Beldon Houston
8th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Beldon Houston has received 4.8 out of 5 stars based on 277 customer surveys.
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8th year as a Best Pick Call
"We truly honor all of our guarantees—period. We strive to deliver legendary customer service with a sense of urgency and enthusiasm. Our customers receive great products with superior results and no hassles."

Chris Jackson | General Manager
Company Information
Services Offered
Beldon Houston installs the patented LeafGuard Gutter System as well as standard gutters for residential customers. The company also installs windows, blown-in insulation, and HardiePlank siding. Beldon has a 24-hour call center.
Warranty
The company offers a lifetime clog-free guarantee and a lifetime No Pull-Away, No Fall-Off guarantee on the LeafGuard Gutter System.
Company History
The company is a member of the third-generation, family-owned business Beldon Enterprises, which dates back to 1946.
Employee Information
Employees drive marked vehicles and undergo background checks.
Additional Information
The LeafGuard Gutter System is a continuous, seamless, one-piece design that allows water into the gutter while keeping out leaves, pine needles, and other debris. LeafGuard gutters and downspouts come in a variety of colors.
Areas Served
Cypress, Energy Corridor, Katy, The Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston

Compiled Score:

Beldon Houston has received 4.8 out of 5 stars based on 277 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
02/06/2018

“They are great. I love them. It's keeping my yard from flooding over. I needed something to keep the leaves out of the gutters, and there is no mess. All that goes in is the rain; the leaves go off, and they're perfect. I would grade the overall experience with an A+. They did great. Quality of work—I own an old Victorian, and they knew how to put all the curves and all the little thingies; they did a wonderful job. And it was quick—one day, and they were done. Cleanliness—I had had my house painted previously and, unfortunately, the painters left a big mess outside that I had to clean up. These guys picked up everything—I think I picked up one little tiny piece of something that slipped off, but that was no problem. They cleaned up and did a wonderful job.”

Review by
02/06/2018

“I don't like the billing. I had a lot of trouble getting it to the first of the month. The bank that I send the payments to, they are horrible. I think they did an excellent job with the gutters, but they forgot one part of it. It's running off onto the roof, and I thought that they were going to fix that, like they did the other side. They didn't. They left it like that. I would grade the overall experience with a C. I'm not really satisfied. I noticed that the water, when it comes from the roof, drains off onto the other roof and runs down. They did the left side where they ran a gutter that fell into the other gutter, and it's less to wear out the shingle. I brought it to the guy's attention; he said he was going to take care of it, and he didn't.”

Review by
02/06/2018

“I liked that they were very prompt when they came out; they were quick to schedule the project and finished in a day, so that was really a nice treat—actually, a half a day. I would grade the overall experience with an A+. In terms of quality of work and expertise—I'm having to replace some of my wood where they took off the old, because I had gutters before, and they had to take them off. So, it wasn't their fault. I had them come out and they said, 'Well, that just happens, because they go to the other one.'—but they didn't show it to me at the time. So, I found out when we had rain. But they did a good job. It's just, having to fix the wall of my house now. Customer service sent somebody out to look at it, and said it was my problem, not theirs.”

Review by
02/06/2018

“That's been a while. Two comments. First: I'm in a townhome and there's a line that went where the old gutter was. It goes underground to drain into the street, or it goes under the sidewalk. So, they just put it back in there, but I don't think that water is going anywhere. I think it's just bubbling back out. So, my preference would be if they were on top of the ground instead of under the ground, so that it could have been diverted to the sidewalk or something. Second: The only other thing is when I first talked to them, I was supposed to get a gift card for scheduling a meeting; and then another gift card when I purchased. I got one of the two. But the gutters are good. I would grade the overall experience with an A.”

Review by
02/06/2018

“I did not have a good experience. I didn't get what I paid for. We agreed to disagree. I thought I was buying one thing, but I ended up buying something else. I asked them to fix something—I saw a problem when they were putting it up. I told the guy, and he told me that he was coming back that day. He never came back. They were going to fix it, adjust it, but they just decided they didn't want to fix it. So, we said, 'OK, give me my money back, and we will move on.' I would grade the overall experience with a D. Quality of work—that was the problem. Love the gutters. The product that they sell, as far as I'm concerned, is an excellent product. Everything else, downhill.”

