

No review comments provided

Review by
09/10/2018

No review comments provided

Review by
09/05/2018

“The plumber that came to our house was outstanding - professional, courteous, and honest!”

Review by
09/05/2018

No review comments provided

Review by
09/05/2018

No review comments provided

Review by
09/05/2018

No review comments provided

Review by
09/05/2018

No review comments provided

Review by
09/05/2018

“I would like to recognize the plumber himself. His name was Michael Begitschke. He was very straightforward and did an exceptional job. He totally cleaned up afterwards. I had him come back a second time because he seemed like a good plumber and a good craftsman.”

Review by
09/05/2018

“John was fantastic in replacing my water heater from 1987! Thank you, John!”

Review by
09/05/2018

“The quality of the service and the plumber was wonderful. They are a bit pricey but you get what you pay for. This is my second experience with Superior and they can't be beat. I highly recommend them!”

Review by
09/05/2018

No review comments provided

Review by
09/05/2018

“I was really pleased. They knew what they were doing and it was good quality all the way around.”

Review by
09/05/2018

No review comments provided

Review by
09/05/2018

“They got here quickly to do the job.”

Review by
09/05/2018

“Paul has been to my home several times and the work is always done to my satisfaction on one visit”

Review by
09/05/2018

No review comments provided

Review by
10/16/2017

“It was good. We were very happy with them.”

Review by
10/16/2017

“It was very good. I'm very happy with them. I'd be likely to recommend them.”

Review by
10/16/2017

“It was good. It was plumbing. I'd give the overall experience an A. Their customer service was very good.”

Review by
10/16/2017

“They did a good job, and they were easy to work with. It was plumbing work. I'd give them an A overall.”

Review by
10/16/2017

“They did a great job. It was plumbing. They replaced the sewer system. I would give them an A overall.”

Review by
10/16/2017

“I didn't have any trouble with the plumber who came out here. I haven't had any trouble.”

Review by
10/16/2017

“It was a great experience. It was plumbing. Overall, I would give them an A. They've always been good. They were here on time. They fixed what we needed fixing.”

Review by
10/16/2017

“It was an excellent experience, top of the line. They were punctual, professional. They were just nice to work with. I'd give them an A overall.”

Review by
10/16/2017

“It was fine. It was plumbing. It was good. Their customer service was fine. Their punctuality was good. I'd be very likely to recommend them.”

Review by
10/16/2017

“Superior Plumbing came out. They were on time; they fixed our problem and everyone was really friendly and courteous. The price was reasonable. It was a plumbing service. Overall, I would give them an A. Their customer service was fabulous.”

Review by
10/16/2017

“It was okay. They came in; they did their job; and they left. It was plumbing. I'd give it a B overall. It's what they do. I don't think you can glorify plumbing.”

Review by
10/16/2017

“They didn't do anything. They didn't do anything good. I'd give the overall experience a B.”

Review by
10/16/2017

No review comments provided

Review by
10/12/2017

“They did minor plumbing work. I'd give them an A.”

Review by
10/12/2017

“I would give the experience an A+.”

Review by
10/12/2017

“They just did whatever they were contracted to do. Overall, the experience was an A.”

Review by
10/12/2017

“They were very efficient. I'd give the overall experience an excellent rating.”

Review by
10/12/2017

“It was fine. It was just plumbing. I'd grade them with an A overall.”

Review by
10/12/2017

“It was a repair, but it was a plumbing issue. I'd give them an A+. I'd recommend them,.”

Review by
10/12/2017

“There was a leaking pipe in the yard, and they fixed that. It was great. I would give the experience an A.”

Review by
10/12/2017

“My experience was satisfactory. It was just plumbing work. They did a decent job, and I was happy.”

Review by
10/12/2017

“They addressed the issues promptly. It was plumbing. I'd give them an A+ overall. I'd be likely to recommend them.”

Review by
10/12/2017

“The plumber gave us good advice, and we got our problems fixed. They just did plumbing. I would give them an A.”

