Thompson Creek Window Company
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Thompson Creek Window Company has received 4.6 out of 5 stars based on 1806 customer surveys conducted through Our Research Partners.
5
1629
4
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1
176
2nd year as a Best Pick Call
"Our goal is 100 percent total customer satisfaction. We eliminate the middleman by manufacturing the gutter protection system ourselves. We are completely accountable to our customers from initial call to project completion, and it's backed by 42 years in business and our No-Hassle Warranty and Buyer Protection Guarantee."

Rick Wuest | President
Company Information
Services Offered
Thompson Creek offers clog-free gutter systems, siding, and replacement windows, doors, and roofing. The company custom designs, builds, and installs its own seamless gutter system, which include gutter hoods that filter leaves and debris. The seamless gutter trough is designed to not clog or pull away from the home.
Warranty
The No-Hassle Warranty and Buyer Protection Guarantee protects homeowners for up to 50 years.
Company History
The company was started in 1980.
Distinctions
Thompson Creek Window Company was rated the top midsize employer on the 2020 Washington Post Top Workplaces list.
Additional Information
According to Thompson Creek, its seamless gutter system prevents leaks and is guaranteed never to clog or pull away from the home.
Areas Served
Baldwin, Baltimore, Catonsville, Cockeysville, Fork, Glen Arm, Gwynn Oak, Halethorpe, Hunt Valley, Hydes, Kingsville, Lutherville Timonium, Monkton, Nottingham, Owings Mills, Parkville, Perry Hall, Phoenix, Pikesville, Randallstown, Reisterstown, Rosedale, Sparks Glencoe, Stevenson, Towson, Upper Falls, Upperco, White Marsh, Windsor Mill, Woodstock, Finksburg, Hampstead, Marriottsville, New Windsor, Sykesville, Union Bridge, Westminster, Woodbine, Allentown, Audubon, Avenel, Barrington, Belleville, Bellmawr, Berlin, Beverly, Blackwood, Bloomfield, Bloomingdale, Boonton, Bordentown, Brookside, Budd Lake, Burlington, Butler, Caldwell, Camden, Carteret, Cedar Grove, Cedar Knolls, Chatham, Cherry Hill, Chester, Chesterfield, Clarksboro, Clementon, Clifton, Collingswood, Columbus, Convent Station, Denville, Dover, East Hanover, Essex Fells, Fairfield, Flanders, Florence, Florham Park, Gibbsboro, Gibbstown, Gillette, Glassboro, Glen Ridge, Glendora, Gloucester City, Green Village, Haddon Heights, Haddonfield, Hainesport, Haledon, Haskell, Hawthorne, Hibernia, Hightstown, Hopewell, Jobstown, Juliustown, Kenvil, Lake Hiawatha, Lake Hopatcong, Landing, Lawnside, Lawrence Township, Ledgewood, Lincoln Park, Little Falls, Livingston, Long Valley, Lumberton, Madison, Magnolia, Mantua, Maple Shade, Maplewood, Marlton, Medford, Mendham, Merchantville, Mickleton, Millburn, Millington, Mine Hill, Montclair, Montville, Moorestown, Morris Plains, Morristown, Mount Arlington, Mount Ephraim, Mount Freedom, Mount Holly, Mount Laurel, Mount Royal, Mount Tabor, Mountain Lakes, Mullica Hill, National Park, Netcong, New Vernon, Newfoundland, Nutley, Oak Ridge, Oaklyn, Palmyra, Parsippany, Passaic, Paulsboro, Pennington, Pennsauken, Pequannock, Perth Amboy, Picatinny Arsenal, Pine Brook, Pitman, Plainfield, Plainsboro, Pompton Lakes, Pompton Plains, Port Reading, Princeton, Princeton Junction, Rahway, Rancocas, Randolph, Raritan, Richwood, Ringwood, Riverdale, Riverside, Riverton, Rockaway, Rocky Hill, Roebling, Roseland, Roselle, Roselle Park, Runnemede, Sayreville, Schooleys Mountain, Scotch Plains, Sewaren, Sewell, Short Hills, Sicklerville, Skillman, Somerdale, Somerset, Somerville, South Amboy, South Bound Brook, South Orange, South Plainfield, South River, Spotswood, Springfield, Stirling, Stratford, Succasunna, Summit, Swedesboro, Thorofare, Totowa, Towaco, Trenton, Union, Vauxhall, Verona, Vincentown, Voorhees, Wanaque, Warren, Watchung, Wayne, Wenonah, West Berlin, West Milford, West Orange, Westfield, Westville, Wharton, Whippany, Willingboro, Windsor, Woodbridge, Woodbury, Woodbury Heights, Zarephath, Abingdon, Bel Air, Fallston, Forest Hill, Jarrettsville, Joppa
Address
4200 Parliament Place Suite 600
Lanham, MD 20706
Hours
Mon
8:00 am - 7:00 pm
Tue
8:00 am - 7:00 pm
Wed
8:00 am - 7:00 pm
Thu
8:00 am - 7:00 pm
Fri
8:00 am - 7:00 pm
Sat
8:00 am - 5:00 pm
Sun
8:00 am - 5:00 pm
Licenses
MHIC #125294

