Superior Plumbing Services, Inc.
3rd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Superior Plumbing Services, Inc. has received 4.9 out of 5 stars based on 105 customer surveys.
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3rd year as a Best Pick Call
"Our goal is simple. We deliver value to our customers. Family owned and operated since 1988, we maintain impeccable quality and deliver what we promise, at the price we agreed upon. Value—it's what we do."

James Cunningham | Owner
Company Information
Services Offered
Superior Plumbing serves both residential and commercial customers. Superior's plumbers are equipped to handle many services, such as malfunctioning drain and sewer lines, clogged pipes, and blocked sewer lines.
Company History
The family-owned-and-operated company was founded in 1988.
Distinctions
The company received the Cobb Chamber of Commerce's 2012 Top 25 Small Businesses of the Year award.
Employee Information
Superior Plumbing guarantees that all its plumbers are drug-free and have cleared state and federal criminal background checks. The company charges all its employees with firmly upholding Superior's slogan: The Honest Plumber.
Additional Information
Owner James Cunningham states that Superior Plumbing provides up-front pricing and delivers professional work.
Licenses
MP006066
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna

Compiled Score:

Superior Plumbing Services, Inc. has received 4.9 out of 5 stars based on 105 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/16/2017

“The first time they came, they had an inexperienced person who did not get the job done. And they had to come back and repeat times to finally get it right, which they did. They second time they came, for a different reason for my sink, a different person. He did an amazing job. He was perfect from the start. Then the third time, it was a different person to check our pipes, which he did. Then he told me that I had messed up water pressure and I spent $400 on something to fix the water pressure. Now my toilet keeps making noises. I just don't want to spend the money to have them come back again because it's just more money. I'd give the overall experience a C.”

Review by
10/16/2017

“Superior Plumbing cleaned the drains in the yard that were evidently somewhat stopped up. They were very helpful and they provided us the information and the facts. So, I would say they were very helpful. I would rate them as excellent. I'd be very likely to recommend them.”

Review by
10/16/2017

“It was very nice. It worked out fine. I had a commode that seemed to have a part that broke. It was leaky. It was very good, satisfactory. Their punctuality was good. He fixed another commode for me while I was here. So, I appreciate that. I would recommend them.”

Review by
10/16/2017

“They just seemed very dedicated and they did a good job. They repaired pipes. I'd give the overall experience an A.”

Review by
10/12/2017

“He fixed it. It was a drain. Our shower was leaking. I'd say the experience was adequate.”

Review by
10/12/2017

“It was a repair, but it was a plumbing issue. I'd give them an A+. I'd recommend them,.”

Review by
10/12/2017

“They fixed my problem quickly. It was a shower drain. I would give them an A.”

Review by
10/12/2017

“They did my sink. They charged me a fortune and I didn't go with them. They did come out, and they were nice and all, but after he went downstairs to look at it, it was a clogged up sink. He came upstairs and said it was going to cost $1,000 to fix it. I was like, 'What?' I didn't like the way he handled any of it. He didn't give me any options of, 'You can do this or you can do that.' A thousand dollars is a shocking price. The guy was nice. He was good about punctuality. He probably had expertise. He'd been doing it for a long time. I probably wouldn't recommend them because their prices were so high.”

Review by
10/10/2017

“It was very positive, especially the folks we worked with. Tom is a very caring guy, and he's very good at what he does. They had to do some work that was not the best option in the world, having to go under and over some rafters in the basement because some of the pipes were broken. It was the cheapest way to go and it was still extremely expensive, but those things are still rattling. He's been out twice. Tom has been out twice; and we've done our best to try to figure out what to do, but because of the thing that pumps the water out of the house it's still so loud. Upstairs, it's still very distracting. I don't know that there's another option. It was a sewer line, and instead of going under, they had to go back over in the basement. They had to go up toward the rafters. The sump pump is just loud, but I don't know a way to do anything different than what they've done to make it less loud. It's real distracting. If we ever have to sell this house, I hope they come when we're not washing clothes. It is really distracting. As far as their sincerity and the work they did, it was A+. The result would probably be a B+. I'm still not quite happy with them. I would recommend them without hesitation.”