Review by
10/12/2017

“They were very professional, hardworking, did what they said they were coming to do, very knowledgeable of the job, and the overall performance was excellent. They just did plumbing. I'd give them an A+.”

Review by
10/12/2017

“Superior Plumbing did a good job the first time they came. And when they had some issues down the road with the product they put in, they came right back out and took care of it with no questions asked. They put in a sump pump for my basement toilet. They were an A+. They were fine.”

Review by
10/12/2017

“I didn't have any work done. They came out and did a quote. I decided not to have the work done because at the time I couldn't afford it. I got somebody that I could afford to pay. The experience was great. I had no complaints. I just couldn't afford to pay the money they asked for.”

Review by
10/12/2017

“Superior Plumbing came when they said they would. They did it and everything went fine. He went up on the roof, and he used a big machine to knock something loose in the plumbing. They did very good work. They were just fine. I would recommend them.”

Review by
10/12/2017

“The guy was pleasant, professional. It was just plumbing. I'd give them a B+. The quality of work was fine. They didn't require much expertise.”

Review by
10/12/2017

“It was plumbing work. I would grade it a B because they're a little expensive on the price side.”

Review by
10/12/2017

“They had to come out a second time for a leak. So, it required a re-visit. I had to pay again to do the same thing. It was work on home water filtration system, a whole house water filtration. I'd give the overall experience a C. They were very responsive.”

Review by
10/10/2017

“Superior Plumbing replaced the line that ran to the house to the curb, borderline. Then a couple of weeks later, they replaced a couple of valves in the laundry room that were leaking and causing water drainage out onto the floor. I'd give them an A overall. Their customer service was excellent. Their punctuality was excellent, with no issues.”

Review by
10/10/2017

“They detected the position of a leak outside my house. I'd give them an A+ overall. Beyond the fact that they located the leak, they did not perform any work for me because it belonged to Fulton County Water Works. It was a very difficult leak to determine. They were the ones that saved me having to rip up some pipes and find some leaks by entering my house after the water meter. They were right on time. It was the expertise that was impressive to me. I would recommend them and call them back anytime.”

Review by
10/10/2017

“They did general plumbing repairs inside. I had a leaky faucet. I would give them an A overall.”

Review by
10/10/2017

“They replaced some water heaters and a commode and did different work on the house. I'd give them an A+.”

Review by
10/10/2017

“I was satisfied. I had some leaks. I'd give them an A.”

Review by
10/10/2017

“They do lots of work. This particular time was fixing an outdoor water spigot that was leaking. It was plumbing work. I'd give them an A overall.”

Review by
10/10/2017

“They did a couple things, but the main thing was to repair a water main break. Overall, I would give them an A+. I'd be highly likely to recommend them.”

Review by
10/10/2017

“They did cutting, replacement over a sewer drain and my slab. Overall, I would give them an A. They were on time. They cleaned up well after their work.”

Review by
10/10/2017

“We were having a leak in our tub, and they came out the next day and fixed it. I would give them an A overall.”

Review by
10/10/2017

“They did a great job. They've done a bunch of stuff with us over the years. They've been with me a long time. It was definitely plumbing work. I'd give them an A overall. Everything was fine. I'd be likely to recommend them.”

Review by
10/10/2017

“They've been here two or three times. It was something to do with my sink. I had a leak in my kitchen. I would give them a B+.”

Review by
10/10/2017

“It was expensive. The job that they did, I made a mistake to get a quote first. Then they charged me $2,000 just to replace a pipe. It was something to tie it. Many people told me it was too expensive. The job was good, no more leaks. It was too expensive. The experience was good; they fixed it but it's expensive. I'm not going to use them again, with the many companies that can replace that for a less, less price. So, in that case, I'm never going to use it. The work was good, but it's nothing difficult to replace. Any company could do the same for a lesser price. It was okay. The only thing was the price. I would give them a B overall. Customer service was good. They were on time. They knew what they were doing. It was a good experience. They had good customer service, but the price is too high. I'm not going to recommend it. You can go to another company and have a good experience. The price is too high. The money you pay is more than you can expect.”

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