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FEATURED REVIEWS
“The whole process was great... masks were worn by all...clean up was fantastic”
“They were very professional. They came in and did what they had to do and clean-up after the job was completed.”
“I am happy with their services, though they neglected to include one window, and failed to tell me that the intrusion would be so extensive inside. I asked for compensation for the window they did not include and they declined to do so. Also, the patio door latch failed a few days after installation and it took them nearly two months to replace that. They had to order it. The material and crews were outstanding, however.”
“They are very professional, on time, and had superior results with my roof. It took two days with a complicated house that is four stories high with a slanted roof. They did an excellent job! Now I have no more problems with leaks, better heat insulation, and it looks aesthetically more pleasing than before!”
“Everyone that I dealt with at Thompson Creek was beyond professional, and made this work experience exceptional.”
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“It took too long. They drew it out four months. The work is good the customer service is not.”
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“This is our third project that Thompson Creek has completed for us and we are totally satisfied with each process from first contact contact with sales person to saying thank you to the installer. Each have been very professional while also being courteous and friendly. The cost of each project has been within our planned budgets, so we are satisfied with pricing also. We were especially impressed with the installers. We have talked to our neighbors, family and friends about Thompson Creek. Thank you for a job well done!”
“Very happy with the work and I'm very happy with the windows”
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“I was satisfied with the work!”
“The craftsmen were excellent and the last project manager that solved one of my problems was fine. They have communication problems between sales and their project management people. I was told that I would have to pay for extras that the salesperson told me to choose when the project manager comes out to measure and that it doesn't cost anything. Then that person wanted to charge for the extras instead.”
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“The whole process was great... masks were worn by all...clean up was fantastic”
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“They were very professional and accommodating.”
“They stand behind their product.”
“Have had Thompson Creek for several projects and on both the personnel, either on the phone or in person, were pleasant, answered all my questions and kept to the schedule outlined. I would gladly recommend them to anyone. Work was professionally done and the crew left the premises clean and orderly upon completion. I plan on having another major project done by them when I am in a position to do so.”
“Very satisfied”
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“They were very professional. They came in and did what they had to do and clean-up after the job was completed.”
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“Good quality, would advise to use them as a possible install...first install was terrible, second install that fixed the first was amazing”
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“They provided excellent service, and were very professional.”
“The windows are truly an investment if you plan to stay in your house. We should have done much sooner.”
“I am happy with the product itself (gutters) However, the project manager didn't come by to check out the work and the team was sloppy with taking down my old gutters and clean up. I had to get the outside of my house and deck power washed because the crew literally dumped what was in my old gutters, onto my flower beds and it was on my siding and windows. The team broke my bird bath.”
“I don't feel Thompson Creek followed through on what they agreed upon. They haven't completed what they were supposed to.”
“I liked how efficient the workers were when they came to install my windows. They were clean, efficient, and took advice from me while they were here. I am satisfied with the end result of the windows.”
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“I already mentioned them to a few friends and relatives. I don't have a response from them. However, I mentioned the quality and service.”
“I am happy with their services, though they neglected to include one window, and failed to tell me that the intrusion would be so extensive inside. I asked for compensation for the window they did not include and they declined to do so. Also, the patio door latch failed a few days after installation and it took them nearly two months to replace that. They had to order it. The material and crews were outstanding, however.”
“They are very professional, on time, and had superior results with my roof. It took two days with a complicated house that is four stories high with a slanted roof. They did an excellent job! Now I have no more problems with leaks, better heat insulation, and it looks aesthetically more pleasing than before!”
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“Installation is great. On time and clean. After service very poor. We have waited 6 months to replace a window. 3 times it has come with wrong sizes or styles. 3 times!”
“Thompson Creek is a good company and they is why I like them.”
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“Everyone from the Thompson Creek team was fantastic.”
“Everyone that I dealt with at Thompson Creek was beyond professional, and made this work experience exceptional.”
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“It was a great experience. The gentlemen showed up right on time, and they worked quickly and cleanly. I am very satisfied with the service and the work done.”
“I would not recommend them to a friend. The installation people were nice, however, I have been without a window for almost 2 months. They did not help me replace the window.”
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“I'd recommend Thompson Creek to anybody. They did my windows, my floor, and my carpet. They did my back sliding glass door. Everything they've done for me has been outstanding.”
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“They provided excellent and professional service.”
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“Your sign is still right in front of my house. Some of the neighbors have gone with other vendors and I've told them that it's a mistake.”
