Superior Plumbing Services, Inc.
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Superior Plumbing Services, Inc. has received 4.8 out of 5 stars based on 136 customer surveys.
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4th year as a Best Pick Call
"Our goal is simple. We deliver value to our customers. Family owned and operated since 1988, we maintain impeccable quality and deliver what we promise, at the price we agreed upon. Value: it's what we do."

James Cunningham | Owner
Company Information
Services Offered
Superior Plumbing serves both residential and commercial customers. Superior's plumbers are equipped to handle many services, such as malfunctioning drain and sewer lines, clogged pipes, and blocked sewer lines.
Company History
The family-owned-and-operated company was founded in 1988.
Distinctions
The company received the Cobb Chamber of Commerce's 2012 Top 25 Small Businesses of the Year award.
Employee Information
Superior Plumbing guarantees that all its plumbers are drug-free and have cleared state and federal criminal background checks. The company charges all its employees with firmly upholding Superior's slogan: The Honest Plumber.
Additional Information
Owner James Cunningham states that Superior Plumbing provides up-front pricing and delivers professional work.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna
Address
3991 Royal Drive
Kennesaw, GA 30144
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
MP006066

Compiled Score:

Superior Plumbing Services, Inc. has received 4.8 out of 5 stars based on 136 customer surveys.
5
121
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8
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5
2
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/23/2019

“I would like to recognize the gentleman that performed the job. I can't remember his name.”

Review by
08/23/2019

No review comments provided

Review by
08/01/2019

No review comments provided

Review by
07/24/2019

“I was most satisfied with the timeliness.”

Review by
07/24/2019

“Everyone did a good job.”

Review by
07/23/2019

“They were able to do the work right the first time.”

Review by
07/23/2019

“They were very professional. They work with you to get there in a timely manner.”

Review by
07/23/2019

“I would like to recognize the plumber for his exceptional service.”

Review by
07/23/2019

“I would like to recognize the installer for his exceptional service. He was very timely and we've had no issues since.”

Review by
07/23/2019

“Seth was very good and cleaned up after himself. It was a pleasant experience.”

Review by
07/23/2019

“The guy that came out there, I don't remember his name, but he did a really, really good job. He was a really nice guy.”

Review by
07/23/2019

“Superior Plumbing Service met or exceeded my expectations in regards to completing the job.”

Review by
07/23/2019

No review comments provided

Review by
07/23/2019

“I think that they overcharged me.”

Review by
07/22/2019

No review comments provided

Review by
07/06/2019

“John was really a nice guy!”

Review by
06/18/2019

No review comments provided

Review by
06/18/2019

“I would recognize the young man that did the work. He was very professional. I had no problem with the service.”

Review by
06/17/2019

No review comments provided

Review by
06/17/2019

“I would like to recognize both of the plumbers that came out for their exceptional service.”

Review by
06/17/2019

No review comments provided

Review by
06/15/2019

No review comments provided

Review by
06/15/2019

No review comments provided

Review by
06/09/2019

No review comments provided

Review by
06/08/2019

No review comments provided

Review by
06/08/2019

No review comments provided

Review by
06/08/2019

“Scheduled an appointment, they kept it, gave me options and performed the service satisfactorily.”

Review by
06/06/2019

“I would like to recognize the receptionist that answered the phone for her exceptional service and the young man that they sent to do the plumbing jobs that we needed as well.”

Review by
06/06/2019

“They met my expectations with their knowledge and experience. They fixed a problem that I wouldn't have thought or known to fix.”

Review by
06/06/2019

No review comments provided

Review by
06/06/2019

“I would like to recognize my technician Guillermo for exceptional service.”

Review by
06/06/2019

“Superior Plumbing Service, Inc exceeded all of my expectations.”

Review by
06/06/2019

“He was very knowledgeable and knew what he was doing. He found some other things that were wrong and he fixed those as well.”

Review by
06/06/2019

“I would like to recognize the technician that did the work.”

Review by
06/06/2019

“Superior Plumbing Service, Inc. does quality work.”

Review by
06/06/2019

No review comments provided

Review by
06/06/2019

No review comments provided

Review by
06/06/2019

No review comments provided

Review by
06/06/2019

“Polite representative but did not have a timely response consistently.”

Review by
06/06/2019

“The charges do not make sense for the work done.”

Review by
06/05/2019

“I would like to recognize the installer for exceptional service.”

