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FEATURED REVIEWS
“The materials were excellent, final product looks great, and the information provided in the sale process was extremely helpful for a novice like me”
“I thought they were very personable, very helpful, and I think the attention to detail was very good. I don't even know if the soundproofing was an option but the matching of the wood was excellent. I was very happy with them.”
“There were two people - Eva, that we spoke with at the office and Raoul, which was the first person we met. They were both fantastic. He was very thorough about pointing out our options and patient about our back and forth about what exactly we wanted. The best things I would say was that they never pressured us to sign anything, nor did they try to sell us more expensive options or materials.”
“District Floor Depot's customer service was exceptional. During our issues related to the manufacturer, they went above and beyond to try and keep our schedule as best as possible and find other options. They have fabulous customer service.”
“Manni has been super helpful through the whole process. He was super responsive by email and super responsive to questions on hardware that was messed up by a previous person. I was dealing with other contractors at the time and they were so incredibly professional. They installed things for free as a courtesy and they were also ahead of schedule. I loved everything about them and particularly Manni. He went above and beyond.”
“Ok”
“The people at District Floor Depot were professional and pleasant, and my floors look great!”
“Everyone we have come in contact with throughout our remodeling process has been super helpful and friendly.”
“The whole team was really flexible and I was really grateful. They were patient and helpful across the board.”
“Great experience overall”
“We are pleased with the floor product and the installation job. The workers took longer than originally planned to do the install, but I think they underestimated the time for the job. I would have appreciated some follow up from the vendor to see how things turned out and more specific product care instructions.”
“I had a really good customer service experience. They did a really good on the project.”
“I would 100% recommend them! They were very professional, prompt in their service and had great customer service. I'm happy with the final result!”
“District Floor Depot does excellent work! I was very happy with how the hardwood floors in both, my condo and row house turned out.”
“Their customer service was incredible.”
“They met/exceeded my expectations with their follow-up.”
“In-store experience and coordination was wonderful”
“The professionalism, quality of communication, problem resolution, and just all-around great work ethic. Can't say enough.”
“Installed my preselected flooring materials. Appreciated that they told me they needed one more roll of underpayment and I purchased from them the same quality. So am was good.”
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“It was excellent.”
“I was a pleasure working the DFD. My flooring looks exceptional. I would definitely refer them to friends.”
“They installed the wood correctly but my tile job was botched.”
“The work on my floor was excellent. The installers moved my furniture when they started and when the finished. I was and am pleased.”
“I have used DFD for a couple of projects and have been very satisfied with their professionalism and service.”
“Yes”
“Great prices”
“Great work from the estimate to the repairs”
“Excellent floor installation work and very responsive, would definitely recommend District Floor Depot.”
“District Floor Depot met all expectations. They are very customer friendly and very professional from the moment we walked into the store to the moment they were done with installing our floors. Their pricing is great and the fact that they offer the installation services is a big plus.”
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“We had an exceptional experience through out the process, Leslie was professional and knowledgeable. The install team were on time and did an excellent job with installation.”
“Everyone involved, from the salesman to the install team, was exceptional.”
“Excellent work”
“Very professional, very polite, would not hesitate to hire them again.”
“DFD is always a pleasure to work with. They are professional and offer quality products at fair pricing. As a developer, you cannot ask for anything more. Thanks!”
“The materials were excellent, final product looks great, and the information provided in the sale process was extremely helpful for a novice like me”
“Just terrible. The quality was so poor, I had to replace and put in new baseboards myself. They also had to come back at least three times to fix areas where they didn't seal off the edge of the flooring, it wasn't glued down properly, and they also put in a floor plank that was chipped. It was painful working with the project manager who did not take me seriously or brushed off my concerns because he assumed as a woman I didn't know what I was talking about. I wouldn't recommend them to my worst enemy. I left a detailed yelp review with pictures should you need additional information.”
“The crew did outstanding work. They arrived at the appointed time and were very organized and professional. They installed wood in three bedrooms, a long hallway, and stairs in one day. They moved all the necessary furniture, installed the wood, cleaned the areas and moved the furniture back in place in one day. My questions were answered and all of the workers were polite and treated me with respect.”
