AquaGuard Waterproofing
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

AquaGuard Waterproofing has received 4.4 out of 5 stars based on 70 customer surveys conducted through GuildQuality.
5
46
4
14
3
6
2
1
1
3
2nd year as a Best Pick Call
"We've been solving basement water issues since 1990. With a company-wide commitment to high-quality workmanship and customer satisfaction, our goal is to solve your specific problem and do it right the first time. At AquaGuard, our vision is to set the standard by which all waterproofing companies are measured."

John Bryant | General Manager
Company Information
Services Offered
AquaGuard Waterproofing offers foundation repair services for residential and commercial customers. The company performs free foundation inspections and also provides waterproofing services, including exterior foundation waterproofing and basement waterproofing.
Warranty
AquaGuard provides a variety of warranties, including lifetime warranties on certain systems.
Company History
The company has assisted customers in Maryland, Virginia, and DC since 1990.
Distinctions
AquaGuard appeared on Qualified Remodeler's Top 500 list in 2018. The company is a member of the Basement Health Association (BHA) and has a BHA Certified Waterproofing Specialist and Egress Specialist on staff. AquaGuard has earned the Service and Technician Assessment Report Award multiple times.
Employee Information
Employees drive marked vehicles and undergo background checks.
Areas Served
Washington, DC
Address
6820 Distribution Drive
Beltsville, MD 20705
Hours
Mon
8:00 am - 9:30 pm
Tue
8:00 am - 9:30 pm
Wed
8:00 am - 9:30 pm
Thu
8:00 am - 9:30 pm
Fri
8:00 am - 9:30 pm
Sat
8:00 am - 5:00 pm
Sun
8:00 am - 2:00 pm
Licenses
#69011284

Compiled Score:

AquaGuard Waterproofing has received 4.4 out of 5 stars based on 70 customer surveys conducted through GuildQuality.
5
46
4
14
3
6
2
1
1
3
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
02/11/2020

No review comments provided

Review by
01/21/2020

“From the first contact with Mr. Trundle until the job was finished and cleaned up. They were outstanding”

Review by
01/16/2020

“They were professional and explained the work which needed to be done to eradicate moisture problems in the basement.”

Review by
01/16/2020

“The workmanship was terrible. I had to replace all the trim because it wasn?t installed correctly and uneven. Caulking was like a kid did it. The installation team did not come prepared, they had no diagrams on where to install the window.”

Review by
01/13/2020

“Gary was excellent to work with. He made time to meet with us at a time that was most convenient for us. He didn't try to oversell us on services but rather identified the problem and recommended the most effective and efficient way to solve the problem. He was honest with us about how busy the company was at the time, but they worked us into their schedule within a few months. The work was completed in just one day. We were extremely pleased with the service they provided and would definitely recommend them to anyone needing waterproofing.”

Review by
01/10/2020

“They exceeded my expectations on everything from the beginning to the end! When has a problem with the foundation and they came out to look and it and then sent the same guy back out to fix it. They are very professional!”

Review by
12/18/2019

“I was very satisfied with the work and have recommended them to friends.”

Review by
12/18/2019

“We appreciated the salesperson walking us through the quality and the longstanding history of the company and why that was important. They worked within our budget and did a thorough job that I am pleased with.”

Review by
12/18/2019

“They met my expectations because the work was good.”

Review by
12/18/2019

“It was so long ago I don't remember any names but I would like to recognize the main guy that came out for his exceptional service.”

Review by
12/18/2019

“The front desk/appointment scheduler was helpful.”

Review by
12/18/2019

“The work was great.”

Review by
12/04/2019

“They did what we expected them to do. We are satisfied that water isn't coming in anymore.”

Review by
12/03/2019

“We had a very serious problem with water in the basement. AquaGuard Waterproofing came promptly and solved the problem with no issues. They were prompt, helpful, and polite. We are very happy with them.”

Review by
12/03/2019

“I would like to recognize the installation crew for their exceptional service.”

Review by
12/03/2019

No review comments provided

Review by
12/03/2019

“They did not do what the original call asked for. They did not fix the original problem.”

Review by
12/01/2019

No review comments provided

Review by
11/30/2019

“John the salesman”

Review by
11/30/2019

“JASON especially but the whole team was wonderful.”

Review by
11/30/2019

No review comments provided

Review by
11/30/2019

“No face to face contact with them and have not eyeball the actual work. This is a rental that is managed by a management agency.”