Review by
10/10/2017

“We had an issue in our backyard with tree roots that had gotten into our sewer line. So, we had to get that cleared out and repaired. They did that. I'd give them an A+ overall. They were excellent. Their quality of work was excellent.”

Review by
10/10/2017

“It was fine. They did a service repair from the street to my house, floor service. I had a leak. It was in the feed from the street. They replaced it. I'd give them an A. I would be highly likely to recommend them.”

Review by
10/10/2017

“They replaced a sump pump. I'd give them an A overall.”

Review by
10/10/2017

“They did the sump pump in my basement and toilet repair. I'd give the overall experience an A.”

Review by
10/10/2017

“They did cutting, replacement over a sewer drain and my slab. Overall, I would give them an A. They were on time. They cleaned up well after their work.”

Review by
05/19/2016

“Superior Plumbing was excellent. The technician was wonderful, he fixed the problem, and he was very good. I'd give them an A+.”

Review by
05/19/2016

“They were very prompt, they were very professional, and they took care of what we needed and didn't mess around. It was a broken pipe out in the lawn, the front lawn. I'd give them an A. I'm very likely to recommend them.”

Review by
05/19/2016

“It was a great experience for the first time. They fixed a sink. I'd give them an A+. I'm very likely to recommend them.”

Review by
05/19/2016

“I guess the lake house is what you're talking about and everything is fine. It was fine, we just had a clogged toilet and everything is fine. Everything was fine, there was no problems.”

Review by
05/19/2016

“It was all good. He was great. He did what he was supposed to do. He came back and fixed it when it wasn't working right. I'd give them an A+ grade. I'm very likely to recommend them.”

Review by
05/19/2016

“The work was fine. I have no complaints.”

Review by
05/19/2016

“They fixed the problem. I'd rate them as an A+. You can put A+ for everything. I'm very likely to recommend them.”

Review by
05/19/2016

“They cleaned the sewer line. It was good. They're a good company.”

Review by
05/19/2016

“They're easy and quick to get out here. We were having a kitchen remodel redone, so we had to have our drain pipes reconnected to the sink. I'd grade them as an A+. Everything was fine. I would recommend them.”

Review by
05/19/2016

“They were quick. They did a very good diagnosis, and when I thought I had a problem they tried to diagnose it again, so they were great. I'd say they’re an A+ company. I'm very likely to recommend them.”

Review by
05/19/2016

“They fellow that came was very capable. I thought he was pleasant. He introduced himself, advised what was needed, did the job, and cleaned up. He did some drain work. I'd say they’re an A company. I would recommend them if someone asked.”

Review by
05/19/2016

“I have sent in at least two comments on Facebook and on Superior's page regarding my last experience with them. It was fine. It was excellent with no complaints. I had a pipe underground that burst. It was outside, it wasn't in the house. I do recommend them all the time.”

Review by
05/19/2016

“The second time they were at the house, they were replacing a drain in a bathtub. They were very prompt. Chris, the technician, was very honest and thorough. He gave me options, explained the alternatives, and made every effort to explore the least expensive alternative first. I'd give them an A+ rating. I'm very likely to recommend them.”

Review by
05/19/2016

“Superior Plumbing was good. I like the gentleman that came out. He was very polite and professional, got to the heart of the problem, and repaired it at a fair price. He worked on a couple of drain issues. I'd give them an A+ grade. The service was very good. I'm very likely to recommend them. I'd definitely use them again.”

Review by
05/19/2016

“They were prompt and professional. They know what they're doing. They have all parts on board. They did drain replacement, garbage disposal hook up, and new faucet installation. I called them because I had to fire a handyman that was here for six hours and couldn't do the job right and broke the treads on a drain in my kitchen sink, and they were out in forty minutes. I had to get a new drain. I'd give them an A+, but the only thing the pricing is high. I'm very likely to recommend them.”