Review by
02/06/2018

“They did leave, and there are still out there—in one of my flower beds—the posts that go into the house that hold the gutters up, the old ones—there are some left out there. They were supposed to go over it with the metal things; they didn't. The gutters work great. Other than that, I don't have any problems at all. We've had some belly washers, and the gutters work. I would grade the overall experience with an A+. Quality of work: they're up there; they look secure—they seem to secure. Cleanliness: OK, except for those few rods in some of my flower beds. Recommendation: they were here, they got the work done, and they left; I was not inconvenienced.”

Review by
02/06/2018

“I'm not sure if I have shingle damage from that or not—did not call them back to get it checked out. I liked them, but it's extremely expensive. I don't think I can afford any more of it. I would grade the overall experience with a B+. Quality of work—I have some shingle damage, and I don't know if it's from the storm or from that, but I have an adjuster coming out and once they give me their determination, I would know.”

Review by
02/06/2018

“I liked that they were very responsive; they kept us up-to-date on the schedule. There was one problem that we had that they addressed almost immediately. Since then, we were golden—everything's good. I would grade the overall experience with an A. Cleanliness—I had a few things I had to fix. Recommendation—they are relatively expensive for what they offer, but they are very, very good at it.”

Review by
02/06/2018

“No problems. I liked that the leaves don't get in there. I would grade the overall experience with a B. It absolutely irritates me when these salesmen come out and tell you that, unless you sign on the dotted line, that the contract is no good; that's a bunch of baloney. I don't like the way they tend to put pressure on you with that; it's not good business. But I like the gutters.”

Review by
02/06/2018

“It was very good. We had them before, and when the storm came through it damaged ours, so we had them replaced. We've been very happy with them. I would grade the overall experience with an A. Quality of work and expertise—they did them better this time than they did it the first time. The design is different, and it's much better. I've been recommending them.”

Review by
02/06/2018

“I liked that when there was an issue with the installation, they took care of it. We talked about it afterward; technically they didn't have to, but they absolutely took care of it, and I was very happy about that from a customer service perspective. I would grade the overall experience with an A+. They were very good, overall.”

Review by
02/06/2018

“It was a wonderful experience. They came out. They had everything; it was pre-cut. They were out-and-in, real quick. They took their trash with them, left everything real good—my yard and everything. The gutters are working fine. I would grade the overall experience with an A+. I already have recommended them.”

Review by
02/06/2018

“The guy that came out and did the initial workup was very professional; he knew or acted like he knew what he was doing. The guys that did the work definitely knew what they were doing. They were in-and-out, and they did a very nice job. I would grade the overall experience with an A-.”

Review by
02/06/2018

“I do have one little spot that has a leak, and I've called the contractor to get them to come and put some more chalk in it in a corner, but they have not called back; I will probably call them again and tweak their memory. I would grade the overall experience with an A.”

Review by
02/06/2018

“I liked their thoroughness, their cordiality, and their workmanship. I would grade the overall experience with an A. The salesperson didn't take into consideration certain things that had to be redone by the work people when they came, but they recalculated it for us.”

Review by
02/06/2018

“I liked it. It's leaking between the roof and the gutter. It was making too much noise. I would grade the overall experience with an A+. I'm good with everything. I have no complaints. Everything is OK. As to recommending them—price is a little bit too high.”

Review by
02/06/2018

“I would grade the overall experience with an A. Customer service—I didn't like that credit card thing, because you're always losing money on those things. If you are going to make a rebate, you ought to make it a cash rebate.”

Review by
02/06/2018

“That was a great experience. They did work for me about a year ago. I wasn't even there; they just came and did the work. By the time I got home, it was all done. I'm completely satisfied. Excellent work, no complaints.”

Review by
02/06/2018

“Everything was great. I liked pretty much from start to finish, from the initial consult to installation, to everything about it. Everybody's been great; I would grade the overall experience with an A+.”

Review by
02/06/2018

“Everything is very good. They did a great job. It certainly has kept the leaves off, that's what I was interested in, and I'm very satisfied. I would grade the overall experience with an A.”

Review by
02/06/2018

“I liked that it's finished and it's up. I disliked that there some issues as far as downspouts, but, overall, it was a good experience. I would grade the overall experience with an A.”

Review by
02/06/2018

“I had them before, so I was quite satisfied with them before; I had no problems with them. I would grade the overall experience with an A. I've recommended them today to a friend.”

Review by
02/06/2018

“Everything's fine. Everything's good; done as advertised. They came and did it, and everything was good. I would grade the overall experience with an A+. They did very good.”

