“I liked that when there was an issue with the installation, they took care of it. We talked about it afterward; technically they didn't have to, but they absolutely took care of it, and I was very happy about that from a customer service perspective. I would grade the overall experience with an A+. They were very good, overall.”
“The company met all of my expectations.”
“It was a wonderful experience. They came out. They had everything; it was pre-cut. They were out-and-in, real quick. They took their trash with them, left everything real good—my yard and everything. The gutters are working fine. I would grade the overall experience with an A+. I already have recommended them.”
“They met or exceeded expectations in all of them.”
“The guy that came out and did the initial workup was very professional; he knew or acted like he knew what he was doing. The guys that did the work definitely knew what they were doing. They were in-and-out, and they did a very nice job. I would grade the overall experience with an A-.”
“They were on time and did a good job.”
“I do have one little spot that has a leak, and I've called the contractor to get them to come and put some more chalk in it in a corner, but they have not called back; I will probably call them again and tweak their memory. I would grade the overall experience with an A.”
“Everybody that had a part in the process did their job.”
“I liked their thoroughness, their cordiality, and their workmanship. I would grade the overall experience with an A. The salesperson didn't take into consideration certain things that had to be redone by the work people when they came, but they recalculated it for us.”
“Everything was great. They did it right!”
“I liked it. It's leaking between the roof and the gutter. It was making too much noise. I would grade the overall experience with an A+. I'm good with everything. I have no complaints. Everything is OK. As to recommending them—price is a little bit too high.”
“I am the most satisfied with the appearance.”
“I would grade the overall experience with an A. Customer service—I didn't like that credit card thing, because you're always losing money on those things. If you are going to make a rebate, you ought to make it a cash rebate.”
“I liked that they were friendly and the they had good communication. That is what I liked most.”
“That was a great experience. They did work for me about a year ago. I wasn't even there; they just came and did the work. By the time I got home, it was all done. I'm completely satisfied. Excellent work, no complaints.”
“I liked that they worked really good and did what they said they would.”
“Everything was great. I liked pretty much from start to finish, from the initial consult to installation, to everything about it. Everybody's been great; I would grade the overall experience with an A+.”
“I was the most satisfied with the quality.”
“Everything is very good. They did a great job. It certainly has kept the leaves off, that's what I was interested in, and I'm very satisfied. I would grade the overall experience with an A.”
“I was the most satisfied with the total look. We nailed the color. Danielle did a great job with the color. We switched the down spouts. The 4 work better than the 6 we had. Excellent job by Danielle.”
