Basement Waterproofing Specialists
3rd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
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Compiled Score:

Basement Waterproofing Specialists has received 4.6 out of 5 stars based on 207 customer surveys.
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3rd year as a Best Pick Call
"We believe that our personnel makes up a complete collection of the best in the industry. We have highly trained, professional experts in every part of our business. We are a small, family-owned business; we treat you like family, and that's the difference."

Anne Keating | President
Company Information
Services Offered
Basement Waterproofing Specialists performs interior, exterior, basement, and crawl space waterproofing as well as mold remediation services. The company also installs and reroutes drainage systems.
Services Not Offered
Basement Waterproofing Specialists does not perform window or small sidewalk repairs or offer radon mitigation services.
Minimum Job
The company requires a $3,000 project minimum for basement waterproofing and outside drainage system services as well as a $1,500 minimum for heavy-duty sump pump installation.
Warranty
Basement Waterproofing Specialists offers a transferable lifetime warranty.
Company History
The company was started in 2009.
Distinctions
The company is a member of several industry organizations, including the Society of American Military Engineers.
Licenses
PA042058
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster, Broomall, Havertown, Media, Springfield

Compiled Score:

Basement Waterproofing Specialists has received 4.6 out of 5 stars based on 207 customer surveys.
5
154
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37
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8
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/16/2017

“The person who booked us work, he explained something to me which did not match with the people who were working over here, over my two properties. Then we had to go back and forth like, why they're doing this, it should be done like this, this is how they're supposed to explain and that was it. We had to take a part for both of the places. And then both of the guys were working at the location, they said they were much more experienced than anybody else so I didn't like that. They did just waterproofing. The company was good. I would say A. They did a good job, it's not that. But they were doing it in their own way of doing it. They didn't do it exactly the way I was explained.”

Review by
11/16/2017

“Originally, we had some trouble but they made good on it so I'm pleased. I think if there'd be any problems it would be with them not knowing their sub-contractors as good as they ought to. They were actually going to excavate underneath the house and put in a liner and they started doing the excavation and their sub-contractor bailed and said he didn't get enough money or something like that so I was stuck for a while. So, I hired some other people to dig it out and they came back to me and asked us if they could do it and they put the liner in. They didn't do any excavating but they did the liner and I'm pleased with that. I'd give them a B.”

Review by
11/16/2017

“It was good. Whatever needed to be done was done. They put a French drain in the basement. I would give them an A. They were very good. The workers were very respectful, they cleaned up, they didn't make a mess. I mean, you couldn't tell that something had been done. I mean it does, but there was nothing to do about that because they actually had to jack hammer across the yard but they cleaned up, worked very hard, and it was good. They were kind of late but they did have to come all the way from Philadelphia. They were good and every time we called them when we had a question, they called us right back. I would definitely recommend them.”

Review by
11/16/2017

“They did great. The first sales guy they sent out gave us the wrong information and pitched us too high but then they continued to follow up until we agreed to have them send over a more senior person and that person gave us a solution that we needed at a reasonable price. The team came in, they were professional, and got it done on time. They installed a sump pump into our foundation so they also sucked up some water that was already in our foundation and then they ran the pipe for the sump pump under the concrete of our driveway to pump the water out to an area that was easier to drain. I'd give them an A-.”

Review by
11/16/2017

“I liked that they worked with us financially. We had just bought the house and we kind of had put every penny we had into the house only to find that the basement was taking on water and filled with mold right after we moved in and my husband's a disabled combat veteran so they really worked with veterans and things like that so they really helped us out with, you know, kind of giving us like a discount and working with us on a payment plan. They really went above and beyond from what other companies would have done. I'd give them an A.”

Review by
11/16/2017

“Everything except one small detail was positive. I've done business with them twice over the last 8 months. They did a small waterproof—something that we didn't do the first time and they painted my blocked basement. I would give them an A but no plus. When they re-hooked up my washer, they broke the hose for my hot water and I found out when I ran my washing machine. They were right on time and that's what I liked about them the first time. They did damage something I wasn't aware of. I told them I wouldn’t recommend them to anyone.”

Review by
11/16/2017

“So, we had the work done and we wanted some follow-up. Not really work, but answers to our questions and it was kind of hard getting a hold of the guy who did the work. That was difficult. As far as them completing the job and everything coming out correctly, they did good with that. It was more a waterproofing job and some plumbing work. I'd grade them as a B. They said they were going to come during certain times and he was late a few times. He came by maybe two or three times.”

