Basement Waterproofing Specialists
3rd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Basement Waterproofing Specialists has received 4.7 out of 5 stars based on 44 customer surveys.
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3rd year as a Best Pick Call
"We believe that our personnel makes up a complete collection of the best in the industry. We have highly trained, professional experts in every part of our business. We are a small, family-owned business; we treat you like family, and that's the difference."

Anne Keating | President
Company Information
Services Offered
Basement Waterproofing Specialists performs cement, block, and old stone foundation repair and replacement as well as roughcasting and stucco work. The company also provides a variety of waterproofing and mold remediation services in addition to installing and rerouting drainage systems.
Services Not Offered
The company does not perform window or small sidewalk repairs or offer radon mitigation services.
Warranty
Basement Waterproofing Specialists offers a transferable lifetime warranty.
Company History
The company was started in 2009.
Distinctions
The company is a member of the York Builders Association, the Building Industry Association of Lancaster County, the Home Builders Association of Berks County, the Home Builders Association of Metropolitan Harrisburg, and the Society of American Military Engineers.
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster, Broomall, Havertown, Media, Springfield
Address
127 2nd Avenue
Collegeville, PA 19426
Hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 8:00 pm
Sat
9:00 am - 5:00 pm
Sun
12:00 pm - 6:00 pm
Licenses
PA042058

Compiled Score:

Basement Waterproofing Specialists has received 4.7 out of 5 stars based on 44 customer surveys.
5
33
4
10
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2
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/16/2017

“They did great. The first sales guy they sent out gave us the wrong information and pitched us too high but then they continued to follow up until we agreed to have them send over a more senior person and that person gave us a solution that we needed at a reasonable price. The team came in, they were professional, and got it done on time. They installed a sump pump into our foundation so they also sucked up some water that was already in our foundation and then they ran the pipe for the sump pump under the concrete of our driveway to pump the water out to an area that was easier to drain. I'd give them an A-.”

Review by
11/16/2017

“There was a little discrepancy between our contractor and them about finishing. My contractor wanted the finish to be smoother and they said typically the contractor handles that so there was a little bit of a dispute there but it seemed like it all worked out in the end. They were doing foundation repair for me. They were putting in a French drain. I'd give them a B+.”

Review by
11/16/2017

“They were just very professional, and they followed up and everything. They were very thorough and they got the job done. It was just both foundation repair and waterproofing. I'd give them an A+. I would definitely recommend them.”

Review by
11/16/2017

“It was booth waterproofing and foundation repair. I'd give them an A.”

Review by
11/16/2017

“The service was good. It was more toward foundation repair. I'd give them an A+.”

Review by
10/24/2017

“They got done in a timely manner, they did what they were supposed to be doing, what was supposed to be done and the workers were very nice. They did drain installation, foundation repair, and installed two sump pumps. I'd give them an A+. It was a little expensive compared to other places, but they did a good job.”

Review by
10/24/2017

“I had two people in there. I had who did the whole basement and one who just did the corner basement. It was foundation repair. I'd give them an A. They did a good job.”

Review by
10/24/2017

“They did waterproofing and repair and they fixed a problem that I had in the house for twenty years. They're amazing, A+.”

Review by
10/24/2017

“They did a little bit of foundation repair but it was mostly encapsulation. I'd give them a B.”

Review by
09/20/2016

“I was actually just about to call them. It was foundation repair done. I would give them an A.”

Review by
09/20/2016

“It was pretty good, so far so good. They did foundation repair. I would give them an A.”

Review by
09/20/2016

“I can tell you that I was highly satisfied with everything they did. No complaints.”

Review by
09/20/2016

“They did a lot. They did the walls and everything. They did mold remediation. I would definitely give them an A. Very good.”

Review by
09/20/2016

“They did foundation repair. I would give them a B. They got some stuff dirty.”

Review by
09/20/2016

“It was foundation repair, the whole basement. I would give them an A+.”

Review by
09/20/2016

“They did foundation work. I would give them an A.”

Review by
09/20/2016

“I would give them an A+. It was foundation repair done for me.”

Review by
09/20/2016

“Very good. No complaints. They put a sump pump in for me.”

Review by
09/08/2016

“Excellent, no complaints. I would recommend them.”

Review by
09/08/2016

“Excellent work, no complaints.”

Review by
09/08/2016

“They put a water vapor barrier down to keep whatever moisture was coming through the wall out. They did foundation repair. I would say it was an A+. They did a really good job. They were great.”

Review by
09/08/2016

“Best Pick is where I actually got their information from. They were doing some structural repair basically, that's all. I would say it was an A.”

Review by
09/07/2016

“They were efficient and did a good job. They were fixing foundation issues, putting a French drain in, and mold remediation. I would give them an A.”

Review by
09/07/2016

“It was a difficult job but it all worked out in the end. It was foundation repair. I would say B.”

Review by
09/07/2016

“They did foundation repair. I thought they were pretty professional and did a good job. I would give them a B. Only because there was shrubbery work outside that they didn't put back right. That was OK, they took care of it. Other than that, I would have given them an A. I would highly recommend them.”

Review by
09/07/2016

“They were on time. They were very professional. They got the job done. The workers there were very attentive to the work that they were performing. They had to dig in order to seal the concrete crack in the foundation. I would give them an A.”

Review by
09/07/2016

“Nothing stood out. They said they would do several things and I have to follow up because they haven't done it. Eventually they did, and it took them an extra day. I guess it was okay. They did foundation repair and waterproofing. They said they would vacuum all the crawlspace and spray for mold. They didn't do that in two areas. I had to follow up and get them to come back and do it. I'd probably give them a C+. They were pretty good at listening to the complaints. I probably wouldn't recommend them.”

