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“I wish the workers would have cleaned as they went along. The debris was not cleaned up in a timely manner. And the finishing touches had to be done by myself. Caulking was rushed and it showed.”
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“No - excellent salesperson. Installers unprepared, warranty person apathetic.”
“Polite, prompt, good price, quality workmanship, friendly, thorough cleanup courteous crew.”
“I am happy with the results. However while in process my furniture was jamed up against my chest of drawers that I had to get to before they returned the next day and while tying to get to my necessary items a bed frame fell against my closet door which was a mirror and it cracked. I feel that common sense was not used when left where we had no access to anything in the room. If it weren’t for that situation I would have given a five star.”
“Great company. Quality products at a great price.”
“1 day to complete over 400 sq ft”
“The quality of materials I picked is amazing but it also came with a higher price tag. However, it did make the transition of changing the new floors very seamless.”
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“They put on shoe molding which was no where in my house and it looks awful. They also left doors open as they were sawing and left sawdust all over my house. Not very pleased even though sales rep was very personable. Workmanship on molding looks like crap.”
“The sales man and the install group were very friendly and professional.”
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“The flooring installers were spectacular and the quality of the carpet we are very pleased with. However, the new rep needed better training. Her initial measurements were off by over 100 feet which would have cost me $800.”
“Chris Thompson was wonderful. We were so appreciative of all his knowledge and guidance.”
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“I love my floor. Thanks to all those involved in making my house more beautiful and relaxing!”
“We had issues of the floor bubbling. They came out and fixed it, but now a few months later the problems have resurfaced. We will be needing them to come back out and fix the floors again”
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“I would recommend Flooring Direct. The sales person was thorough and patient as making decisions on flooring can sometimes result in many visits to the customer with samples. The quality of product is outstanding.”
“The floors look great!”
“The contractors worked very quickly to get my flooring installed in 3 days.”
“I have already recommended them.”
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“Flooring Direct were extremely professional, and handled any issue that arose in 72 hours.”
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“Flooring Direct did a great job on the wood floors throughout our house and provided excellent customer service.”
“Crews arrived on time, did the work, and cleaned up when they left. Installation looks good.”
“I was given a horribly cheap carpet pad and after many many attempts to have it replaced we had to give up due to our salesman becoming too rude to work with. We were never shown any examples of the pads and they installed the cheapest one possible under our expensive carpet. Now it all feels cheap. The pad wasn’t even laid all the way to the walls.”
“Worked efficiently, effectively, cleaned up after themselves, and prompt.”
“I would recommend Flooring Direct to my friends. They did a good job in a efficient manner.”
“We had tried other vendors that were unresponsive or seemed to busy to answer our questions. Flooring Direct did a great job being prompt with communication and offered competitive pricing. We are very happy with the finished product!”
“I have already recommended Flooring Direct to a couple of people.”
“The salesman was horrible to deal with on install date. To get the issue resolved we had to get the owner involved. We we’re about ready to stop the install. Buyer beware”
“I hired this company to install nail down hardwood floors.”
“Great quality workmanship. Very polite installers.”
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“They did really good work. They were quick and got the job done.”
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“STEVE was very helpful and not a pushy salesman. He helped us to make a decision as to what we wanted and needed. Would highly recommend him. Installers were very professional and courteousl. All in all a great experience.”
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“Flooring Direct made the process easy. It was a good experience. Having the carpet replaced helped us sell our house. We loved the carpet.”
“Flooring Direct was fine. The carpet on top of the stairs was a little loose but it was a simple fix for my husband.”
“During my job, there was an issue. It was just an accident, but they resolved it and that is all you can ask for.”
“From top to bottom, everything was perfect. We are happy with the work, and trust them with our friends!”
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“The company needs to do a follow-up with me.”
“Price/Quality was very good. Flexibility and availability of financing was a huge plus.”
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“The carpet looks and feels well. However I was surprised that the installers did not put the same matting for the bathroom and closet as for the bedroom armoire was placed a couple of inches away from the wall and it is too large for me to handle, alone.l”