Compiled Score:

Thompson Creek Window Company has received 4.6 out of 5 stars based on 1806 customer surveys conducted through Our Research Partners.
5
1629
4
0
3
1
2
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176
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/24/2022

“It took too long. They drew it out four months. The work is good the customer service is not.”

Review by
09/17/2022

No review comments provided

Review by
07/20/2021

No review comments provided

Review by
07/20/2021

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Review by
07/12/2021

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Review by
06/15/2021

“This is our third project that Thompson Creek has completed for us and we are totally satisfied with each process from first contact contact with sales person to saying thank you to the installer. Each have been very professional while also being courteous and friendly. The cost of each project has been within our planned budgets, so we are satisfied with pricing also. We were especially impressed with the installers. We have talked to our neighbors, family and friends about Thompson Creek. Thank you for a job well done!”

Review by
06/02/2021

“Very happy with the work and I'm very happy with the windows”

Review by
04/29/2021

No review comments provided

Review by
04/25/2021

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04/23/2021

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04/22/2021

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04/21/2021

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04/19/2021

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Review by
04/17/2021

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Review by
04/17/2021

“I was satisfied with the work!”

Review by
03/27/2021

“The craftsmen were excellent and the last project manager that solved one of my problems was fine. They have communication problems between sales and their project management people. I was told that I would have to pay for extras that the salesperson told me to choose when the project manager comes out to measure and that it doesn't cost anything. Then that person wanted to charge for the extras instead.”

Review by
03/23/2021

No review comments provided

Review by
03/11/2021

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Review by
03/10/2021

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Review by
03/09/2021

“The whole process was great... masks were worn by all...clean up was fantastic”

Review by
03/02/2021

No review comments provided

Review by
03/01/2021

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Review by
03/01/2021

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Review by
03/01/2021

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Review by
03/01/2021

“They were very professional and accommodating.”

Review by
03/01/2021

“They stand behind their product.”

Review by
02/28/2021

“Have had Thompson Creek for several projects and on both the personnel, either on the phone or in person, were pleasant, answered all my questions and kept to the schedule outlined. I would gladly recommend them to anyone. Work was professionally done and the crew left the premises clean and orderly upon completion. I plan on having another major project done by them when I am in a position to do so.”

Review by
02/26/2021

“Very satisfied”

Review by
02/25/2021

No review comments provided

Review by
02/24/2021

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Review by
02/24/2021

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Review by
02/16/2021

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Review by
02/16/2021

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Review by
02/16/2021

“They were very professional. They came in and did what they had to do and clean-up after the job was completed.”

Review by
02/16/2021

No review comments provided

Review by
02/14/2021

“Good quality, would advise to use them as a possible install...first install was terrible, second install that fixed the first was amazing”

Review by
02/11/2021

No review comments provided

Review by
02/09/2021

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Review by
02/04/2021

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Review by
02/04/2021

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Review by
02/04/2021

“They provided excellent service, and were very professional.”

