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FEATURED REVIEWS
“Very pleased about the work performed as the process was very efficient and executed timely.”
“They were terrific! I had a problem where part of the bamboo hardwood floor was missing due to the built-in being removed, and they worked tirelessly to find matching hardwood to patch the areas. They did a phenomenal job!”
“We had a great experience with District Floor Depot. Everyone was very helpful and we now love the space they did. The floors changed the whole room!”
“Easily the best experience we’ve had with any DC contractor. The sales guy was very knowledgeable. We requested bids from 5 shops. Out of the five sales people that came by, the District Floor Depot salesman was the most professional and knowledgeable. He identified several issues that the other guys missed. This ended up saving us a lot of time and frustration. The installation team were professional, polite, and extremely efficient. They worked very quickly. Their attention to detail was excellent. Most importantly, the floors look fantastic.”
“I had my hardwood floors refinished (1960s redoak parquet). They turned out beautifully. The flooring guys were timely and professional. I was undecided between three different stains so after sanding, they did a sample area with each stain, so that I could see them beside one another. They project manager also talked me through which finish to go with. I am so happy with how they turned out.”
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“Overall the team did an excellent job with the wood floor install! We did 2 levels in our home and are extremely pleased with the outcome. The price was very competitive. They professionally did the job in one day too which was a plus. I’ve already recommended them to my neighbors.”
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“Very pleased about the work performed as the process was very efficient and executed timely.”
“On time, good clean-up and courteous”
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“Juice was not worth the squeeze.”
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“So quick and efficient. Great work done from start to finish.”
“Excellent service, reasonable prices and a great store experience with samples. Store staff always very responsive, as I changed the install date twice. The installers were careful, thorough and promptly corrected any issues (including fixing a dent they probably didn't cause.)”
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“They are very professional and very responsive.”
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“They were terrific! I had a problem where part of the bamboo hardwood floor was missing due to the built-in being removed, and they worked tirelessly to find matching hardwood to patch the areas. They did a phenomenal job!”
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“Great salespeople and good quality materials at a fair price. Installers appear to be third-party contractors and we had concerns about ethical labor practices and quality due to remuneration structure. Project manager helpful — shout out to Melvin. Overall recommend but if you care about only hiring workers who are paid regular wages and provided benefits then suggest you ask specific questions related to this. We will see how it goes as there is a one year warranty on craftsmanship.”
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“The quality of the floor is great.”
“We had a great experience with District Floor Depot. Everyone was very helpful and we now love the space they did. The floors changed the whole room!”
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“They did an excellent job.”
“They offered really great prices. The person who took us through the initial process was very attentive and helpful through it all.”
“They were great! Anyone who wants good flooring should use them!”
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“Very professional ,quality work , I was very satisfied”
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“The floors look good, but the communication left a lot to be desired. In addition, it took much longer than expected, we ran into issues (which would have been fine if communication was better), and the team didn't follow our HOA hours for work. To improve the service, I would have a project manager on the job site at all times.”
“Easily the best experience we’ve had with any DC contractor. The sales guy was very knowledgeable. We requested bids from 5 shops. Out of the five sales people that came by, the District Floor Depot salesman was the most professional and knowledgeable. He identified several issues that the other guys missed. This ended up saving us a lot of time and frustration. The installation team were professional, polite, and extremely efficient. They worked very quickly. Their attention to detail was excellent. Most importantly, the floors look fantastic.”
“District Floor Depot was great throughout the entire process. They came and inspected the flooring we currently had and gave a couple quotes on various options. We ended up replacing all of the flooring because the pricing they gave us was so good! We could not have been more happy with the wide oak plank flooring that we have and could not recommend District Floor Depot highly enough! Also, ask for Elsi! She was awesome and extremely helpful!”
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“I’m still waiting for them to come back and install a threshold.”
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“The floor is beautiful but something is wrong with the floor. As I walk I feel the floor joints under my feet and I am afraid my floors are going to cave in. I have to get someone else to look at my floors after I paid a lot of money to get new floors. The floors are buckling. Some parts are flat and even and some parts are raised and uneven. Don’t get fooled by the price. I walk on my tippy toes in my home until I get someone else to repair and replace my floors.”
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“I had my hardwood floors refinished (1960s redoak parquet). They turned out beautifully. The flooring guys were timely and professional. I was undecided between three different stains so after sanding, they did a sample area with each stain, so that I could see them beside one another. They project manager also talked me through which finish to go with. I am so happy with how they turned out.”
“I love working with them. This is my second time. If i need any more flooring project, I would call them again. Thank you so much!!”
“Very professional, efficient and fair price”
“Overall experience was fine. Big picture goals were met of a flooring that was installed well and matched what we already had well for a competitive price. One area that could be better was the job management part of the install. The installers were clearly contractors from another company hired by District Floor Depot - which is normal as I understand it. The two installers who worked on the job essentially did not understand or speak English. Even when they would ask me questions about for example which direction I wanted the boards to go in a room, unless my answer was a yes or no or I could point which way, they didn't understand what I said. So I could not ask questions or even when I tried to help them out by pointing out they could plug their saw in, they didn't understand. The store did have someone come by one time the first day and twice the second day after I explained the situation to check on them. That was the only time however I could communicate or learn about the status of the job. Also, I would say that while they did try to clean up after the job, it could have been better. The moulding around the base of the walls in all the rooms worked in had to be wiped down afterwards from the saw dust left after they were cutting the boards. I had to do a fair amount of touch up painting on the walls both in the 4 rooms worked on and in the area around where the boxes of flooring were stored. Nothing awful and I expected some would have to be done. But this was more than expected. Also, there was a phone jack that was wired in one of the rooms. They didn't put the wire back between the edge of the boards and the wall moulding before putting in the shoe moulding. Instead they left it running across the middle of the room on top of the flooring. I ended up having to cut the wire. If they had spoken or understood English at all, I could have asked them about it before hand.”
“Company doesn’t cater to it’s loyal customer”
“Flooring looks good but the crew absolutely demolished my trim and got adhesive on my kitchen appliances. They also broke some blinds. Cleanup after installation was poor, with dirt and adhesive and residue from previous flooring all of over.”
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“Ok”
“The people at District Floor Depot were professional and pleasant, and my floors look great!”
“Everyone we have come in contact with throughout our remodeling process has been super helpful and friendly.”
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“Great experience overall”
“We are pleased with the floor product and the installation job. The workers took longer than originally planned to do the install, but I think they underestimated the time for the job. I would have appreciated some follow up from the vendor to see how things turned out and more specific product care instructions.”
“I would 100% recommend them! They were very professional, prompt in their service and had great customer service. I'm happy with the final result!”
“I was satisfied with their customer service I was pleased with the price.”
“District Floor Depot does excellent work! I was very happy with how the hardwood floors in both, my condo and row house turned out.”
“I had a really good customer service experience. They did a really good on the project.”
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