Review by
11/16/2017

“They didn't finish the job. We're still getting water in the basement, so they came back and they dug all around it and put something in it that would keep the water from getting in but it's still getting in. I would say D. I would not recommend them to anybody. They didn't do bad work but they didn't do what they were supposed to do. They were very nice. They seemed to know what they were doing. I just want to be done with that company.”

Review by
11/16/2017

“They messed up my wood downspout. They had to come back a couple of times for that. I didn't have a diagnosis of what was going on because there was a lot of water coming into my house from my neighbor's house. Then all the work cracked up too. So not a good experience. They actually did repair the walls. It wasn't the foundation, it was just the walls. I'm going to give it a B. Customer service wasn't very good either.”

Review by
11/16/2017

“There was a little discrepancy between our contractor and them about finishing. My contractor wanted the finish to be smoother and they said typically the contractor handles that so there was a little bit of a dispute there but it seemed like it all worked out in the end. They were doing foundation repair for me. They were putting in a French drain. I'd give them a B+.”

Review by
11/16/2017

“I think they were very thorough in terms of their explanation of what I needed done and how they were going to execute the project. They were waterproofing the area of my basement near the walk out sliding glass doors that was on a pad and that wasn't the best grade so water was seeping in. They deserve an A.”

Review by
11/16/2017

“They were easy to work with, quick in getting back to me if I had any questions or concerns. They did waterproofing. I'd give them an A. In getting the job finished, it was just rough. It needed up taking a couple extra days than I think it needed to.”

Review by
11/16/2017

“They were very good. I needed an additional treatment. It needed to be had with another coat, and they came back and did it with no charge and did it right away. They did the waterproofing, put in a sub-floor and did a sump pump. They deserve an A+.”

Review by
11/16/2017

“They were just very professional, and they followed up and everything. They were very thorough and they got the job done. It was just both foundation repair and waterproofing. I'd give them an A+. I would definitely recommend them.”

Review by
11/16/2017

“They're very good at what they do. They're not the cheapest out there but you can be assured that when the job is done, your basement will never see water again. They're good at what they do. I would give them an A.”

Review by
11/16/2017

“They were very quick and efficient. They were very polite, and they cleaned up after themselves. It was just all around a great experience. They were putting in a French drain and a sump pump. I'd give them an A+.”

Review by
11/16/2017

“They were very good. They were very clean and polite. It was done very well. Basement Waterproofing Specialists put in a French drain with a sump pump. A+ for the guys who did my job, on time, excellent.”

Review by
11/16/2017

“They explained things and they got it done and were very polite and they just did the work they said they were going to do and they did it quickly. They did basement waterproofing. I'd give them an A.”

Review by
11/16/2017

“They did a terrible job and they didn't do anything with excellence. And they also did mold mitigation which did not work and they put in a dehumidifier that they broke when they came the second time.”

Review by
11/16/2017

“It was good. They were all very nice. They did a good job. I had pooling in my lower level. I'd give them an A. Cleanliness and expertise were good; that was perfect. I would recommend them.”

Review by
11/16/2017

“They do a good job, did what they were told, and they were out on time, and got it done. I didn't have any complaints. It was just waterproofing. I'd give them an A. They did a good job.”

Review by
11/16/2017

“Everything seemed to be done pretty alright. They did waterproofing. I'd give them a B+. There was an issue, but so far it hasn't made a difference. Punctuality was pretty good.”

Review by
11/16/2017

“Very professional workers. It was for a waterproofing job. I had no complaints. They did excellent work. I would recommend them.”

Review by
11/16/2017

“It's just a waterproof only. They took it out and put the concrete after they finished the work. I think it's great, A.”

Review by
11/16/2017

“They did a French drain for me. I had no complaints with them. They do excellent work. I would recommend them.”

Review by
11/16/2017

“It was nicely done. It's what we expected. It was just waterproofing. I'd give it an A. They were good.”

Review by
11/16/2017

“I liked the thoroughness of the work that they did. They did waterproofing for me. I'd give them an A.”

Review by
11/16/2017

“They did their job. The guys are just nice. They did waterproofing for me. I'd give them an A-.”

