Superior Plumbing Services, Inc.
11th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 621 Surveys
Our Certification Process
Best Pick Guarantee
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Compiled Score: star star star star star
Superior Plumbing Services, Inc. has received 5 out of 5 stars (A-rating) based on 621 customer surveys conducted by Best Pick Reports.
11th year as a Best Pick Call
"Our goal is simple. We deliver value to our customers. Family owned and operated since 1988, we maintain impeccable quality and deliver what we promise, at the price we agreed upon. Value—it's what we do."

James Cunningham | Owner
Company Information
Services Offered
Superior Plumbing provides residential and light commercial plumbing repair services for clogged pipes; water heater, sewer, and toilet issues; leaking valves and faucets; and problems with natural gas pipes and plastic water lines.
Company History
The family-owned-and-operated company was founded in 1988.
Distinctions
Superior received the Cobb Chamber of Commerce's 2012 Top 25 Small Businesses of the Year award.
Employee Information
The company guarantees that all its plumbers are drug-free and have cleared state and federal criminal background checks. Superior charges all employees with firmly upholding their slogan: The Honest Plumber.
Additional Information
Owner James Cunningham states that the company provides up-front pricing and delivers professional work.
Licenses
MP006066
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They detected the position of a leak outside my house. I'd give them an A+ overall. Beyond the fact that they located the leak, they did not perform any work for me because it belonged to Fulton County Water Works. It was a very difficult leak to determine. They were the ones that saved me having to rip up some pipes and find some leaks by entering my house after the water meter. They were right on time. It was the expertise that was impressive to me. I would recommend them and call them back anytime.”

“They did a couple things, but the main thing was to repair a water main break. Overall, I would give them an A+. I'd be highly likely to recommend them.”

“They were very professional, hardworking, did what they said they were coming to do, very knowledgeable of the job, and the overall performance was excellent. They just did plumbing. I'd give them an A+.”

“It was a great experience. It was plumbing. Overall, I would give them an A. They've always been good. They were here on time. They fixed what we needed fixing.”

“It was an excellent experience, top of the line. They were punctual, professional. They were just nice to work with. I'd give them an A overall.”

“Superior Plumbing replaced the line that ran to the house to the curb, borderline. Then a couple of weeks later, they replaced a couple of valves in the laundry room that were leaking and causing water drainage out onto the floor. I'd give them an A overall. Their customer service was excellent. Their punctuality was excellent, with no issues.”

“There was a leaking pipe in the yard, and they fixed that. It was great. I would give the experience an A.”

“They did a great job. It was plumbing. They replaced the sewer system. I would give them an A overall.”

“They did a great job. They've done a bunch of stuff with us over the years. They've been with me a long time. It was definitely plumbing work. I'd give them an A overall. Everything was fine. I'd be likely to recommend them.”

“They installed two toilets for me. They were very prompt, very professional. They did a good job. I was very pleased with the whole experience. I'd give them an A overall. I'd be extremely likely to recommend them.”

“They were very efficient. I'd give the overall experience an excellent rating.”

“It was a repair, but it was a plumbing issue. I'd give them an A+. I'd recommend them,.”

“I would give the experience an A+.”

“Superior Plumbing did a good job the first time they came. And when they had some issues down the road with the product they put in, they came right back out and took care of it with no questions asked. They put in a sump pump for my basement toilet. They were an A+. They were fine.”

“They addressed the issues promptly. It was plumbing. I'd give them an A+ overall. I'd be likely to recommend them.”

“They replaced some water heaters and a commode and did different work on the house. I'd give them an A+.”

“They did cutting, replacement over a sewer drain and my slab. Overall, I would give them an A. They were on time. They cleaned up well after their work.”

“I didn't have any trouble with the plumber who came out here. I haven't had any trouble.”

“I was satisfied. I had some leaks. I'd give them an A.”

“It was fine. It was just plumbing. I'd grade them with an A overall.”

“It was fine. It was plumbing. It was good. Their customer service was fine. Their punctuality was good. I'd be very likely to recommend them.”

“It was good. It was plumbing. I'd give the overall experience an A. Their customer service was very good.”

“It was good. We were very happy with them.”

“It was very good. I'm very happy with them. I'd be likely to recommend them.”

“My experience was satisfactory. It was just plumbing work. They did a decent job, and I was happy.”

“Superior Plumbing came when they said they would. They did it and everything went fine. He went up on the roof, and he used a big machine to knock something loose in the plumbing. They did very good work. They were just fine. I would recommend them.”