Review by
05/19/2016

“It just cost too much money. They did a good job. They fixed the problem. It was the water line and my hot water heater. Not including the price, it was A. As far as I know, it's fine. There's no problem with it. They advised me what was going on so I appreciate that. I think one of them was late, the guy who did the water heater. There were some problems, but I don't remember. I could be wrong. They cleaned up after themselves. I'm pretty likely to recommend them.”

Review by
05/19/2016

“I just think they were very efficient. And they didn't tear up my yard. They found an alternate way to fix the problem without making a mess, and they always picked up after themselves. I thought they were a very good company. We had apparently polybutylene line that was leaking, and they were able to replace that line. I'd give them an A. I'm very likely to recommend them.”

Review by
05/19/2016

“Superior Plumbing did drain work. The technician was very thorough in explaining exactly what he needed to do, and they came in and were all very professional in the way they handled everything. They finished in a timely manner, and they did everything that they said they were going to do. They get all A+s. I'm very likely to recommend them.”

Review by
05/16/2016

“They were prompt, and they were extremely helpful. The man that came, I'm trying to think of his name, Jake, I know I wrote this down. He was extremely helpful and he answered all my questions. I was really quite happy. He unclogged a toilet and that was it, but I had a lot of questions for him, poor thing. I'd give them an A+. I've already recommended them.”

Review by
05/16/2016

“I think his name was Eric and he was just more than good and very honest. He definitely tried to give us the best deal that he could, and he's just been like a good problem solver, because we had a hard time figuring out everything with our bathtub. He's been really good just trying to figure out the best way and the best price to fix that. It's still not quite fixed yet because we're waiting for some parts to get delivered. They earned an A+. I'm very likely to recommend them.”

Review by
05/16/2016

“I can't tell you anything better. They absolutely do what they're supposed to do, they do it on time, they do it well, and I would never consider using any other plumber. We were trying to figure out where our leak was coming from outside and it's not in the house, but it's not outside. The only thing we can figure out is there's an underground spring and all the water that we had had set off an underground spring, so that's where we stand. They did everything they knew how to do to fix it, but there was nothing else more that they could do. I'd rate them as an A+. Anytime anybody wants to know a plumber, I'll tell them Superior Plumbing is where they need to go.”

Review by
05/16/2016

“It was very good. I liked the promptness and the attention they paid to being on time, letting me know they were coming, and their professionalism once they got here. The initial call was just to check on a leak that I had in my basement, and then he had to call in another fellow. He came and determined that it was a blockage in the line from the house to the sewer. I'd give them an A+. If I knew of anyone who needed plumbing or drain and sewage problems,, I would certainly suggest that they call Superior Plumbing.”

Review by
05/16/2016

“They were very quick to get the work done. They went right to it, knew what was wrong, and fixed it. I had two technicians come. One came for pipes, and the other one came for a drain. For the drain work, the water would not go down the sink, so he had to do a snake. For the pipe work the, there was a leak in the ceiling and he had to go up into the bathroom and replace the fixtures in the tub. There were little tubes in back of the fixtures that had to be taken care of also. They’re an A+ company. I'm very likely to recommend them.”

Review by
05/16/2016

“I liked the technician. He cleaned out some clogged drains from up on the roof . The job was for my mom, but I handled everything and was there from start to finish. I'd give them an A+ times a thousand. I own my own business, and if I had employees like the technician that came out to my mom's house—you can only dream of having people like him. That guy's a keeper for a lot of years. I know Jay Cunningham personally. I used to deal with him years ago at an old tire shop to get his vehicle serviced, and you can leave him a note that says if he ever loses that guy, I'll steal him because that guy is a gem. He loves what he does, he's passionate, and he cares about the customers. You can only dream of having employees like him. You can A+ everything. There is not one thing the guy did wrong. I'm very likely to recommend them.”

