Basement Waterproofing Specialists
3rd year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 251 Surveys
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Basement Waterproofing Specialists has received 5 out of 5 stars (A-rating) based on 251 customer surveys conducted by Best Pick Reports.
3rd year as a Best Pick Call
"We believe that our personnel makes up a complete collection of the best in the industry. We have highly trained, professional experts in every part of our business. We are a small, family-owned business; we treat you like family, and that's the difference."

Anne Keating | President
Company Information
Services Offered
Basement Waterproofing Specialists performs interior, exterior, basement, and crawl space waterproofing as well as mold remediation services. The company also installs and reroutes drainage systems.
Services Not Offered
Basement Waterproofing Specialists does not perform window or small sidewalk repairs or offer radon mitigation services.
Minimum Job
The company requires a $3,000 project minimum for basement waterproofing and outside drainage system services as well as a $1,500 minimum for heavy-duty sump pump installation.
Warranty
Basement Waterproofing Specialists offers a transferable lifetime warranty.
Company History
The company was started in 2009.
Distinctions
The company is a member of several industry organizations, including the Society of American Military Engineers.
Licenses
PA042058
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster, Broomall, Havertown, Media, Springfield
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“Basement Waterproofing Specialists did what they said they were going to do, and they were efficient. So far, it's exactly what they said they were going to do. I have no more water in my basement. It's an old house, and it's a 110-year-old house. In the basement, there were old french drains that were put in probably 60, 70 years ago. What happened was, the drain could not handle the water coming in on downpours and would overflow. So, what they did was something very simple. The water would be coming under the house and make hairline cracks in the floor. What they did was, they just jack hammered out the old french drain, went down to the footing, put perforated PVC with filters and a new sump pump. Instead of going under the house and creating the water on the floor, it just goes directly into the perimeter area where those underground drains are and just goes right in, and the water never comes up in the middle anymore. It's just not going under the house anymore. It's being diverted directly into the system they put in. Everything is A+. They did everything perfect. The guys were respectful. They came in, they cleaned up, and they worked all day. They wouldn't even take a lunch break. I was a beneficiary of them wanting to go home on a Friday night, so they pounded away. They had crews come in, and they pounded the whole thing out in five hours. These guys were in and out, and I was very impressed. I dealt with water for fifteen years in this house and it wasn't a catastrophe, but it's not a living state. It's below the water table because I'm only 1000 feet off the beach. So, it's below the water table and you always get water. Now regardless of water table how high or low it is, it doesn't matter. It just matters if there's a high-water table, then it just comes more frequently but it doesn't reflect anything inside the house anymore. It really has solved the issue. You can't stop the water, you just have to divert it. That's all it is. It's very simple.”

“The basement was pretty bad in one corner. I had a sump pump that at least twice a year it seemed like the pump would go bad. They kind of really screwed up the basement when they did it, the original people; they just put a hole in there and stuck a pump in there. They pretty much cemented all that back in, cleaned it all up, they sprayed down all the walls to take care of all the mold and mildew. It was pretty bad down there. I'd have to say they were an A. I'm pretty thrilled with it. Quality of work was fantastic. They came out and did everything and then the foreman on the job walked me through everything. They were in and out. They were supposed to be there like three days but they brought enough people and they were done in one day.”

“I think they're terrific. I would highly recommend them. It was for a waterproofing job.”

“The job was finished. They did a great job. I had no complaints, I'd highly recommend them.”

“They were very quick and efficient. They were very polite, and they cleaned up after themselves. It was just all around a great experience. They were putting in a french drain and a sump pump. I'd give them an A+.”

“Basement Waterproofing Specialists installed a plate and then covered up all the water. It was a good, thorough job. It definitely was an excellent rating, A+. Customer service was very good, excellent. They came when they said they would and finished up when they said they would. They definitely were very knowledgeable. I certainly would recommend them.”

“They were very good. They were very clean and polite. It was done very well. Basement Waterproofing Specialists put in a french drain with a sump pump. A+ for the guys who did my job, on time, excellent.”