“Superior Plumbing put in a hot water heater. I don't have any issues. I'd give them an A.”

“The plumber gave us good advice, and we got our problems fixed. They just did plumbing. I would give them an A.”

“The plumber was really nice and knowledgeable. He just came to look at a water heater that wasn't coming on. It was a switch. He came to show me where it was. It was an A.”

“They did a good job, and they were easy to work with. It was plumbing work. I'd give them an A overall.”

“They did general plumbing repairs inside. I had a leaky faucet. I would give them an A overall.”

“They did minor plumbing work. I'd give them an A.”

“They do lots of work. Tthis particular time was fixing an outdoor water spigot that was leaking. It was plumbing work. I'd give them an A overall.”

“They just did whatever they were contracted to do. Overall, the experience was an A.”

“We were having a leak in our tub, and they came out the next day and fixed it. I would give them an A overall.”

“Superior Plumbing is absolutely fabulous. They did a new water heater. I like their customer service and the technician. I'd give them an A, the highest grade. I recommend them all the time.”

“I had a great experience. We had the water line moved from the street to the house. Cliff was wonderful, and I can't say enough good things about the work. I'd give them an A+.”

“It was quick, and the technician was friendly. He did an outstanding job. We had a dishwasher, a sink, a garbage disposal, and a toilet installed, a fridge brought in, and the water line to the fridge and the gas line to the stove connected. They earned an A+.”

“We hired Superior Plumbing two or three times for plumbing work. They did good work. The plumber was an excellent guy, like part of the family. I would give them an A rating.”

“We've been getting higher and higher water bills at our rental house. So the technician came out, and he realized that the meter is defective. He was very good. My husband was very impressed with him. I would give them an A+. I'm very likely to recommend them.”

“Superior Plumbing is absolutely fabulous. They did a new water heater. I like their customer service, and I like the person that they sent me. I'd give them an A, the highest grade. I recommend them all the time.”

“My last experience with them was fine. I had an outside pipe underground that burst. The service was excellent, with no complaints. I recommend them all the time.”

“I had a great experience. We had the water line replaced from the street to the house. Cliff was wonderful, and I couldn't say enough good things about the work. I'd give them an A+. I'm very likely to recommend them.”

“They were prompt and extremely helpful. He unclogged a toilet and that was it, but I had a lot of questions for him, The man that came, Jake, was extremely helpful, and he answered all my questions. I was really quite happy. I'd give them an A+ rating. I've already recommended them.”

“It was quick, and he was friendly. He did an outstanding job, so no complaints. We had a dishwasher, a sink, a garbage disposal, and a toilet installed, a fridge brought in, and the water line to the fridge and the gas line to the stove connected. They earned an A+. I would recommend them.”

“Superior Plumbing worked on a hot water heater. They did an excellent job. He knew exactly what he was doing. He was quick, and he was real nice and, professional. They deserve an A+. I'm very likely to recommend them. He's done a real good job.”

“They are good plumbers. We had them two or three times for plumbing work. They did good work. The plumber was an excellent guy, like part of the family. I would give them an A rating.”

“The work went well, and we actually didn't have a problem. The guy that came to detect the problem was so nice. It was perfect. We were very much satisfied. I would rate them as an A.”

“We used Superior Plumbing and are quite pleased with them. When you flushed the commode, it made a noise throughout the house, and right away he knew where it was coming from and remedied the situation. The overall approach and knowledge of the job was good. They came highly recommended to us, and we would recommend them to family and friends. I would grade them an A.”

“Superior Plumbing did a wonderful job. They were on time, and it cost exactly what they said it would. They installed a tankless water heater. I would recommend them to family and friends. I would grade them an A, with no complaints and no issues.”

“They came and did what was asked. I had a gas leak on an outside kitchen grill. I would give them an A. They were excellent.”

“Superior Plumbing fixed the kitchen sink for me. It was very easy to get an appointment. They showed up on time, and they resolved the issue. I would grade them an A.”

“They were replacing a water main line in my driveway. I was very pleased working with them. I highly recommend them, and I have used them twice. They deserve an A.”

“Superior Plumbing fixed a leaking pipe. It was excellent. I liked the ease of getting an appointment. They showed up on time. They're excellent people. I'd say they're an A. I'm very likely to recommend them.”

“They replaced the water heater. Everything was fine. I would rate them as an A+.”

