“NV Waterproofing's salesman, Christian, was very good. I just feel very good about the whole thing. The first man who came was very good! The man who did the work was wonderful!”
“They were very professional and they took their time to identify the problem and take care of it.”
“NV Waterproofing is a great company. They are very professional and did a flawless job from sales to the installation.”
“NV Waterproofing was very professional, very timely, and they gave a lot of information to make us understand what was going on with our foundation!”
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“Dexter, who helped us out with the initial sale, was excellent - very responsive and informative. The gentleman at the end who helped pick up all the pieces at the end was also excellent - very responsive and informative. However, the crews did a terrible job. There was no communication. It took longer than they said it was supposed to take. My floor is still not level, which won't be repaired now because I've already had the basement finished. They told me that there wouldn't be a final inspection. They said it was all done and ready to go. I kept calling to ask for the final paperwork. The guy finally told me they were waiting for the inspector. I said, "What inspector? You're telling me I have to take off more work now?" There was a complete lack of communication. The gentleman who did the initial estimate was excellent, very communicative, and told me everything that I asked him. The guy who came in at the end to close everything out after we had all those problems was also excellent. Everybody in the middle just seemed to be completely incapable of communication.”
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“Great interfacing with a group of experienced professionals.”
“Great initial coordination and communication. Poor job at customer prioritization- resulted in waiting over 3 months to start the job. Great work and installation. Lackluster job of cleaning up after work was complete. Left behind material, tape, and failed to reconnect downspout to pipping that leads water away from foundation. Displeased with poor installation of dehumidifier-poor location chosen that is not per original plan and makes poor use of space. Despite being a foundation repair contractor, they were unable to repair my exterior foundation and I had to hire an additional Mason to fix part of the foundation before they would waterproof the foundation.”
“The inspector explained everything well and gave me a fair estimate. He also explained other parts where there were issues, which was helpful!”
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“Based on the services performed by NV Waterproofing, I have already recommended them to a friend.”
“NV Waterproofing's salesman, Christian, was very good. I just feel very good about the whole thing. The first man who came was very good! The man who did the work was wonderful!”
“I was so pleased with how they waterproofed the area in my basement. As of January 5th, 2022 my basement is dry.”
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“NV Waterproofing provided prompt service!”
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“Of the three companies I contacted about my foundation issue, NV Waterproofing was very honest and so informative about what needed to be done to fix my foundation issue. I had a good feeling after talking with Mike and knew right away that this was the company I wanted to do the job.”
“I have recommended NV waterproofing to friends and family.”
“It was a professional, fast, and friendly experience.”
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“They were very professional and they took their time to identify the problem and take care of it.”
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“They were professional, and I would recommend their services.”
“NV Waterproofing was very experienced, knew how to fix the issues, and completed it in a timely fashion.”
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“NV Waterproofing is a great company. They are very professional and did a flawless job from sales to the installation.”
“They have done the major work for the waterproofing, mold work, and fixing the porch but the decorating after that was not good! Plus there was an attempt to increase the price by $3,000 but we reviewed that!”
“I have found that NV Waterproofing is always affordable and reliable.”
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“They knew exactly what to do and did it. The salesperson came out and when they cut the wall open they found exactly what he explained. When the technician came out he explained everything very well and it hasn't leaked since.”
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“I am most satisfied with the quality of the work and the price.”
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“The service was outstanding.”
“I found that NV Waterproofing was dependable, thorough, effective, and trustworthy.”
“I was very pleased with the service and I do not feel that the cost was unfair or exorbitant, you get what you pay for. That would be a consideration for anyone using their services.”
“NV Waterproofing was very responsive, reasonable with the price, and great to work with. I would definitely recommend them to a friend.”
“We called them up and they came out right away. The person they sent out was very friendly.”
“The work hasn't been put to a severe test yet. It has rained and we haven't had any problems. The work was completed in a professional manner. They were neat and tidy and did everything they said they were going to. They even went beyond that in some cases that were not expected of them but necessary for the job to completed appropriately.”
“I was impressed with their work and professionalism.”
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“They were right on time and delivered on time. They do good work.”
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“Their main person, Robert, knew what he was doing and was professional.”
“They were easy to contact, timely with scheduling and they did a good job. I have had no issues with leaks.”
“NV Waterproofing was very professional, very timely, and they gave a lot of information to make us understand what was going on with our foundation!”
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“I have recommended them but in May water started coming in again, we had the walls reopen again at our expense. I could not have them come back out and give us an estimate until August. I still have not heard back from them. I am having water come into my home, the walls are open, and we still have not heard back.”
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“They tried to pull a bait and switch on me, and then after they did the work they did some damage and I had to go back and forth with them to fix it. The customer service was kind of mixed. The person on the phone tried to be helpful, but the foreman in charge of the job wasn't helpful at all. The workers who did the work, I'm not confident that they did the work the way it should be. The fact that they did some damage makes me a little concerned I might have some problems down the road. On top of that, I asked to speak to the owner, and I never got a chance to. That really bothered me. I felt like the owner owed me a phone call to apologize for what happened.”