“They did waterproofing and repair and they fixed a problem that I had in the house for twenty years. They're amazing, A+.”

“They did a French drain for me. I had no complaints with them. They do excellent work. I would recommend them.”

“They put French drains in. They put the drains in, put the pump in for me, dug up the ground, poured the concrete back in, and then poured the stones. Excellent work with no complaints, A. Very, very, very, very clean. They taped off everything for me and kept the dust down and took everything out the window.”

“Very professional workers. It was for a waterproofing job. I had no complaints. They did excellent work. I would recommend them.”

“It was good. They were all very nice. They did a good job. I had pooling in my lower level. I'd give them an A. Cleanliness and expertise were good; that was perfect. I would recommend them.”

“I think they were very thorough in terms of their explanation of what I needed done and how they were going to execute the project. They were waterproofing the area of my basement near the walk out sliding glass doors that was on a pad and that wasn't the best grade so water was seeping in. They deserve an A.”

“It's just a waterproof only. They took it out and put the concrete after they finished the work. I think it's great, A.”

“They did waterproofing. I'd give them an A+. I'd recommend them definitely.”

“It was a sump pump installation. I would say A+; it was very good.”

“They were very good. I needed an additional treatment. It needed to be had with another coat, and they came back and did it with no charge and did it right away. They did the waterproofing, put in a sub-floor and did a sump pump. They deserve an A+.”

“They were just very professional, and they followed up and everything. They were very thorough and they got the job done. It was just both foundation repair and waterproofing. I'd give them an A+. I would definitely recommend them.”

“It was nicely done. It's what we expected. It was just waterproofing. I'd give it an A. They were good.”

“They got me on the schedule very, very quickly. It was waterproofing. I'd say they're an A.”

“They do a good job, did what they were told, and they were out on time, and got it done. I didn't have any complaints. It was just waterproofing. I'd give them an A. They did a good job.”

“They did their job. The guys are just nice. They did waterproofing for me. I'd give them an A-.”

“We had our cellar waterproofed. We haven't had any rain to speak of so far to see if everything was OK but the job was done very quickly, very neatly. I'd give them an A. I would definitely recommend them.”

“Basement Waterproofing Specialists did the work sufficiently and they cleaned up really well and everything was according to plan and according to the quote. They installed sump pumps. I'd say they're an A.”

“They got the floors done, cleaned up, and everything was good when they finished and it did what it was supposed to do. I'd give them an A.”

“It was booth waterproofing and foundation repair. I'd give them an A.”

“They explained things and they got it done and were very polite and they just did the work they said they were going to do and they did it quickly. They did basement waterproofing. I'd give them an A.”

“I liked the thoroughness of the work that they did. They did waterproofing for me. I'd give them an A.”

“The problem was solved, and they were very neat and everything was orderly and everything turned out fine. They did just waterproofing. I'd give them an A. I'd be likely to recommend them.”

“Basement Waterproofing Specialists did such a fantastic job for us; I would give them a glowing report. They waterproofed our basement by putting in a French drain along the outside wall. I would give them A's across the board. I've already recommended them several times.”

“They were very good, efficient, and very professional, and I would recommend them to anybody. They were doing waterproofing. It was excellent. I'd give them an A.”

“They're very good. They did waterproofing work, and they did the job in no time—unbelievable. I would give them an A+. They were fabulous.”

“They did some waterproofing. Everything was great. They were efficient and fast, and they had great service. Basement Waterproofing Specialists is an A+ company.”

“They did waterproofing. I would give them an A. The only thing why I wouldn't give them an A+ is that the cleaning afterward wasn't perfect. I worked at cleaning it, but it was really difficult, tough. These jobs are tough. One hundred percent I'd recommend them.”

“The speed at which the work got done was phenomenal. This was waterproofing work. I would give them an A.”