Review by
09/07/2016

“They came in, did their work, and left. It was pretty quick and I didn't have any bad experiences. They came back a few times to help me troubleshoot the sump pump which I really liked. They got it to a good working spot. They did have to come back a few times, just to test things out. They dug out and did some waterproofing around the foundation too. They did a little patch of foundation repair. I'd give them an A.”

Review by
09/04/2015

“So far, I've had no issues. Everything went well. I haven't gotten a lot of rain, so I can't say if the system is working the way it should, but so far, it is working. I saw they had a stand at a flea market, and I happened to see their display. Their display seemed professional and looked good, so I asked for someone to come over to my house and look over my basement and see what they could do for me. They just did waterproofing. I'd give them an average grade, a B-. They did a fast job, but it was too fast. I felt like the piping needed to be on an incline so the water could run smoothly, the level of the pipes needs to be angled toward the sump pumps, and I'm not sure they leveled those pipes in the ground for the water to flow freely and not stay stagnant in one area. I believe they just threw pipes when I was told that they were supposed to keep the drain going in a certain direction. I think they just put pipes without considering if the pipes had the right angles.”

Review by
09/04/2015

“They were clean, they took care of the problem, and their price was excellent. They were just real easy to work with. They sealed a very large crack in the foundation. They're an A+.”

Review by
09/02/2015

“They were very friendly. They were quick about the work. They were thorough and knowledgeable. They did a foundation repair. I'd give them definitely an A+.”

Review by
09/02/2015

“They did some work on my mother's home. I authorized the work. The experience was fine. I had no problem with them. The guys were great. They cleaned up after themselves. They were good all day long. My mother's 90 years old. Everything went fine. There were some cracks in my mother's foundation because of settling, and they cleaned out the cracks and reinforced the foundation, filled it in, and so on. Basically, they cleared up the water problems. I had known about them before. They were an A.”

Review by
09/02/2015

“Their detail and their collaboration with a structural engineer made my experience positive. They did foundation repair for me. I would say they deserve a B- overall. There seemed to be, when I asked for a worst-case scenario estimate, the price they quoted when they did some more exploration, the price was much higher than their worst-case scenario initially. There also seemed to be some miscommunication and lack of clarity between the inspector and the guys actually doing the work.”

Review by
08/31/2015

“Because what they promised to perform, to do, they did not do it. They just came in, took the money, and they did not deliver what they were supposed to do. They were supposed to do waterproofing to remedy the issue and not only they did not remedy the issue, I think they even made it worse and I called them a couple of times. They don't care. They have not done foundation repair. Unfortunately I don't know where I found them initially. I don't want to argue with them. I asked them to come and fix it. They would not do it so what am I going to do. I don't think it's a bona fide place, company.”

Review by
08/31/2015

“I liked that Basement Waterproofing were very reliable and they did a great job. They put a French drain in the basement for me. They haven't done any foundation repair. We've only lived in the house for a year. I'd give them an A.”

Review by
08/31/2015

“Basement Waterproofing just recently did a job for us. They were absolutely amazing. I liked everything about the company from the meticulousness to the accuracy and timely matter. The workers were polite. They did a garage job for us. They did foundation repair. I'll give them an A+.”

Review by
08/31/2015

“Overall I liked that Basement Waterproofing scheduled easily. They came on time. They did what they needed to do. If I had other work for them I would invite them back. They put in a French drain and a sump pump for me. I didn't need foundation repair. I'd give them an A+.”

Review by
08/31/2015

“Basement Waterproofing did a nice job. They did it on time and everything. They put in all the piping at the bottom for me. They dug it all out, put the stone and tubing in, then re-cemented it back in. They did some minor foundation repairs. I'll give them an A.”

Review by
08/31/2015

“Basement Waterproofing did a good job but there was a little bit of confusion as to whether or not they were going to do something else on the job. It wasn't written down so it wasn't done. They were supposed to repair the wall that was taken apart to put the sump in. They did foundation repair. The waterproofing was what they did. We had a leaky basement. I'd give them a good work/slight issue.”

Review by
08/31/2015

“Basement Waterproofing were fast and reasonably priced. They did foundation repair for me. It was on concrete slabs. I'll give them a B or a B-.”

Review by
08/30/2015

“Basement Waterproofing fixed it. I had a leaky foundation so they fixed it. I would say they did a nice job. I haven't had a leak since. I'll give them an A.”

Review by
08/30/2015

“Basement Waterproofing were efficient. It was done in a timely manner. It works great. They had to actually jackhammer through the foundation/concrete and put the waterproofing system in and re-lay the concrete down. They're just down the street from me so once I typed in 'waterproofing services' and they popped up I realized I have driven past their building hundreds of times. I'll give them an A.”

Review by
08/29/2015

“They did a nice, neat job outside. They dug six feet down, filled in a crack in the cement, and they covered it. I had a crack on the foundation wall, and it was leaking inside the basement. They came last year to do the inside, but it didn't work, so this year they had to do the outside and the inside again. Inside, they sealed the crack again. Last year, they put the metal plate up, and then they put the insulation back. On the outside, they filled in the crack and put some kind of treatment out there, and plastic. It shouldn't leak anymore, they said. It's a permanent fix. The company was fine. I didn't have any complaints or anything. An A+ is fine.”

Review by
08/29/2015

“They were efficient. They waterproofed the foundation. The customer service was fine. I didn't have to call them back for any issues after the work was done. I'd recommend them to family or friends. I'd say they deserve an A- overall.”

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