FHIA Remodeling

Gage Traxler

4 months ago

The sales appointment went well even getting financed on my end went well. But between the install lack of consideration for the homeowner and extremely poor final results, I was not happy and then they hassle me to sign the paperwork so they can get paid and told me it was ridiculous to hold up $35,000 over paint and concrete work. They said they’d fix it and they paint match never did they said they would replace the doors with the same style and they didn’t it was very disappointed. Do not recommend.

Brian Turner

5 months ago

Update: Diego and Fabian.. completed the installation of the 4th door that finally had no scratches or issues. Both were polite and professional. Where to begin…. For a large company that you are paying almost 40k for installation for windows and doors they sure do not care about customer service. Original date of Installation was April 12,2025 and I am writing this on August 26th, the project is still incomplete due to poor quality material. Original installation had many mistakes including installing wrong windows in wrong places, cracking window sills and trying pass off like it wasn't their fault even tho we had pictures and video recorded day of prior to installation start. Then installed big sliding glass door crooked and had had opening exposed at the bottom. The front door was wrong and not compatible with lock we told them we had (biometric lock). A new front door had to be ordered… in addition so did entire sliding glass door after was installed crooked and was told by general contractor “nothing is perfect, just live with it” My entire residence was covered in dirt and dust bc they did a horrendous job sealing with plastic. Two days later the front door handle breaks and I am locked out of my residence and forced to take day off work to deal with issue. Fast forward over two months later, after repeatedly questioning where our replacement doors are they install correct front door and new sliding door. Again making a complete dust mess of my entire residence. Sliding door is now an inch higher than floor bc they put too much concrete to “level”. Again told to just deal with it.. the kicker is door came all scratched. Mind you it’s a hurricane window. Luckily no issues with front door. Less than a week ago the third sliding door arrives to be installed. I tell installation team please check to make sure its not scratched before installing. They “check” and install door and there is a deep scratch in glass… now waiting on 4th door with zero contact from any management regarding the issues. (Two emails and phone calls/texts) Maybe by posting on Google, this company will take action and ensure my project gets completed and proper refunds are issued that are owed. See all pictures below.

Shelly Foti

4 months ago

Diego came in today right on time, my kitchen window was sticking. Within 10 minutes the window was working perfectly. I love this company !! Everyone at this company was the best from Shaun to Carlos to Amaud and all the installers They installed 11 windows and a slider in one day worked around our special needs dogs worked with scheduling so it could be done on my husbands day off !! I can not recommend them enough

Ashley Bateskas

8 months ago

Joel and Leo did an awesome job replacing my sliding glass door and my front door needed a door stop. They were polite, friendly and fast! Amazing job! Love it!

Jim Lafferty

3 weeks ago

The guys were fantastic and they were very professional in their work, very happy customer. Thank you,