Review by
02/03/2021

“The windows are truly an investment if you plan to stay in your house. We should have done much sooner.”

Review by
02/03/2021

“I am happy with the product itself (gutters) However, the project manager didn't come by to check out the work and the team was sloppy with taking down my old gutters and clean up. I had to get the outside of my house and deck power washed because the crew literally dumped what was in my old gutters, onto my flower beds and it was on my siding and windows. The team broke my bird bath.”

Review by
02/02/2021

“I don't feel Thompson Creek followed through on what they agreed upon. They haven't completed what they were supposed to.”

Review by
01/26/2021

“I liked how efficient the workers were when they came to install my windows. They were clean, efficient, and took advice from me while they were here. I am satisfied with the end result of the windows.”

Review by
01/26/2021

No review comments provided

Review by
01/25/2021

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Review by
01/25/2021

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Review by
01/25/2021

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Review by
01/25/2021

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Review by
01/25/2021

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Review by
01/25/2021

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Review by
01/25/2021

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Review by
01/25/2021

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Review by
01/25/2021

“I already mentioned them to a few friends and relatives. I don't have a response from them. However, I mentioned the quality and service.”

Review by
01/25/2021

“I am happy with their services, though they neglected to include one window, and failed to tell me that the intrusion would be so extensive inside. I asked for compensation for the window they did not include and they declined to do so. Also, the patio door latch failed a few days after installation and it took them nearly two months to replace that. They had to order it. The material and crews were outstanding, however.”

Review by
01/25/2021

“They are very professional, on time, and had superior results with my roof. It took two days with a complicated house that is four stories high with a slanted roof. They did an excellent job! Now I have no more problems with leaks, better heat insulation, and it looks aesthetically more pleasing than before!”

Review by
01/23/2021

No review comments provided

Review by
01/22/2021

No review comments provided

Review by
01/22/2021

“Installation is great. On time and clean. After service very poor. We have waited 6 months to replace a window. 3 times it has come with wrong sizes or styles. 3 times!”

Review by
01/07/2021

“Thompson Creek is a good company and they is why I like them.”

Review by
01/05/2021

No review comments provided

Review by
12/29/2020

No review comments provided

Review by
12/19/2020

No review comments provided

Review by
12/19/2020

“Everyone from the Thompson Creek team was fantastic.”

Review by
12/17/2020

“Everyone that I dealt with at Thompson Creek was beyond professional, and made this work experience exceptional.”

Review by
12/17/2020

No review comments provided

Review by
12/16/2020

No review comments provided

Review by
12/16/2020

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Review by
12/16/2020

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Review by
12/16/2020

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Review by
12/16/2020

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Review by
12/16/2020

“It was a great experience. The gentlemen showed up right on time, and they worked quickly and cleanly. I am very satisfied with the service and the work done.”

Review by
12/16/2020

“I would not recommend them to a friend. The installation people were nice, however, I have been without a window for almost 2 months. They did not help me replace the window.”

Review by
12/14/2020

No review comments provided

Review by
12/14/2020

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Review by
12/14/2020

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Review by
12/14/2020

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12/14/2020

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12/14/2020

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12/14/2020

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Review by
12/14/2020

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Review by
11/30/2020

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Review by
11/25/2020

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Review by
11/24/2020

“x”

Review by
11/23/2020

No review comments provided

Review by
11/23/2020

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Review by
11/20/2020

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Review by
11/20/2020

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Review by
11/20/2020

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Review by
11/19/2020

“I'd recommend Thompson Creek to anybody. They did my windows, my floor, and my carpet. They did my back sliding glass door. Everything they've done for me has been outstanding.”

Review by
10/22/2020

No review comments provided

Review by
10/22/2020

“They provided excellent and professional service.”

Review by
10/22/2020

No review comments provided

Review by
10/22/2020

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Review by
10/20/2020

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Review by
10/20/2020

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Review by
10/20/2020

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Review by
10/08/2020

“Your sign is still right in front of my house. Some of the neighbors have gone with other vendors and I've told them that it's a mistake.”

Review by
09/29/2020

“They have quality products and knowledgeable employees.”

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