Thompson Creek Window Company
12th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Thompson Creek Window Company has received 4.3 out of 5 stars based on 1003 customer reviews. Learn about Our Research Process.
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12th year as a Best Pick Call
"Our goal is 100 percent total customer satisfaction. We eliminate the middleman by manufacturing the gutter protection system ourselves. We are completely accountable to our customers from initial call to project completion, and it's backed by 44 years in business and our No-Hassle Warranty and Buyer Protection Guarantee."

Rick Wuest | President
Company Information
Services Offered
Thompson Creek offers clog-free gutter systems, siding, and replacement windows, doors, and roofing. The company custom designs, builds, and installs its own seamless gutter system, which include gutter hoods that filter leaves and debris. The seamless gutter trough is designed to not clog or pull away from the home.
Warranty
The No-Hassle Warranty and Buyer Protection Guarantee protects homeowners for up to 50 years.
Company History
The company was started in 1980.
Additional Information
Thompson Creek windows and gutters are manufactured in their own local factory in Maryland. According to Thompson Creek, their seamless gutter system prevents leaks and is guaranteed never to clog or pull away from the home.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel
Address
4200 Parliament Place Suite 600
Lanham, MD 20706
Hours
Mon
8:00 am - 7:00 pm
Tue
8:00 am - 7:00 pm
Wed
8:00 am - 7:00 pm
Thu
8:00 am - 7:00 pm
Fri
8:00 am - 7:00 pm
Sat
8:00 am - 5:00 pm
Sun
8:00 am - 5:00 pm
Licenses
MHIC-125294, 420213000000

Compiled Score:

Thompson Creek Window Company has received 4.3 out of 5 stars based on 1003 customer reviews. Learn about Our Research Process.
5
781
4
46
3
19
2
24
1
133
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10/30/2022

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10/10/2022

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10/06/2022

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Review by
10/06/2022

“I am UN-likely to recommend Thompson Creek for any worked based on the very poor experience I had with them about a month ago.”

Review by
10/01/2022

“Meticulous install of tub to shower. Did not rush and kept me informed .”

Review by
09/30/2022

“Customer service was outstanding.”

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09/30/2022

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09/29/2022

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09/24/2022

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09/24/2022

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09/24/2022

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09/24/2022

“It took too long. They drew it out four months. The work is good the customer service is not.”

Review by
09/20/2022

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09/19/2022

“I have been trying for over 2 months to receive a call back regarding a few issues that have not been corrected.”

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09/18/2022

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09/17/2022

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09/17/2022

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09/16/2022

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09/15/2022

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Review by
09/15/2022

“Recommended Thompson creek to two of my neighbors. Happy to report the first, second, and top floor my corner of the condo building has Thompson creek windows.”

Review by
09/15/2022

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Review by
08/30/2021

“Thompson Creek had done a front door for us because they replaced a bay window. For the past week, I have been trying to get in contact with them because there is a crack in the bay window that they installed.”

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08/04/2021

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08/04/2021

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08/03/2021

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08/03/2021

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07/23/2021

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07/21/2021

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07/20/2021

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07/20/2021

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07/20/2021

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07/20/2021

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07/20/2021

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07/20/2021

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07/20/2021

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07/20/2021

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Review by
07/20/2021

“Thompson Creek is a good quality service and you get what is expected.”

Review by
07/13/2021

“customer service went over and beyond excellent care with my intallation needs.”

Review by
07/13/2021

“I am real pleased overall with the work done.”

Review by
07/13/2021

“Windows are great The sound risistanceare super quiet.”

Review by
07/13/2021

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07/13/2021

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07/13/2021

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07/13/2021

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07/12/2021

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07/10/2021

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07/10/2021

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07/10/2021

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07/10/2021

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07/10/2021

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07/09/2021

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Review by
07/09/2021

“Crew was on time and office informed you about your installation a few days before to remind you about the appointment.”

Review by
07/08/2021

“It was wonderful and they cleaned up afterward.”

Review by
07/08/2021

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07/08/2021

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07/08/2021

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07/08/2021

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Review by
06/15/2021

“This is our third project that Thompson Creek has completed for us and we are totally satisfied with each process from first contact contact with sales person to saying thank you to the installer. Each have been very professional while also being courteous and friendly. The cost of each project has been within our planned budgets, so we are satisfied with pricing also. We were especially impressed with the installers. We have talked to our neighbors, family and friends about Thompson Creek. Thank you for a job well done!”

Review by
06/02/2021

“Very happy with the work and I'm very happy with the windows”

Review by
05/12/2021

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05/12/2021

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Review by
05/04/2021

“I had a great experience throughout the project.”

Review by
04/29/2021

“We used them 4 times to replace windows and they've done an excellent job.”

Review by
04/29/2021

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04/29/2021

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04/29/2021

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04/29/2021

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04/28/2021

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04/28/2021

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04/28/2021

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04/28/2021

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Review by
04/28/2021

“My overall experience with Thompson Creek was positive. From the initial sales meeting, to the scheduler, to the installation, the employees at Thompson Creed were friendly, knowledgeable and professional. The process was clearly communicated and I am very happy with my new windows!”

Review by
04/26/2021

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04/25/2021

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04/25/2021

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04/24/2021

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04/23/2021

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04/22/2021

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04/21/2021

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04/21/2021

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04/21/2021

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04/21/2021

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Review by
04/21/2021

“It was done professionally and efficiently. We are very pleased with the job.”

Review by
04/19/2021

“Our entire house is all Thompson Creek Windows now. We did it in a few phases since it is a bit expensive replacing them all at once, but we really like the quality.”

Review by
04/19/2021

“The quality of work is great and the price is fair compared to other window and door companies.”

Review by
04/19/2021

“We received good service for all phases of the project.”

Review by
04/19/2021

“They exceeded all my expectations and they finished early.”

Review by
04/19/2021

“Am very satisfied with thompson creek,”

Review by
04/19/2021

“Thompson Creek showed up on time. They were efficient. They used drop clothes and cleaned up thoroughly. It was better than I had thought or anticipated. My sister in-law used someone else and we did not have any problems like she did.”

Review by
04/19/2021

“Thompson Creek was very professional. They were on time and finished everything in a timely manner. I was pleased with everything.”

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04/19/2021

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04/19/2021

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04/19/2021

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