Review by
06/03/2019

“Beau Brennan”

Review by
06/03/2019

“Tim”

Review by
06/03/2019

No review comments provided

Review by
06/03/2019

No review comments provided

Review by
10/10/2018

“I was able to get someone here quicker and the price was lower than I thought. In almost every way they exceeded my expectations.”

Review by
09/26/2018

“I'd like to recognize Wes and Seth for exceptional service.”

Review by
09/17/2018

No review comments provided

Review by
09/12/2018

“They exceeded my expectations in all areas.”

Review by
10/16/2017

“They just seemed very dedicated and they did a good job. They repaired pipes. I'd give the overall experience an A.”

Review by
10/16/2017

“Superior Plumbing cleaned the drains in the yard that were evidently somewhat stopped up. They were very helpful and they provided us the information and the facts. So, I would say they were very helpful. I would rate them as excellent. I'd be very likely to recommend them.”

Review by
10/16/2017

“It was very nice. It worked out fine. I had a commode that seemed to have a part that broke. It was leaky. It was very good, satisfactory. Their punctuality was good. He fixed another commode for me while I was here. So, I appreciate that. I would recommend them.”

Review by
10/16/2017

“The first time they came, they had an inexperienced person who did not get the job done. And they had to come back and repeat times to finally get it right, which they did. They second time they came, for a different reason for my sink, a different person. He did an amazing job. He was perfect from the start. Then the third time, it was a different person to check our pipes, which he did. Then he told me that I had messed up water pressure and I spent $400 on something to fix the water pressure. Now my toilet keeps making noises. I just don't want to spend the money to have them come back again because it's just more money. I'd give the overall experience a C.”

Review by
10/12/2017

“He fixed it. It was a drain. Our shower was leaking. I'd say the experience was adequate.”

Review by
10/12/2017

“It was a repair, but it was a plumbing issue. I'd give them an A+. I'd recommend them,.”

Review by
10/12/2017

“They fixed my problem quickly. It was a shower drain. I would give them an A.”

Review by
10/12/2017

“They did my sink. They charged me a fortune and I didn't go with them. They did come out, and they were nice and all, but after he went downstairs to look at it, it was a clogged up sink. He came upstairs and said it was going to cost $1,000 to fix it. I was like, 'What?' I didn't like the way he handled any of it. He didn't give me any options of, 'You can do this or you can do that.' A thousand dollars is a shocking price. The guy was nice. He was good about punctuality. He probably had expertise. He'd been doing it for a long time. I probably wouldn't recommend them because their prices were so high.”

Review by
10/10/2017

“It was very positive, especially the folks we worked with. Tom is a very caring guy, and he's very good at what he does. They had to do some work that was not the best option in the world, having to go under and over some rafters in the basement because some of the pipes were broken. It was the cheapest way to go and it was still extremely expensive, but those things are still rattling. He's been out twice. Tom has been out twice; and we've done our best to try to figure out what to do, but because of the thing that pumps the water out of the house it's still so loud. Upstairs, it's still very distracting. I don't know that there's another option. It was a sewer line, and instead of going under, they had to go back over in the basement. They had to go up toward the rafters. The sump pump is just loud, but I don't know a way to do anything different than what they've done to make it less loud. It's real distracting. If we ever have to sell this house, I hope they come when we're not washing clothes. It is really distracting. As far as their sincerity and the work they did, it was A+. The result would probably be a B+. I'm still not quite happy with them. I would recommend them without hesitation.”

Review by
10/10/2017

“We had an issue in our backyard with tree roots that had gotten into our sewer line. So, we had to get that cleared out and repaired. They did that. I'd give them an A+ overall. They were excellent. Their quality of work was excellent.”

Review by
10/10/2017

“It was fine. They did a service repair from the street to my house, floor service. I had a leak. It was in the feed from the street. They replaced it. I'd give them an A. I would be highly likely to recommend them.”

Review by
10/10/2017

“They did the sump pump in my basement and toilet repair. I'd give the overall experience an A.”

Review by
10/10/2017

“They replaced a sump pump. I'd give them an A overall.”

Review by
10/10/2017

“They did cutting, replacement over a sewer drain and my slab. Overall, I would give them an A. They were on time. They cleaned up well after their work.”

Review by
05/19/2016

“Superior Plumbing was excellent. The technician was wonderful, he fixed the problem, and he was very good. I'd give them an A+.”

Review by
05/19/2016

“I guess the lake house is what you're talking about and everything is fine. It was fine, we just had a clogged toilet and everything is fine. Everything was fine, there was no problems.”

Review by
05/19/2016

“It was all good. He was great. He did what he was supposed to do. He came back and fixed it when it wasn't working right. I'd give them an A+ grade. I'm very likely to recommend them.”