Review by
11/16/2017

“The job was finished. They did a great job. I had no complaints, I'd highly recommend them.”

Review by
11/16/2017

“They got me on the schedule very, very quickly. It was waterproofing. I'd say they're an A.”

Review by
11/16/2017

“I think they're terrific. I would highly recommend them. It was for a waterproofing job.”

Review by
11/16/2017

“They did waterproofing. I'd give them an A+. I'd recommend them definitely.”

Review by
11/16/2017

“It was booth waterproofing and foundation repair. I'd give them an A.”

Review by
10/24/2017

“It was just waterproofing. The work was an A. Punctuality was good. It all works. I didn't really care for their price.”

Review by
10/24/2017

“They did waterproofing and repair and they fixed a problem that I had in the house for twenty years. They're amazing, A+.”

Review by
10/24/2017

“The problem was solved, and they were very neat and everything was orderly and everything turned out fine. They did just waterproofing. I'd give them an A. I'd be likely to recommend them.”

Review by
10/24/2017

“We had our cellar waterproofed. We haven't had any rain to speak of so far to see if everything was OK but the job was done very quickly, very neatly. I'd give them an A. I would definitely recommend them.”

Review by
10/24/2017

“The problem was the man came in one day and he did the job with 10 or 11 people and that was the end of the job. He's never communicated with me since that time and I paid the bill and that was the end of the story. They did water easement in the basement so if there was a leak it would be pumped out the front of the house. The job in my opinion was rushed at the time it was done and it was left in a condition no homeowner should be left with. All the content moved to do the draining was left in a pile in the middle of the basement. The pumps themselves were never electrically hooked up and so the amount of money I paid for that, it should've been hooked up. I certainly wouldn't recommend them to anybody. The paper work was done in such a fashion that it was sort of a rushed script and then there was supposed to be a follow-up of the information that was done on the paper, the company's name, and so forth and that was never done so we were left out in the cold.”

Review by
10/24/2017

“Basement Waterproofing Specialists did what they said they were going to do, and they were efficient. So far, it's exactly what they said they were going to do. I have no more water in my basement. It's an old house, and it's a 110-year-old house. In the basement, there were old French drains that were put in probably 60, 70 years ago. What happened was, the drain could not handle the water coming in on downpours and would overflow. So, what they did was something very simple. The water would be coming under the house and make hairline cracks in the floor. What they did was, they just jack hammered out the old French drain, went down to the footing, put perforated PVC with filters and a new sump pump. Instead of going under the house and creating the water on the floor, it just goes directly into the perimeter area where those underground drains are and just goes right in, and the water never comes up in the middle anymore. It's just not going under the house anymore. It's being diverted directly into the system they put in. Everything is A+. They did everything perfect. The guys were respectful. They came in, they cleaned up, and they worked all day. They wouldn't even take a lunch break. I was a beneficiary of them wanting to go home on a Friday night, so they pounded away. They had crews come in, and they pounded the whole thing out in five hours. These guys were in and out, and I was very impressed. I dealt with water for fifteen years in this house and it wasn't a catastrophe, but it's not a living state. It's below the water table because I'm only 1000 feet off the beach. So, it's below the water table and you always get water. Now regardless of water table how high or low it is, it doesn't matter. It just matters if there's a high-water table, then it just comes more frequently but it doesn't reflect anything inside the house anymore. It really has solved the issue. You can't stop the water, you just have to divert it. That's all it is. It's very simple.”

Review by
10/24/2017

“Initially before, I had somebody come out who was very nice and give us an estimate. The estimate was too high. We let them know that we were not going to go with them and then one of the sales folks kept calling me and badgering me almost nonstop to see if I would change my mind about having them come in and do the work. Then finally I did call them back and say, ‘The only way I can have you do it is if you modify the price,’ which they did. They had somebody come out again, who again was very professional and very nice. And then I agreed to do the work. had people come right when they said they would come and it was a one-day job but it wasn't done properly so I guess the materials that they used to stick down to the floor to keep it down started peeling up. But then it took some back and forth to get them to come out and fix it but they finally did. I think they did a good job but the whole process was a little stressful. They waterproofed a crawlspace. Overall, 'm happy with the end results so I would say they're a B. It wasn't so bad. I think, initially, it wasn't that good of quality because I had to have them come back but I think once they came back and fixed it, it was fine. The two gentlemen who came to do the estimates were fantastic. It's really only that salesperson, I think his name was Paul, that just kept badgering me. But the other two gentlemen were very good. I don't have any complaints. I had to take time off work to be there, they came when they said they were going to come, and there were no issues. After they were done, they cleaned up after themselves. Both gentlemen that came in seemed very knowledgeable. They seemed to know what they were talking about.”