Review by
05/16/2016

“I like Superior Plumbing. They were prompt. He did what he was supposed to do, on time, and he was a very courteous person. He worked on a pipe under my bathroom sink. I'd give them an A+. I'm going to ask the company to install a toilet for me very soon. I don't like those neighborhood plumbers anymore.”

Review by
05/16/2016

“The dishwasher wasn't working, and it turns out there was a clog in a pipe under our kitchen sink. He had to make some cuts. He shortened our copper pipe, but found our clog. I like that I always sort of know when they're coming, and I like the fact that he gave me a couple choices. I think they get an A+. I'm very likely to recommend them.”

Review by
05/16/2016

“I liked the promptness and the professionalism in the technician that came as well as the courtesy and talking with the office people. It was de-clogging a toilet and adjusting a vanity faucet, putting a part on that made the water come out faster. I'd give them an A. I'm very likely to recommend them.”

Review by
05/16/2016

“They had a very polite service man and everything. Everything went smooth, had all the parts, everything he needed. It was a bathroom, kitchen, the little powder room, and shower, that was it. I'd give them an A. I'm very likely to recommend them. I tell everybody. Really, it was really good service.”

Review by
05/16/2016

“It was good. They came out when they said they would and took care of what I needed them to take care of. There was a break in my main water line. I'd give them a B. I'll give them a B across the board for everything. I'm somewhat likely to recommend them.”

Review by
05/16/2016

“They were here very quickly when we called and I actually had a very senior person that was there, so he knew what he was doing. We had a broken pipe that was out where the plumbing exited the house. I'd give them an A. I'm very likely to recommend them.”

Review by
05/16/2016

“They were efficient. They came when they said they were, and they were able to work within my schedule. They fixed six to eight broken pipes in my yard, water line pipes. I'd give them an A. I'm pretty likely to recommend them.”

Review by
05/16/2016

“It's  always a positive experience with Superior Plumbing. They always come out and do a great job. We're always happy with the work. I'd give them an A+ rating. I'm very likely to recommend them.”

Review by
05/16/2016

“They were really good. They just got it done exactly like they said they would, and everything's fine. I'd rate them as an A+. I'm very likely to recommend them if they can afford the money.”

Review by
05/16/2016

“They got here when they said they were going to, they fixed it on time very quickly, and everything still works great. They just had to repair a leaky shower. I'd give them an A+. I'm very likely to recommend them.”

Review by
05/16/2016

“I had a great experience. Cliff was wonderful, and I couldn't say enough good things about it. We had the water line replaced from the street to the house. I'd give them an A+. I'm very likely to recommend them.”

Review by
05/16/2016

“I'd give them an A+ rating. I'm very likely to recommend them.”

Review by
05/16/2016

“I thought it was very prompt. We got good service.”

Review by
05/16/2016

“They earned an A+.”

Review by
05/16/2016

“It was excellent. I liked the ease of getting an appointment, showing up on time, excellent people. They fixed a leaking pipe. I'd give them an A. I'm very likely to recommend them.”

Review by
05/16/2016

“It was fine. They did a nice job. They actually had to take a part out and put it back together. They’re an A. I'd recommend them if I knew anyone needed these services.”

Review by
05/16/2016

“The y were excellent. They got the job done, they came when they said they would, and all in all, I'd recommend them. I'd say they’re an A+.”

Review by
05/16/2016

“They dug out my sewer. I like that it was prompt and they took care of the problem. I'd give them an A rating. I would recommend them.”

Review by
05/16/2016

“I had no problem with what they did. Everything was fine and I appreciate that they got out here a few hours after they were called.”

Review by
05/16/2016

“They just cleaned my drains, the vent stack and the inside drains. It worked. I'd give them an A rating. I would recommend them.”

