District Floor Depot
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

District Floor Depot has received 4.6 out of 5 stars based on 137 customer surveys conducted through Our Research Partners.
5
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4th year as a Best Pick Call
"After years of renovating houses, we've developed a passion for home renovation and interior design. District Floor Depot is a new flooring retail concept offering over 300 styles and a large in-stock inventory. The right floor can build the foundation of a great design and influence a home's character. Let us show you how."

Mani Pahlevanpour | Owner
Company Information
Services Offered
District Floor Depot sells, installs, and repairs cork, bamboo, hardwood, engineered hardwood, tile, and vinyl flooring for residential and commercial customers. The company also offers sanding and refinishing services as well as in-home design consultations and financing options.
Minimum Job
A $750 job minimum is required for wood and vinyl installations and repairs.
Warranty
District Floor Depot honors manufacturers' warranties and offers a 12-month installation warranty and a 100 percent customer satisfaction guarantee.
Company History
District Floor Depot is a local, family-owned-and-operated company.
Distinctions
District Floor Depot is a National Wood Flooring Association, DC Chamber of Commerce, and Friends of Rhode Island Avenue Main Street member.
Employee Information
Employees wear uniforms and drive marked vehicles.
Areas Served
Washington, DC
Address
1600 Rhode Island Avenue N.E.
Washington, DC 20018
Hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
8:00 am - 6:00 pm
Sun
11:00 am - 5:00 pm
Licenses
#410518000033

Compiled Score:

District Floor Depot has received 4.6 out of 5 stars based on 137 customer surveys conducted through Our Research Partners.
5
111
4
9
3
12
2
4
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/30/2021

No review comments provided

Review by
09/21/2021

“They are very professional and very responsive.”

Review by
09/15/2021

No review comments provided

Review by
09/13/2021

No review comments provided

Review by
09/09/2021

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Review by
09/08/2021

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09/08/2021

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09/08/2021

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Review by
09/08/2021

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Review by
09/08/2021

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Review by
09/08/2021

“They were terrific! I had a problem where part of the bamboo hardwood floor was missing due to the built-in being removed, and they worked tirelessly to find matching hardwood to patch the areas. They did a phenomenal job!”

Review by
09/07/2021

No review comments provided

Review by
09/06/2021

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Review by
09/06/2021

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Review by
09/06/2021

“Great salespeople and good quality materials at a fair price. Installers appear to be third-party contractors and we had concerns about ethical labor practices and quality due to remuneration structure. Project manager helpful — shout out to Melvin. Overall recommend but if you care about only hiring workers who are paid regular wages and provided benefits then suggest you ask specific questions related to this. We will see how it goes as there is a one year warranty on craftsmanship.”

Review by
09/03/2021

No review comments provided

Review by
09/01/2021

“The quality of the floor is great.”

Review by
08/30/2021

“We had a great experience with District Floor Depot. Everyone was very helpful and we now love the space they did. The floors changed the whole room!”

Review by
08/30/2021

No review comments provided

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08/30/2021

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08/30/2021

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08/30/2021

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08/30/2021

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08/30/2021

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08/30/2021

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08/30/2021

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Review by
08/26/2021

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Review by
08/25/2021

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Review by
08/25/2021

“They did an excellent job.”

Review by
08/25/2021

“They offered really great prices. The person who took us through the initial process was very attentive and helpful through it all.”

Review by
08/25/2021

“They were great! Anyone who wants good flooring should use them!”

Review by
08/25/2021

No review comments provided

Review by
08/25/2021

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08/25/2021

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08/25/2021

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08/25/2021

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Review by
08/25/2021

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Review by
08/23/2021

“Very professional ,quality work , I was very satisfied”

Review by
08/22/2021

No review comments provided

Review by
08/22/2021

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Review by
08/22/2021

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Review by
08/22/2021

“The floors look good, but the communication left a lot to be desired. In addition, it took much longer than expected, we ran into issues (which would have been fine if communication was better), and the team didn't follow our HOA hours for work. To improve the service, I would have a project manager on the job site at all times.”

Review by
08/21/2021

“Easily the best experience we’ve had with any DC contractor. The sales guy was very knowledgeable. We requested bids from 5 shops. Out of the five sales people that came by, the District Floor Depot salesman was the most professional and knowledgeable. He identified several issues that the other guys missed. This ended up saving us a lot of time and frustration. The installation team were professional, polite, and extremely efficient. They worked very quickly. Their attention to detail was excellent. Most importantly, the floors look fantastic.”