Review by
10/24/2017

“The sales rep comes out but then the crew shows up and the sales rep never talks to the crew, they only show the pictures so there's no communication. So as the homeowner, that's my job but it really shouldn't be my job because I paid a lot of money. So, they should talk to each other. They did water proofing. I would say they really tried hard to do a good job so B+. I don't know whether or not I'm going to get water in the basement so I can't rate the quality. I think it's just the first time it's rained since then so we'll see what happens. The customer service, they really try to make you happy but it was just the fact that the sales person coming and they send a whole separate crew and there was a language barrier so it becomes tricky. They gave me a sliding scale of times that they might show up. So, they didn't give me a definitive time they'd be there. They tried to maintain the cleanliness of my home by putting stuff down. The outside, they didn't take so much care. I've never really had a water problem before, so if I get one now I'd say they have no expertise.”

Review by
09/20/2016

“They put in a system that we didn't need to begin with. We paid almost eight thousand dollars. We had floods after that. We had 18 inches after they put it in. They dug up the whole basement and put in a whole system. It was an absolute nightmare. It really was, it was an absolute nightmare. I guess what they did was fine. They had a drain coming out the front of my house onto my front lawn. The whole thing was a nightmare. It was horrible. It was absolutely horrible. It went on for almost a year. I don't have a kind thing to say. The work was not mediocre, it was horrible. They never should have put it in the first place. I would give them a D. Absolutely not likely to recommend them. The workmen were wonderful, the workmen were wonderful. I have no problem with the workmen. It was dealing with the office. The fact that they put in a system that we didn't need. We paid almost eight thousand dollars and it's worse now than when we started. We didn't need what they put in and it's worse now because I can't even plug in my pump. The pump just runs constantly. And they should have known that. They are the water specialists, I'm not.”

Review by
09/20/2016

“Waterproofing and mold remediation was done for me. I would give them a C. We just found the salesman a bit pushy. He said that he was going to come out afterwards just to make sure that everything was okay. He never did. It seems to be working fine. We haven't, I'm knocking on wood, had a water problem since. The pumps are working and everything. It was an okay experience. It wasn't great.”

Review by
09/20/2016

“I would give them a B+. The only issue I had was I have a Corning basement. The original pipe that they put in was too wide for my wall so they came back and actually redid it. It is still not a hundred percent but I'm glad they came back and tried to make a fix on it.”

Review by
09/20/2016

“They did waterproofing. I would give them an A. The only thing why I wouldn't give them an A+ is that the cleaning afterward wasn't perfect. I worked at cleaning it, but it was really difficult, tough. These jobs are tough. One hundred percent I'd recommend them.”

Review by
09/20/2016

“The whole basement was waterproofed. I would give them an A+. I am very likely to recommend them. I already have recommended them.”

Review by
09/20/2016

“I would give them an A++++. I'm very pleased with them. It was waterproofing they did. They installed a sump pump. They put in the drainage system and all.”

Review by
09/20/2016

“They did waterproofing and it didn't work for a time. They came back, installed a sump pump, and redid the waterproofing. I would have to say A+. I'm pretty likely to recommend them.”

Review by
09/20/2016

“They waterproofed and they scraped the walls to get rid of mold and treated the walls, that's what they did. I would give them a B. They did what they said they were going to do.”

Review by
09/20/2016

“We haven't had any rain since we had it installed so we haven't had any chance to try it out yet. A whole French drain was put in and a sump pump. No complaints so far.”

Review by
09/20/2016

“They did some waterproofing. I would give them an A+. They were great. I am very likely to recommend them. They were efficient, fast, and had great service.”

Review by
09/20/2016

“It's been quite a while ago. There was mold remediation done. I would give them an A. They were very good.”

Review by
09/20/2016

“So far, so good but they still have to some work to finish up. No complaints. They are doing some waterproofing.”

Review by
09/20/2016

“Very nice. They did waterproofing. It was great. Everything was fine. No complaints.”