Review by
12/17/2015

“they were quick and expedient with what they were doing. cleaned my drain system. I used them before. I would grade them an A”

Review by
12/17/2015

“good company a little expensive but very good. It's a good company, I think it was something to do with cleaning drain. I would grade them an A, they are very good.”

Review by
12/17/2015

“They were great, they were prompt and courteous. they replaced a sump pump. I would grade them an A.”

Review by
12/17/2015

“I liked Superior Plumbing, they did a good job for me. I'd hired them again, they've done several for me, unclogged drains for me. I've hired them over the years for several things. I would grade them an A.”

Review by
12/17/2015

“They were fine, I've been in and around the business for 40 years, I like the people. Their customer service was fine, they repaired and replaced the plumbing, it was drain work. I would grade them an A.”

Review by
12/17/2015

“I think the cost was pretty high, they just cleaned out a washing machine drain. I don't remember why I chose them over someone else. They charge what they charge so I'm not going to issue that in a complaint, their service was positive so I would give them the highest, I would grade them an A.”

Review by
12/17/2015

“They were very prompt and very efficient. It's been a while I don't know, it wasn't sewer. Absolutely don't remember what they've done for me but I used them twice and I've been very pleased. And I have their magnet on my refrigerator and if I have any problems I will call them. I would grade them an A.”

Review by
12/17/2015

“They showed up right on time and they got the job done right away. Because what they did, that's why I chose them. They repaired a water line, yes they did sewer work, I've had a few things done. Their customer service is very good. I would grade them a B. When they repaired the back septic tank they didn't do it 100%”

Review by
12/17/2015

“It was a good experience, it's been a while. they were prompt, he made a good assessment what the problem was, and gave one or two hints on how to function going forward with the same brand of commodes, so that was good. I had some problems with the commodes, I guess so yes drain work. I would grade them an A.”

Review by
12/16/2015

“they have done work for me but I can't really remember what. I don't remember anything bad, their customer service was good they were responsive and quick to schedule. I think it was drain work and maybe some commodes. They fixed something on it. I would grade them a B. I think one of the things they fixed resurface a week later and I don't think they actually fixed the problem.”

Review by
12/16/2015

“they have always been accommodating as far as setting appointments, their always on time. They fix what's wrong and very knowledgeable. They have replaced toilets, unclogged drains, replaced shower mechanisms. They've done a lot of other stuff, just can't remember, I would grade them an A.”

Review by
12/16/2015

“I can't remember the details. Generally positive but I don't remember specifics. I don't remember the scope of the job, it was sewer but I'm not sure what they did. I would grade them an A.”

Review by
12/16/2015

“everything was great really, their customer service was good. I would grade them an A, they did a lot of jobs. I had a drainage situation, they replaced my I can't remember but they replaced something and they did a good job.”

Review by
12/16/2015

“yes they're great, they've done a bunch of work for me. The actual plumber that came out here was very experience we had a serious problem and he diagnosed it and completely corrected it. It was quite an undertaking on his part but without his skills to really diagnose it like a doctor would we could have been punching holes all over the house looking for the clogged. We had a clogged line somewhere out in the yard leading to the sewer line and it had been a growing problem in the older farm house. He got in the attic and ran a big giant line down through one of the vents to see if that would do it and he realized that wouldn't do it. And then he cut a hole in one of the wall and he could see where the problem was and then cut another hole, cut the pipe, didn't make any kind of mess. Then backed up and use a big roader rooter and it a couple of hours it was fixed. I would grade them an A.”

Review by
12/16/2015

“they were very helpful and explained all their work upfront. They put in a sewer line clean out valve. The technicians I had were very good, I would grade them an A.”