Review by
08/21/2021

“District Floor Depot was great throughout the entire process. They came and inspected the flooring we currently had and gave a couple quotes on various options. We ended up replacing all of the flooring because the pricing they gave us was so good! We could not have been more happy with the wide oak plank flooring that we have and could not recommend District Floor Depot highly enough! Also, ask for Elsi! She was awesome and extremely helpful!”

Review by
08/21/2021

No review comments provided

Review by
08/21/2021

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Review by
08/21/2021

“I’m still waiting for them to come back and install a threshold.”

Review by
08/21/2021

No review comments provided

Review by
08/21/2021

“The floor is beautiful but something is wrong with the floor. As I walk I feel the floor joints under my feet and I am afraid my floors are going to cave in. I have to get someone else to look at my floors after I paid a lot of money to get new floors. The floors are buckling. Some parts are flat and even and some parts are raised and uneven. Don’t get fooled by the price. I walk on my tippy toes in my home until I get someone else to repair and replace my floors.”

Review by
08/19/2021

No review comments provided

Review by
08/19/2021

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Review by
08/18/2021

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08/18/2021

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08/18/2021

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08/18/2021

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08/18/2021

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08/18/2021

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08/18/2021

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Review by
08/18/2021

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Review by
08/18/2021

No review comments provided

Review by
08/18/2021

“I had my hardwood floors refinished (1960s redoak parquet). They turned out beautifully. The flooring guys were timely and professional. I was undecided between three different stains so after sanding, they did a sample area with each stain, so that I could see them beside one another. They project manager also talked me through which finish to go with. I am so happy with how they turned out.”

Review by
08/18/2021

“I love working with them. This is my second time. If i need any more flooring project, I would call them again. Thank you so much!!”

Review by
08/18/2021

“Very professional, efficient and fair price”

Review by
08/18/2021

“Overall experience was fine. Big picture goals were met of a flooring that was installed well and matched what we already had well for a competitive price. One area that could be better was the job management part of the install. The installers were clearly contractors from another company hired by District Floor Depot - which is normal as I understand it. The two installers who worked on the job essentially did not understand or speak English. Even when they would ask me questions about for example which direction I wanted the boards to go in a room, unless my answer was a yes or no or I could point which way, they didn't understand what I said. So I could not ask questions or even when I tried to help them out by pointing out they could plug their saw in, they didn't understand. The store did have someone come by one time the first day and twice the second day after I explained the situation to check on them. That was the only time however I could communicate or learn about the status of the job. Also, I would say that while they did try to clean up after the job, it could have been better. The moulding around the base of the walls in all the rooms worked in had to be wiped down afterwards from the saw dust left after they were cutting the boards. I had to do a fair amount of touch up painting on the walls both in the 4 rooms worked on and in the area around where the boxes of flooring were stored. Nothing awful and I expected some would have to be done. But this was more than expected. Also, there was a phone jack that was wired in one of the rooms. They didn't put the wire back between the edge of the boards and the wall moulding before putting in the shoe moulding. Instead they left it running across the middle of the room on top of the flooring. I ended up having to cut the wire. If they had spoken or understood English at all, I could have asked them about it before hand.”

Review by
08/18/2021

“Company doesn’t cater to it’s loyal customer”

Review by
08/18/2021

“Flooring looks good but the crew absolutely demolished my trim and got adhesive on my kitchen appliances. They also broke some blinds. Cleanup after installation was poor, with dirt and adhesive and residue from previous flooring all of over.”

Review by
08/18/2021

No review comments provided

Review by
01/03/2021

No review comments provided

Review by
08/23/2020

“Ok”

Review by
08/22/2020

“The people at District Floor Depot were professional and pleasant, and my floors look great!”

Review by
08/19/2020

“Everyone we have come in contact with throughout our remodeling process has been super helpful and friendly.”

Review by
08/18/2020

No review comments provided

Review by
08/17/2020

“Great experience overall”

Review by
08/17/2020

“We are pleased with the floor product and the installation job. The workers took longer than originally planned to do the install, but I think they underestimated the time for the job. I would have appreciated some follow up from the vendor to see how things turned out and more specific product care instructions.”