“They replaced a water heater. I was very happy with them. They did everything that I wanted them to. They did it fast and did it well. I would give them an A+ rating.”

“They did plumbing for me. They came out quick, and were very nice. I would give them an A+ rating.”

“Superior Plumbing fixed a plumbing leak for us in our master bathroom. They actually had to fix a problem that another plumber had done, so we were very pleased with their service. I would say they get an A+ from me. They did valve replacements for a couple of sinks that we had. I was very pleased. He was very helpful. They earned an A+.”

“I was very pleased. He was very helpful. They did a little bit of valve replacement for a couple of sinks that we had. I would grade them an A+”

“I had to build out two toilets that weren't seated properly in the beginning, because they were real old. He figured out a good way to get them seated. I had to get new toilets. He got those for us and did everything, and I was very satisfied with the work. He was a very nice fella. It's holding up great. I would recommend them, and I would use them again as well for new faucets that I want to put in the house. They deserve an A+.”

“Superior Plumbing came right out. They were clean and professional. On my water main going up to the house, the old class action Polybutylene broke and had to be replaced. I would for sure recommend them to family and friends. I would grade them an A+”

“They were very good. We got everything handled that we needed to get handled. We had low pressure in our bathroom, and they fixed that. They were on time, and they were comprehensive in making sure that they fixed the problem. I would give them an A+”

“They were quick and honest. He didn't do any work. He just discovered the leak. I'd say they get an A+. I'm very likely to recommend them.”

“Superior Plumbing did plumbing work. They're great. They know what they're doing. I'd give them an A+ rating. I would recommend them.”

“I can't tell you anything better. They absolutely do what they're supposed to do, they do it on time, they do it well, and I would never consider using any other plumber. We were trying to figure out where our leak was coming from outside and it's not in the house, but it's not outside. The only thing we can figure out is there's an underground spring and all the water that we had had set off an underground spring, so that's where we stand. They did everything they knew how to do to fix it, but there was nothing else more that they could do. I'd rate them as an A+. Anytime anybody wants to know a plumber, I'll tell them Superior Plumbing is where they need to go.”

“I got good service, and I like the gentleman that came out. He did a good job for me. I would call him again. In my master bathroom, the nipples that come through the wall that the fixtures fasten on to had to be replaced. They were kind of hard to get to and he just got in there and did it, and we had a good experience with him. I saved his name, so when I need him again, I can call for him to come again. I liked him. I'd give them A+. All I can tell you is both the workman and service is A+. I didn't have any problems at all and would use them again. I would recommend them any time. I only used them one time, and the reason I called them this time was because I was dissatisfied with the one I'd been using. Based on this one experience, I would call them again and recommend them.”

“Superior Plumbing replaced a water heater. They were quick and efficient. I'd rate them as an A+. I'm very likely to recommend them.”

“They had to repair a leaky shower. They got here when they said they were going to, they fixed it very quickly, and everything still works great. They earned an A+.”

“They basically redid my whole plumbing system. It was great. I liked the quality of work. They were a cool bunch of guys. I'd give them an A+, most definitely. I'd most definitely recommend them.”

“We had water leaking in our ceiling, he figured out what was causing it, and he fixed it. They deserve an A+. He came in, he was clean and quick, and we were done. I'm very likely to recommend them.”

“I had two different service calls and they were both very helpful and repaired the problem very quickly. Both times, we had a plumbing leak in a wall. He came in and repaired the leak, and we had him test the plumbing in the house to make sure we didn't have anything else going on. I would give them an A+ rating.”

“I like that they're pretty much on time, they're friendly, and I think every one of them has gone above and beyond. They spend a lot of time with us, and they're not rushed. They don't try to get out of the house as quickly as they can, and they answer all of our questions. I know they came out for sink work and toilet work before. I'd say they're an A+. I don't remember anyone being late.”

“I like Superior Plumbing. They were prompt. He did what he was supposed to do, on time, and he was a very courteous person. He worked on a pipe under my bathroom sink. I'd give them an A+. I'm going to ask the company to install a toilet for me very soon. I don't like those neighborhood plumbers anymore.”

“Our first experience with Superior Plumbing was great. They fixed a sink. I'd give them an A+. I would recommend them.”

“They were just very knowledgeable. We were just having a shower head replaced. They get an A+ from me. If I knew someone who needed this service, I would recommend them.”

“He was there on time. I thought it was a plumbing problem because I had a leak in my ceiling, so he checked all the toilets and sinks and it really wasn't a plumbing problem. It was coming from the roof, but he did a great job. I'd say they're an A+ company. I'm very likely to recommend them.”