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“Customer service was awesome!”
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“They are a good company. I have used them before and they always do good work for me.”
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“The company was very professional and they did a good job with the installation.”
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“It was a knowledgeable and convenient service.”
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“Rene was very knowledgeable and helpful with making the right choice and making whole process smooth.”
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“The workmanship was excellent, and they delivered and finished the whole house on time.”
“Rene was kind attentive and polite.”
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“Exceptional customer service. They really go the extra mile to make sure you're happy with your purchase.”
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“I would like to recognize the installers. There were 2 young guys that came out and it was done timely and professionally. I was very pleased.”
“Everyone that I had any contact with gave me exceptional service.”
“They offer great customer service.”
“They have great customer service and work with you.”
“They met or exceeded my expectations in every other area.”
“Heidi and the lead guy on my project were phenomenal.”
“District Floor exceeded expectations in customer service and communication. The follow through was really appreciated. The crew was very accommodating to our requests on site and did a great job figuring out a couple things we asked for.”
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“District Floor Depot delivered quickly.”
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“The entire team”
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“Mani and his team were great from start to finish. He provided customized the in-home consultation. He was able to answer all of our questions and visited our house couple of times during the installation project.”
“I thought they were very personable, very helpful, and I think the attention to detail was very good. I don't even know if the soundproofing was an option but the matching of the wood was excellent. I was very happy with them.”
“I was most satisfied that they went above and beyond to fix my problem. I was impressed with their professionalism as well as their problem-solving abilities.”
“I was satisfied in all areas.”
“I was satisfied with the overall service. It was amazing.”
“I would like to recognize my salesman, Renee for his exceptional service.”
“There were two people - Eva, that we spoke with at the office and Raoul, which was the first person we met. They were both fantastic. He was very thorough about pointing out our options and patient about our back and forth about what exactly we wanted. The best things I would say was that they never pressured us to sign anything, nor did they try to sell us more expensive options or materials.”
“I was most satisfied with the quality of the materials.”
“The entire process was handled with professionalism and consideration for my time and concerns. I would gladly recommend Heidy and her crew to friends or family.”
“John and manny did a great job checking on the job site and resolving issues as they arose.”
“Just the overall professionalism of the sales team and installation team.. Each day the installation team arrived early and got straight to work and stayed late to finish the project and left my home just as they found it.”
“Mani - so easy to reach and excellent service and attention to detail and communication”
“Melvin was fantastic”
“District Floor Depot met and exceeded all of my expectations.”
“The quality of the floors is great.”
“All the staff we spoke with were helpful and friendly. Mani was our most frequent contact.”
“They have a retail store where you can see the various offered flooring, courteous and reliable staff. A bit bothered that full payment is required before work begins, but they are a small business in a transitional neighborhood, so cut them a break on that. Work was done promptly, professionally, and at lower cost than many competitors. My realtor, who sees many new flooring jobs, was impressed by the price and appearance.”
“They had a very professional knowledge of imagery and helped in narrowing choices.”
“I feel the company exceeded my expectations in that it looks better than I thought it would.”
“I feel the company exceeded my expectations in that the flooring was great, and they gave me a heads up with communication about the installation. I also would give value to the installer himself.”
“I feel the company met or exceeded my expectations in all areas.”
“I received professional work and communication. I also received prompt and fast service.”
“I feel the company exceeded my expectations in terms of the overall experience, from start to finish.”
“The company was great, until after they finished the work. The issue was regarding the refund, and their communication after the project was completed.”
“The speed of installation, the quality of work, keeping the job site clean, and making it safe exceeded our expectations.”
“There were two guys that I don't remember their names but I would like to recognize them. The guy on the phone and the service technician were both actually very efficient.”
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“I was most satisfied with their knowledge of the hardwood. It was because I did not know going in whether I wanted hardwood or not. They clarified so that I could make a better decision.”
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“I was the most satisfied timeframe, materials, and customer service.”
“I was most satisfied with the rapid follow up.”