Review by
05/19/2016

“They're easy and quick to get out here. We were having a kitchen remodel redone, so we had to have our drain pipes reconnected to the sink. I'd grade them as an A+. Everything was fine. I would recommend them.”

Review by
05/19/2016

“The work was fine. I have no complaints.”

Review by
05/19/2016

“They cleaned the sewer line. It was good. They're a good company.”

Review by
05/19/2016

“They fixed the problem. I'd rate them as an A+. You can put A+ for everything. I'm very likely to recommend them.”

Review by
05/19/2016

“They were very prompt, they were very professional, and they took care of what we needed and didn't mess around. It was a broken pipe out in the lawn, the front lawn. I'd give them an A. I'm very likely to recommend them.”

Review by
05/19/2016

“It was a great experience for the first time. They fixed a sink. I'd give them an A+. I'm very likely to recommend them.”

Review by
05/19/2016

“They were quick. They did a very good diagnosis, and when I thought I had a problem they tried to diagnose it again, so they were great. I'd say they’re an A+ company. I'm very likely to recommend them.”

Review by
05/19/2016

“They fellow that came was very capable. I thought he was pleasant. He introduced himself, advised what was needed, did the job, and cleaned up. He did some drain work. I'd say they’re an A company. I would recommend them if someone asked.”

Review by
05/19/2016

“I have sent in at least two comments on Facebook and on Superior's page regarding my last experience with them. It was fine. It was excellent with no complaints. I had a pipe underground that burst. It was outside, it wasn't in the house. I do recommend them all the time.”

Review by
05/19/2016

“The second time they were at the house, they were replacing a drain in a bathtub. They were very prompt. Chris, the technician, was very honest and thorough. He gave me options, explained the alternatives, and made every effort to explore the least expensive alternative first. I'd give them an A+ rating. I'm very likely to recommend them.”

Review by
05/19/2016

“Superior Plumbing was good. I like the gentleman that came out. He was very polite and professional, got to the heart of the problem, and repaired it at a fair price. He worked on a couple of drain issues. I'd give them an A+ grade. The service was very good. I'm very likely to recommend them. I'd definitely use them again.”

Review by
05/19/2016

“They were prompt and professional. They know what they're doing. They have all parts on board. They did drain replacement, garbage disposal hook up, and new faucet installation. I called them because I had to fire a handyman that was here for six hours and couldn't do the job right and broke the treads on a drain in my kitchen sink, and they were out in forty minutes. I had to get a new drain. I'd give them an A+, but the only thing the pricing is high. I'm very likely to recommend them.”

Review by
05/19/2016

“It just cost too much money. They did a good job. They fixed the problem. It was the water line and my hot water heater. Not including the price, it was A. As far as I know, it's fine. There's no problem with it. They advised me what was going on so I appreciate that. I think one of them was late, the guy who did the water heater. There were some problems, but I don't remember. I could be wrong. They cleaned up after themselves. I'm pretty likely to recommend them.”

Review by
05/19/2016

“I just think they were very efficient. And they didn't tear up my yard. They found an alternate way to fix the problem without making a mess, and they always picked up after themselves. I thought they were a very good company. We had apparently polybutylene line that was leaking, and they were able to replace that line. I'd give them an A. I'm very likely to recommend them.”

Review by
05/19/2016

“Superior Plumbing did drain work. The technician was very thorough in explaining exactly what he needed to do, and they came in and were all very professional in the way they handled everything. They finished in a timely manner, and they did everything that they said they were going to do. They get all A+s. I'm very likely to recommend them.”

Review by
05/16/2016

“They were prompt, and they were extremely helpful. The man that came, I'm trying to think of his name, Jake, I know I wrote this down. He was extremely helpful and he answered all my questions. I was really quite happy. He unclogged a toilet and that was it, but I had a lot of questions for him, poor thing. I'd give them an A+. I've already recommended them.”

Review by
05/16/2016

“I think his name was Eric and he was just more than good and very honest. He definitely tried to give us the best deal that he could, and he's just been like a good problem solver, because we had a hard time figuring out everything with our bathtub. He's been really good just trying to figure out the best way and the best price to fix that. It's still not quite fixed yet because we're waiting for some parts to get delivered. They earned an A+. I'm very likely to recommend them.”