Review by
09/20/2016

“I can tell you that I was highly satisfied with everything they did. No complaints.”

Review by
09/20/2016

“They did a fine job. It was just waterproofing they did. I would give them an A+.”

Review by
09/20/2016

“I would grade them an A. The quality of work was excellent.”

Review by
09/20/2016

“Very good. No complaints. They put a sump pump in for me.”

Review by
09/20/2016

“They did some waterproofing. I would give them an A+.”

Review by
09/20/2016

“The work was done almost a year ago.”

Review by
09/20/2016

“I would give them a B. It was good.”

Review by
09/20/2016

“I would give them an A.”

Review by
09/08/2016

“Excellent, no complaints. I would recommend them.”

Review by
09/08/2016

“They did the basement waterproofing. I would give them an A+.”

Review by
09/08/2016

“They waterproofed two basements for us. They were very quick. They got the job done. I would say a B+. The only thing that bothered me was some of the cement that was left behind in the garden areas and on lawn furniture.”

Review by
09/08/2016

“I'm a widow and my husband had an addition put on the house and the contractor that put it in connected the wrong pipes. For the last eleven years, I've been getting water in my basement but never had any idea what it was. The waterproofing men came out. There were some of the men, they were very kind to me and very, very helpful. We did the perimeter of the whole basement and then that didn't do it. They came back and did kind of down the middle of the basement to where the pipe is that holds the house, the foundation up. And that didn't do it. They had said maybe we should take the outside cellar steps and look under there. The pipe had finally broken and it was pouring in there like a waterfall. They solved that for me. They took the steps out and I'm very pleased with their work. I'd give them an A. I had one group that was here, they didn't know what they were supposed to be doing. The gentleman that I talked to all the time, he should get the A+. His name is Jeff. He came out here several times, he made sure the work was done right, and that I got done what I needed to have done. I would recommend them. I cannot express my appreciation for Jeff. Jeff Johnson is his name.”

Review by
09/08/2016

“They did basement waterproofing on my front wall. They had a methodology for doing what they were doing, and they applied that methodology to my basement. I would say that the thing that I didn't like about how the process unfolded was that what ultimately turned out to be the problem or part of the problem wasn't identified until later. It required them coming back several times to fix the overall problem. Ultimately I think it's fixed. I'm not one hundred percent sure. It's been dry so far. It's been pretty dry since they were here. We haven't had the dark, soaking rains that will really test it. I would give them a B. The work that was performed was good. Ultimately, I think the problem has been resolved. It took a while to get there. I may have had more work done than I actually needed because they didn't assess the problem correctly in the first place.”

Review by
09/08/2016

“They were doing some work on our basement. We had two separate issues. One with water coming into a door and one with water seeping into a wall. I'll give them a B+. I'll be honest, I haven't contacted them yet. But during some of this recent high speed rain we had in the month of July, we did have water come in in one of the areas where they did some work. I just haven't had time to pull out the contract, look at it, see what kind of warranty I had to contact, and then see if they would come out and fix it. So, that's probably the primary reason that they didn't get an A on the overall grade because my issues is not fully resolved. I would recommend them.”

Review by
09/08/2016

“They waterproofed my basement. They were very neat. They cleaned up everything. They left everything immaculately clean. I had a slight problem, I had to have them back. I would give them a B. The walls were still saturated and that is why I had them. I thought their work was alright. My walls just finally dried up, they're not completely dry yet. It's been almost two months. They were very courteous. I had no problem that way. They were very good in all. They were prompt. They said they'd be here at a certain time and they arrived right on time. They didn't leave any mess. They cleaned up everything. I'm a senior citizen and I couldn't move the things in the basement and they said don't worry we'll take care of it and they did. So I was very pleased with the service. I would recommend them highly.”