Review by
11/27/2019

No review comments provided

Review by
11/26/2019

“They were very thorough in their construction of what they were doing.”

Review by
11/25/2019

“Our basement had leaked where a pipe penetrated through the foundation wall. AquaGuard sealed it from the exterior and since completion of the project, we have not had any leak problems, despite numerous rain storms. I also really appreciated that they did minor seal work on the interior, which was not in the original scope. Thank you!”

Review by
11/25/2019

“The salesperson was outstanding.”

Review by
11/25/2019

“The project leader of the crew that came to my house who actually did the work. They all were respectful”

Review by
11/25/2019

“We needed to have them come out several times, but they did get the job done. The technician, Rusty, was really great. He got the job done right for us.”

Review by
11/24/2019

No review comments provided

Review by
11/23/2019

No review comments provided

Review by
11/23/2019

“Rusty Mueller, the field inspector, is very competent and mostly solved our waterproofing problems.”

Review by
11/23/2019

No review comments provided

Review by
11/22/2019

“They did a great job of protecting the environment from debris, they cleaned up after themselves and then they were able to fit our job in after cancellation and were done in an extremely timely manner.”

Review by
11/22/2019

“The worker that came out to my home and did the work for me.”

Review by
11/21/2019

No review comments provided

Review by
11/21/2019

“The salesperson was great.”

Review by
11/20/2019

“AguaGuard Waterproofing service was wonderful. The crew did an amazing job. They were friendly, professional, and quick. The repairs have been excellent!”

Review by
11/20/2019

“I would like to recognize the salesperson that came to my home initially for their exceptional service.”

Review by
11/20/2019

“I could not remember names, but they're great.”

Review by
11/20/2019

“The overall finish was above what I expected. The finishing on the floor and the clean up went above what I thought the crew would do.”

Review by
11/20/2019

“They provide excellent service.”

Review by
11/20/2019

“Everyone was very good and very professional, but I would like to recognize the salesman for his exceptional service. Also, the person who arranged for service when we needed some follow-up care was especially good at conveying the problems that we had and got someone to us in a quick fashion.”

Review by
11/20/2019

“We had water issues for years that we couldn't get rid of and after Aquaguard we had the heaviest rain we had ever seen and nothing got in the basement.”

Review by
11/20/2019

No review comments provided

Review by
11/20/2019

“My expectations were not exceeded, but I was generally satisfied with what I have experienced so far.”

Review by
11/20/2019

“It took us seven months and an additional payment to get it right with AquaGuard Waterproofing.”

Review by
11/19/2019

“The crew was great, as well as the gentleman that came out. I believe his name was Mark. Everybody was very helpful and very professional.”

Review by
11/19/2019

No review comments provided

Review by
11/19/2019

“They met the expectations.”

Review by
11/19/2019

No review comments provided

Review by
11/18/2019

No review comments provided

Review by
11/18/2019

No review comments provided

Review by
11/18/2019

No review comments provided

Review by
12/06/2018

“I am satisfied overall.”

Review by
12/04/2018

“They did not meet my expectations in any area.”

Review by
11/28/2018

“They met all of my expectations.”

Review by
11/28/2018

“They did a great job and the follow up was tremendous. One of the reasons why we went with Aquaguard in he first place was their reputation for quality service. They definitely lived up to our expectations and more.”

Review by
11/25/2018

No review comments provided

Review by
11/18/2018

“Very, very, satisfied with the result. shortly after the job was completed we got several inches of rain our basement has remained dry since the job was completed, despite this being one of the rainiest years in recent history”

Review by
11/16/2018

“They did underpinning for the foundation in the rear of my home.”

Review by
11/15/2018

“AquaGuard Waterproofing exceeded my expectations. They were very thorough. They got done in 1 day, and I didn't expect that. They were very courteous.”

Review by
11/15/2018

“The crew that came out did a great job. I am not sure of their names.”

Review by
11/15/2018

“They were all good and the lead on the project was exceptional. We communicated well and got along well.”

Review by
11/15/2018

“The job looks really good. They did an excellent job of making things look good when they finished the project. I was very happy.”

Review by
11/15/2018

“I was pleased that they came back in a timely manner to fix the problems.”

Review by
11/14/2018

No review comments provided

Review by
11/14/2018

“The workers did a great job.”

Review by
11/13/2018

No review comments provided

Review by
11/13/2018

No review comments provided

Review by
11/13/2018

No review comments provided

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