Review by
05/29/2015

“They've been out several times. Do you know the particular job? They were out just a couple weeks ago and did a major front yard plumbing. We had a broken pipe in the front yard and they had to dig a trench through the front yard. We have a huge front yard. They had to run a new pipe to the water supply. Their customer service was good. Their trucks are around the neighborhood all the time, so we used them. I had a positive experience. I felt a little betrayed, maybe, just because they had me sign all this paper about how if they cut the irrigation, they're not responsible for it. So I was thinking, 'Okay, I understand that. So you're going to try and not cut the irrigation system as best as you can, so there probably won't be huge damage, right?' They have done major damage on my irrigation system. Anywhere they were they hit a pipe - they didn't care - and they cut wires. I give them a C.”

Review by
05/29/2015

“Superior Plumbing has done stuff with me. Superior's done plumbing for us. They're friendly, they show up on time, they're very competent, and they do the job the right way. Then, they clean up, and they're done. They did plumbing services last time, so they came out and functioned as a plumber. They did a great job for us. They definitely do quality work. They had to replace a toilet, they had to unclog a drain, and they had to do something else. Everything was done competently and on time. It was reasonably priced; no complaints. Good people. I've used them several times, and I would continue to use them.”

Review by
05/29/2015

“Superior Plumbing did come. They did what they said they would do. Their price, I thought, was a little high, but they did quality work. They were on time and met my expectations. We had a new dishwasher installed, and it was complicated, but the old one had a copper pipe underneath it that was the drain, but the new one was designed to drain into the plumbing under the sink where the dish disposal was. The copper pipe was sticking up in the cabinet there and was in the way of the new dishwasher, so the plumber needed to come and cut the copper tubing out and put a cap on the end of the pipe. It was a very piece-of-cake kind of job for a plumbing company, but that's what they did. They came, cut the copper tubing out, and put a cap on it. I'd give an A grade.”

Review by
05/29/2015

“Superior Plumbing came out very clean and very efficiently, and the drain has been unclogged since then. It was my kitchen drain that was backing up. I had just bought the house, and when the gentleman came out, he said it had been years and years of buildup, so he got down in there and cleaned it out for me. Ever since then, the water's gone straight out where it's supposed to, so I'd give them an A+.”

Review by
05/29/2015

“We always call Superior Plumbing. My sister called them first, and she was so impressed, so we've always called them. They came over and hooked up the bathroom sink, and most recently, they came when the drain was stopped up. They were very polite and nice. They did a nice job and were very polite, and I was 100 percent satisfied—A+.”

Review by
05/27/2015

“They seemed real knowledgeable. They did a great job. They were in a timely manner, and they helped us solve the problem, so they did a great job. It was plumbing-oriented. There was a leak, and they tested all my faucets and cleaned out all my drains. I chose them because I'd used them in the past. That's why. I'd give them an A.”

Review by
05/27/2015

“They did very good work. They're very prompt, they show you the prices up front, they're not unreasonable, and they get the job done. The house has been up some 47 years, and they had to clean out the drain out to the sewer out to the street. It only took a couple hours, but then they found a crack in the line going out to the sewers, and they repaired that, too. I chose them because they did some work on my daughter's house, a house up in Norcross, and when they came up there, I was impressed with them there. They get an A.”

Review by
05/27/2015

“I liked the timeliness of scheduling the appointment and having them come out and provide some of the information. Some of the information was not correct, so that's what made it bad. They looked at a toilet for me, they looked at my garbage disposal and there was one other thing they had given me a suggestion on. I was looking for a plumber and didn't know who to choose. I saw them a couple of times. I would definitely have to say a C. Like I said the part about the drain, about my garbage disposal, wasn't accurate. My garbage disposal is working just fine. So I have to say a C.”

