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“Easy company to work with; reasonable pricing, and hardworking installers.”

“The office staff were great, but the workmanship and timliness were poor.”

“Communication was an issue.”

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“I would recommend this flooring company. No company is perfect, and I only fault myself because I was not there when the work was done. The floor is much better, but still has squeaks on the stairs and some of the floor. Since it is carpeted, it is too late to go back and correct.”

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“Buying the tile was a fine experience, but the installation was not.”

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“I thought that they did a great job. I am very satisfied.”

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“The main flooring was great, the bathrooms weren't finished out as well (base board, trim dirty and chipped) and no caulking in a lot of areas, notably around fixtures.”

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“They were very cooperative with scheduling and completed the job in the schedule time-frame.”

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“There were both pro's and con's to our experience with First US floors. I would give out their name, but also include the negatives of our experience.”

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“I have already recommended First US Floors to a friend.”

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“I would recommend them highly due to their professionalism, service and friendliness.”

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“I’ve used First US Floors multiple times for more than one house. The honesty, communication, great pricing, and amazing quality of work is incomparable. I’ve remodeled three houses and worked with more contractors than I care to remember. First US Floors is one of only two businesses (out of dozens) that I’ve used continually and exclusively since my first experience. They are unbeatable.”

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“We were very please with the work First US Floors did. They installed new wood floors, carpet, counter tops and backsplash.”

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“The service was fast. They moved all of my furniture carefully and quickly and put all of the rooms back together. Excellent quality craftsman. The carpet looks great!”

“They are good.”

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“Getting appointments and setting up what I wanted was easy.”

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“The installation was very good.”

“They were very good at their job. They were efficient and did excellent work.”

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“They can do better at customer service.”

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“The technicians were friendly and very respectful of my mother. I was very thankful that they were patient with my elderly mother. They moved the heavy furniture for her and were a full-service team.”

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“It was a horrible experience. We just moved into our home and the guy who ran the place was a crook. We picked out a floor and he installed a cheaper wood and when we caught it he tried to deny it. He said we were also not getting a refund. Luckily we had a sample of the wood and it had the part number on it. We found the wood that they were installing and found out it had a different part number on that. He still would not admit he was lying. It was horrible so we ended up driving to the warehouse that provided the wood and found the wood there that had the correct part number on it. After that, I talked to the warehouse owner and we finally got them to replace the wood. It was absolutely the worst experience I have ever had. I would not recommend them to anyone.”