Review by
09/07/2016

“The gentleman that came out to measure, discuss it all and go over what's involved—the work in the basement, the whole nine yards—he was very good, he was the one who quoted it. They have three or four teams of men that do the work. So I'm satisfied from that standpoint. The work itself took about two and a half days. We have a ranch house so they did almost the entire perimeter of the house and they did a good job. We have a finished basement and half of it, which meant they had to cut out walls and paneling and studs, but they did it in such a way that we only lost about 12 to 13 inches of the bottom from the floor up which was helpful because we could easily then repair that. So they did a good job with that. The work was clean. They showed us what they did, the apparatus they used, the pump. All the equipment looked good. We had to tell them a couple of times about the radon. We have radon piping in our basement. If you're familiar with what radon is, it's a gas that you have to have abated from your home because it can cause cancer. Where we live, where we were in that area, we had that work done a long time ago. There's pipes that go right under the floor where they were working so we had to tell them to make sure that their pipes bypassed or went over the outlet pipes for the radon. We have a bent pipe in the floor and then that goes up and they exhaust it out above the roof. It's all very intricate. But they got all that done. They did an excellent job sealing the cement up. A good clean job. They cleaned up well. They covered up everything meticulously. We really didn't have that much, I mean we had dust and all. I would say they did a very good job. They had been referred by someone from our church, they gave them a very good rating, and that's one of the reasons we went with them. I'd give them an A-.”

Review by
09/07/2016

“The waterproofing company never got certs from my township. When you do projects like that, you are supposed to talk to the township and get permits and stuff. They never did that. That's not my responsibility as a consumer or the customer. They're supposed to know their job like I know my job. And then, there was some problem and I'd call and I wouldn't get a response. Then, I did get a response. There was like an overpayment and it took like over a month and a half to get the money. But the bottom line is that I did end up calling and requesting somebody to call me back and they never called me back. I just dropped it because where they put the output for the water literally goes three, not even, not even three feet outside of my house. So even though the water is not showing on my basement floor anymore, the water is just coming right back into the house. Because the drain there is going right back out. It's just constantly running. They didn't drain it right. They didn't put the drain far enough out from the house to tie into the other water drain. I'm not happy with that. But I'm not going to go typing up nasty reviews. I'm just dropping it and I'm moving forward. I just really wanted it done and wanted it done quick. After I got other prices, like after I did the whole thing, they told me I overpaid by twenty some odd percent. It is what it is. It's done and over with now. I'm not going to use them again.”

Review by
09/07/2016

“It was positive. The job was just as they described it would be. It was done very efficiently in the time that they said they were going to do it. So far, so good. We haven't had any rain to the extent that I would worry about leakage but on the other hand, we haven't seen any water in the area so that's good. They did waterproofing. I will give them an A. I have no complaints at all.”

Review by
09/07/2016

“I thought they did the work quickly. They did the work neatly. We had a small problem and they addressed it right away after the fact. They paid for all the costs associated with it. From an initial job of getting the job done, the problem that occurred was a pure accident. They owned up to it and they fixed it. This was waterproofing work that they did. I would give them an A.”

Review by
09/07/2016

“So far I haven't had any water issues. I did have a slight issue but they did come right back out and respond to it. I'd have to give them an A. I tell you, the work crew, they were excellent. Those guys worked really hard. They really got a lot done in the timeframe they said. They didn't drag the job out. They totally cleaned everything up. I had no issues. I've already recommended them to several of my neighbors.”

Review by
09/07/2016

“They came in, did their work, and left. It was pretty quick and I didn't have any bad experiences. They came back a few times to help me troubleshoot the sump pump which I really liked. They got it to a good working spot. They did have to come back a few times, just to test things out. They dug out and did some waterproofing around the foundation too. They did a little patch of foundation repair. I'd give them an A.”

Review by
09/07/2016

“I thought they were well prepared. They gave a good estimate. They knew what they were doing before the crew actually came to do it. They stuck to the price that they quoted. They were adaptable. They didn't say oh well this is different than what we thought it would be so we're gonna have to do something else or add something on or whatever. I thought they were very honest and straightforward and did what they said and did it for the price that they quoted. Waterproofing Specialists is the name of the outfit. I'll give them an A. There is one teeny tiny thing but they fixed it. That's the only reason I didn't give them an A+. But I will definitely give them an A. I would recommend them.”

Review by
09/07/2016

“As far as the person that came in, he did an excellent job. They did a French drain repair and replaced the sump pump. I would give them an A. I think there was some issue with delivering the system. I don't know whose fault was that, the company? The company was supposed to deliver it but then there was delays with the unit. That's why all the work was put on hold. But overall, after all, everything was done up to par. I wouldn't call it their problem. The manufacturer's delivery was delayed. As far as coming in to finish the job, they came on time.”

