Phone surveying serves as an in-house research method offered by Best Pick Reports. Companies that don't meet minimum qualification thresholds through Google or email research may utilize this alternative qualification route.
Phone Survey Process
To execute a successful phone survey campaign, Best Pick Reports requires accurate customer information. The essential data needed for each customer includes:
- First and last name
- Phone number
- Job date
Call Center Operations
The call center team contacts each customer on the provided list and inquires about their experience with the company. Customers rate their experience on a scale of 1 to 5, with 5 representing the highest satisfaction level. This rating data determines whether the company qualifies for inclusion in the guidebooks. Any specific feedback customers provide to call center agents is transcribed and displayed on the company's online profile.
Contact Information
Companies with questions about phone surveying can reach out via email at [email protected] or by calling (877) 906-7575 directly.