Best Pick Reports vets key items annually to certify companies and maintain quality standards. The vetting process examines:
- Customer feedback through Google reviews or internal surveys
- General Liability insurance coverage
- Workers' Compensation insurance coverage
- State-required licenses
- Secretary of State status
- Business Credit Check (first-year companies only)
- Website advertising of all services qualifying for
Research Requirements
The organization analyzes reviews from the past three years to establish ratings using either a company's Google Business Profile or internal surveying methods.
Rating Standards
Every company must achieve at least an 80% score or 4.0 rating from the last three years of their customer reviews.
Review Quota Requirements
First-year qualification: Companies need 25+ reviews for their first category and 10 additional reviews per extra category.
Example: A new company in 3 categories requires 45+ Google reviews from the past three years.
Annual renewal qualification: Companies need 15+ reviews for the first category and 10 additional reviews per extra category.
Example: A renewing company in 3 categories requires 35+ Google reviews from the past three years.
Qualification Scenario Example
The policy illustrates how the rolling three-year window affects qualification. As older reviews fall outside the review period, companies must continually collect new feedback to maintain eligibility during renewal cycles.
Research Method #1: Google Review Analysis
Requirements:
- Active Google Business Profile
- Meet rating and quota requirements above
Qualification Timeline: Companies meeting requirements qualify instantly.
Published Content: The top five reviews appearing as "relevant" on the Google Business Profile display on bestpickreports.com. Companies may request removal of this feature or submit customer names for internal surveying to generate additional profile reviews.
Research Method #2: Internal Surveying
Best Pick Reports contacts customers via email and/or phone for feedback.
Requirements:
- Submit complete customer list from past year to three years (Microsoft Excel format preferred)
- Include minimum customer name, email, and/or phone number
- Minimum 50 jobs per category recommended (150 for three categories)
- Meet rating and quota requirements
Timeline: Internal surveying takes approximately 30 days.
Published Content: We publish every review received through internal surveying on your bestpickreports.com profile.
Insurance Requirements
All companies must maintain General Liability insurance, with Workers' Compensation required where state law mandates it.
Companies provide Certificate of Insurance during onboarding and must supply updated policies as they expire. Failure to maintain insurance results in phone line disconnection.
Sole proprietorships may request exemption from Workers' Compensation requirements.
Insurance Certificate Holder Addition
Best Pick Reports encourages adding EverCommerce as a certificate holder. This enables independent annual coverage verification and alerts regarding policy changes or lapses, though it remains optional.
Licensing Requirements
All companies must maintain valid licenses as required by the state for the services you appear in with Best Pick Reports.
The organization displays only licenses matching listed service categories. License changes must be reported immediately, with non-compliance resulting in phone disconnection.
Secretary of State Requirements
Companies must maintain Active or In Good Standing status with their state's Secretary of State office. Sole proprietorships may request exemption.
Financial Standing Verification
New companies undergo credit reporting examining bankruptcy history, liens, judgments, credit scores, credit limits, and payment history to assess operational stability. No submission required unless the company cannot be located.
Customer Complaints
Best Pick companies that receive 3 or more help desk complaints and/or guarantee claims in a 12-month period will go through an internal review process to determine whether you are still a good fit for Best Pick Reports.