“As far as the person that came in, he did an excellent job. They did a French drain repair and replaced the sump pump. I would give them an A. I think there was some issue with delivering the system. I don't know whose fault was that, the company? The company was supposed to deliver it but then there was delays with the unit. That's why all the work was put on hold. But overall, after all, everything was done up to par. I wouldn't call it their problem. The manufacturer's delivery was delayed. As far as coming in to finish the job, they came on time.”

“The gentleman that came out to measure, discuss it all and go over what's involved—the work in the basement, the whole nine yards—he was very good, he was the one who quoted it. They have three or four teams of men that do the work. So I'm satisfied from that standpoint. The work itself took about two and a half days. We have a ranch house so they did almost the entire perimeter of the house and they did a good job. We have a finished basement and half of it, which meant they had to cut out walls and paneling and studs, but they did it in such a way that we only lost about 12 to 13 inches of the bottom from the floor up which was helpful because we could easily then repair that. So they did a good job with that. The work was clean. They showed us what they did, the apparatus they used, the pump. All the equipment looked good. We had to tell them a couple of times about the radon. We have radon piping in our basement. If you're familiar with what radon is, it's a gas that you have to have abated from your home because it can cause cancer. Where we live, where we were in that area, we had that work done a long time ago. There's pipes that go right under the floor where they were working so we had to tell them to make sure that their pipes bypassed or went over the outlet pipes for the radon. We have a bent pipe in the floor and then that goes up and they exhaust it out above the roof. It's all very intricate. But they got all that done. They did an excellent job sealing the cement up. A good clean job. They cleaned up well. They covered up everything meticulously. We really didn't have that much, I mean we had dust and all. I would say they did a very good job. They had been referred by someone from our church, they gave them a very good rating, and that's one of the reasons we went with them. I'd give them an A-.”

“What stood out for me was how hardworking the men were. I was also very, very impressed with the salesman. The six men who worked in my home could not have done a better job. It was everything. They didn't repair the foundation, but it was waterproofing. I would give them an A on everything, even the follow up.”

“So far I haven't had any water issues. I did have a slight issue but they did come right back out and respond to it. I'd have to give them an A. I tell you, the work crew, they were excellent. Those guys worked really hard. They really got a lot done in the timeframe they said. They didn't drag the job out. They totally cleaned everything up. I had no issues. I've already recommended them to several of my neighbors.”

“I'm a widow and my husband had an addition put on the house and the contractor that put it in connected the wrong pipes. For the last eleven years, I've been getting water in my basement but never had any idea what it was. The waterproofing men came out. There were some of the men, they were very kind to me and very, very helpful. We did the perimeter of the whole basement and then that didn't do it. They came back and did kind of down the middle of the basement to where the pipe is that holds the house, the foundation up. And that didn't do it. They had said maybe we should take the outside cellar steps and look under there. The pipe had finally broken and it was pouring in there like a waterfall. They solved that for me. They took the steps out and I'm very pleased with their work. I'd give them an A. I had one group that was here, they didn't know what they were supposed to be doing. The gentleman that I talked to all the time, he should get the A+. His name is Jeff. He came out here several times, he made sure the work was done right, and that I got done what I needed to have done. I would recommend them. I cannot express my appreciation for Jeff. Jeff Johnson is his name.”

“They did the basement waterproofing. I would give them an A+.”

“I would give them an A++++. I'm very pleased with them. It was waterproofing they did. They installed a sump pump. They put in the drainage system and all.”

“They did waterproofing and it didn't work for a time. They came back, installed a sump pump, and redid the waterproofing. I would have to say A+. I'm pretty likely to recommend them.”

“They did a fine job. It was just waterproofing they did. I would give them an A+.”

“The whole basement was waterproofed. I would give them an A+. I am very likely to recommend them. I already have recommended them.”

“They did some waterproofing. I would give them an A+.”

“Very good. No complaints. They put a sump pump in for me.”

“It's been quite a while ago. There was mold remediation done. I would give them an A. They were very good.”

“They came in and did the job as I paid them for. Everything was nice. It was clean when they were done. They did waterproofing work. I'd give them an A. I have recommended them.”