Review by
05/27/2015

“They did a great job. I wish it hadn't cost so much, but hey. They were prompt, they were polite, they were knowledgeable—the first fellow who came out was someone who had a lot of experience, and he said, 'OK, this is not something that I do. Let me call, and I'll get the right person out here for you.' Which he did. I had the unique experience of having one of their oldest servicemen and one of their youngest servicemen, but both of them did a really good job. The older fellow got the part, and the part that was not something that he did was done by a younger man, and they got right on it. It was a big job, but they got right on it. They communicated what the cost would be, and that's what it was. I've used them as well. I don't have a lot of plumbing problems, but the last time I had plumbing problems, I didn't use them, and I was not satisfied, so this time, I went back to them. The first thing they did was replace some faucets and things, the actual units. I have an older house, and it still has the hot and cold instead of a single unit, and they were able to replace that for me. Then, they replaced a toilet for me, and then they tried to keep the cost down as much as they could by removing a toilet and looking for a blockage, but it was not there. They had to go further into the line, and they allowed me to look at their video camera that they put down into the line so I could see where the problem was. I wasn't really surprised. I'd been getting weird bubbles up through the plumbing. They did lots of things, several things. I hate to sound like a goody-two-shoes, but I believe I have to give them an A+ because they even put on shields to protect my house from their shoes and they cleaned up after themselves. I couldn't believe it. They did a super job.”

Review by
05/27/2015

“They were fine. They were efficient, clean, courteous, and good. They did a sump pump. I chose them because they quoted out as the lowest. I'd give an A grade.”

Review by
05/27/2015

“They fixed the problem. It was a clogged drain. I don't remember what made me choose them over another company. I'd grade them with an A.”

Review by
04/08/2015

“I've used Superior. They did a sump pump. We'll give them an A because I can't remember. If it was bad, I would've remembered. I guess it's been a while on that. I think it was a backup from the home line to the public line.”

Review by
03/17/2015

“I think we just used Superior. We had a good experience except for the cost. They didn't have good pricing. The service was fine, excellent. We had a clogged drain, and they came and took care of it. Based on service, I'd give them an A.”

Review by
03/12/2015

“I had Superior Plumbing come out with an emergency the week of Christmas. The plumbing that goes from your house to the sewer system had trees growing in it. They were expensive. That was the bad part but the good part was that they were able to come out, take care of it as an emergency and then come back the next day and fix it the way it needed to be fixed. I could've waited a month or so but I was very pleased that they were able to just come right back the next day even though it was the week of Christmas and they totally took care of it. When they left, you would've never known that my entire backyard had been completely torn up. You're talking about trenches that were like six to eight feet deep in my backyard. That was this past December. I would definitely grade them as an A.”

Review by
05/13/2014

“They did some work for me. We have a sump pump in a below ground patio and the pump failed and our home was flooded. Immediately after, we called our insurance company. They were there fast. They got the work done very quickly. The gentleman that came out to the house was professional. He was courteous. When I had questions, he answered them to the best of his ability and when I asked his advice on something, he says to be honest, I would do this, this, and this and you know, he didn't say this is the most expensive thing and you have to do it. He was like, you know, realistically this is what you should do. So, and my husband weren't at the house at the time. So when I had questions, he was willing to talk to him over the phone and write things down. So, they were great. They were fast and I'm happy with the work they did. Our insurance company recommended them. I'd give them an A. Just the A...just the A.”

Review by
05/13/2014

“I interviewed other people and they ended up doing the best job. I had many different people come out to give me estimates and give me information and that guy was very thorough and answered my questions. Some of the other companies, because I'm a woman, they just thought I wouldn't know or something. But he didn't care who I was. They were telling exactly what I needed. They knew all the problems that were in the neighborhood. We had to get the piping replaced from the mainline to the house. We had that poly-something stuff. It's a blue piping that was recalled. They had to replace all of it and they offered warranty. They brought it into the house and everything that we wanted, the type of connection to the house, copper piping and they gave us lots of different options. They are very professional and they cleaned up after themselves. They filled in the dirt because they had to dig up my front yard. They had this special tool that they actually were able to do it under the ground. There was only spot they had to dig down and the rest was under, so that was really nice. They had like a special tool that as they fed the pipe through the ground it like dug the hole for it. It was really cool so it didn't have to make like a big hole, where other people were like, ‘Oh, we're going to have to charge for trenching.’ They had this special tool that worked really well and it went way under the driveway so we didn't get any cracks or anything under our driveway either. I would give them an A. They did very thorough work. We interviewed and asked around, and my husband being HVAC guy, he knew other people but they offered warranty. We know it's covered with the house so if we sold the house, there's a long term warranty on the actual piping and the work which would transfer to the new owner.”