Review by
05/16/2016

“I can't tell you anything better. They absolutely do what they're supposed to do, they do it on time, they do it well, and I would never consider using any other plumber. We were trying to figure out where our leak was coming from outside and it's not in the house, but it's not outside. The only thing we can figure out is there's an underground spring and all the water that we had had set off an underground spring, so that's where we stand. They did everything they knew how to do to fix it, but there was nothing else more that they could do. I'd rate them as an A+. Anytime anybody wants to know a plumber, I'll tell them Superior Plumbing is where they need to go.”

Review by
05/16/2016

“It was very good. I liked the promptness and the attention they paid to being on time, letting me know they were coming, and their professionalism once they got here. The initial call was just to check on a leak that I had in my basement, and then he had to call in another fellow. He came and determined that it was a blockage in the line from the house to the sewer. I'd give them an A+. If I knew of anyone who needed plumbing or drain and sewage problems,, I would certainly suggest that they call Superior Plumbing.”

Review by
05/16/2016

“They were very quick to get the work done. They went right to it, knew what was wrong, and fixed it. I had two technicians come. One came for pipes, and the other one came for a drain. For the drain work, the water would not go down the sink, so he had to do a snake. For the pipe work the, there was a leak in the ceiling and he had to go up into the bathroom and replace the fixtures in the tub. There were little tubes in back of the fixtures that had to be taken care of also. They’re an A+ company. I'm very likely to recommend them.”

Review by
05/16/2016

“I liked the technician. He cleaned out some clogged drains from up on the roof . The job was for my mom, but I handled everything and was there from start to finish. I'd give them an A+ times a thousand. I own my own business, and if I had employees like the technician that came out to my mom's house—you can only dream of having people like him. That guy's a keeper for a lot of years. I know Jay Cunningham personally. I used to deal with him years ago at an old tire shop to get his vehicle serviced, and you can leave him a note that says if he ever loses that guy, I'll steal him because that guy is a gem. He loves what he does, he's passionate, and he cares about the customers. You can only dream of having employees like him. You can A+ everything. There is not one thing the guy did wrong. I'm very likely to recommend them.”

Review by
05/16/2016

“I like Superior Plumbing. They were prompt. He did what he was supposed to do, on time, and he was a very courteous person. He worked on a pipe under my bathroom sink. I'd give them an A+. I'm going to ask the company to install a toilet for me very soon. I don't like those neighborhood plumbers anymore.”

Review by
05/16/2016

“The dishwasher wasn't working, and it turns out there was a clog in a pipe under our kitchen sink. He had to make some cuts. He shortened our copper pipe, but found our clog. I like that I always sort of know when they're coming, and I like the fact that he gave me a couple choices. I think they get an A+. I'm very likely to recommend them.”

Review by
05/16/2016

“I liked the promptness and the professionalism in the technician that came as well as the courtesy and talking with the office people. It was de-clogging a toilet and adjusting a vanity faucet, putting a part on that made the water come out faster. I'd give them an A. I'm very likely to recommend them.”

Review by
05/16/2016

“They had a very polite service man and everything. Everything went smooth, had all the parts, everything he needed. It was a bathroom, kitchen, the little powder room, and shower, that was it. I'd give them an A. I'm very likely to recommend them. I tell everybody. Really, it was really good service.”

Review by
05/16/2016

“They were here very quickly when we called and I actually had a very senior person that was there, so he knew what he was doing. We had a broken pipe that was out where the plumbing exited the house. I'd give them an A. I'm very likely to recommend them.”

Review by
05/16/2016

“It's  always a positive experience with Superior Plumbing. They always come out and do a great job. We're always happy with the work. I'd give them an A+ rating. I'm very likely to recommend them.”

Review by
05/16/2016

“They were really good. They just got it done exactly like they said they would, and everything's fine. I'd rate them as an A+. I'm very likely to recommend them if they can afford the money.”

Review by
05/16/2016

“They got here when they said they were going to, they fixed it on time very quickly, and everything still works great. They just had to repair a leaky shower. I'd give them an A+. I'm very likely to recommend them.”

Review by
05/16/2016

“I had a great experience. Cliff was wonderful, and I couldn't say enough good things about it. We had the water line replaced from the street to the house. I'd give them an A+. I'm very likely to recommend them.”

Review by
05/16/2016

“They were efficient. They came when they said they were, and they were able to work within my schedule. They fixed six to eight broken pipes in my yard, water line pipes. I'd give them an A. I'm pretty likely to recommend them.”

Review by
05/16/2016

“I'd give them an A+ rating. I'm very likely to recommend them.”

Review by
05/16/2016

“They earned an A+.”

Review by
05/16/2016

“I thought it was very prompt. We got good service.”

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