“I think they were very professional. They knew what they were doing. They got the job done quickly and efficiently. They were doing waterproofing. Everything seems to be doing fine. I would give them an A. I would recommend them.”

“They did some pool work. They did some waterproofing work about a year ago. They did a great job. They were courteous. They did a great job. They cleaned up properly. Everything has been working properly. I would give them an A.”

“They probably did some real estate work, a realty job. They were doing waterproofing. I would give them an A. I don't know if it's proofed well because I don't live in the house but the job was done well. I was very satisfied with their work.”

“They were doing waterproofing. I would give them an A.”

“They were good workers. They cleaned up after themselves. They were very professional. They were doing waterproofing. I'd give them an A.”

“It was a long time ago. It wasn't just a couple of months ago. It was fine. It was a good experience. It was waterproofing. No complaints.”

“They did the work when they said they were going to do it and did it well. They put a drainage ditch and sump pump in for me and a stairwell. I'd give them an A across the board.”

“It was positive. The job was just as they described it would be. It was done very efficiently in the time that they said they were going to do it. So far, so good. We haven't had any rain to the extent that I would worry about leakage but on the other hand, we haven't seen any water in the area so that's good. They did waterproofing. I will give them an A. I have no complaints at all.”

“I wasn't present during the time that they did the work. I was away. They were finished when I got home. They did waterproofing. I have no issues with them, really. I had a minor leak problem with something on my furnace, but they fixed it. I would give them an A.”

“Very nice. They did waterproofing. It was great. Everything was fine. No complaints.”

“So far, so good but they still have to some work to finish up. No complaints. They are doing some waterproofing.”

“We haven't had any rain since we had it installed so we haven't had any chance to try it out yet. A whole French drain was put in and a sump pump. No complaints so far.”

“Basement Waterproofing did some work at our house. I was satisfied with their work. I thought they did a good job. We're happy with it. I liked the salesperson that came out and talked to us. He wasn't high pressure. He explained everything, and they did it as he explained it. I was impressed with the crew that came out and did the actual work. They cleaned up well. I was just happy with the whole process. They removed a section of concrete floor in the basement, installed a drainpipe, and installed a sump pump system to the outside. I would give them an A.”

“Basement Waterproofing was phenomenal. Those guys are amazing. We finally found out what was wrong with so much water leaking into the basement. Mark came out right away. Everything was clear. There was no hidden fee. There were no surprises. It was an overall pleasant experience. They installed a French drain system, 17-foot and 52-foot, so about 70 feet of it, and a sump pump. I'll give them an A.”

“I'm a general contractor, and they were perfect. They did a great job for my customer. They were there when they said they were going to be there, they did a nice job, they were clean, they were neat, and it was a very positive experience. I had three cracks in a concrete wall, so they sealed them and did the repairs. I didn't have to call them back for any issues. If a friend or neighbor asked me, I'd say it was definitely a great company to work with. They're an A+ in my book; I had no complaints.”

“Their presentation was very thorough, and their work was fantastic. They got in here and did the job in a day. There were five of them, and they were very professional. They cleaned up when they left, and everything was fine. They solved my problem. They put French drains where we were having a problem with the leak. I found them when I was doing some research on the Internet. They were one of two companies that we were considering, and their presentation sold me. He was very professional, outlined everything for us, and showed us all the equipment they were going to use and the materials that they'd be putting in. They had to take out a heating system, and he explained right down to the bottom line that they would not be putting that back themselves, so we would have to get a plumber to do it. I think they're A+.”

“They were really great. They came in, did everything on time, cleaned up, and it was awesome. They put in a whole French drain system, removed mold from our basement, put in a new sump pump, and took out the old one. The customer service was great, and the lady at the desk was nice too. I didn't have to call them back for anything. I've already recommended them to a few friends. They're A+.”

“They were very efficient, very nice, got the work done in a very timely fashion, cleaned up very nicely, and the work that they did was outstanding. They were applying water-resistant paint that seals everything to prevent mold and not allow water or moisture in for ten years. I'd give them an A+.”