Review by
08/14/2020

“I would 100% recommend them! They were very professional, prompt in their service and had great customer service. I'm happy with the final result!”

Review by
08/14/2020

“I was satisfied with their customer service I was pleased with the price.”

Review by
08/14/2020

“District Floor Depot does excellent work! I was very happy with how the hardwood floors in both, my condo and row house turned out.”

Review by
08/14/2020

“I had a really good customer service experience. They did a really good on the project.”

Review by
08/14/2020

No review comments provided

Review by
08/14/2020

“We really liked the store representative who helped us and was very patient in meeting our requests. In terms of installation, we were a little less enthusiastic, as it seemed to be rushed and we were left with some damage of household items though District Floor did reimburse for that damage. If it weren't for the very friendly representative I would have had to rank lower.”

Review by
08/07/2020

“I engaged DFD to install flooring material. They care out to give me an estimate for which there was a charge but if I entered into a contract for services that amount was credited to my bill. Very professional and timely. Competitive pricing. Easy to schedule installation. They three person crew was efficient and did a good job. I ran out of the underlayment material and the liaison called to tell me I was able to purchase like material at reasonable price to complete installation. Happy with floor and there were no major hiccups in service.”

Review by
08/07/2020

“It was excellent.”

Review by
08/07/2020

“The whole team was kind, professional, and easy to work with. They walked us through the process, provided great insight without a sales pitch, and the installation was fantastic. The installation team discovered quite a lot more work than expected when they pulled up the old carpet. We were able to make adjustments to the scope of the work quickly and at an incredibly reasonable plus up in price. I felt very satisfied at the end of the job and the floors look great.”

Review by
08/07/2020

“I was a pleasure working the DFD. My flooring looks exceptional. I would definitely refer them to friends.”

Review by
08/07/2020

No review comments provided

Review by
08/07/2020

“They installed the wood correctly but my tile job was botched.”

Review by
08/05/2020

“The work on my floor was excellent. The installers moved my furniture when they started and when the finished. I was and am pleased.”

Review by
08/05/2020

“I have used DFD for a couple of projects and have been very satisfied with their professionalism and service.”

Review by
08/04/2020

“Excellent floor installation work and very responsive, would definitely recommend District Floor Depot.”

Review by
08/04/2020

“Everyone involved, from the salesman to the install team, was exceptional. The salesman was clearly expert at flooring installation and gave me valuable, honest information regarding materials and time for completion (that a previous company had failed to do, resulting in a failed installation that District Flooring fixed seemingly easily!). The installation - new engineered wood floors throughout my condo - went quickly, left next to no mess, and a year later it still looks beautiful. I would highly recommend District Flooring for anything! They’re professional, expert, fast, honest, and at a very reasonable price. Makes me wish I had more floors to replace. :)”

Review by
08/04/2020

“District Floor Depot met all expectations. They are very customer friendly and very professional from the moment we walked into the store to the moment they were done with installing our floors. Their pricing is great and the fact that they offer the installation services is a big plus.”

Review by
08/04/2020

“Great work from the estimate to the repairs”

Review by
08/04/2020

“Yes”

Review by
08/04/2020

“Very professional, very polite, would not hesitate to hire them again.”

Review by
08/04/2020

“Good selection in the showroom. The install team did a great job. Work was completed on-time and on-budget. Site was left clean and tidy. And when I contacted them to follow-up on a few punch list items, they came back out the next day and made sure everything was 100%.”

Review by
08/04/2020

“Great prices”

Review by
08/04/2020

“Excellent work”

Review by
08/04/2020

“DFD is always a pleasure to work with. They are professional and offer quality products at fair pricing. As a developer, you cannot ask for anything more. Thanks!”

Review by
08/04/2020

No review comments provided

Review by
08/04/2020

“The price was reasonable and the finished project looks great. My only concerns were that they identified additional work that would have to be done, and that increased my cost from what we had contracted for, based on facts that were completely obvious at the time they provided the original estimate (i.e., that one portion of the dining floor was somewhat slanted, and that there was a toilet in the half bath that the flooring was to go under). Also, the method they provide for communicating electronically with customers is through a general email inbox for the whole store, and it seems that staff take turns monitoring it. As a result, I often had to send 2 or 3 follow up emails on the same question to get a response.”

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