First US Floors
3rd year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

First US Floors has received 4.5 out of 5 stars based on 54 customer surveys conducted through Our Research Partners.
5
41
4
6
3
3
2
3
1
1
3rd year as a Best Pick Call
"We provide high-quality, prompt service with impeccable attention to detail. Every customer has my assurance that they will be very happy. Our aim is to make every customer so satisfied that they refer us to friends and family. We are devoted to getting you the most luxurious flooring solution that fits your needs and budget."

Matt Mathew | General Manager
Company Information
Services Offered
First US Floors provides turnkey installation of solid and engineered hardwood, waterproof flooring, laminate, carpet, tile, and stone for residential and commercial customers. The company also provides granite and quartz countertops and backsplashes and performs wood repair and refinishing projects. First US Floors provides free in-home estimates.
Warranty
First US Floors provides a two-year labor warranty on all installations. Product warranties range from 10 to 50 years.
Company History
The local, family-owned-and-operated company has served the DFW area since 2014. The management team and crews have been working in the industry for over 20 years.
Additional Information
First US Floors offers products from Dream Weaver, Mohawk, Shaw, Hartco, Anderson Tuftex, Bruce, Mullican, Mannington, Johnson, and USFloors, as well as smaller manufacturers.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
4225 Midway Road
Carrollton, TX 75007
Hours
Mon
10:00 am - 6:00 pm
Tue
10:00 am - 6:00 pm
Wed
10:00 am - 6:00 pm
Thu
10:00 am - 6:00 pm
Fri
10:00 am - 6:00 pm
Sat
10:00 am - 6:00 pm
Sun
12:00 pm - 5:00 pm

Compiled Score:

First US Floors has received 4.5 out of 5 stars based on 54 customer surveys conducted through Our Research Partners.
5
41
4
6
3
3
2
3
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
02/20/2022

No review comments provided

Review by
01/14/2022

No review comments provided

Review by
01/10/2022

No review comments provided

Review by
01/03/2022

“I thought that they did a great job. I am very satisfied.”

Review by
12/30/2021

No review comments provided

Review by
12/27/2021

No review comments provided

Review by
12/23/2021

“The main flooring was great, the bathrooms weren't finished out as well (base board, trim dirty and chipped) and no caulking in a lot of areas, notably around fixtures.”

Review by
12/22/2021

No review comments provided

Review by
12/22/2021

No review comments provided

Review by
09/21/2021

“They were very cooperative with scheduling and completed the job in the schedule time-frame.”

Review by
09/15/2021

No review comments provided

Review by
09/10/2021

No review comments provided

Review by
09/10/2021

No review comments provided

Review by
09/03/2021

“There were both pro's and con's to our experience with First US floors. I would give out their name, but also include the negatives of our experience.”

Review by
08/30/2021

No review comments provided

Review by
08/27/2021

“I have already recommended First US Floors to a friend.”

Review by
02/01/2021

No review comments provided

Review by
02/01/2021

No review comments provided

Review by
01/29/2021

“I would recommend them highly due to their professionalism, service and friendliness.”

Review by
01/28/2021

No review comments provided

Review by
12/15/2020

No review comments provided

Review by
11/03/2020

No review comments provided

Review by
11/03/2020

“I’ve used First US Floors multiple times for more than one house. The honesty, communication, great pricing, and amazing quality of work is incomparable. I’ve remodeled three houses and worked with more contractors than I care to remember. First US Floors is one of only two businesses (out of dozens) that I’ve used continually and exclusively since my first experience. They are unbeatable.”

Review by
11/02/2020

No review comments provided

Review by
11/02/2020

No review comments provided

Review by
10/23/2020

No review comments provided

Review by
10/19/2020

No review comments provided

Review by
01/16/2020

No review comments provided

Review by
01/15/2020

No review comments provided

Review by
01/14/2020

No review comments provided

Review by
01/14/2020

“We were very please with the work First US Floors did. They installed new wood floors, carpet, counter tops and backsplash.”

Review by
01/09/2020

No review comments provided

Review by
12/18/2019

No review comments provided

Review by
12/10/2019

No review comments provided

Review by
12/10/2019

“The service was fast. They moved all of my furniture carefully and quickly and put all of the rooms back together. Excellent quality craftsman. The carpet looks great!”

Review by
12/10/2019

“They are good.”

Review by
12/07/2019

No review comments provided

Review by
12/07/2019

No review comments provided

Review by
11/26/2019

No review comments provided

Review by
11/26/2019

No review comments provided

Review by
11/26/2019

“Getting appointments and setting up what I wanted was easy.”

Review by
11/12/2019

No review comments provided

Review by
09/23/2019

“The installation was very good.”

Review by
09/17/2019

“They were very good at their job. They were efficient and did excellent work.”

Review by
09/17/2019

No review comments provided

Review by
09/14/2019

No review comments provided

Review by
09/13/2019

No review comments provided

Review by
09/13/2019

“They can do better at customer service.”

Review by
09/09/2019

No review comments provided

Review by
09/09/2019

No review comments provided

Review by
09/05/2019

“The technicians were friendly and very respectful of my mother. I was very thankful that they were patient with my elderly mother. They moved the heavy furniture for her and were a full-service team.”

Review by
09/05/2019

No review comments provided

Review by
09/05/2019

No review comments provided

Review by
09/05/2019

“It was a horrible experience. We just moved into our home and the guy who ran the place was a crook. We picked out a floor and he installed a cheaper wood and when we caught it he tried to deny it. He said we were also not getting a refund. Luckily we had a sample of the wood and it had the part number on it. We found the wood that they were installing and found out it had a different part number on that. He still would not admit he was lying. It was horrible so we ended up driving to the warehouse that provided the wood and found the wood there that had the correct part number on it. After that, I talked to the warehouse owner and we finally got them to replace the wood. It was absolutely the worst experience I have ever had. I would not recommend them to anyone.”

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