“Basement Waterproofing did very good. It hasn't been tested yet, though. I liked that they came and they covered everything. They took care of it, waterproofed the basement in a day, and were very good. They waterproofed around two walls of the basement and put in a back-up battery also. I found the company through my brother-in-law. I'd give them an excellent grade.”

“Basement Waterproofing did waterproofing work here. The job was really an excellent experience. They worked really quickly in three days. The quality of the job was very good. I'll give them an A for excellent.”

“I had my basement done last year. They were very professional. They came in and really went to work. The guys worked hard and seemed to really know what they needed to do to get it done. It got done in a minimal amount of time, and they left the place in good shape as far as anything I had to do after they left, so that was good. I'd give them an excellent grade.”

“They did everything fast, and they did a good job. We've had a lot of water since then, and it was done really good. They did basement waterproofing. I'd give them an A for excellent.”

“They were clean, neat, efficient, and fast. They're very good, cooperative, and excellent. They did waterproofing. I liked their presentation, so when the rep came down and I talked to him, we agreed on a deal. I'd say it was an A experience, and I'd use them again.”

“They were excellent. They were very polite and courteous. They cleaned up, and they were great. They did basement-waterproofing work. We chose different places and got a couple bids, but we just really, really liked Basement Waterproofing. For the work and service, I'd say they're A-grade.”

“We haven't had any water since they did it, the guy that came out that did the estimate was very nice, and all the workers were extremely nice and courteous. They worked their butts off that day. They got it all done in one day, and they were here from morning until late evening. They did a great job, cleaned everything up, and it was good. They jackhammered out the concrete, put the drainage pipe in, replaced the sump pump, and then they re-concreted. They also sprayed for mold. I'd tell anyone to hire them. We're very happy. They get an A from me.”

“Overall, I liked that Basement Waterproofing scheduled easily. They came on time and did what they needed to do. If I had other work for them, I would invite them back. They put in a French drain and a sump pump for me. I'd give them an A+.”

“They were great. They put a in a drain. I'd grade them with an A+.”

“So far, so good. I'd refer them. They did a good job. I liked everything. They were a nice operation. I'd talked to a few people, I just picked them out of the ones I interviewed, and I was glad I did. They did waterproofing work. I'd give them an A+.”

“They got it done quickly. I had some other people drag their feet on jobs, but they were done quickly, and everybody there was courteous. They did a great job, so I have no complaints. They did work outside and inside. They poured a concrete floor, waterproofed all the walls, put pumps and stuff in, and then outside they put some perforated pipe in underground, put a bunch of stones down for a drain, and that sort of thing. I chose them because of their reputation. I'd give an A+ to them.”

“They were professional, knew what they were doing, and completed it within a sufficient amount of time. They did a couple sump pumps for me. If a friend or neighbor asked me, I'd recommend the company. They deserve an A+.”

“Basement Waterproofing were efficient. It was done in a timely manner and works great. They had to actually jackhammer through the foundation concrete, put the waterproofing system in, and re-lay the concrete down. They're just down the street from me, so I've driven past their building hundreds of times. I'll give them an A.”

“As fast as Basement Waterproofing came in, did the work, and cleaned up after themselves, I had no more problems. They put a sump pump in my basement and a drainage system. I'll rate them A.”

“When Basement Waterproofing came the first time, the job wasn't done right, but we called and let them know. They looked it over again, came back out, and fixed it. They put in a sump pump and a French drain system, but they only did half the basement. I'd say it was good.”

“Basement Waterproofing did a good job. I was more than happy with them. They put a sump pump in my house. They were on time, didn't leave a mess, and did what they were supposed to do. The water went away. I'd give them an A.”

“Basement Waterproofing did a great job. They were easy to do business with because they came when they said they were going to come, cleaned up after themselves, and did a very quality job. I had a leak in the basement wall, so they repaired the crack in it. They get an A.”