Review by
09/07/2016

“Nothing stood out. They said they would do several things and I have to follow up because they haven't done it. Eventually they did, and it took them an extra day. I guess it was okay. They did foundation repair and waterproofing. They said they would vacuum all the crawlspace and spray for mold. They didn't do that in two areas. I had to follow up and get them to come back and do it. I'd probably give them a C+. They were pretty good at listening to the complaints. I probably wouldn't recommend them.”

Review by
09/07/2016

“I wasn't present during the time that they did the work. I was away. They were finished when I got home. They did waterproofing. I have no issues with them, really. I had a minor leak problem with something on my furnace, but they fixed it. I would give them an A.”

Review by
09/07/2016

“I think they were very professional. They knew what they were doing. They got the job done quickly and efficiently. They were doing waterproofing. Everything seems to be doing fine. I would give them an A. I would recommend them.”

Review by
09/07/2016

“They did some pool work. They did some waterproofing work about a year ago. They did a great job. They were courteous. They did a great job. They cleaned up properly. Everything has been working properly. I would give them an A.”

Review by
09/07/2016

“They were very good, efficient. Very professional. I would recommend them to anybody. They were doing waterproofing. Excellent, no complaints. I would give them an A. I highly recommend them.”

Review by
09/07/2016

“We had some water issues after they had left through a toilet drain on the floor. They were waterproofing. I would give them a B. It would have been perfect but they had to come back out.”

Review by
09/07/2016

“They probably did some real estate work, a realty job. They were doing waterproofing. I would give them an A. I don't know if it's proofed well because I don't live in the house but the job was done well. I was very satisfied with their work.”

Review by
09/07/2016

“I would give them a glowing report. They did such a fantastic job for us. They waterproofed our basement by putting a French drain along the outside wall. I would give them A's across, absolutely. I've already recommended them several times.”

Review by
09/07/2016

“I liked how fast they were. This was waterproofing work. So far, it's been kind of a dry summer. I would give them a B. We haven't really had an issue to where it's been tested, like really wet weather. Very likely I would recommend them.”

Review by
09/07/2016

“Very good. They did the job in no time, in one day. Unbelievable. This was waterproofing work and they put in a French drain. They did it in one day. I would give them an A+. Fabulous. They're very good. They're very good. And they do everything in one day, unbelievable.”

Review by
09/07/2016

“It cost too much, but they did a good job. They redid my sump pump. They didn't do any waterproofing. They redid my sump pump and put in a new pump along with a battery backup. I'd give them an A-. They were clean. It just cost too much. If I had to leave the price out, I'd give them an A.”

Review by
09/07/2016

“What stood out for me was how hardworking the men were. I was also very, very impressed with the salesman. The six men who worked in my home could not have done a better job. It was everything. They didn't repair the foundation, but it was waterproofing. I would give them an A on everything, even the follow up.”

Review by
09/07/2016

“I had issues. They ended up resolving them but only after I had to oversee their people and show them pictures of what actually went on. They did waterproofing. I would give them a C. They were okay with punctuality. They showed up when they were supposed to. The first crew that came out I would give a D. The guy that had to come fix everything, an A.”

Review by
09/07/2016

“The speed at which the work got done was phenomenal. This was waterproofing work. I would give them an A.”

Review by
09/07/2016

“They came out the next day. The price was right and they did a great job. Very happy. They did the whole basement.”

Review by
09/07/2016

“I think they were fine. There were no issues.”

Review by
09/07/2016

“They were doing waterproofing. I would give them an A.”

Review by
09/07/2016

“They were putting in what I guess you would call a French drain. We were not happy with the way their employees treated our property. I would give them a B.”

Review by
09/07/2016

“They did the work when they said they were going to do it and did it well. They put a drainage ditch and sump pump in for me and a stairwell. I'd give them an A across the board.”

Review by
09/07/2016

“They came in and did the job as I paid them for. Everything was nice. It was clean when they were done. They did waterproofing work. I'd give them an A. I have recommended them.”

Review by
09/07/2016

“It's been almost a year since they have done this work. It was fine. They did waterproofing. They put in a sump pump for me. I would give them a B-.”

Review by
09/07/2016

“They were efficient and did a good job. They were fixing foundation issues, putting a French drain in, and mold remediation. I would give them an A.”

Review by
09/07/2016

“It was a long time ago. It wasn't just a couple of months ago. It was fine. It was a good experience. It was waterproofing. No complaints.”

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