“I had a problem with one toilet constantly running. There was something in the tank that needed to be replaced, took care of that. And they made a little bit of an adjustment that it flushed more efficiently. They were professional, prompt, and took a great deal of care in my home as far as when they came in, covering their shoes and taking take care of all their stuff. They were very neat and organized. They deserve an A+. I'm very likely to recommend them.”

“They're very professional, knowledgeable, and quick, and they knew what they were doing. I had to replace a water heater so he had to put it in kind of temporarily right now. He's going to have to come back, so he is able to make sure I have hot water and all of that. They earned an A+. I'm very likely to recommend them.”

“They did a water heater replacement. They're very professional, prompt, and honest. I'd give them an A+.”

“They showed up on time and did what they said they were going to do. They were fixing the toilet. I'd say they earned an A+. I'm pretty likely to recommend them.”

“They were very thorough. They explained everything. They showed me the price breakdown and let me know they weren't just pulling a number out of thin air. They had to replace some parts for my shower. They're an A+. I'd definitely recommend them.”

“I just would like for Mr. Hall to call me back and tell me how I can make the temperature on my hot water heater a little warmer. Other than that, I have no complaints. I liked the professionalism of Mr. Hall. He's honest and told me there was nothing wrong. They get an A+ from me. His expertise made me feel comfortable, so A+.”

“I liked Superior Plumbing. A tree limb in my front lawn broke the pipe underneath the ground. It still looks fine today. They were on time, and the guy was really nice. He did what he said he was going to do. They're an A in my book.”

“Superior Plumbing was good. They did plumbing work on a water heater for me. I would grade them an A.”

“I think Superior Plumbing did fine. They were just doing plumbing work. I would rate them as an A.”

“It was very good. I think they did a good job of diagnosing and solving the problem with our plumbing. They earned an A.”

“They were able to come in, complete the work, and be done. They were repairing a cracked pipe at my waterline up the street at the meter. They deserve an A.”

“They set up a couple of toilets for me. I would say they are an A company.”

“Superior Plumbing repaired a water leak. It went fine. I didn't have any problems at all. I would give them an A rating.”

“The technicians know what they are doing, and they come when they tell you they are coming. I think they are reliable, and they always fixed the issue when they came out. We used them a couple of times, I know they fixed some water lines down at my barn. They are fine. I would grade them an A of course.”

“They did a fine job, so they get a good report. I liked the prompt handling of the issue. We were under the gun time wise, so that helped in getting the job done quickly. They replaced a part from the tubbing from the street into the grinder pump. They had to dig it out. I'm thankful that they diagnosed it well and didn't replace something that wasn't needed. It was that connection piece of pipe that cracked and was leaking from the grinding pump to the street. I would grade them an A—good job for Superior Plumbing.”

“I've never had any problems. They've done a few things for me. They come when they say they are going to come—that's the highest priority thing. I'm not an expert enough to judge the quality of the work, but I feel that it's always been adequate, and they've always been helpful in explaining what they were doing. I had a pipe leakage under the house and they fixed that and extra things on top. They get an A from me. They've always been responsive and helpful.”

“Superior Plumbing fixed a toilet. They did the job right, and that's it. They came out on time and were professional. I would definitely recommend them to family and friends. I would grade them an A.”

“They seemed to be efficient, and they got here when they said they would and fixed the problem. I had a backup in the sink. I would give them an A.”

“They fixed my problem, so I was happy. They fixed a water pressure valve and a leaking shower faucet. They're an A.”

“They were here when they said they would be, and the guy was very professional and gave me reasonable quotes for the things that I said that I wanted to repair or not repair. They repaired a toilet and a tub. I found Superior Plumbing in the Atlanta Best Pick Reports book. I would rate them as an A.”

“They did a great job. When the guy came, he introduced himself, and then he told me what he was going to do. He fixed something on the toilet. I would give them an A rating.”

“My experience with Superior Plumbing was great. They were prompt, professional, and knowledgeable. They did some work on my tankless hot water heater. I found them in the Best Pick Reports periodical that comes out every year. I would grade them an A.”

“They installed a waterless water heater and did some other work for me. They sent the right kind of plumber to address the problems that I had and did the work that needed to be done. I would give them an A.”

“They put a valve under my sink. They came on a Saturday under very short notice, and they came on time and did the work that they were supposed to do., They were recommended by my neighbor. They get an A.”