“Basement Waterproofing did a very thorough job. I had a couple of things that needed to be touched up, and they did come back and do that. All in all, it was a good experience. They were on time and worked well. They remediated mold from my basement. I'd rate them A.”

“Basement Waterproofing did my basement. They just knew what they were doing. It was a difficult job. They had to carry stuff out through the windows of the basement. They were just really good. They did a trench along the basement walls to a sump pump. I would give them an A.”

“Basement Waterproofing did some waterproofing work for me out back. They were very nice. They were very cooperative, asked me if I had any questions, and had me check it out while they were doing their work. They were just very nice people; I was happy with their job. I was having a problem with water getting into my sunroom, so they put in a drain. I needed a drain because the water was coming in. Since they put the drain in, I haven't had any problems with water getting in. They cleaned up everything for me. They'd get an A from me.”

“Basement Waterproofing was very good. I was very pleased with the work. They did a nice job, and it works. They were on time, they did what they said they were going to do, and what they did works as promised. They waterproofed my basement. I'd give them an A.”

“Basement Waterproofing was fine. I have no complaints. They did a drain in the garage for me. I thought their work ethic and cleanup were good. They were just fine. It was a basic job. They get an A.”

“Basement Waterproofing was neat and courteous. They did good work. They put a waterproofing drainage system in the basement. I'd rate them A.”

“Basement Waterproofing were professional, quick, and neat. They waterproofed my basement for me. I'd give them an A.”

“Everything has been just fine. I have to smile, though—we haven't had much rain since I had it put in. I haven't had a really good test on it, but I think everything was fine. We did have one rain where I expected some water, but there was no problem at all, so I'm very well pleased. It was basement-waterproofing work. I would give them an A. They were very good.”

“I had basement waterproofing done. They were very good. They were very clean. They all did a nice job. They all worked together. They put in a sump pump. They cemented all around. I'd have to give them an A for no complaints.”

“I had work done by Basement Waterproofing. It was great—no problem at all. They showed up when they said they would, did the work, finished it that day, and I haven't had any trouble since. They did waterproofing of a crack. If someone asked me, I'd recommend them. The customer service was good. I didn't have to call them back for any issues after the work was done. I'd give them an A grade.”

“I liked how well they did their job and how friendly they were. They cleaned up, and there's no water in my basement anymore. They did waterproofing and did the mold prevention. They put concrete in the walls because I had some cracks. I'd called them before, but then I held off on it for two years and didn't do anything. They kept in touch with me, but I finally said, 'I've got to do something,' so I called them again. I had gotten another estimate, but they were lower, so I decided to go with them. I'd give them an A. They put a French drain in my basement and two pumps to pump the water out. They had to break up all the concrete and put new concrete, stone, and pipe in there for the French drain. They did a really good job because they did it through a little basement window. They cleaned up everything outside the house and inside the basement and did a really good job. I think they deserve an A.”

“I liked that Basement Waterproofing were very reliable, and they did a great job. They put a French drain in the basement for me. I'd give them an A.”

“I liked that it was good work. Basement Waterproofing came very quickly and the product, the drain, works. They replaced and enhanced a basement drain and a sump pump. My wife found the company. They'd get an A from me.”

“I liked the job they did, and the workers were polite, so all around, they did a good job. They put French drains and sump pump in the basement like they were supposed to. I called them, and after the guy came out and told me everything they were going to do, it sounded like they knew what they were doing, so I went with them. I'd give them an A grade.”

“I liked the quality of the workmanship and the guarantee. Basement Waterproofing did a complete waterproofing of the basement. I own a rental home in Philadelphia. It's a typical rental home. It's more deep than wide, and the basement runs the whole length of the house. They scraped down the walls and put in a waterproofing liner and two coats of cement over that. Then they put a French drain around the entire basement. They put in a drainpipe and a sump pump. I'd grade them an A.”

“It looks real good. It was a really hard job, and they did it well. It was waterproofing work. My daughter told me about it. I'd give an A grade to them.”