JW Home Improvement
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

JW Home Improvement has received 4.8 out of 5 stars based on 87 customer surveys conducted through Our Research Partners.
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9th year as a Best Pick Call
"Our primary goal is to work with you, the homeowner, to ensure that we meet your renovation and home repair needs in a cost-effective, timely manner. We will work with you on all of your home improvement projects and help you turn your house back into a home."

Jesse Wertjes | Owner
Company Information
Services Offered
JW Home Improvement offers residential handyman and remodeling services; interior and exterior carpentry and painting; power washing; tile work; window and door installation; drywall repair; deck repair; and flooring installation.
Services Not Offered
The company does not perform major electrical or plumbing work, appliance repair, carpet installation, or carpet repair.
Minimum Job
JW Home Improvement charges a $50 estimate fee, which is applied to the total cost of the project, and a one-time trip fee of $48. The company's labor rate is $139 per man-hour with a required four-hour minimum.
Warranty
All work is warranted for one year from the date of the project's completion.
Company History
The locally owned-and-operated company has been serving Washington, DC, Maryland, and Northern Virginia since 2001.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
849 Quince Orchard Boulevard Suite A
Gaithersburg, MD 20878
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
9:00 am - 3:00 pm
Sun
Closed
Licenses
#2705157139

Compiled Score:

JW Home Improvement has received 4.8 out of 5 stars based on 87 customer surveys conducted through Our Research Partners.
5
78
4
2
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/29/2021

No review comments provided

Review by
10/28/2021

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10/28/2021

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Review by
09/19/2021

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Review by
09/12/2021

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Review by
09/11/2021

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Review by
09/11/2021

“This is the second job they did for us. We will continue to use them in the future. We have recommended them to several friends.”

Review by
09/09/2021

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Review by
09/07/2021

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Review by
09/05/2021

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Review by
09/05/2021

“Josh was excellent at getting back to me in a Timely fashion. Raymond was delightful. And dealing with the billing and financial operations was very seamless. Well done!”

Review by
09/04/2021

“I’ve had JW perform work on my home twice. The workmanship the first time was satisfactory and the second time it was excellent. I would have no problem recommending JW to any of my friends and neighbors.”

Review by
09/04/2021

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09/04/2021

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09/04/2021

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Review by
09/04/2021

“I think this company is overpriced, but they do good work.”

Review by
09/04/2021

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Review by
08/30/2021

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Review by
08/29/2021

“We’ve been very satisfied both times that we’ve used JW, and have recommended them to several other people. Good value, excellent work, very dependable.”

Review by
08/28/2021

“I'm coming back to JW Home Improvement because of the excellent all-round service they provided earlier this year.”

Review by
08/28/2021

“I don't know that this business is worse than any others of this type, but I'm not sure it's better either. Two workers came promptly, but one was good and the other not so good, condescending bordering on racist overtones. They left a lot of debris upon completion, and the final bill didn't itemize the supplies they purchased so it was a bit suspect. Maybe this is as good as it gets, but I'll be trying a different company next time.”

Review by
08/27/2021

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08/27/2021

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08/27/2021

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08/27/2021

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08/27/2021

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08/27/2021

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08/27/2021

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08/27/2021

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12/28/2020

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12/28/2020

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Review by
11/11/2020

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Review by
11/04/2020

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Review by
11/04/2020

“I have already recommended JW Home Improvements to friends. I find them to be responsive and reliable. Their crews are professional and talented. I've found their crews to be good problem-solvers! I am always pleased with the outcome of their work.”

Review by
11/04/2020

“Professional and excellent”

Review by
10/19/2020

“I had them do multiple projects at my home all at once. They were phenomenal.”

Review by
10/19/2020

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10/19/2020

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10/19/2020

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10/19/2020

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10/19/2020

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Review by
10/19/2020

“Great workmanship!!”

Review by
10/19/2020

“Leaky roof and some painting outside of the house.”

Review by
10/19/2020

“I was satisfied with JW Home Improvements up until the point I found out they used non-pressure treated wood to restore my deck, and now, all the wood is warping.”

Review by
10/19/2020

No review comments provided

Review by
10/19/2020

“While work was completed it required rework”

Review by
10/11/2020

“This is the second time we've worked with JW and we've been very happy both times. We worked with Justin to re-do a half bath and he was always on time, friendly, communicative, and meticulous in his work. The bathroom looks fantastic.”

Review by
10/10/2020

“Excellent customer service and work quality. Easy to work with, super nice.”

Review by
10/10/2020

“Everything from scheduling, the estimate, communication, and the work performed were top-notch. Glad to recommend JW Home Improvements for everyday household projects.”

Review by
10/10/2020

“This is the 2nd time we used JW. Customer service is excellent, however part of the 2nd job was to repair work from the 1st job. Also, on the 2nd job, we had issues with the mortar work on the driveway resulting in additional time to correct and repair. Ultimately the final work was excellent. JW just needs to ensure that at the start of any job, that they have the right guys for the right needs - painting skills, mortar skills, lighting skills, etc. Not everyone is skilled at everything.”

Review by
10/10/2020

“I was very pleased with the quality of the work performed.”

Review by
10/13/2019

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10/12/2019

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Review by
09/25/2019

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09/12/2019

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09/12/2019

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08/29/2019

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08/26/2019

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08/26/2019

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08/26/2019

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08/21/2019

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08/21/2019

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Review by
08/19/2019

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08/19/2019

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Review by
08/19/2019

“The work was of high quality by a skilled worker.”

Review by
08/18/2019

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08/16/2019

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08/16/2019

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08/16/2019

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08/16/2019

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08/16/2019

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08/16/2019

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Review by
08/16/2019

“The technicians were excellent representatives of the company. They behaved in a professional fashion, were very competent, and were able to explain the work very well as they went along. They were also tolerant of my many questions.”

Review by
08/16/2019

“The skill of the man they sent out was very good. He understood how to overcome problems when things were not going right and that is a refreshing experience.”

Review by
08/16/2019

“I've had them do a few things. Every time they've done something they've done a great job.”

Review by
08/15/2019

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08/14/2019

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08/14/2019

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08/14/2019

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08/14/2019

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08/14/2019

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08/14/2019

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08/14/2019

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Review by
08/14/2019

“Excellent customer service and quality work, their employees seem to care about my outcomes Will use them for future needs”

Review by
08/14/2019

“Great work, done very efficiently. And the crews never make a mess!”

Review by
08/14/2019

“An excellent, reliable and high quality company.”

Review by
08/14/2019

“Excellent workmanship.”

Review by
12/17/2018

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Review by
12/17/2018

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12/17/2018

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Review by
11/14/2018

“I would not recommend JW Home Improvements to a friend. When they came out to do the work, they left an electrical box in the middle of the room like they were supposed to so that we could use it for future use. When we went to use it, it wasn't working so we called JW Home Improvements back out to take a look at it. They said that the wires were damaged and we would have to pay to have it fixed when it was their mistake when installing it the first time. I don't think we should have to pay again to fix their mistake.”

Review by
11/09/2018

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Review by
11/05/2018

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11/04/2018

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11/02/2018

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11/02/2018

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Review by
11/01/2018

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Review by
10/31/2018

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Review by
10/27/2018

“I am slightly above breaking even on the satisfaction from this company. I have used them several times and it is either hit or miss, i.e. the contractor was knowledgeable and efficient or was entry level and slow.”

Review by
10/25/2018

No review comments provided

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