Review by
02/06/2018

“Nothing in particular that I liked about them. Everything was great. They came in, did the job, and cleaned up. It was great. I would grade the overall experience with an A.”

Review by
02/06/2018

“It's been a while. They were extremely professional, and they followed up afterward. I thought it was a good experience. I would grade the overall experience with an A.”

Review by
02/06/2018

“Everything was fine. They came out and did exactly what they said they were going to do. I was happy with it. I would grade the overall experience with an A+.”

Review by
02/06/2018

“It was very good; just did as they advertised. It looked good, and they did the right job. I was pleased. I would grade the overall experience with an A+.”

Review by
02/06/2018

“Not really a positive experience. We had a couple of issues we had to have them come back out twice to fix. I would grade the overall experience with a C.”

Review by
02/06/2018

“So far, so good; I liked that he did his job. It hasn't gotten stopped up yet. We're doing good so far. I would grade the overall experience with an A+.”

Review by
02/06/2018

“We're satisfied with it. Everything's fine. I would grade the overall experience with an A+. They did everything like they were supposed to.”

Review by
02/06/2018

“I liked that they were quick, they were courteous, and they cleaned up after themselves. I would grade the overall experience with an A.”

Review by
02/06/2018

“I loved the leave guard. It was perfectly done, and I have no complaints. If I get a complaint, I'll call them, but I doubt it.”

Review by
02/06/2018

“It's been wonderful so far. I would grade the overall experience with an A+. I have recommended them to one of our neighbors.”

Review by
02/06/2018

“It's been a while. I liked that they were professional and did a good job. I would grade the overall experience with an A.”

Review by
02/06/2018

“It's been a while. There's nothing that I disliked about them. I'm good; I would grade the overall experience with an A.”

Review by
02/06/2018

“They were very good. They were on time, did a good job, and it works. I would grade the overall experience with an A+.”

Review by
02/06/2018

“They were great. I was satisfied. This is the second time I've had them come back. They've always done a nice job.”

Review by
02/06/2018

“My husband hasn't complained. He said that they did a great job. I would grade the overall experience with an A.”

Review by
02/06/2018

“Everything went fine. They did gutters and fascia for me. I would grade the overall experience with an A.”

Review by
02/06/2018

“I didn't like the price. The price was pretty expensive. I would grade the overall experience with an A+.”

Review by
02/06/2018

“It was fine. They did a great job. It was excellent. I have no complaints and I would recommend them.”

Review by
02/06/2018

“I loved the way they looked and worked. I would grade the overall experience with an A+.”

Review by
02/06/2018

“They did a good job. They did excellent work. No complaints, and I would recommend them.”

Review by
02/06/2018

“They seemed to be working very well. I would grade the overall experience with an A+.”

Review by
02/06/2018

“They did a beautiful job. Excellent work; no complaints, and I would recommend them.”

Review by
02/06/2018

“I would grade the overall experience with an A. I already have recommended them.”

Review by
02/06/2018

“It was fine. I would grade the overall experience with an A.”

Review by
12/09/2016

“One of our downspouts does not drain out because the black hose at the end sinks in the middle, and you have to pick it up to make the water drain out. They only put two rubber hoses on the end, and we have three downspouts. They told me they only provide ten feet of rubber hoses at the end, and it would cost $50 to put the third one on. We paid the $50, but we only had one five-foot and one three-foot rubber hose on the end, and we only needed another three-foot one. I feel we should have had to pay for an extra foot.”

Review by
12/07/2016

“They left some of the downspout high off the ground making a hole. So they had to come back and make them right. There was one in the front of the garage, where it leaks right there at the end, before it gets to the downspout. The guy that came out and fixed the downspout told me to call, but I haven't done that yet. I would grade them a B. They had to come back and fix it. They cleaned up. One crew was on time, but the guy with the materials was 3 or 4 minutes late. They finished in a good amount of time, and I didn't find anything on the ground.”

Review by
12/07/2016

“They installed gutters and downspouts. The sales rep was a super guy. He had real personal skills; he wasn't forceful and didn’t try to oversell the product. He was very straightforward. The guys that were doing the installation, they came in on a timely manner, and they communicated when they were running a little bit late because of another job. They called and let me know, they were a great contractor to work with. I would grade them an A+.  ”

Review by
12/07/2016

“I'm still waiting for the Visa card that they promised me. I've called them twice. They put gutters on the back side of my house and garage. Their installers were very good, they were timely, and they came when they said they were coming, The Visa card is the only issue, which was a promotion that they had on the radio. I don't know what's taking so long, so that's my only complaint. I would grade them a B. They were on time and they cleaned up.”