Review by
05/13/2014

“They did some work for me. I had a leak in my master bath drain. He was just very helpful in pointing things out. Like, making sure I knew exactly what things cost and what needed to be done. He would point out other things that needed to be done, but he'd be honest and say that technically really doesn't have to be done right now. Just kind of trying to help me out, as far as things being a little too expensive. He was really good about lining things out, explaining what he was doing, and he was just really a friendly and nice guy. They would definitely be an A+.”

Review by
05/13/2014

“They did some work for me. I'm trying to think of what kind of problem I had. I think it was the toilet we had problems with. It may have been the bathroom. That's right. It was a drain problem in the bathroom. They had to roto rooter in the tub and sink. Superior Plumbing did the work for me. I've used them over several years. I don't remember any bad experiences I've had with them. A, as far as I know. I don't know of any problem we've had, so I would just give them an A.”

Review by
05/13/2014

“They did some work for me. The guy was on time, he did a great job, and was very upfront with the pricing. I was very pleased. I had a sewer ejector pump, and it had a bad switch, so he replaced it. I don’t think it was a very pleasant job, but he was on it. He did a great job. I would give them an A+, all the way across. I was very pleased.”

Review by
05/13/2014

“They did some work for me. I think they just fixed a shower drain. It was pretty simple and straightforward. He was nice, and honest, and great. The customer service was nice. We had used them before. I'd give them an A. He was great.”

Review by
05/13/2014

“They did some work for me. Very personable technician, gave me a lot of information, and helped me solve my drain problem. They ran a camera down the line, helped me discover what was causing the drain problem, and gave me several alternatives to get it fixed. I would give them an A+.”

Review by
05/13/2014

“They did some work for me. They came by and they replaced all the plumbing and all the faucet drains for a tub. They quoted us a fixed price, and it was done within the fixed price. It was a little more expensive than I would have expected, but it was done well. I would say A.”

Review by
04/28/2014

“We use Superior Plumbing. We've just gone through a big thing where we had to have part of our sewer line replaced. That's not septic. It's a 30+ year old house. We had tree roots in the sewer line so they cleared it and then they had to replace a portion. It wasn't the whole thing but about 10 feet of sewer line. I guess in that case it ended up being a 2 phase kind of thing. With phase one I was really pleased. It turned into phase 2 and I realized the phase one person no longer works for them. With phase 2 I couldn't be more pleased with the guy. Everything's right now but it's a shame we had to go through phase one and phase 2. We kind of had to start over in a way. I'm happy with the end product right now. I think I'd give them a B because of that. But if I were only basing it on the last guy I'd give them an A. But overall it's a B.”

Review by
10/24/2013

“They did our drains, and they got an A+. We've used them many times. They're reliable—they're good. They do what they say they will do, they don't overcharge, and they're always on time.”

Review by
08/06/2013

“They were very straightforward about the pricing and the work they were going to do, and they followed through. They did some repairs on an outside drainpipe. The workers who came out were good, and the cleanup was very good. The time frame was good, as well. Superior Plumbing deserves an A+.”

Review by
07/24/2013

“They put in a sewer line for us, converted us from a septic system to the county sewers and that was done very well within a day, at a very good price compared to other estimates we got. And actually compared to other people's, the job they did for others in the neighborhood, the other companies have done in the neighborhood, they did a much better job. It was a positive experience.”

Review by
06/18/2013

“It was a positive experience. They fixed it. The technician was good. He was fine. It was just a clogged drain, so it was just a really quick fix. I would rate them an A.”

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