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FEATURED REVIEWS
“They removed, cleaned the floor and prepped the floor to lay down the tile. They did an excellent job and cleaned up after themselves. After they left the premises, there wasn't anything for me to do. I would highly referred them to anyone. Maybe in a year or two I could get another couple of rooms done.”
“I will tell anyone needing new flooring to use Flooring Direct. They did an excellent job throughout the entire process.”
“Flooring Direct is an outstanding flooring company! I was pregnant with our first child and all of our things were in the garage because another flooring company showed up late with cheap carpet and we had to send them away. Flooring Direct took our situation seriously and moved fast, installing the laminate floors we dreamed of. Fast, professional, beautiful, clean work! Exceeded expectations!!”
“Installation person was the best I have ever had, A++.”
“The product offered was exceptional. The sales person was upfront and honest. I selected the newest 1% waterproof wood look flooring and it is beautiful.”
“Keeping our home in good order. Willingness to work around our schedule and other needs.”
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“From beginning to end, it was good. It was timely and professional. The price was good and the quality was good.”
“I would like to recognize Tom.”
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“I would like to recognize the installation crew for their exceptional service.”
“I would like to recognize Steve for his exceptional service.”
“Pricing and carpet quality.”
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“Our salesman( forgotten his name) was very knowledgeable, he made sure that we understood what we were getting and expect, he is very personable and professional and not a pushy salesman. And he was why we went with your company.”
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“STEVE was very helpful and not a pushy salesman. He helped us to make a decision as to what we wanted and needed. Would highly recommend him. Installers were very professional and courteously. All in all a great experience.”
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“Tom Woods”
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“I would like to recognize the installers for their exceptional service. They were really good and quick.”
“Everything else was fine, I am a detailed guy so I pay attention to detail.”
“I'm not sure of his name, but I want to recognize the guy that helped us track down material we needed and helped us find a good price.”
“Flooring Direct met/exceeded my expectations in all areas.”
“I would like to recognize the estimator for his exceptional service. He was very clear about what would happen, and that is exactly what happened and I think customers will appreciate that!”
“I think his name was Elmer. He was very good.”
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“They exceeded in addressing the problem. They tripped over a piece a carpet and damaged my TV. They cut me a check right away to get a new one. With regard to the hardwood, they were very professional did a great job.”
“Flooring Direct made the process easy. It was a good experience. Having the carpet replaced helped us sell our house. We loved the carpet.”
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“From top to bottom, everything was perfect. We are happy with the work, and trust them with our friends!”
“Price/Quality was very good. Flexibility and availability of financing was a huge plus.”
“Flooring Direct was fine. The carpet on top of the stairs was a little loose but it was a simple fix for my husband.”
“The Salesperson was great.”
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“The company needs to do a follow-up with me.”
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“The carpet looks and feels well. However I was surprised that the installers did not put the same matting for the bathroom and closet as for the bedroom armoire was placed a couple of inches away from the wall and it is too large for me to handle, alone.l”
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“Hiro Goromaru”
“Everyone, sales, inside support and installation people.”
“The person in charge of the project was amazing.”
“Tom is the best! Always helpful, checking up before and after. Great to work with!”
“Very kind installers.”
“My expectation were met or exceeded when they were able to quickly hit my timeline.”
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“They removed, cleaned the floor and prepped the floor to lay down the tile. They did an excellent job and cleaned up after themselves. After they left the premises, there wasn't anything for me to do. I would highly referred them to anyone. Maybe in a year or two I could get another couple of rooms done.”
“The pricing and available products exceeded our expectations. They were by far the best with pricing because we shopped around.”
“The overall service was great. We were still working on the house and had a lot of debris that they hauled away. That was really great, and the area was clean. They also gave me a discount. The install was professional, and we are happy.”
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“They bid on some work, and they brought in an expert on the bidding process three times. They bid the job, and I accepted the work. On day one of the work, I was told that they did not access the situation right and my floors could not be done. I was stuck with moving all of my furniture back by myself, including a grand piano which I paid movers $1,000.00 to move. Essentially, for that part of the work which for resanding and refinishing the hardwood floors, they couldn't do it after they told me they could do it. So, I lost about $1500.00 to movers. I was extremely disappointed because they brought in experts three times that said they could do the work. Then, I also did some tile and carpet work with them. The workmanship was excellent. We are very happy with the work they have done; however, the tile work took much longer. They said it would take a week and it took two and a half weeks which caused more problems for me and my family. They had to bring people in to move the appliances, but they didn't communicate. It was a construction zone in the house, and there was limited communication with me, it was very frustrating. We were happy with the workmanship and quality of work at the end.”
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“Great all around”
“I love my would floors! I should have put them down sooner.”
“I will tell anyone needing new flooring to use Flooring Direct. They did an excellent job throughout the entire process.”
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“My sales guy/PM, Chris Thompson, was awesome to work with!! I'm almost sad I have no more flooring to replace!”
“I did recommend someone to you. My friend Brittney Ruscio is purchasing carpet for her house from you. She got a quote last week.”
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“Excellent job fast worker but not so good moving heavy furniture our recliner would not work after he moved it back.”
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“From the first phone call they were professional and friendly. Answered all my questions and then sent salesman who was able to answer all questions and sent professional men to stretch one carpet and move furniture. They did a wonderful job. We also had two rooms re carpeted and they did a great job and were very careful with baseboards and cleaned up their mess and moved the big furniture. We were very pleased with this company and would recommend them.”
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“It took FOREVER to get my installation schedule. Kept being told someone would call me to schedule installation but never did until I threaten to cancel my order.”
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“The person that performed the work didn't know what he was doing and did a terrible job. I have tiles that are uneven with dips and high spots and ones that are hollow when step on.”
“We love our floors so much! Couldn't be happier.”
“Great work and fair price. Clean up was great they left it cleaner than it started.”
“Our experience with Flooring Direct was wonderful and uneventful. The technicians who put our carpets in was prompt, courteous, fast and extremely experienced in their craft. I highly recommend their service to anyone needing their floors carpeted.”
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“Final payment reflected confusion as I received a request for more money 3 weeks after I thought I gave final payment for self-levelling concrete. There is also some damage to the trim on my stairway which was not considered or remedied.”
“We had some tile installed before the sale of our home. We picked a neutral tile and was installed in good order. The installers were great finished in a day and cleaned up after themselves. I didn't have to do a thing but enjoy those floors. Will call Flooring Direct first when we are ready to replace our floors in our new home!”
“The sales person that came to give an estimate was professional, personable and informative.”
“Tile install crew was incredible. Carpet install had major issues.”
“All of the marble-patterned tile flowed in the same directions, except for one slab. Unfortunately, I didn't notice this until after the workman had left.”
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