Review by
12/07/2016

“The work was awesome. I really need to call them to see if they can add another strip. I'm exceptionally happy with them. They were clean, I love the estimate that they gave me, and the pricing was good. They came out, did a wonderful job, and cleaned up everything. The job looks good. They’re an A+ company.  ”

Review by
12/07/2016

“I do have a little problem that I have to call them about. They were installing some LeafGuard’s. They pretty much told me when they could do it. They didn't do it as quickly as I wanted them to do it, but I understood. They got there and they put it in and got out of the way, I would grade them an A.”

Review by
12/07/2016

“We don't have to worry about the water falling on the door and the leaves. I can call them and they will come. I don't have any worry about the leaves and gutters. I would grade them an A+, it was wonderful. I would recommend them, especially for older people that don't need to be climbing ladders.”

Review by
12/07/2016

“I was giving them a week or so to follow up with me like they did the first. They came out the first time and I had some concerns and I asked them to come back and then they came back but no one has come back. I would grade them a C-. I had to call them back to correct things. Cleanliness was fine. There was lack of communication.”

Review by
12/07/2016

“They put in a couple of pieces of gutter, and the product worked as advertised. The salesman explained the function really well. I already knew what I was going to buy, but he did a good sales presentation with show and tell pieces. I wanted gutters that we didn't have to clean out, so we are good to go. I would grade them an A+.”

Review by
12/07/2016

“They did gutters. Nothing really that I liked about them, I wanted to product that they were selling. I would grade them an C. They got it installed well but they messed up my shingles in the process. They were nice guys. They did show up quick to install, but I haven't seen them since and they seemed a bit overpriced.”

Review by
12/07/2016

“They were totally redoing gutters and the guards. We had some issues after the first rain once they did it. They came right back out and the owner as well. He supervised the whole thing and made sure everything got fixed without any extra costs. While it wasn't fixed right the first time, they came back out and fixed it. I would grade them an A.”

Review by
12/07/2016

“They installed the LeafGuard’s for me. They installed it differently than it was explained to me by the salespeople. They assured me that this was the correct way and it would be fine. It has been fine for some time, but they did install it differently than it was explained. I haven't had any problems with their customer service. However, they were supposed to be here one day and they didn't show up.”

Review by
12/07/2016

“They did a good job on my gutters. I would grade them an A.”

Review by
12/07/2016

“I was very happy with their work. I would absolutely recommend them for gutters.”

Review by
12/07/2016

“It's rained since then, and they closed like they were supposed to. They’re A+.”

Review by
12/07/2016

“They did gutters for me. They were quick and efficient. It was good—A+.”

Review by
12/07/2016

“They installed the LeafGuards for me—A+. They do what is advertised.”

Review by
12/07/2016

“They were good. They were fast, quick, neat, and it looks clean. I’d say they’re A+.”

Review by
12/07/2016

“I've been looking at them for years, but not doing anything. I would grade them an A.”

Review by
12/07/2016

“They put up some gutters. There wasn't anything in particular. They get an A from me.”

Review by
12/07/2016

“They put a Leafguard gutter on our home. They were timely and did a neat job. The Leafguard does everything that it's supposed to do. I would grade them an A+.”

Review by
12/07/2016

“They replaced gutters and downspouts. The product is good, and they were quick. I’d give them an A+.”

Review by
12/07/2016

“They were excellent quality, but way too expensive. They were excellent and I would recommend them.”

Review by
12/07/2016

“They did a fine job, what we expected is exactly what they did. We are happy. I would grade them an A+.”

Review by
12/07/2016

“They put gutters in. They did a pretty good job and got there when they were supposed to. I would grade them an A.”

Review by
12/07/2016

“They put the Leaf Guard on. I wasn't even here, but my husband was. They looked good. My husband thought they were an A+.”

Review by
12/07/2016

“They put up the Leaf Guard gutters. It was on schedule and they did it quick. There were no problems. They get an A+ from me.”

Review by
12/07/2016

“They put safe guards on the front and back of the house. I got them on my house because I don't like cleaning out the gutters. They earned an A+.”

Review by
12/07/2016

“They installed gutters. I liked that they were able to do it in half of a day and they lived up to all their promises. They get an A from me.”

Review by
12/07/2016

“They installed new gutters on the house. I liked the quality of the products, but the scheduling was a pain. I would grade them an A-.”

Review by
12/07/2016

“They installed the gutters; it saves the water for going over the roof. I would grade them an A+ and I’d recommend them to anybody.”

Review by
12/07/2016

“They did gutters for me. They came when they said they were going to come, cleaned up, and everything was done as promised. I’d give them an A+ rating.”

Review by
12/07/2016

“They put gutters on the whole house. They were prompt, did a good job cleaning up, and they gave us exactly what we asked for. I’d give them an A+.”

Review by
12/07/2016

“Leaf Guard put on the gutters. They came out, did the job quickly, and cleaned up quickly. I didn't have anything negative to say about them. I would grade them an A+.”

Review by
12/07/2016

“They installed gutters. I liked the friendliness and the job they did. They were very professional about cleaning their work once they were done. I would grade them an A+.”

Review by
12/07/2016

“They put gutters on three-fourths of our house. They did a good job in selling. It looked very professional, clean, and well made. I’d give them an A+ grade. I have already recommended them.”

Review by
12/07/2016

“They put up a new gutter system. I love the gutters, they don't have seams, and they don't get leaves in them. The people were very nice and the salesman was nice. They get an A+ from me.  ”

Review by
12/07/2016

“They put up Leaf Guard gutters for me. I didn't want to have to clean leaves off of my roof. They deserve an A+. I talked with someone before and no one called me back. That's a little concerning for me.”

Review by
12/07/2016

“They did a great job. They were only selling LeafGuards. They were professional, straightforward, fast, friendly, and courteous; all the things you like to have. They get an A+ from me.”

Review by
12/07/2016

“They installed guttering around a new construction home. I liked the style of the Leaf Guard gutters. It was a lot to get finished, but they did it in one day. I would grade them an A+.”

Review by
12/07/2016

“They put up gutters. The product they installed was superior to anything that I could buy at a hardware store, and they knew what they were doing. I'm very happy with them. I would grade them an A+.  ”

Review by
12/07/2016

“I did have a little trouble in the back with leaking, so I had them come back. They were pretty straightforward; the salesperson was nice and explained everything. It was fine, everything was OK. I would grade them an A.”

Review by
12/07/2016

“They installed gutters on the front and part of the back of the house. I liked that they did what they said they were going to do, they arrived on time, and the gutters looked great. I would grade them an A+.”

Review by
12/07/2016

“They put a section of gutter and couple of downspouts on my mother's house—4 or 5 feet. They were very efficient, and they did a great job. They did it exactly the way we wanted and didn't take them much time. They get an A+ from me.”

Review by
12/07/2016

“They installed gutters all around my house. I liked the guy that came and talked to us about them. They did a great job when they put them in, they were very professional, got it done, and then got out of here. I would grade them an A+.”

Review by
12/08/2015

“The salesperson was very knowledgeable, and the crew was friendly. They showed up on time. It was better than we expected. They did an installation, and they absolutely cleaned up their mess. I would recommend them, and they get an A.”

Review by
12/08/2015

“I am satisfied with them. I don't have to get up on a ladder anymore, that's the best thing. I don't have to clean up the gutters anymore. They didn't take down my old gutters. It probably saved me two-thirds of the money. I would give them a B+.”

Review by
12/08/2015

“They came out here when they were scheduled. They took the time to explain it to my son and my wife because I wasn't home at the time. They did a good job. They cleaned up their mess and everything too. I would give them an A all the way across.”

Review by
12/08/2015

“I liked everything about them. Their customer service was good. They replaced my entire gutter system—it was a pretty big job, and they cleaned up after themselves pretty well. I would give them an A rating.”

Review by
12/08/2015

“The quality of the workmanship was very good, they were on time, the cost was reasonable, and they were very professional. They did installation—it just took them one day. I would give them an A all the way.”

Review by
12/08/2015

“They were on time, and they completed the work within the time allotted. The fit and finish of the product is perfect; they installed Leaf Guard gutters all around the house. I recommend them regularly—they’ve earned an A grade.”

Review by
12/08/2015

“They seem professional, and they seem to know what they're doing. They're very polite, prompt, and they didn't leave a mess. They did gutter installation for me. They got it done pretty quickly. I would give them an A.”

Review by
12/08/2015

“I like the end product and the way the manager turned out. He didn't come out that day, but everything is fine. They put a whole Leaf Guard system around the entire house. It was excellent work done, so they're an A.”

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